Optix Pricing, Features, Reviews & Comparison of Alternatives

Optix

Document management and workflow orchestration solution

4.88/5 (8 reviews)

Optix overview

What is Optix?

Optix is a drag and drop document workflow automation platform for governments, businesses, and educational organizations that helps manage document capture, storage and retrieval. Optix is a desktop-based application that works on both Windows and Mac OS.

Administrators can assign access levels to various users and users with permissions can easily create multiple databases with custom index logic without the need to involve developers. Database tables are automatically generated by the system once GUI-based workflow designs are completed using the Application Generator.

Optix supports document capture through scanning and works with a variety of scanners available on the market to enable capture speeds of over 200 pages per minute. Once documents are captured, they become searchable with results presented in a ranked list format based on relevancy. Users have the option to view the documents in plain text or in original data format.

Optix supports bulk data upload and indexing using extracted metadata or customer-supplied constants such as file and folder names. Documents can also be captured via fax transmissions and email. Each workflow can be configured based on the clients' specific requirements and adjusted on the go. The modular structure of Optix's email capture and indexing tools enables organizations to use only the functionality they require, be it the separation of emails into components, the routing of these components to specific queues, or the filing of them into repositories.

Report design, indexing and distribution is also supported through a separate component of the system called Optix COLD. Once indexed, all reports are easily searchable by all users.
www.mindwrap.com

Pricing

Starting from
$5000
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
Optix screenshot: Optix web view screenshotOptix screenshot: Optix screen view screenshotOptix screenshot: Optix comprehensive security screenshotOptix screenshot: Optix advanced scanning screenshotOptix screenshot: Optix workflow building screnshot

Optix reviews

Excellent
7

Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  4.9
  4.9
  5.0
Tiffany Terry

Great product and an absolutely amazing team to work with!

Used daily for 2+ years
Reviewed 2019-04-04
Review Source: Capterra

Through implementation of Optix we now have full visibility into our pipelines along with easy in-depth reporting. The customer service team is also wonderful to work with, consistently going above and beyond with any requests we submit to them.

Pros
The workflows we have implemented using Optix have vastly improved our productivity and processes. Providing both a paperless workflow along with document storage that enables the entire organization to access detailed donor information at the click of a button.

Cons
None so far. The Optix team is highly skilled at helping to figure out custom solutions whenever needed.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kathryn Z

Great Product and Exceptional Service

Used daily for 2+ years
Reviewed 2020-03-25
Review Source: Capterra

Optix is a great system to store and organize agreements, as well as document important aspects of the agreement. The system allows for easy searches and extremely quick document retrievals.

Pros
Optix is an extremely user friendly system that allows you to create forms for tracking specific contract information and provides quick retrieval of needed documents. Customer service is exceptional - they will walk you through any issues encountered with quick resolution.

Cons
I have encountered very few issues for the almost 15 years that I have been using Optix. Any issues encountered have been quickly resolved.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Scott Oebser

Great company - Great Product

Used daily for 2+ years
Reviewed 2020-07-09
Review Source: Capterra

Software and support are both top notch.

Pros
World class and feature rich DMS. Also huge fan of the reliability and stability of the software.

Cons
Honestly I haven't run into a problem that is worth noting. Does what we need brilliantly.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Peter Okhiria

Very reliable product and great customer service

Used daily for 2+ years
Reviewed 2020-07-07
Review Source: Capterra

Pros
Having worked with the product for over 15yrs, I have been quite pleased with it's stability and reliability.

Cons
I will like for a more user friendly admin UI for administrative functions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Konrad Spicer

Optix Partnership

Used daily for 2+ years
Reviewed 2020-05-21
Review Source: Capterra

The Optix solution has been a stable fixture in our AP department for 7 years now. The solution has continued to improve our efficiencies at processing invoices and has allowed us to defer adding headcount as the AP function workload grows with our business. Optix is considered a mission critical business solution for our company AP processing work.

Pros
Optix has a comprehensive set of features that provides for a broad combination of solutions. We purchased it for document imaging and complex OCR tasks for our AP processing, but it includes a full document management system as well as a modular workflow engine. The solution has been a stable fixture in our AP department for 7 years now and simply works as advertised. The Mindwrap Team has been a valued business partner for us. They believe in their product and develop continuous improvements in the software functionality. Technical support is always top notch and has a personal approach.

Cons
We made the Optix decision after a very exhaustive search for an affordable OCR imaging solution. My only complaint would be that at that time it was not easy to find among some of the better known and more expensive options.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Optix pricing

Starting from
$5000
Pricing options
Subscription
View Pricing Plans

Contact Mindwrap for pricing details.

Optix features

API
Access Control
Collaboration Tools
Document Storage
Drag & Drop Interface
Permission Management
Reporting & Statistics
Search Functionality
Workflow Management

Activity Dashboard (190 other apps)
Activity Tracking (141 other apps)
Automatic Notifications (188 other apps)
Chat (162 other apps)
Collaborative Workspace (224 other apps)
Commenting (202 other apps)
Customizable Branding (169 other apps)
Document Management (199 other apps)
File Management (142 other apps)
Projections (149 other apps)
Third Party Integration (225 other apps)

Additional information for Optix

Key features of Optix

  • Access Controls/Permissions
  • Compliance Tracking
  • Document Archiving
  • Document Assembly
  • Document Capture
  • Document Retention
  • Electronic Signature
  • File Recovery
  • File Sharing
  • File Type Conversion
  • Optical Character Recognition
  • Scanning & Imaging
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