OnSemble Intranet Portal Features

OnSemble Intranet Portal

Employee intranet & collaborative suite with built-in apps

4.76/5 (68 reviews)

OnSemble Intranet Portal Feature Summary

  • Alerts
  • Announcements
  • Blogs
  • Calendars
  • Chat
  • Content carousel
  • Content editor
  • Custom themes
  • Dashboards & visualizations
  • Discussion boards
  • Discussions & conversations
  • Document management
  • Employee directory
  • Employee recognition
  • Expense reports management
  • File sharing
  • Forms creation
  • Forms management
  • Help desks & request management
  • Instant messenger
  • Learning management
  • Lists
  • Lobby management
  • Photos
  • Polls
  • Products & services directory
  • Reports & analytics
  • Rooms & reservations
  • Search
  • Supply & inventory management
  • Task management
  • Teams & workgroups
  • User management
  • Vendor management

Collaboration Feature Comparison

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Activity Tracking (122 other apps)
Automatic Notifications (155 other apps)
Calendar Management (107 other apps)
Chat (137 other apps)
Collaboration Tools (255 other apps)
Collaborative Workspace (173 other apps)
Commenting (165 other apps)
Customizable Branding (129 other apps)
Document Management (135 other apps)
Document Storage (166 other apps)
Drag & Drop Interface (143 other apps)
File Management (119 other apps)
Permission Management (166 other apps)
Projections (122 other apps)
SSL Security (119 other apps)
Search Functionality (215 other apps)
Third Party Integration (161 other apps)

Competitor Feature Comparison

OnSemble Intranet Portal Feature Reviews

25 reviewers had the following to say about OnSemble Intranet Portal's features:

Anonymous
(Insurance company, 51-200 employees)

Marketing coordinator

2018-10-11

We've had a good experience. It's easy to learn and customer service is top notch.

Pros

The drag and drop functionality is easy to use.

Cons

Some parts can seem a little dated. We've found a few bugs that can be annoying but generally don't have a huge impact on overall use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Passageways


Thank you for taking the time to review OnSemble! I'm glad to hear how it's improving communication across the board and that you are finding the customization helpful. If you ever feel like you are in need of additional training or see any bugs, let us know!

Read more
Ellen Huntingdon

OnSemble Review

2019-09-10

Our News Feed and announcement islands have helped consolidate and streamline communications. The search feature and document listings make it easy for staff to find what they are looking for, and the Help Desks have been extremely beneficial.

Pros

Our organization loves the set up and functionality. The user set-up, workgroup access, and island options have really helped us to increase our communication between locations and to engage our employees.

Cons

It would be great if there were options to organize accordion drop-down menus for files, and if you could choose how uploaded documents would be displayed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Passageways


Thank you for taking the time to review OnSemble! I'm glad to hear that the portal is really helping to build a community at your bank. We definitely appreciate the feedback, and I will pass it along to our Product team.

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Wayne Elwood

Onsemble

2018-10-10

It has really met the needs of our company and helped Improve communication between all our staff and management and simplified so many of our processes.

Pros

There are so many features that add the functionality and ease of use we were looking for as a company

Cons

Some of the permissions and things are kind of redundant but once our knowledge of the system improved it became easier.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Passageways


Thank you for taking the time to review OnSemble! I'm glad to hear how it's improving communication across the board. If you ever feel like you are in need of additional training or for any new team members, let us know!

Read more
Emily Pollard

Easy to customize & even easier to use

2018-10-10

Pros

Super intuitive user interface and customizable. Ability to use SSO to reduce employee logins and the software syncs to our network drives for easy updating of documents.

Cons

There's so much you can do with the platform I worry we aren't fully utilizing it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Passageways


Thank you for taking the time to review OnSemble! I'm glad you are happy with the customization and SSO features. If you are worried about not fully using the software, let us know, and our Customer Success team will be there for you.

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Garrett Laws

Great Product and Support

2018-10-12

OnSemble is replacing our exiting .asp designed intranet with much more functionality and collaborative capability.

Pros

The flexibility in function is terrific, and the support from the staff is incredible!

Cons

Limited presentation customization for many tools make them hard to find nicely within a theme.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Passageways


Thank so much for taking the time to review OnSemble! As for responsiveness, we are actively working on that. If you need anything in the meantime, let us know. I will be sure to pass the kudos along to our Support team.

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Heidi Nelson

Great way to get all employees on the same page

2018-10-10

Our CSM is very collaborative and gives excellent guidance.

Pros

The ability to customize it to our branding, our needs and wants.

Cons

If possible, having some ready-made css or html scripts that could be made available for use would be great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Passageways


Thank you for taking the time to review OnSemble! It's great to hear that the customization is coming across nicely for you. If you ever feel like you are in need of additional training or for any new team members, let us know! I will definitely pass along that compliment to your CSM too.

Read more
Heather Wick

Onsemble: Helping Employees Engage

2019-09-24

Pros

The ability to easily place documents, policies and procedures all in one place, freeing up network space.

Cons

The inability to feed all departmental calendars into one main calendar.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Passageways


Thank you for taking the time to review OnSemble! Sounds like you are really taking advantage of what all the system has to offer, which is great. That's some good feedback about calendars, and I will bring that up to our Product team.

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Cindy Boyles

OnSemble - new product offering and service is great!

2018-10-11

We've used OnSemble for years and are very happy with the ability to relaunch and the support we've received from our CSM and everyone at Passageways.

Pros

Its clean and simple to use, the customer service is truly amazing.

Cons

Like any software, sometimes the back end is complicated but Passageways has made it much easier to design pages and handle permissions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Passageways


Thank you for taking the time to review OnSemble! We definitely appreciate the feedback on the back end, but I'm happy to hear you are finding it a bit easier.

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Floyd Allen

An Onsemble Ambassador

2018-11-07

The overall experience has been amazing as indicated above. But the lion share of my praise goes to the Implementation Manager. Without her I highly doubt that our Portal would have launched or without a doubt significantly delayed. Her knowledge base of the Onsemble platform and her attention to detail is astounding. As much as I get praised for creating an immersive Intranet, I know it's partly due to her support. She's an asset to the Passageways Organization...and to our team. The support team is nothing like I have ever experienced. Their response time and follow through is indeed a standard for the industry of IT support, this deserves 100% not 99% satisfaction.

Pros

The ease of use and the “drag and drop” design feature has also allowed a team of 2 to be nimble, with the results and appearance of a team of 10.

Cons

A missing mobile platform and the non responsiveness to different screens for the desktops version.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Passageways


Thank so much for taking the time to review OnSemble! I'm thrilled to hear that there are no issues. As for responsiveness and mobile, we are actively working on that. If you need anything in the meantime, let us know.

Read more
Robert Herrera

Passageways OnSemble Review

2017-01-21

Ease of Use - Super easy and friendly web interface. Don't need to be an HTML expert to customize the Portal. 3.

Pros

1 stop shop for all of our internal needs

Cons

I'm currently customizing our Portal with icons I get from a 3rd party. How about having an icon library where we could choose which navigation icons to use for our layout.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering OnSemble Intranet Portal

When reserving an item in Reservations, and automatic email alert to a Portal Admin letting them know somebody has reserved an item. We often get our conference rooms reserved and if IT doesn't check, the room doesn't get opened and prepared by the requestor. A nice friendly email reminder letting us know that somebody just reserved our IT conference room for a meeting would be awesome. :)

Source: Capterra
Helpful?   Yes   No

Response from Passageways


Thank you for taking the time to review OnSemble! We really appreciate your positive feedback on this software. As for the icons, please connect with your Customer Success Manager, who might have a better idea on what to do for these.

Read more
Angela Smith

The people at Passageways, from the CSMs to the tech support staff are AWESOME.

2017-05-18

Pros

I love that the possibilities nearly endless. How my portal looks and feels is completely up to me. I love that when I have a question, i can always get a quick answer from Tech support, without them making me feel like an idiot or that I am bothering them.

Cons

For instance, I would like to have permissions for a particular page rather than the entire workgroup.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Passageways


Thank you for taking the time to review OnSemble! I'm thrilled to hear that the Support and CSM teams are really doing it for you. If you ever feel like you are in need of additional training or for any new team members, let us know!

Read more
Joseph Onofrio

Fantastic Product

2018-12-12

The archive of past meeting notes holds people accountable, it maintains key documents, and manages board meetings day of.

Pros

Product has a clean UI, it's intuitive and it works during and after meetings to keep me organized.

Cons

No issues, pricing is super reasonable compared to the competition, product just works.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Passageways


Thank so much for taking the time to review OnSemble! We are thrilled that this is a big time-saver and easy to use for you. Please keep your Customer Success Manager updated if you find any issues.

Read more
Kyle Endres

Great Internal Intranet Platform

2018-10-10

We have been longtime customers and we have always had awesome support and have been able to build a very useable intranet with OnSemble.

Pros

The functionality to the end user is very easy to navigate and easy to follow while similar for those portal administrators.

Cons

Sometimes the permissions and module setup can be a little clunky.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Passageways


Thank you for taking the time to review OnSemble! I'm glad to hear how it's improving communication across the board. It's always wonderful to hear about our great Support team, so thank you for the shout out.

Read more
Leslie Epp

Great system, great support

2018-10-11

I love it!

Pros

The support staff is amazing. They were able to take nearly everything on our wish list and show us how to make it happen.

Cons

There are some limitations with integration and design.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Passageways


Thank you for taking the time to review OnBoard! I'm happy to hear you are having very little issues. However, we do appreciate that feedback, and please be sure to specify that during your next check in with your CSM.

Read more
Kristin Marsh

Passageways

2018-10-11

I think the collaboration we will have with our portal will help our employees come together as a team.

Pros

I like that we can house all of our documents in the portal and they can be edited there and saved.

Cons

I am still learning about the portal so right now the hardest thing for me is building pages.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Passageways


Thank you for taking the time to review OnSemble! I'm glad to hear how it's improving communication across the board. If you ever feel like you are in need of additional training or for any new team members, let us know!

Read more
Erin Mitchell

Intranet Portal Review - OnSemble

2019-05-21

I've learned a lot about development and collaboration and have seen the platform change and improve year after year.

Pros

The end result is a professional, functional and aesthetically stunning intranet that is easy to use.

Cons

Because we house it on our internal server, some changes require a phone call to customer support and scheduling access to our server, however that is not the norm if you're not hosting it yourself.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Passageways


Thank so much for taking the time to review OnSemble! We are thrilled you are enjoying it and that it's helping your team so much.

Read more
Nick Thom

An irreplaceable tool in our organization

2019-03-21

Overall experience has been great. I would say that the customer support is honestly the shining star with this company. The product is good, but the support can't be beat. They are responsive and helpful and that makes all the difference.

Pros

We are a community bank and have built a culture with our employees that values sharing information, collaboration and a fun atmosphere.

Cons

For some users, the design process could probably seem overwhelming at first.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Passageways


Thank so much for taking the time to review OnSemble! I can agree that it is hard at first, but you are right in that we do have an incredible team, and we will be there for you for any training you might need.

Read more
Erlinda Seib

Release easy to install.

2017-05-19

Centralized location for documents.

Pros

Able to get forms / documents / employee data / etc.

Cons

Had to delete Islands no longer supported. Had issue with form links but that was resolved with WebEx.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Passageways


Thank you for taking the time to review OnSemble! I'm glad to hear how it's really become the central hub of communication. We appreciate the feedback on the islands, and I will pass that along to the Product team.

Read more
Kaitlyn Reeves

Great for organizations with limited resources

2018-05-17

Pros

It is easy-to-use for organizations that are strapped for resources (in regards to time constraints and web design talent).

Cons

While OnSemble does offer a lot of features, there are some islands that could be added or improved, and I would like to see even more control over the look and feel without digging into the CSS.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Passageways


Thank you for taking the time to review OnSemble! I'm happy to hear about the ease of use for your credit union. We appreciate the suggestion on the islands, and I will pass that along to our Product team.

Read more
Katlyn Eash

Great product and customer service

2018-10-10

I am completely new to using and designing an intranet portal and so far this product has been easy to learn and use.

Pros

I most like that this software is a powerful tool that has tons of customizable options, but is also very user friendly and easy to use.

Cons

There are some features that simply are not possible. For the most part those are very specific cases.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Passageways


Thank you for taking the time to review OnSemble! I'm glad to hear you are enjoying the various customization options. If you ever feel like you are in need of additional training or have questions on a feature you would like to see, let us know.

Read more
Maria Aaraas

Island Federal Credit Union

2019-03-01

Overall, I feel the experience was good. Our Implementation Manager, Courtney Felt was extremely knowledgeable, friendly and always willing to help.

Pros

I like that you can "check in" documents and "check out" documents.

Cons

I would like to see more options for different types of formats to choose from when making pages. It was hard to learn how to make our own pages when one of the available formats did not meet our needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Passageways


Thank you for taking the time to review OnSemble! I will be sure to pass along the compliment to Courtney. However, if you ever feel like you need additional training, we are here to assist and we also have the Resources Library at your disposal.

Read more
Anonymous
(Financial Services company, 11-50 employees)

Amazing Platform for More Productive Meetings

2018-12-11

Pros

Great and easy to use interface that significantly reduces prep time and allows for more productive board meetings.

Cons

Can't really think of anything. Excited to see what features the platform rolls out next.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Passageways


Thank so much for taking the time to review OnSemble! I'm thrilled to hear that there are no issues. If you need any, please let us know.

Read more
Bethany Ramirez

Onsemble has completely simplified and modernized our intranet!

2018-07-19

Onsemble gave us the tools to create an intranet that is fully functional, modern, and efficient.

Pros

Not only are the pages aesthetically pleasing, but the build-in modules offer a whole other level of functionality to make our jobs easier.

Cons

There are certain modules that could use some improvement for customization. For example, the font and color of the Birthdays and Anniversary islands. I wish we could customize those things easily. But this is a small complaint in the big picture, and our Customer Success Manager does a great job of bringing our ideas to the technical team to see if its something that can be implemented in the future.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Passageways


Thank you for taking the time to review OnSemble! I'm glad to hear that you've enjoyed working in it and how it's empowering to users. We really appreciate the suggestion, and I will pass that along to our Product team.

Read more
Jeanette Phillips

The team at Passageways is the best in the business.

2017-05-19

Pros

Implementation is relatively easy which makes overall adoption effortless.

Cons

Having a mobile version will help with adoption for millennial employees.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from Passageways


Thank you for taking the time to review OnSemble! I'm glad to hear how it's improving communication across the board and an easy solution for you.

Read more
Jason Ford, CCUE, NCCO

Onsemble intranet portal review

2019-03-15

We have been very pleased with our OnSemble Intranet Portal experience. The entire staff is friendly, helpful, and most importantly, knowledgeable. The ongoing support that is provided is top-notch. I would recommend this to anyone looking for a new or improved intranet.

Pros

This allowed us to design a portal that felt like an extension of our brand as opposed to a cookie-cutter solution that looks like every other intranet out there.

Cons

They're really isn't anything that I dislike about the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Passageways


Thank so much for taking the time to review OnSemble! I'm thrilled it's doing so well for you and that you are finding it so easy to use. If you ever need anything, please let us know.

Read more