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Teamwork feels like less work with Mural.

Mural Reviews - Page 3

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132 reviews

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Verified reviewer

Religious Institutions, 51-200 employees

Used monthly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The digital whiteboard for the 21st century

Reviewed 5 years ago

Mural has helped our organization up the collaborative and interactive quotient to virtual meetings. It functions similarly to a whiteboard, but in the digital space. No more taking pictures of notes and trying to digitize them later. We just work directly in Mural and can even screenshare to see the space developing and growing in real-time. It helps us organize and align our thoughts as a team, while providing an artifact for later reference.

Pros

Mural is the thing you don't think you need and resist paying for or trying because you just don't need one more digital tool in your life and workflow. Until you experience it and realize you were so wrong. It's the one tool you actually can't live without. The concept is simple: a free space to create with a simple range of options (mostly text boxes and post-it notes). Think of it like a digital whiteboard. Then try to imagine life and meetings without a physical whiteboard. Exactly.

Cons

The range of options for what you can add to a Mural is somewhat limited, but that's a key part of its success. Having too many options would be paralyzing. Once you master the basic controls and options, the sky is the limit for what you can do. Lots of templates are available to help you get started or inspire you with what others have done and the Mural team is always offering support and webinars to help you explore the tool more deeply. One thing that has frustrated new users is getting the hang of controls especially if you are using on a computer (mouse vs trackpad controls are a bit different). But that is easily solved if you can get over your initial discomfort and commit to learning something new.

LV
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Leonardo V.

Information Technology and Services, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Mural is one of the best collaboration tools you can find

Reviewed 2 years ago
Pros

We use it for everything, standup, retrospectives, mind mapping, online collaboration and much more. There are a lot of great templates.

Cons

It is expensive and some templates are tricky to use.

ÖŞ
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Özen Ş.

Oil & Energy, 1,001-5,000 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Makes Online Meetings More Effective

Reviewed 4 years ago

Before Mural, longer online workshops were not effective. Many attendees were losing their focus and the meetings were transforming into inefficient gathering activities. With Mural, we keep all attendees alive and interactive. You can reach working canvas where ever you are and especially voting feature makes easier to get mutual decisions in a democratic environment.

Pros

It allows all participants to work together and collaboratively at the same time. It is easy to use

Cons

I would like to have more templates to use. An open library would be beneficial to adopt this software easier.

RW
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Rob W.

Information Technology and Services, 10,001+ employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Mural enables easy digital collaboration from novices to pros

Reviewed 6 years ago

I've been able to grow with mural and explore new worlds of collaboration ... both enhancing face to face workshops and enabling remote collaborators to have equal voices. Support from the mural team to help us explore new ways to effectively collaborate (not just use their software) have been compelling.

Pros

I really appreciate how easy it is to dive in and get started with little complexity or knowledge. Drop some stickies on an empty whiteboard and you're off ... or play with templates, voting, and other advanced features to drive amazing new collaborations that are only possible in the digital world.

Cons

In the past, I have disliked the lack of feature parity between web and mobile versions. That has recently improved.

MT
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Marc T.

Food & Beverages, 10,001+ employees

Used daily for 2+ years

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Much more than just a digital whiteboard

Reviewed 9 days ago

I use Mural daily with several teams to collaborate, plan, share, and track our work. I love the increasing integration with tools such as JIRA.

Pros

User centric design made with customer usage in mind

Cons

How difficult it is to get our IT department to understand that this is much more than a digital whiteboard like inferior products such as MS Whiteboard

AS
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Ana S.

E-Learning, 1,001-5,000 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A great tool for students, educators and teams in the education sector

Reviewed 3 years ago

It allowed having a consistent idea spread through our many team members. We all participate in created moodboards and guidelines for every project.

Pros

It made our lives so much easier. When having a lot of on-going projects with a big graphic design team it was hard to keep track of guidelines, styles and visual references without having to constantly ask each other for guidance. In Mural we keep murals for every project, designers go here everytime they have to participate in a new or existing project and document visually how it looks like and set all the important media accessible for everyone.

Cons

When we were considering it, we knew it was exactly what we needed but it was too pricey for our capabilities. After reading, we realized that they gave us a free year because we're on the education industry. This can be renewed once the year ends.

GL
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Gregory L.

Financial Services, 10,001+ employees

Used daily for 2+ years

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Very helpful collaboration tool

Reviewed 2 years ago
Pros

I love how Mural helps the team make simultaneous comments, its versatility in using as an idea board; its ability to help us map an entire process as a flow chart and then manipulate the diagram according to our needs. I also love the sharing aspect as it becomes a way for us to communicate as if we're all in the same room.

Cons

Navigating a large mural in terms of the sizing bar can be tedious. I often have to enlarge and then reduce the size in order to zone in on a particular section and see it clearly.

IC
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Israel C.

E-Learning, 11-50 employees

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Slick whiteboard option on paid plan

Reviewed 3 years ago

Overall, Mural was the best digital whiteboard experience I had, but I had to look for alternatives due to the issue with the trial period. I think that the other players in this space are catching up with Mural so that now I'm a customer of another tool.

Pros

The software works really well. Even when collaborating with many other users simultaneously, the "Facilitation Superpowers" are a convenient set of tools.

Cons

I started using Mural on the trial version, and when the trial expired, they locked me out. I had to contact the support team, which gave me a few more days to export a PDF version of my murals. They claim to have a "free forever" version now. But I haven't tested it yet.

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Angela M.

Professional Training & Coaching, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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el servicio es mas importante que una herramienta

Reviewed 3 years ago

Herramienta valiosa, maravillosa pero con un servicio pesimo, al ifinal perdi mi tempo, mi plata y lo mas valioso mi informacion personal de la organización. Llevamos dos semanas sin poder acceder a nuestraos proyectos.

Pros

la verdad es muy bueno pero sin servicio se daña lo valioso

Cons

elno servicio, no hay apoyo, mi mural se bloquedo con toda mi infrmacion, llevamos dos semanas bloqueados, pagamos el año anticipado y aún seguimos en problemas. Muy frustrada en poner informacion valiosa que es propia y sin poder usarlo , porque no hemos logrado desbloquearnos, la asistencia de servicio no permite usar esta valiosa herramienta. Sin servicio nada sirve. Lo que mas me duele es haber pagado 145 dolares y lo peor , vaciar mis talleres en este lugar dejandonos sin historial, no es tuyo, quedo de ellos, esta parte no la he comprendido como tu propia información se pierde. Muchas gracias porque al menos encontré un lugar para expresar mi sentir. espero que sirva para otras personas.

Showing original review in Spanish. See translation

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Verified reviewer

Nonprofit Organization Management, 51-200 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A must have for remote work!

Reviewed 4 years ago

We use mural all the time. We use it to create timelines for projects, to lead design sessions, to discuss evaluations, and to visualize our work very often. We have created our own templates for activities that we use for project managing and design thinking often. Our team loves it, and we are a huge advocate of using it, specially if you work with a team that is remote.

Pros

Mural is awesome! The thing I love the most about mural is that it allows os to visualized our work and projects in a virtual space, and many people can access it and work from it at the same time.

Cons

It was hard to learn at first. If you are trying to get a team on board with using Mural, or a new member of the team, it can be very challenging to get them to learn. Specially if you are asking them to lead a full design session or activities that need to take place on the Mural. It takes time to get used to it.

FF
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Faris F.

Hospital & Health Care, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great collaborative tool! Powerful free version!

Reviewed 3 years ago
Pros

The free version is great to start playing around with. It allows for up to 5 boards with unlimited members. Moving on to the paid version removes the 5 board limitations but still can collaborate with unlimited members which is a huge relief for a startup that is bootstrapping. It has features such as templates which is readily available and you can also create your own templates if you find that the current ones are insufficient. Not a steep learning curve but if you want to master it, you'll need to spend a bit more time learning the shortcuts.

Cons

More selection of typefaces - currently limited to handful of those, and also no bullets Integration is richer in Miro - Trello, Drive, etc.

HD
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Holly D.

Automotive, 10,001+ employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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making virtual collaboration more collaborative

Reviewed 5 years ago

I work remotely 75% of the time. Mural enables me to continue hands on collaboration, building alignment with my virtual team members almost as effectively as if we were in person. This has changed the way I collaborate virtually. Now, I cannot work without out!

Pros

Ease of use - almost like having a real whiteboard in the room, easy to access by non-members

Cons

Like any software, getting people unfamiliar with it to be comfortable collaborating can take some effort.

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Verified reviewer

Electrical/Electronic Manufacturing, 10,001+ employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Mural is great for idea generation and share

Reviewed 6 months ago
Pros

I do a lot of idea generation for patenting purposes. This requires sharing of data and good note taking tool. Mural is really helpful as a blank whiteboard to start on an idea from scratch. the real-time updated from the users makes it really useful to use it during an online group call.

Cons

Sometimes I have to zoom in quite a bit to look at some of the documents we worked on. It's more like Prezi presentation tool. It give me a headache from time to time.

BB
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Brenda B.

Facilities Services, self-employed

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Mural me tornou mais organizada profissionalmente

Reviewed 2 years ago

Estou amando, pois me ajuda muito no dia a dia com a empresa

Pros

Agora usando mural eu estou muito mais confiante para executar minha tarefa diáriosCusto e benefício ótimo

Cons

Eu não ter conhecido esse app antes. Nós empresários temos a vida muito corridaE não ter conhecido o app antes me atrasou demais

Showing original review in Portuguese. See translation

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Heidi S.

Design, self-employed

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Mural - the best virtual whiteboard EVER!

Reviewed 5 years ago

Not only is this a wonderful and functional app, but it's beautiful to use. It's as aesthetically pleasing as it is soothing to my designer's need to get my ideas across and organize them. Whether I use it for my own personal notes, sketching, and planning or as a client based project sharing and brainstorm session, it's invaluable.

Pros

This is the most beautiful software/app that I use. With Mural, you can work on your own, and use it as a place to sketch, gather images, make notes, etc. You can then share that with as many people as you like. You can also have realtime meetings within Mural, sharing ideas, working on the "whiteboard" virtually simultaneously and communicating in a very real and visual way regardless of where the participants are in real life.

Cons

It's a little expensive but honestly it's WELL worth it. I use Mural in place of Skype meetings and Zoom meetings at times now. My clients are impressed with the ability to interact visually with both my ideas and myself and have the ability to express their own ideas, as well.

FD
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Frank D.

E-Learning, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Several years of XP with Mural

Reviewed 6 years ago

Awesome platform for visual collaboration like eg remote sprint sessions, UX artifacts Personal productivity like eg Moodboards

Pros

Canvas style whiteboard in the cloud with the right tools on-board to collaborate in a visual manner. Mural Community to share ideas

Cons

Drawing tools not optimised for sketching but already improved a lot

KG
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Kim G.

Health, Wellness and Fitness, 11-50 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Mural makes remote brainstorming sessions even more fun than in-person

Reviewed a month ago
Pros

Mural makes brainstorming sessions very fun. Which is especially important for teams that mostly work from home.

Cons

It takes some time to master Mural to use its full potential.

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Verified reviewer

Consumer Goods, 10,001+ employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Game Changer for Displayed Thinking

Reviewed 4 years ago
Pros

This software amazes. As a displayed thinking practitioner - I have long awaited the day where paper and pen could finally be matched by digital capability. We are at the dawn of that age. Too often these tools output look like something made in Microsoft Paint. Not the case here. It's elegant is display, intuitive in UX and powerful in import (templates) and export (data) . Integration and side by side use with Office 365 suite seems flawless.

Cons

Integration of stylus based writing is needed. Some other competitors offer the ability to transform one's handwriting into functional text which is lacking here. Having a stylus input option to create a "sticky note" and use your own handwriting would be next level for this product.

Sv
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Stefan v.

Insurance, 1,001-5,000 employees

Used monthly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Ideaal voor teams die op afstand werken

Reviewed 2 years ago

We zijn met deze tool in aanraking gekomen tijdens de corona pandemie. We waren niet in staat om een goede brainstorm te houden op afstand. Mural heeft hier verandering in gebracht. Geweldig! De kwaliteit en productiviteit van brainstorms zijn net zo hoog als een fysieke meeting.

Pros

Deze tool is echt geweldig. Tijdens de corona pandemie waren we in staat om goede brainstorms te organiseren op afstand. Iedereen in het team dacht dat dit niet kon, maar het tegendeel is bewezen. Iedereen kan post-its plakken, je kunt onafhankelijk van elkaar voten etc. Ik raad iedereen deze tool aan die een goede brainstorm wilt organiseren op afstand.

Cons

Het nadeel aan Mural vind ik de user management. Soms zijn er meerdere teamleden ingelogd op hetzelfde account, waardoor je voor elkaar gaat stemmen. Ik zou het fijn vinden als er een signaal werd afgegeven dat er al iemand is ingelogd op het account. Dat ontbreekt nu.

Showing original review in Dutch. See translation

AB
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Ana B.

Architecture & Planning, 201-500 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic remote collaboration tool

Reviewed 3 years ago

Overall I really like using this on teams and have shared it with many people who have adopted it on their teams.I don’t think there is a similar product out there that is offering this type of features to the level mural provides for brainstorming

Pros

I was so excited to discover this tool and share with three of my teams. Since that time it has taken off at my company and teams are even using it with clients to communicate ideas and share design process with clients remotely. My first time using this tool was in a large meeting, complete remote, where people were sharing and documenting ideas for a brainstorming session, mostly using the sticky note function. The next time I used it on a different team, we really explored the functions this program offers, with importing sketches, sketching within the program, sticky notes and connection arrows... this has been fantastic to keep the intimacy of design collaboration going while we are not next to each other’s desks sketching on the same piece of paper.

Cons

The sketching feature could be vastly improved to be more like concepts offers, vs the paint app on windows computers that is currently mimics. Some of my teams find the pricing model to be too high as well

RB
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Rached B.

Design, 10,001+ employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Un logiciel à tester

Reviewed 10 months ago
Pros

Fournit un espace de travail collaboratif en ligne

Cons

Certains plans imposent des limites sur le nombre de tableaux que je peux créer

Showing original review in French. See translation

YW
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Yaxi W.

Marketing and Advertising, 501-1,000 employees

Used monthly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great white boarding tool for virtual collaboration

Reviewed 4 years ago

Mural has been especially great tool to use during user interviews and workshops where you want to engage everyone and get feedback and ideas from every individual in the group.

Pros

Mural has been great especially for brainstorming and collaborative activities during covid and with non co-located teams. It’s an intuitively designed easy to use virtual whiteboarding tool that comes with templates that you can use for exercises that you might want to run. Particularly great for usage for design thinking sessions or activities where you want everyone to participate.

Cons

It does take a few uses to get used to how the tool works and the zooming in and out functionality doesn’t always work as you want it to. It can be hard to know what size sticky notes you should use. But after a few tries it gets pretty easy to use.

DS
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Denis S.

Consumer Services, 201-500 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Herramienta Util pero poco sencilla

Reviewed 8 months ago

Creo que es una herramienta base para idear, no para mas.

Pros

Es una herramienta util para la ideación y gestión de proyectos de manera practica.

Cons

Compleja a la hora de desarrolar sus funcionalidades, poco intuitiva.

Showing original review in Spanish. See translation

PN
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Princess N.

Information Technology and Services, 1,001-5,000 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A fun way to collaborate

Reviewed 2 years ago

Using Mural allows ideas to flow easily, really effective in brainstorming. You just put in ideas via sticky notes or place text in shapes or photos then members can organize them the way they want to. Definitely it is a fresh way of exploring creativity within the team.

Pros

Mural makes collaboration enjoyable as you can be creative on how your boards would look like. Your board for today's design thiking can be transformed to a fresher more creative layout the next day. Truly, sky is the imit with Mural!

Cons

The flexibility it brings when it comes to real-time updates especially for multiple users make the board a bit unorganized which is why locking objects should be easily accesible anytime and keyboard shortcuts should be presented easily in tutorials.

AV
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Alek V.

Education Management, 1,001-5,000 employees

Used monthly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good tool for ideation across teams

Reviewed 2 years ago

It’s a useful tool for ideation but I prefer it for smaller groups

Pros

Ultimately this tool is great if you have teams located in different offices and you can’t physically get together

Cons

There are so many functions available. I find setting up a Mural board can be time consuming and inevitably I forget to lock something down and a user goes rogue and messes something up or moves something they shouldnt