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NetDocuments vs Relativity Comparison

Overview

NetDocuments is a web-hosted, Software-as-a-Service (SaaS) document, email and records management service. The software provides...

Relativity is an electronic discovery platform for managing large volumes of data and identifying key issues across areas...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.1

(20)

5

4

3

2

1

10

6

2

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.2

(47)

5

4

3

2

1

20

18

7

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

This is a document management system in the cloud that is very user friendly. It is easy to save documents and retrieve them.
Its a great platform that I would recommend to many businesses/friends.
It's a cloud base system and for the price it was the best one out there for our small firm. Having a customizable home page is easy to access active client work.

Pros

The processing and review functions are superb and can be customized to any type of matter or workflow.
Relativity has a great range of functionality for document management. The granularity of the search function is particularly useful.
What I like most about the software is how it is structured, the layout and its appearance. The user interface is eye appealing.

Cons

3 or 4 times each year we need to update the app on our computers and its always a little scary and we all hate doing it.
Also, when you have a problem and call customer service the wait is excessively long.
When there is a problem or sync issue, there isn't always a reason. Speed sometimes (although this is more likely an internet speed issue).

Cons

If a panel or view is not set up properly, it can cause endless problems for the actual review - simple tasks generate errors causing lost productivity.
At times, the program can freeze up or take a long time to review one document to the next. I also dislike that there are conversion errors for some documents.
It must be inexpensive since so many companies use it as their main platform. I hate working on doc review jobs that use Relativity.
  • Vendor responds to reviews
  • Last review17 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features66
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Applications Management
  • Archiving & Retention
  • Asset Management
  • Audit Management
  • Audit Trail
  • Automatic Backup
  • Case Management
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Content Library
  • Content Management
  • Custom Development
  • Customizable Branding
  • Customizable Questions
  • Dashboard Creation
  • Data Import/Export
  • Data Recovery
  • Data Synchronization
  • Data Visualization
  • Digital Signature
  • Disaster Recovery
  • Document Capture
  • Document Check-In/Out
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • File Transfer
  • Filtering
  • For Legal Professionals
  • Full Text Extraction
  • Full Text Search
  • HIPAA Compliant
  • Indexing
  • Issue Management
  • Keyword Search
  • Metadata Extraction
  • Metadata Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Offline Access
  • Optical Character Recognition
  • Password Management
  • Project Management
  • Projections
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Shared Inboxes
  • Tagging
  • Task Management
  • Third Party Integrations
  • Timeline Management
  • Topic Clustering
  • Two-Factor Authentication
  • Version Control
  • Visual Analytics
  • Visual Discovery
  • Widgets
  • Workflow Management
  • Total features39
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Applications Management
  • Archiving & Retention
  • Asset Management
  • Audit Management
  • Audit Trail
  • Automatic Backup
  • Case Management
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Content Library
  • Content Management
  • Custom Development
  • Customizable Branding
  • Customizable Questions
  • Dashboard Creation
  • Data Import/Export
  • Data Recovery
  • Data Synchronization
  • Data Visualization
  • Digital Signature
  • Disaster Recovery
  • Document Capture
  • Document Check-In/Out
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • File Transfer
  • Filtering
  • For Legal Professionals
  • Full Text Extraction
  • Full Text Search
  • HIPAA Compliant
  • Indexing
  • Issue Management
  • Keyword Search
  • Metadata Extraction
  • Metadata Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Offline Access
  • Optical Character Recognition
  • Password Management
  • Project Management
  • Projections
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Shared Inboxes
  • Tagging
  • Task Management
  • Third Party Integrations
  • Timeline Management
  • Topic Clustering
  • Two-Factor Authentication
  • Version Control
  • Visual Analytics
  • Visual Discovery
  • Widgets
  • Workflow Management

Integrations

  • Total integrations37
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations3
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

NetDocuments vs. Relativity

See how NetDocuments and Relativity stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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