PinPoint Features

PinPoint

Electronic document management system with automatic filing

4.53/5 (53 reviews)

PinPoint Feature Summary

  • Version controls and roll back options
  • Retrieve information and files with "Relative Queries"
  • Automatic workflow notifications for driving staff tasks
  • Batch processing with ability to split and merge documents
  • Centralize documents by storing in a single place
  • Built-in forms processing features
  • PinPoint can be accessed from all smartphones and browsers
  • Manage tasks timely using built-in Workflow Management tools
  • Content and Metadata search to locate documents and files
  • Creates viewable document images in PDF format
  • Makes documents accessible across platforms and devices
  • Files documents autonatically based on type and metadata
  • Based on MS SQL database
  • Meets DOD, HIPAA, OSHA, SOX, FACTA, FDA and SEC standards
  • Give different users certain access to folders and documents

Competitor Feature Comparison

API
Access Control
Active Directory Integration
Ad hoc Query
Application Integration
Auditing
Automatic Notifications
Barcode Support
Batch Processing
Built-In Database
Calendar Management
Commenting
Data Import
Digital Signature
Document Storage
Document Templates
Drag & Drop Interface
FDA Compliance
Forms Management
Indexing
Metadata Management
Mobile Integration
PDF Conversion
Tagging
Version Control
Workflow Management
Learn moreCompare App
API
Access Control
Active Directory Integration
Ad hoc Query
Application Integration
Auditing
Automatic Notifications
Barcode Support
Batch Processing
Built-In Database
Calendar Management
Commenting
Data Import
Digital Signature
Document Storage
Document Templates
Drag & Drop Interface
FDA Compliance
Forms Management
Indexing
Metadata Management
Mobile Integration
PDF Conversion
Tagging
Version Control
Workflow Management
Visit WebsiteCompare App
API
Access Control
Active Directory Integration
Ad hoc Query
Application Integration
Auditing
Automatic Notifications
Barcode Support
Batch Processing
Built-In Database
Calendar Management
Commenting
Data Import
Digital Signature
Document Storage
Document Templates
Drag & Drop Interface
FDA Compliance
Forms Management
Indexing
Metadata Management
Mobile Integration
PDF Conversion
Tagging
Version Control
Workflow Management
Visit WebsiteCompare App

PinPoint Feature Reviews

25 reviewers had the following to say about PinPoint's features:

Nicole Pitchard

helps with Document revisions

2018-01-19

helps with document management and online backups of important data files. 3rd party integrations are inbuilt and helps with adding more functionality and features.

Pros

Versioning has been the great feature since we can recover to previous revisions easily.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Kristi Goodale

PinPoint Document Management

2019-06-26

Just as I indicated above, affordable, reliable software that manages my documents. I know I don't have to worry about them.

Pros

We also have a reliable, searchable document management system in PinPoint.

Cons

Learning to create the structure for my business, but the PinPoint rep was awesome and helped so much.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Barbara Mitchell

Unhappy customer

2020-11-02

Look elsewhere for a document management software solution, there are many better alternatives out there.

Pros

The LSSP (Pinpoint) product used to be cost effective, simple and usable. Unfortunately that is no longer the case.

Cons

The text search function is virtually unusable. The automatic character recognition and file sorting function does not work, as a large percentage of files are rejected.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Craig McIntyre

Great software

2016-03-10

Great document management--Very easy to use--safe.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from LSSP


Thank you for your reply and review.

Read more
Gerry Poppe

PinPoint excellent price point1

2019-06-25

With one particular file room we have made available to our Account Executives (remote applications) the prior days activity logs allowing them major time savings in locating data and the invariable "lost" document or "checked out" documents issues have vanished.

Pros

This feature rich software, for the price, is an amazing tool to have at your disposal to reduce the paper clutter that traditional filing cabinets require and that off-line storage area that is no longer required (major cost savings)

Cons

I cannot think of any! We have had such great success with the product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
KAMRAN QURESHI

PinPoint Document Management System

2019-07-12

Overall my experience with Pinpoint is a positive one and I would recommend it to anyone with an extensive filing database that requires consistent activity.

Pros

There are helpful dashboards that make navigating Pinpoint on a daily basis stress-free.

Cons

There are several for which our office has no need, but the options can’t be toggled off so they clutter the search fields, the upload window, and the gallery view.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Peter Rausch

eDrawer and PinPoint User

2013-10-11

We recently converted to PinPoint and have virtually eliminated physical paper in our daily law practice workflow. Our small civil litigation team can now work effectively and collaboratively from multiple locations with a superior cloud based document management solution.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Ravi Tank

A True Electronic Document Management System

2019-06-25

PinPoint has helped us go digital and have the Invoicing process happen in the EDMS.

Pros

With features like Drag & Drop documents in PinPoint and sharing an external link with 3rd party without worrying about document security, PinPoint has helped us a lot.

Cons

PinPoint is on the right track and they are pushing out new features and updates every 3 months.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Carey Smith

Pinpoint - Excellent Program

2014-06-19

Pinpoint is an excellent, easy to use, document management system with many features that a lot of other DMS systems do not have.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Dave Bracken

Fast web response, and powerful document management features

2016-03-09

We converted to Pinpoint from another document management system.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from LSSP


Thank you for your feedback.

Read more
Gerry Poppe

Awesome software with an equally awesome support staff!!!

2016-03-10

The meta search functionality when combined with the document OCR is extremely quick and efficient.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from LSSP


thank you for your review.

Read more
Jon Schwartz

Pinpoint

2019-06-25

They are willing to answer questions but I would prefer phone support more than just emails or website support.

Pros

Filing the documents with ease is what I enjoy.

Cons

Finding documents takes multiple steps; merging documents seem to take a long time since latest update

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Musa Zubairu

PINPOINT ENTERPRISE EDMS

2014-06-19

MZ Consulting Limited MZCL) has found the use of PinPoint Enterprise EDMS very functional and useful for our purposes.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Dave Hooper

Migrated from eDrawer to cloud based Pinpoint

2016-03-09

Pros - 1. cloud has always been up when I needed access to my documents 2. integration with drop box is easy 3. always on the latest version - no patches or upgrades needed 4.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from LSSP


Thank you for your comment and feedback.
we will keep those on the list for review at next enhancement set.

Read more
Marilyn Mobert

I use this software to manage large document criminal cases for defense attorneys in California

2016-03-09

The attorneys I work with are largely computer-literate only to the extent of being able to do Google searches, and legal research (Lexis, Westlaw, etc.).

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from LSSP


Thank you for your comment and feedback.

Read more
Jill Altenburger

Rough Start

2019-06-26

There needs to be a manual showing how to use ARIE and load documents. We had not realized the font size affected how well ARIE sorted the documents.

Pros

I like the customization of how to name and index documents. My one-on-one training sessions with our PinPoint representative have been extremely helpful.

Cons

Visually when setting up permissions, it is not very user friendly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Susie Ross

PinPoint Review

2019-06-26

My coworkers don't have to come to me to find various paperwork--it is at their finger tips--of course I still have to remind them occasionally, but that is simple.

Pros

I just pull up pinpoint and search for what I need.

Cons

PinPoint has a few annoying features--like you have to click a certain area of a drop down or it won't open.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Shelly Washington

We love this software for it's ease of use. It's also very easy to retreive documents that have bee

2016-03-09

Consequently our physical storage needs have dropped dramatically.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from LSSP


Thank you for your review and feedback.

Read more
Jennie Scalfano

Customer satisfaction

2019-06-26

Great way to store your data

Pros

Easy to search for files in latest version

Cons

I can not think of anything major, instruction manual could use more detail

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sue Hipelius

Rarely need support, but when needed it's quick.

2016-03-11

It has gotten easier to use since the documents list in alphabetical order.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from LSSP


Thank you for your review.

Read more
Janice Catuccio

Moved to PinPoint from eDrawer

2016-03-10

I would recommend that the document open in the same window, and when you click "save" or complete your workflow, it would take you back to the previous screen you were on (in that same window) and refresh that screen.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from LSSP


Thank you for performing this review.
We will contact you as well as you can export an entire folder or case at one time already.

Read more
Tom Price

Insurance Agency

2019-06-25

Great company to do business with. Have been with them for many versions of the software and the product keeps improving.

Pros

Secure storage.

Cons

Once in a while a document is too large or has security properties that are not compatible, but this is rare.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Gina DeFlavia

easy to use once implemented

2016-03-10

i got the software mid-tax season because i realized i needed to be able to share files easier with my staff.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from LSSP


Thank you for your review.

Read more
Susy Golderer

Pin Point User

2019-06-26

Pros

It works great as a filing cabinet.

Cons

Not easy to use, It does not have an easy flow, from signing in to retrieving the files. a bit cumbersome.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Ted Serbousek

PinPoint

2019-06-27

Took a little time to get comfortable with it as we had in on a server. Once we did it has worked great.

Pros

Software is easy to use and documents are accessible from anywhere since it is cloud based.

Cons

Sometimes it takes a while to load the software up but this seems better as of late.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more