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NetDocuments vs Firmex Virtual Data Room Comparison

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Overview

NetDocuments is a web-hosted, Software-as-a-Service (SaaS) document, email and records management service. The software provides...

Category Leaders

Secure virtual data rooms for investment banks, law firms, private equity groups, and corporations to share documents online...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.1

5

4

3

2

1

11

7

2

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.7

5

4

3

2

1

51

25

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

This is a great cloud based "filing cabinet" I use it just like you would use a paper file and it works great. Lots of search options if you are looking for a document.
This is a document management system in the cloud that is very user friendly. It is easy to save documents and retrieve them.
Its a great platform that I would recommend to many businesses/friends.

Pros

I like that it is user friendly and cost effective relative to alternatives. Also excellent customer service.
For the price, this product is a fantastic value. Easy to use and has most of the features we need without all of the unnecessary functions that some other providers have added to their platforms.
It is an essential service used for mid market m&a. Overall experience has been great, with exceptional customer service and ease of use.

Cons

3 or 4 times each year we need to update the app on our computers and its always a little scary and we all hate doing it.
We have about 40 users and imported documents from another document management service. It was much much slower to search and the way it searches was really bad.
Sometimes a glitch happens and we need to get technical support, but then again, sometimes it is just operator error. Either way, they are helpful and get to the root of the problem.

Cons

UX seems boring and outdated. Cannot set viewing restriction for single file.
Few cons, but select users have had trouble receiving Firmex automated emails due to spam filters.
Some of the features could be less of a hunt-and-find. Adding Users and editing their information with permissions can be hard to find sometimes.
  • Vendor responds to reviews
  • Last review15 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features66
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Tracking
  • Alerts/Notifications
  • Application Access Control
  • Application Management
  • Archiving & Retention
  • Asset Management
  • Audit Management
  • Audit Trail
  • Authentication
  • Automatic Backup
  • Biometrics
  • Bulk Uploading
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Content Library
  • Content Management
  • Customizable Branding
  • Data Recovery
  • Data Security
  • Data Storage Management
  • Data Synchronization
  • Digital Signature
  • Disaster Recovery
  • Document Capture
  • Document Check-In/Out
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • File Transfer
  • File Upload by Email
  • Filtering
  • For Legal Professionals
  • Full Text Search
  • HIPAA Compliant
  • Historical Reporting
  • Indexing
  • Metadata Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Multi-Factor Authentication
  • Offline Access
  • Optical Character Recognition
  • Password Management
  • Project Management
  • Projections
  • Q&A Management
  • Records Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Secure File Viewer
  • Shared Inboxes
  • Single Sign On
  • Tagging
  • Task Management
  • Third Party Integrations
  • Two-Factor Authentication
  • Version Control
  • Watermarking
  • Workflow Management
  • Total features29
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Tracking
  • Alerts/Notifications
  • Application Access Control
  • Application Management
  • Archiving & Retention
  • Asset Management
  • Audit Management
  • Audit Trail
  • Authentication
  • Automatic Backup
  • Biometrics
  • Bulk Uploading
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Content Library
  • Content Management
  • Customizable Branding
  • Data Recovery
  • Data Security
  • Data Storage Management
  • Data Synchronization
  • Digital Signature
  • Disaster Recovery
  • Document Capture
  • Document Check-In/Out
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • File Transfer
  • File Upload by Email
  • Filtering
  • For Legal Professionals
  • Full Text Search
  • HIPAA Compliant
  • Historical Reporting
  • Indexing
  • Metadata Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Multi-Factor Authentication
  • Offline Access
  • Optical Character Recognition
  • Password Management
  • Project Management
  • Projections
  • Q&A Management
  • Records Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Secure File Viewer
  • Shared Inboxes
  • Single Sign On
  • Tagging
  • Task Management
  • Third Party Integrations
  • Two-Factor Authentication
  • Version Control
  • Watermarking
  • Workflow Management

Integrations

  • Total integrations38
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk