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PetExec
5
419
4
210
3
27
2
5
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based pet care business management system.
Table of Contents
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PetExec - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
PetExec overview
Based on 662 verified user reviews
What is PetExec?
By industry, PetExec reviewers are most commonly professionals in veterinary (22%). The most frequent use case for PetExec cited by reviewers is kennel management (67% of reviewers).
What do users say about PetExec pricing?
Some users say PetExec offers many features and updates for a reasonable fee, which they find saves time and money. Reviewers appreciate no extra upgrade costs and competitive payment processing. However, some users report pricing feels high for smaller businesses, and reviewers indicate costly training and onboarding, with no free trial.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Pet Management
Grooming and Boarding
Payment Processing
Pricing
Email Communication
Bugs and Issues
PetExec’s user interface
PetExec review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.3
Ease of use
4.2
Customer support
4.7
Reviews sentiment
What do users say about PetExec?
Reviewers appreciate PetExec for its responsive customer support, frequent updates based on user feedback, and robust features that streamline pet and client management. They find it easy to access from any device, value the scheduling tools, and say it helps organize daily operations and communication with clients efficiently. Some highlight the helpful training resources and ability to customize features for their business needs.
Users report that PetExec can have a steep learning curve, especially for new staff, and navigating the interface sometimes requires extra steps. They mention the pricing is higher than some alternatives and wish for more intuitive workflows and mobile-friendly options.
Select to learn more
Who uses PetExec?
Based on 662 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
PetExec's key features
Most critical features, based on insights from PetExec users:
All PetExec features
Features rating:
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PetExec pricing
Starting from
105
Per month
User opinions about PetExec price and value
Value for money rating:
Of 30 reviews that provide robust commentary on PetExec's price and value, mention it in a positive light.
Some users say PetExec offers a wide range of features and regular updates included in a reasonable subscription fee, which they find saves them time and money. Reviewers appreciate that system upgrades do not come with extra costs and that the integrated payment processing is competitively priced. Some reviewers find the software affordable for the benefits received, especially compared to custom solutions. However, some users report that the price feels high for smaller businesses, and they wish for more customization options without added expense. Reviewers indicate that training and onboarding can be costly, and there is no free trial.
, and
PetExec customer support
What do users say about PetExec customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of PetExec customer support.
Widely noted by reviewers, PetExec's customer support is prompt, accessible, and resolves issues quickly via live chat and phone.
A significant portion of users appreciate the knowledgeable staff who guide them through setup, training, and troubleshooting.
Broad user base finds the support team personable, attentive, and willing to go above and beyond to ensure satisfaction.
Common user feedback highlights multiple support channels, including live chat, phone, and a helpful Facebook group for quick answers.
Support options
Training options
To see what individual users say about PetExec's customer support, check out the review snippets below.
“Being able to go back and look for past purchases by customer and see what mistakes we may have made. ”
Pat G.
owner
“They listen to their customers about what we would like to have available in the software and work hard to provide our requests.”
Sherry A.
Owner
PetExec FAQs
PetExec has the following typical customers:
Small Business, Freelancers, Mid-size Business, Large Enterprises
These products have better value for money
Q. What is PetExec used for?
PetExec is a cloud-based pet care business management solution for busy pet professionals. PetExec is built for pet professionals to manage their busy pet daycare, boarding, grooming, training, other services and retail. In order to streamline pet care business management services, PetExec includes comprehensive scheduling tools, automatic appointment reminders and a multitude of reports. PetExec incorporates many features which are intuitive to staff and are important tools to keep and electronic record of all guests, histories, records, incidents and other important details. PetExec offers a separate and secure login for pet parents as well as the PetExec Mobile App for iPhone and Android devices. Pet parents can schedule real-time appointments, check pet records and make secure credit card payments. PetExec aims to provide a flexible, efficient and secure platform from which to manage pet professionals, the pet guests in their care and their clients.
Q. Does PetExec support mobile devices?
PetExec supports the following devices:
iPhone, Android, iPad
Q. What level of support does PetExec offer?
PetExec offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base
