NetDocuments Features

NetDocuments

Create, share, and collaborate on documents

4.14/5 (22 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Accounting Integration
Active Directory Integration
Activity Tracking
Alerts/Notifications
Application Management
Archiving & Retention
Asset Management
Audit Management
Audit Trail
Authentication
Automatic Backup
Chat/Messaging
Client Portal
Collaboration Tools
Commenting/Notes
Communication Management
Compliance Management
Compliance Tracking
Configurable Workflow
Content Library
Content Management
Contract/License Management
Customizable Branding
Customizable Templates
Data Recovery
Data Security
Data Synchronization
Digital Signature
Disaster Recovery
Document Capture
Document Check-In/Out
Document Classification
Document Generation
Document Management
Document Review
Document Storage
Document Templates
Drag & Drop
Electronic Signature
Email Management
Encryption
File Conversion
File Management
File Recovery
File Sharing
File Transfer
Filtering
For Legal Professionals
Full Text Search
HIPAA Compliant
Indexing
Metadata Management
Microsoft Outlook Integration
Mobile Access
Mobile Signature Capture
Multi-Party Signing
Offline Access
Optical Character Recognition
Password Management
Project Management
Records Management
Reminders
Remote Access/Control
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
SSL Security
Search/Filter
Secure Data Storage
Shared Inboxes
Tagging
Task Management
Third Party Integrations
Two-Factor Authentication
Version Control
Workflow Management
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API
Access Controls/Permissions
Accounting Integration
Active Directory Integration
Activity Tracking
Alerts/Notifications
Application Management
Archiving & Retention
Asset Management
Audit Management
Audit Trail
Authentication
Automatic Backup
Chat/Messaging
Client Portal
Collaboration Tools
Commenting/Notes
Communication Management
Compliance Management
Compliance Tracking
Configurable Workflow
Content Library
Content Management
Contract/License Management
Customizable Branding
Customizable Templates
Data Recovery
Data Security
Data Synchronization
Digital Signature
Disaster Recovery
Document Capture
Document Check-In/Out
Document Classification
Document Generation
Document Management
Document Review
Document Storage
Document Templates
Drag & Drop
Electronic Signature
Email Management
Encryption
File Conversion
File Management
File Recovery
File Sharing
File Transfer
Filtering
For Legal Professionals
Full Text Search
HIPAA Compliant
Indexing
Metadata Management
Microsoft Outlook Integration
Mobile Access
Mobile Signature Capture
Multi-Party Signing
Offline Access
Optical Character Recognition
Password Management
Project Management
Records Management
Reminders
Remote Access/Control
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
SSL Security
Search/Filter
Secure Data Storage
Shared Inboxes
Tagging
Task Management
Third Party Integrations
Two-Factor Authentication
Version Control
Workflow Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Accounting Integration
Active Directory Integration
Activity Tracking
Alerts/Notifications
Application Management
Archiving & Retention
Asset Management
Audit Management
Audit Trail
Authentication
Automatic Backup
Chat/Messaging
Client Portal
Collaboration Tools
Commenting/Notes
Communication Management
Compliance Management
Compliance Tracking
Configurable Workflow
Content Library
Content Management
Contract/License Management
Customizable Branding
Customizable Templates
Data Recovery
Data Security
Data Synchronization
Digital Signature
Disaster Recovery
Document Capture
Document Check-In/Out
Document Classification
Document Generation
Document Management
Document Review
Document Storage
Document Templates
Drag & Drop
Electronic Signature
Email Management
Encryption
File Conversion
File Management
File Recovery
File Sharing
File Transfer
Filtering
For Legal Professionals
Full Text Search
HIPAA Compliant
Indexing
Metadata Management
Microsoft Outlook Integration
Mobile Access
Mobile Signature Capture
Multi-Party Signing
Offline Access
Optical Character Recognition
Password Management
Project Management
Records Management
Reminders
Remote Access/Control
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
SSL Security
Search/Filter
Secure Data Storage
Shared Inboxes
Tagging
Task Management
Third Party Integrations
Two-Factor Authentication
Version Control
Workflow Management
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Mobile apps

iOS App


14 reviews

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


18 reviews

NetDocuments Feature Reviews

21 reviewers had the following to say about NetDocuments's features:

Anonymous
(Law Practice company, 201-500 employees)

Have to put your documents somewhere

2019-03-26

If you are looking for a reliable document management system that you can use with no infrastructure cost this is it.

Pros

-The ability to track version control -Share documents internally & externally -Create folder structures to classify documents in addition to document types -Remote access app -Security

Cons

-When there is a problem or sync issue, there isn't always a reason -Speed sometimes (although this is more likely an internet speed issue)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michal L.

NetDocuments: Better Features, Better UI

2017-02-06

We can now search for documents using a key phrase in the document itself, rather than needing a title or tags.

Pros

In-document text search, easy UI, competitive pricing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 1001-5000 employees)

Net Documents - Only meant for about 5 users

2019-02-08

Pros

The search functionality with wild card matching it really nice for developers/people who know regex.

Cons

We have about 40 users and imported documents from another document management service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No
Read more
David M.

Powerful and reliable legal-centric document and email management tool

2017-11-13

Security and collaboration

Pros

Powerful, cloud-based document management system helps our firm effectively store, create and categorize our documents and email. Collaboration tools allow us to easily share individual documents or even entire folders securely with our clients and experts.

Cons

NetDocuments has made big strides in reliability and customer focus and these areas need to continue to be developed as they were not strong suits in years past.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
vinita m.

NetDocuments-Ease to use

2019-09-12

As I am involved in international trade Legal services, I am able to use Netdocs to undertake efficient document management which can be undertaken through creating different folders, and managing those folders event remotely internationally.

Pros

That it can be accessed from out of office, and very user friendly for document management, which in the legal services field is a must.

Cons

The only con it has that it doe snot have an in-built features to compare different versions of the documents. We got to use another software app to do that.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Evan K.

NetDocuments - Great Cloud based DMS

2021-07-20

Almost always positive. The search, storage and applications work.

Pros

Indexing Works. Importing Works.

Cons

When it does go wrong it can be time consuming to get it fixed. Often the issue requires a patch to their software which can take some time to get and implement from them

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sue F.

NetDocuments Document Management

2020-08-06

Overall NetDocuments is a good app with good components. Sometimes a glitch happens and we need to get technical support, but then again, sometimes it is just operator error. Either way, they are helpful and get to the root of the problem.

Pros

This is a document management system in the cloud that is very user friendly.

Cons

I wish they could just update their files and when we log in we would automatically be logging into the newest version.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Matti M.

Best document management system

2021-04-29

Pros

Has all of the core features of document management implemented very well.

Cons

They could take a key from the competition on several UI design choices.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Law Practice company, 51-200 employees)

Netdocuments

2018-12-12

We are still working through the bugs and hope with new versions coming out it will be able to integrate better with office options.

Pros

Having a customizable home page is easy to access active client work.

Cons

Downloads are slow and the checking in documents automatically is only working have the time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Katy T.

A helpful file storage program

2021-07-08

A program that helps me securely manage my documents at work .

Pros

The file organization is next-level .You can setup your folders in any way you want , add notes on files as needed or even link them to photos .Our email server gets overloaded easily and we regularly have to clear your inbox .I like that I can also use NetDocuments to store important ,older emails .

Cons

Integration with other programs is lackluster .You cannot collaborate on files with other people ,except on designated areas.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Telecommunications company, 201-500 employees)

NetDocuments

2019-12-05

Overall experience is great! I truly enjoy using this software.

Pros

It’s a great collaboration tool.

Cons

saving and deleting different versions of a document doesn’t work as well as it could.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
BreAnne M.

Great way to securely share and store documents

2020-05-05

Our business has many people who all work together on the same projects and this has given us a way to conveniently keep every one up to date by providing updates to everyone almost immediately.

Pros

This software makes it very convenient to keep all documents organized by user or client and has many features which can be used to ensure the security of the documents.

Cons

The search feature can be difficult to figure out the verbiage to use, and if you are searching for a document that you have not been given access to it does not inform you of that, instead it just says “not found”

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from NetDocuments


Thank you for your kind words and feedback! We are continually working to improve our product and have shared your feedback with our product teams. Please note that for security reasons expected by many customers, we intentionally do not disclose if a document exists if the searcher doesn't have access rights to view that document. Thank you for being a NetDocuments customer!

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Hannah K.

Well worth it

2020-06-10

Its a great platform that I would recommend to many businesses/friends.

Pros

Lots of search options if you are looking for a document.

Cons

Sometimes it has weird glitches, like email integration. But typically customer service is on ball to get it fixed quickly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Packaging and Containers company, 1001-5000 employees)

good product

2020-08-21

Pros

easy integration with email and safe storage

Cons

searching for documents and emails could be easier

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Audrey O.

Not completely sold on it yet

2019-01-15

So far, my experience has been ok, but I am not sold on this software just yet.

Pros

Indexing documents into categories has helped narrow down searches better.

Cons

It's a bit slow in retrieving documents, and it can be difficult to navigate on occasion.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Cassandra B.

CB Review

2021-04-06

Pros

Easy to open new matters and save documents. Integrates well with other programs.

Cons

Software often freezes or is slow. Sometimes slows productivity.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Cyndy Y.

NetDocuments

2019-10-24

Overall, I like the software alot when it is working and Internet Explorer is working.

Pros

We were able to set the matters up the way our paper files used to be organized, so it makes finding documents easier for us.

Cons

it is Internet Explorer based and is not as compatible with anything else (i.e. FireFox, Google Chrome, etc.), so you lose some of the functions if you do not use Internet Explorer. However, Internet Explorer is no longer supported and is not stable. Also, when you have a problem and call customer service the wait is excessively long.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 501-1000 employees)

Solid Cloud Document Offering

2017-11-09

Pros

We use NetDocuments to share and send documents securely with other companies.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
Santosh B.

Net Documents - Review

2019-09-04

- it was overall an excellent experience working with NetDocuments

Pros

- this software has many features available in which integrating with Salesforce and Drawloop apps are one of the key features - the folder view, file managing is brilliantly handled - the support is very helpful and supportive

Cons

- the pricing can be reduced - can improve more features and backend viewpoints

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Zach B.

Could be great but falls short

2018-06-12

Pros

The e-mail integration is awesome, when it works.

Cons

Every time they update their website, a feature breaks and they have to go back and fix it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Sophie V.

Great product

2019-05-29

Pros

Easy to use, lots of features, great support a phone call away

Cons

Some answers can't be found on the support pages but they're just a phone call away anyway

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more