Mikogo Features

Mikogo

Show any screen content from your computer over the Web

3.7/5 (30 reviews)

Competitor Feature Comparison

API
Annotations
Attendee Management
Brainstorming
Call Recording
Chat/Messaging
Collaboration Tools
Communication Management
Conferencing
Customizable Branding
Desktop / Browser Sharing
Electronic Hand Raising
Email Management
Employee Activity Monitoring
File Sharing
Internal Meetings
Live Chat
Meeting Management
Meeting Preparation Tools
Mobile Screen Sharing
Multi-Participant Screen Sharing
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Presenter Control Management
Private Chat
Project Management
Real Time Screen Sharing
Real-Time Chat
Recording
Remote Access/Control
Remote Support
Reporting/Analytics
Scheduling
Screen Capture
Screen Mirroring
Screen Recording
Screen Sharing
Session Recording
Softphone
Surveys & Feedback
Targeted / Locked Screen Sharing
Task Management
Third Party Integrations
Time Zone Tracking
Two-Way Audio & Video
Video Chat
Video Conferencing
Video Support
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API
Annotations
Attendee Management
Brainstorming
Call Recording
Chat/Messaging
Collaboration Tools
Communication Management
Conferencing
Customizable Branding
Desktop / Browser Sharing
Electronic Hand Raising
Email Management
Employee Activity Monitoring
File Sharing
Internal Meetings
Live Chat
Meeting Management
Meeting Preparation Tools
Mobile Screen Sharing
Multi-Participant Screen Sharing
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Presenter Control Management
Private Chat
Project Management
Real Time Screen Sharing
Real-Time Chat
Recording
Remote Access/Control
Remote Support
Reporting/Analytics
Scheduling
Screen Capture
Screen Mirroring
Screen Recording
Screen Sharing
Session Recording
Softphone
Surveys & Feedback
Targeted / Locked Screen Sharing
Task Management
Third Party Integrations
Time Zone Tracking
Two-Way Audio & Video
Video Chat
Video Conferencing
Video Support
Visit WebsiteCompare App
API
Annotations
Attendee Management
Brainstorming
Call Recording
Chat/Messaging
Collaboration Tools
Communication Management
Conferencing
Customizable Branding
Desktop / Browser Sharing
Electronic Hand Raising
Email Management
Employee Activity Monitoring
File Sharing
Internal Meetings
Live Chat
Meeting Management
Meeting Preparation Tools
Mobile Screen Sharing
Multi-Participant Screen Sharing
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Presenter Control Management
Private Chat
Project Management
Real Time Screen Sharing
Real-Time Chat
Recording
Remote Access/Control
Remote Support
Reporting/Analytics
Scheduling
Screen Capture
Screen Mirroring
Screen Recording
Screen Sharing
Session Recording
Softphone
Surveys & Feedback
Targeted / Locked Screen Sharing
Task Management
Third Party Integrations
Time Zone Tracking
Two-Way Audio & Video
Video Chat
Video Conferencing
Video Support
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Mobile apps

iOS App


3 reviews

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


160 reviews

Mikogo Feature Reviews

22 reviewers had the following to say about Mikogo's features:

Robert C.

Very handy for small phone conferences

2018-07-25

I use a free version of this product and think it's a wonderful tool

Pros

It's easy to share my screen and pass controls to another presenter.

Cons

We have had some people have trouble with installing the software and had some issues with occasional lags.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Ed S.

Not hard to use but don't look for support

2019-03-14

I was given no other option than to drop my subscription and look for another service.

Pros

It was fairly easy to use and in up until recently had few complaints.

Cons

The product gets failing grades for support when things don't work as planned!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Hospital & Health Care company, 5001-10000 employees)

Useful for ad-hoc and recurring situations

2019-10-16

In a situation where there would be value in connecting to someone's workstation or sharing their screen, you can get someone to connect to it fairly conveniently

Pros

It doesn't require you much effort in order to start using it on short notice, it's easy to get a non-technical user to follow the steps

Cons

When I've tried it on Mac i've had problems controlling the other persons mouse

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Pawan S.

Easiest tool for providing remote support

2021-02-01

I use this for personal reasons to support friends and family who have "computer problems" without going through a complicated phone video chat.

Pros

It's easy to download and set up It's easy to to start a support session and resolve issues quickly It is mostly intuitive to both parties

Cons

Keyboard and mouse sharing should be easy to find for the "supportee" because s/he may have limited computer software knowledge (which may be limited to downloading and installing the software).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Information Technology and Services company, myself only employees)

Mikogo Makes It Simple to Share Your Screen Remotely

2020-03-13

My overall experience has been great, giving me lightning fast capability to remotely share my screen.

Pros

The most useful features of Mikogo include the quick and easy setup process, as well as the ability to share your screen via link and session key, making it easy to share and present your screen remotely even with non-technical users.

Cons

This software is designed for ease and simplicity of use.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Josh O.

Mikogo Free Remote Access Software

2019-02-13

Pros

This software does basic remote access for free!

Cons

There are bugs to work out, it doesn't capture UAC prompts properly, and doesn't capture windows key keystrokes properly.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Information Technology and Services company, 1001-5000 employees)

Viewing device contents with mikogo

2020-06-21

Mikogo was my first experience with screen sharing apps and softwares.

Pros

This helps with better presentation and collaboration.

Cons

Customer support of mikogo hasn't been the best for me. They seem hard to reach when you experience difficulty.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Matthew K.

Not as slick as Zoom, or Webex, or.......

2020-09-11

After Miko I switched to Zoom, which is a MUCH better product, far easier for non members to be invited to and join screen share sessions.

Pros

I was referred to this product by a colleague for collaboration on a project we were developing jointly, since he was familair and I'm a power user, it worked well for this porject

Cons

Its a little klugey - scheduling tool is tedious, inviting viewers even more so.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
Roy O.

Great Software, Company attitude to customers not so great

2010-02-15

Avoid, there are enough other companies out their with more honourable billing systems.

Pros

It is probably the most user friendly of all the remote desktop sharing software that I have come across.

Cons

You must provide 3 months notification before they will accept your cancellation.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Cheikh B.

Mikogo Review

2021-01-20

Mikogo saves me a lot of time, especially in remote meetings.

Pros

Mikogo is compatible not only with Windows, Linus, MacOS, but also mobile devices.

Cons

Not much to say except that the customer service is not at its best and moreover, there are bugs on the guest capture. Otherwise, it's flawless.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
John D.

Best remote assist program there is

2019-04-19

The free version is more than enough for the personal use and the enterprise version is perfect for business.

Pros

It is the easiest from all the remote assist programs that are out there.

Cons

Mikogo could work a lot faster. There is a lot of delay between the two computers.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeffery H.

Works Great

2018-11-28

I have used Mikogo for client support (screen sharing and training) and found it totally satisfactory to all my needs.

Pros

I needed some online screen share software that was not only easy to use bit was easy for my clients.

Cons

I didn't find any problems. The software worked as I expected.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Bob M.

OK, but questionable business practices

2017-01-24

Because they are in Germany we had no recourse and company hides behind a 3rd party. We were out the $$.

Pros

worked OK

Cons

Business practices

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

1/10

Recommendations to others considering Mikogo

Avoid these people

Source: Software Advice
Helpful?   Yes   No
Read more
Lee W.

Not worth the money.

2018-07-02

no benefit that other services do a better job of providing

Pros

It's also simple for people invited to join and share screen.

Cons

The Screen freeze, the screen freeze, the screen freeze, no audio support so you cannot record voice and video, The customer support is poor at best. They also forced another year's subscription on me - they require paypal auto renew, The vast majority of companies will allow you to cancel an auto renew if you let them know in a reasonable time. I notified then within 5 minutes of renewal notice they refused to allow me to cancel - now I have paid for full year for software I would rather throw away. not a reputable company.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
José Luis F.

Disappointed with Mikogo

2021-06-18

My experience was bad. I paid for a year of service but stopped using it before the deadline.

Pros

I was attracted to this platform because it belongs to a small company and I am interested in collaborating with the development of this kind of entrepreneurship.

Cons

Unfortunately, I had all kinds of inconveniences. Communication failures, problems running the program and poor audio and video quality.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Debjit B.

Share, present and teach with Mikogo online screen sharing.

2019-04-21

This is one of the best alternatives for conferencing or meeting through VoIP. There is no call number for India so you can use an app or browser to join the conference. The application itself is light and does run from the laptop so no need to high-end pc.

Pros

The free version does give us big flexibility and it is just enough for a small and midsize freelancer like me.

Cons

For voice call conferencing there is no number for India, which is really a down for me. As most of my customers are from INDIA.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mohammad Usman Ali K.

Sharing of Computer

2021-06-30

I have well experienced while using this product. In the future, I have not planned to switch to other products for the time being

Pros

I loved this software, a very easy-to-use interface, fast connectivity, audio and video quality is very good.

Cons

I have never been in a situation to say that something is bad in the product. Only one time, I have bad experienced regarding dealing with customer support, otherwise no complaint about the product

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Mike G.

After trying the software, not for us

2018-01-25

Pros

I thought that the interface was very easy to use and get going, and it was great that it worked with windows machines.

Cons

The frame rate on the other person's end was not idea. It needed to be much faster to stream live video from video editing software. We found that Skype was capable of doing the job better

Rating breakdown

Ease of use
Features

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Dan W.

Great Screen sharing software to collaborate. ONLY software that allows you to click on screen

2016-12-13

I work with several traders and we share our screens with each other and we have the capability to click on an area of the screen and we all can see what everyone is clicking on.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Kate W.

Excellent for virtual teams

2015-03-11

We've used it a lot, it's a really useful tool for our geographically disparate team.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Brad B.

Cheap but no support and difficulty connecting with customers

2021-01-10

Worked good for awhile but went downhill fast

Pros

Inexpensive but there is a good (actually bad) reason for this and it has to do with quality. Easy to use when it works.

Cons

Very bad support, basically non-existent. Often could not connect to client computers. Sometimes it took customers 10 minutes+ to download. Continued billing my credit card after expiration. Couldn't reach billing department to straighten out charges.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Read more
Florence S.

Web demo made easy enough for a senior citizen to use

2016-11-01

The instructions for customers are so easy to follow that nontechnical people (I am in a medical education field) can join in my sessions without difficulty.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from BeamYourScreen


Thank you Florence!

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