Morro Data CloudNAS Reviews

We setup cache drives in offices located in two different cities. Setup is very easy and the drives have worked very reliably. We were able to integrate with our on-prem ActiveDirectory, enabled DFS drive mapping, then moved files over from our file server. It's been very smooth sailing ever since. Having multiple backups of files automatically available has saved us many times.

There aren't too many things I haven't been happy with. We do sometimes run into files (PDF in particular) where we wish we could see who has a read/write lock on the file, as we could in Windows Server.

The ease of setup and the common sense ease of backup and the ability to make easy changes and see the "flow" of everything all in the software. Love the sharing and the restrictions you can put on it. Love the software app on your devices to access the cloud when you are away from your LAN. And the ease of use to get to the cloud when you don't have access to either of the above!!

I wish on the cloud version you could download from it. You can't but you can "share" which is very cool and limit what the person can do. So if I want to download it when I am away from my LAN and I don't have the APP on the PC I make be using I just share it. If I am on my LAN, it is just like a network drive though and if I am off of my LAN there is a software on my LAPTOP/Surface.

Hi Michael, Thank you for your review! We look forward to working with you closely in the future!

Flexible, ease of access at each site. ..

Sync with Dropbox. Some errors in the system that tech support had to fix.

Thank you for your review. We are working with our best effort to deliver the product with the feature set fitting our customers need; also to support our product for the customers' success. Please check out the upcoming 4.0 release for new features and improvements. Regards, Team Morro Data

Easy to use and fast. Users don't need to worry about conflicts and file locking... it works similar to our server file share. It syncs between three sites without having to worry about it and it lets us work collaboratively. There's a cloud backup (actually, the master copy) that maintains versioning so we can always rollback to a version if someone accidentally deleted or overwrote a file.

Minor issues - compatibility with our workflow - but they are working hard at fixing them! AutoCAD sheet set manager issues have been fixed now. Our engineering software being unable to save a file has also been fixed. We are testing Revit worksharing and working to get that workflow resolved.

Thanks Richard for your review. We are working with our best effort to deliver the best product with the feature set fitting our customers need; also to support our product for the customers' success. Please check out the latest 3.0 release and stay tuned for the workflow optimization. Regards, Team Morro Data

Easy to setup When 2 of the servers are paired together, it replicates easily Allows for AD Authentication on folders (this is a must in our environment), if you don't have an AD environment it allows for its own permissions on folders Users don't notice a difference when accessing files, some large files can take a while if they need to be fetched

After initial setup we couldn't increase the drive size, we ended up having to re-setup the NAS to increase the drive size Not being able to stop jobs from happening when there is a long que

Easy to use. Custom tailored customer service. Intuitive interface.

Nothing major of note. We have issues at times keeping users connected in two of our offices, but are still uncertain of the issue (whether network or something else)

Cost effective; ease of use; multi-site provision

file share link takes a long time to complete.

Thank you for your review. We are working with our best effort to deliver the product with the feature set fitting our customers need; also to support our product for the customers' success. Please check out the upcoming 4.0 release for new features and improvements. Regards, Team Morro Data

Mainly the ease of use. Once the files are synced to the cloud, they are readily available for access from anywhere if there is an internet connection and a computer.

When the device is connected to a local network for longer periods of time, sometimes the devices becomes inaccessible from local network. Might be due to ip address conflicts that occur overtime.

Thanks for the review and feedback. Assume a reboot of router (or switch with DHCP service) solved the IP address conflicts... Regards, Team Morro Data

- Simply Drag and Drop - If you have multiple locations the files will sync across all the location and they can be accessed any time incredibly quickly.

- Setting up the box seems a bit complicated. - There is a mild learning curve to understanding the process.

Thanks for the review and the feedback on setting up the box. We do our best to make the CloudNAS simple. You may reach out to us at Morro for further feedback. In general, the VM-based appliance is for advanced users. Would highly recommend hardware appliance for plug-n-play simple set up. Regards, Team Morro Data

Constantly improving and open to feedback

Basic Support is slow.and when things break it bring company to a halt. Have to purchase better support for quicker responses

Deduplication, compression and multisite

It takes time to migrate lots of data...

Thank you for your review. We are working with our best effort to deliver the product with the feature set fitting our customers need; also to support our product for the customers' success. Please check out the upcoming 4.0 release for new features and improvements. Regards, Team Morro Data

Customer support is fast. Thorough and prompt response either via mail or phone. The service is friendly and knowledgeable .

Just typical learning curve for a new product. I guess it is one of the drawbacks to early adoption. Nonetheless it's growth and growth potential is invaluable.

George, Thanks for the review! And yes, we at Morro Data are doing out best to improve the product based on customers' feedback. Please check out the CloudNAS 3.0 release with bunch of new features and a refreshed UI. Regards, Team Morro Data

This solution ensures your files are safe and secure and always backed up. It's a great feeling to know your files are always somewhere.

When the site looses internet they loose file access.

it's flexible, intuitive and good value for money.

nothing really, we're pleased with it and would recommend it

Thanks Chris for the review! Please note that the O365 SharePoint Sync feature is available now and fits Microsoft applications. We will keep working on the roadmap making the product better. Regards, Team Morro Data

Ease of use Support was great for an issue we were having with sign in Being able to share files\go back in versions

The issue we had with sign-in, support did an update to fix though

Thank you for your review. We are working with our best effort to deliver the product with the feature set fitting our customers need; also to support our product for the customers' success. Please check out the upcoming 4.0 release for new features and improvements. Regards, Team Morro Data

It is a great experience although we are seeing some issues with certain aspects of the software that I would like solved.

It is a great experience although we are seeing some issues with certain aspects of the software that I would like solved.

Value. UI. Presentation. Value for services is great. However, value does come with some limitations. User interface is extremely friendly and able to be customized to look as close to the office's network drives as possible.

File Syncing Issues. Download/Upload times. With an organization having multiple users across the country and multiple offices, file syncing issues become quickly apparent. You will have to learn new self internal management processes to overcome loss of data procedures.

Ease of use, file processing to remove duplication from cloud storage, cost

limited data migration options to get large datasets into the cloud

Hi Christopher, Thank you for your review! Please stay tuned for the new release in a few weeks with tons of new features including JumpCloud DaaS integration and Morro Migrate... Regards, Team Morro Data

Easy to learn, intuitive interface. Makes access to company files possible for those of us who work remotely.

Being limited to uploading / downloading one file at a time. Makes my work more time consuming. Having a severely restricted viewing pane with no options on how folders are displayed. I would like the option to view folders by name only ('list' option in File Explorer) so I can see more of them on the screen at one time.

the technology is amazing, simplifies backup and and backup security as a whole. The speeds and are alo good and the hardware is reliable

licensing using credit cards, have a different alternative for this part. Have license key and have them for 1-3 yrs renewable

Thank you for the review Robert, At Morro Data, we do our best to deliver the simple, affordable Cloud based Global File solution. Check out the latest CloudNAS 3.0 release. Regards, Team Morro Data

Su fácil implementación y su funcionalidad ya que me permite compartir y almacenar mis información a una velocidad impresionante como si fuera local. Ademas la administración muy sencilla

No hay algo que no me haya gustado.ya que funcionalidad cumplió con lo esperado.

The software is easy to setup and install. Web-based, the application is easy to understand and configure. Attachment to on-premise AD was extremely easy and effective.

Unfortunately in our test case, performance was poor, compared to a local file server. After some analysis, MorroData determined that we had a large amount of small files. Apparently, their cloud caching algorithms have a bias towards larger and fewer files. They said they have a fix coming soon.

Relatively simple to configure and mostly jargon free

No Google Drive support. Surely backup up a Google business account isn't that difficult?

Thank you for your review. We are working with our best effort to deliver the product with the feature set fitting our customers need; also to support our product for the customers' success. Please check out the upcoming 4.0 release for new features and improvements. Regards, Team Morro Data

The ease of use for the end customer. Looks like a drive for them

I had a problem with the initial setup, but it was my fault. Once I fixed that everything worked correctly

Morro Data is very simple to navigate and figure out how to transfer files with drag uploading, as well as downloading.

The sorting functionality is poor. The files do not appear to sort alphabetically. I can find what I am looking for, but at times takes time. It freezes up from time to time.