OnSemble Features

OnSemble

An Intranet That Activates Your Culture

4.58/5 (114 reviews)

Competitor Feature Comparison

API
Access Certification
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Activity/News Feed
Alerts/Notifications
Archiving & Retention
Benchmarking
Blogs
Brainstorming
Built-in Course Authoring
Calendar Management
Calendar Sync
Certification & Licensing
Chat/Messaging
Collaboration Tools
Commenting/Notes
Communication Management
Compliance Management
Compliance Tracking
Contact Management
Content Library
Content Management
Corporate/Business
Course Authoring
Course Management
Course Tracking
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Questions
Customizable Reports
Customizable Templates
Data Import/Export
Data Security
Discussions / Forums
Document Classification
Document Generation
Document Management
Document Storage
Drag & Drop
Electronic Forms
Email Management
Employee Communities
Employee Database
Employee Directory
Employee Photos
Employee Portal
Employee Profiles
Employee Recognition
Engagement Tracking
Event Calendar
Event Management
Feedback Management
File Management
File Sharing
Forms Management
Forum / Discussion Board
Full Text Search
Goal Management
Goal Setting / Tracking
Gradebook
Group Management
Knowledge Base Management
Knowledge Management
Learner Portal
Learning Management
Learning Paths/Tracks
Live Chat
Media Library
Meeting Management
Member Directory
Mobile Access
Negative Feedback Management
Newsletter Management
Password Management
Performance Metrics
Personalization
Policy Management
Privileged Account Management
Progress Reports
Progress Tracking
Project Management
Pulse Surveys
Real Time Analytics
Real Time Data
Real Time Editing
Real Time Notifications
Real-Time Chat
Real-time Updates
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
SCORM Compliance
SSL Security
Screen Sharing
Search/Filter
Self Service Portal
Self-Service Access Request
Single Sign On
Skills Tracking
Social Media Integration
Social Promotion
Survey/Poll Management
Surveys & Feedback
Talent Management
Task Management
Task Progress Tracking
Team Chat
Tests/Assessments
Text Editing
Third Party Integrations
Training Management
Transcripts/Chat History
User Management
User Profiles
User Provisioning
Version Control
Video Support
Wiki
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API
Access Certification
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Activity/News Feed
Alerts/Notifications
Archiving & Retention
Benchmarking
Blogs
Brainstorming
Built-in Course Authoring
Calendar Management
Calendar Sync
Certification & Licensing
Chat/Messaging
Collaboration Tools
Commenting/Notes
Communication Management
Compliance Management
Compliance Tracking
Contact Management
Content Library
Content Management
Corporate/Business
Course Authoring
Course Management
Course Tracking
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Questions
Customizable Reports
Customizable Templates
Data Import/Export
Data Security
Discussions / Forums
Document Classification
Document Generation
Document Management
Document Storage
Drag & Drop
Electronic Forms
Email Management
Employee Communities
Employee Database
Employee Directory
Employee Photos
Employee Portal
Employee Profiles
Employee Recognition
Engagement Tracking
Event Calendar
Event Management
Feedback Management
File Management
File Sharing
Forms Management
Forum / Discussion Board
Full Text Search
Goal Management
Goal Setting / Tracking
Gradebook
Group Management
Knowledge Base Management
Knowledge Management
Learner Portal
Learning Management
Learning Paths/Tracks
Live Chat
Media Library
Meeting Management
Member Directory
Mobile Access
Negative Feedback Management
Newsletter Management
Password Management
Performance Metrics
Personalization
Policy Management
Privileged Account Management
Progress Reports
Progress Tracking
Project Management
Pulse Surveys
Real Time Analytics
Real Time Data
Real Time Editing
Real Time Notifications
Real-Time Chat
Real-time Updates
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
SCORM Compliance
SSL Security
Screen Sharing
Search/Filter
Self Service Portal
Self-Service Access Request
Single Sign On
Skills Tracking
Social Media Integration
Social Promotion
Survey/Poll Management
Surveys & Feedback
Talent Management
Task Management
Task Progress Tracking
Team Chat
Tests/Assessments
Text Editing
Third Party Integrations
Training Management
Transcripts/Chat History
User Management
User Profiles
User Provisioning
Version Control
Video Support
Wiki
Visit WebsiteCompare App
API
Access Certification
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Activity/News Feed
Alerts/Notifications
Archiving & Retention
Benchmarking
Blogs
Brainstorming
Built-in Course Authoring
Calendar Management
Calendar Sync
Certification & Licensing
Chat/Messaging
Collaboration Tools
Commenting/Notes
Communication Management
Compliance Management
Compliance Tracking
Contact Management
Content Library
Content Management
Corporate/Business
Course Authoring
Course Management
Course Tracking
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Questions
Customizable Reports
Customizable Templates
Data Import/Export
Data Security
Discussions / Forums
Document Classification
Document Generation
Document Management
Document Storage
Drag & Drop
Electronic Forms
Email Management
Employee Communities
Employee Database
Employee Directory
Employee Photos
Employee Portal
Employee Profiles
Employee Recognition
Engagement Tracking
Event Calendar
Event Management
Feedback Management
File Management
File Sharing
Forms Management
Forum / Discussion Board
Full Text Search
Goal Management
Goal Setting / Tracking
Gradebook
Group Management
Knowledge Base Management
Knowledge Management
Learner Portal
Learning Management
Learning Paths/Tracks
Live Chat
Media Library
Meeting Management
Member Directory
Mobile Access
Negative Feedback Management
Newsletter Management
Password Management
Performance Metrics
Personalization
Policy Management
Privileged Account Management
Progress Reports
Progress Tracking
Project Management
Pulse Surveys
Real Time Analytics
Real Time Data
Real Time Editing
Real Time Notifications
Real-Time Chat
Real-time Updates
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
SCORM Compliance
SSL Security
Screen Sharing
Search/Filter
Self Service Portal
Self-Service Access Request
Single Sign On
Skills Tracking
Social Media Integration
Social Promotion
Survey/Poll Management
Surveys & Feedback
Talent Management
Task Management
Task Progress Tracking
Team Chat
Tests/Assessments
Text Editing
Third Party Integrations
Training Management
Transcripts/Chat History
User Management
User Profiles
User Provisioning
Version Control
Video Support
Wiki
Visit WebsiteCompare App

OnSemble Feature Reviews

25 reviewers had the following to say about OnSemble's features:

Rebecca S.

OnSemble Customer Service is fantastic

2020-03-30

[SENSITIVE CONTENT HIDDEN] in particular is an all-star who goes above and beyond what it takes to get stuff done.

Pros

I like that you are able to restrict access to different parts of your Portal.

Cons

The back-end can be restrictive when trying to design pages.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Ellen H.

OnSemble Review

2019-09-10

Our News Feed and announcement islands have helped consolidate and streamline communications. The search feature and document listings make it easy for staff to find what they are looking for, and the Help Desks have been extremely beneficial.

Pros

What I love most is that our portal gives a landing page for our staff to come together, share information, resources, and feel connected.

Cons

It would be great if there were options to organize accordion drop-down menus for files, and if you could choose how uploaded documents would be displayed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Passageways


Thank you for taking the time to review OnSemble! I'm glad to hear that the portal is really helping to build a community at your bank. We definitely appreciate the feedback, and I will pass it along to our Product team.

Read more
Bopha M.

Easy to Use

2020-10-27

This software is a very easy to use product with many useful "ready-made" modules, and "drag-and-drop" features that are great for jumpstarting an intranet site.

Pros

The drag and drop features are an incredibly useful feature.

Cons

The mechanism for the alerts features is not as easy to navigate as some of their other features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Erin J.

When you purchase OnSemble- you buy into an amazing Support Team

2020-12-10

We also have built several pages that allow us to have fun activities going throughout the year - helping with Employee Engagement and driving new staff to experience all that OnSemble provides.

Pros

Working through a merger of two credit unions with very different cultures, the OnSemble products helped us create a portal that was not only the hub of where we shared information, but also allowed us to have fun along the way.

Cons

We are currently not using OnSemble for document storage/retention because of the search features - but with recent updates, these are getting better every day.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Floyd A.

An Onsemble Ambassador

2018-11-07

But the lion share of my praise goes to the Implementation Manager.

Pros

The ease of use and the “drag and drop” design feature has also allowed a team of 2 to be nimble, with the results and appearance of a team of 10.

Cons

A missing mobile platform and the non responsiveness to different screens for the desktops version.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Passageways


Thank so much for taking the time to review OnSemble! I'm thrilled to hear that there are no issues. As for responsiveness and mobile, we are actively working on that. If you need anything in the meantime, let us know.

Read more
Anonymous
(Insurance company, 51-200 employees)

Marketing coordinator

2018-10-11

We've had a good experience. It's easy to learn and customer service is top notch.

Pros

The drag and drop functionality is easy to use.

Cons

Some parts can seem a little dated. We've found a few bugs that can be annoying but generally don't have a huge impact on overall use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Passageways


Thank you for taking the time to review OnSemble! I'm glad to hear how it's improving communication across the board and that you are finding the customization helpful. If you ever feel like you are in need of additional training or see any bugs, let us know!

Read more
Wayne E.

Onsemble

2018-10-10

It has really met the needs of our company and helped Improve communication between all our staff and management and simplified so many of our processes.

Pros

There are so many features that add the functionality and ease of use we were looking for as a company

Cons

Some of the permissions and things are kind of redundant but once our knowledge of the system improved it became easier.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Passageways


Thank you for taking the time to review OnSemble! I'm glad to hear how it's improving communication across the board. If you ever feel like you are in need of additional training or for any new team members, let us know!

Read more
Danielle W.

Onsemble Review

2019-12-13

There could be more features available such as templates for any version, IT being able to distribute task to certain employees through help desk, etc.

Pros

The navigation is easy when searching for a document or a department.

Cons

The ease of use, but that could also be because we are on a later version right now.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Passageways


Thank you for taking the time to review OnSemble! I'm so glad that, since upgrading, you are finding the software easier to use and that it's going well for you. We appreciate the feedback on editing, and I will bring that up to our Product team.

Read more
Keith M.

New and improved.

2020-12-10

The Support Team is great, the software is solid and the product is growing (new releases & features), all signs of a stable organization and good experience.

Pros

The content management system (CMS) provides a number of widgets to create and manage an internal website (aka, Intranet).

Cons

Now... some of the widgets are still a bit clunky in working, but overall the functionality is there to do most anything you need to in the interface.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeanette P.

The team at Passageways is the best in the business.

2017-05-19

Pros

Implementation is relatively easy which makes overall adoption effortless.

Cons

Having a mobile version will help with adoption for millennial employees.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from Passageways


Thank you for taking the time to review OnSemble! I'm glad to hear how it's improving communication across the board and an easy solution for you.

Read more
Tanja H.

Can be both functional and beautiful, with assistance.

2019-12-04

[SENSITIVE CONTENT HIDDEN] really saved us through implementation.

Pros

I love the abundance of modules that we can use that streamlines processes. We've implemented help desks throughout many departments in our organization which has helped speed up requests and allow the ability to track tickets. And, when it doubt, it's nice to have the PTE island to be able to customize how we wish.

Cons

Our organization cares a lot about things looking nice - and unfortunately, the drag & drop functionality doesn't inherently look 'pretty' without a bit of work.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Passageways


Thank you for taking the time to review OnSemble! I know there can definitely be a large learning curve with the software, but I'm glad you are reaching out and that you are enjoying your portal. Please continue to submit those feature requests.

Read more
Andrew B.

Almost everything you need in an intranet

2020-02-12

We have most of our company documents centrally located now, and departments are able to manage their own content, rather than channeling all requests through a single point of contact.

Pros

There are several modules that are available for you to make your intranet as simple - or complex - as you need it to be. The portal flexibility is helpful.

Cons

Some of the modules may be too simple, or not fully customizable in the ways you expect - but Passageways Support and Consulting are available to help craft solutions that fit your needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Melinda W.

Loving our OnSemble Intranet - Compass

2020-11-18

We are looking forward to additional updates to take some of the pain points away from our current version.

Pros

*Central repository for documentation, policies, procedures and forms, etc. *Search function that makes finding documents a snap.

Cons

*System Permissions module seems to be a bit out of date and does not appear to have upgrades to its functionality.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Joseph O.

Fantastic Product

2018-12-12

The archive of past meeting notes holds people accountable, it maintains key documents, and manages board meetings day of.

Pros

Product has a clean UI, it's intuitive and it works during and after meetings to keep me organized.

Cons

No issues, pricing is super reasonable compared to the competition, product just works.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Passageways


Thank so much for taking the time to review OnSemble! We are thrilled that this is a big time-saver and easy to use for you. Please keep your Customer Success Manager updated if you find any issues.

Read more
Angela S.

The people at Passageways, from the CSMs to the tech support staff are AWESOME.

2017-05-18

Pros

I love that the possibilities nearly endless. How my portal looks and feels is completely up to me. I love that when I have a question, i can always get a quick answer from Tech support, without them making me feel like an idiot or that I am bothering them.

Cons

For instance, I would like to have permissions for a particular page rather than the entire workgroup.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Passageways


Thank you for taking the time to review OnSemble! I'm thrilled to hear that the Support and CSM teams are really doing it for you. If you ever feel like you are in need of additional training or for any new team members, let us know!

Read more
Emily P.

Easy to customize & even easier to use

2018-10-10

Pros

Super intuitive user interface and customizable. Ability to use SSO to reduce employee logins and the software syncs to our network drives for easy updating of documents.

Cons

There's so much you can do with the platform I worry we aren't fully utilizing it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Passageways


Thank you for taking the time to review OnSemble! I'm glad you are happy with the customization and SSO features. If you are worried about not fully using the software, let us know, and our Customer Success team will be there for you.

Read more
Kristin M.

Passageways

2018-10-11

I think the collaboration we will have with our portal will help our employees come together as a team.

Pros

Since we have upgraded to the latest version, I am excited to make our portal fun and engaging!

Cons

I am still learning about the portal so right now the hardest thing for me is building pages.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Passageways


Thank you for taking the time to review OnSemble! I'm glad to hear how it's improving communication across the board. If you ever feel like you are in need of additional training or for any new team members, let us know!

Read more
Julie S.

Relaunching and using new features!

2019-12-04

With our re-launch, we have been able to re-organize all of our company training resources, guarantee consistency across documents by running them through the portal, and a great way to know everyone across the organization.

Pros

As new versions come out, the ability to design beautiful pages gets easier and easier.

Cons

There are some funny quirks in some of the aps that come with the portal, and sometimes it's hard to know if it's a design flaw or a bug in a new version.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Passageways


Thank you for taking the time to review OnSemble! I'm glad things are getting easier for you and that your employees are enjoying it as well. That's good feedback, and be sure to bring those up to your Customer Success Manager when you spot them.

Read more
Burke T.

Terrific software with an even better support team behind it!

2021-04-23

[SENSITIVE CONTENT HIDDEN] was an absolutely invaluable resource and helped solve virtually every one of our business needs and "wins" we wanted for launch.

Pros

This product is very easy to get set up, using a mixture of basic HTML and drop-n-drag elements to build pages in minutes.

Cons

Our issues mostly have been with some of the specific modules called "islands". Some are more robust than others, and we were not able to replicate everything that we wanted given some restraints of the islands. They also prove to be difficult to work with in a few cases. Calendars, for example, offers some nice features but has some quirks that has prevented us from utilizing it for the whole organization. That being said, these islands get updated and changed over time, so some of our issues could get fixed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Maria A.

Island Federal Credit Union

2019-03-01

Our Implementation Manager, [SENSITIVE CONTENT HIDDEN] was extremely knowledgeable, friendly and always willing to help.

Pros

I like that you can "check in" documents and "check out" documents.

Cons

I would like to see more options for different types of formats to choose from when making pages. It was hard to learn how to make our own pages when one of the available formats did not meet our needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Passageways


Thank you for taking the time to review OnSemble! I will be sure to pass along the compliment to Courtney. However, if you ever feel like you need additional training, we are here to assist and we also have the Resources Library at your disposal.

Read more
Erlinda S.

Release easy to install.

2017-05-19

Centralized location for documents.

Pros

Able to get forms / documents / employee data / etc.

Cons

Had to delete Islands no longer supported. Had issue with form links but that was resolved with WebEx.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Passageways


Thank you for taking the time to review OnSemble! I'm glad to hear how it's really become the central hub of communication. We appreciate the feedback on the islands, and I will pass that along to the Product team.

Read more
Mike A.

Amazing customer service!

2021-01-22

After the latest release a lot of problems I had making content went away.

Pros

OnSemble takes care of us. No matter what their team is always there to help. They will spend countless hours helping us find a solution to any of our problems.

Cons

The permissions administration can be a little un-intuitive.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Kelsey G.

OnSemble is a great intranet for users and administrators

2021-04-13

This has allowed us to save on paper for printing such a large document. Also, when changes are made to procedures we can quickly and easily update and then let our staff know so they can find it.

Pros

Having a lot of control to move things, create things, change colors, etc. means that we can create an intranet to fit the needs of our company.

Cons

The biggest con I have about OnSemble is that you really need to understand HTML codes to be able to do a lot of cool and up-to-date things. There are very basic things that you can do with the system, but if you want it to look really fancy and exciting you are going to need to get your IT team involved.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Audra W.

OnSemble, Our Most Reliable Team Member

2020-12-10

With our portal, we solved a consistency in documents issue we were experiencing.

Pros

The document repository, ease of use, and infinite possibilities for custom pages are amongst my favorite features of OnSemble.

Cons

Most of our initial concerns with our portal were put to rest with the latest version update.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Cindy B.

OnSemble - new product offering and service is great!

2018-10-11

We've used OnSemble for years and are very happy with the ability to relaunch and the support we've received from our CSM and everyone at Passageways.

Pros

Its clean and simple to use, the customer service is truly amazing.

Cons

Like any software, sometimes the back end is complicated but Passageways has made it much easier to design pages and handle permissions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Passageways


Thank you for taking the time to review OnSemble! We definitely appreciate the feedback on the back end, but I'm happy to hear you are finding it a bit easier.

Read more