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PinPoint Logo

Electronic document management system with automatic filing

PinPoint Pricing

Pricing overview

Value for money rating

4.5

/5

55

Price starts from

17

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Pricing details

Pricing is based on the number of users needed. Annual support, maintenance, and updates included in cost. Contact for free trial and full pricing information.

What users say

Overall they provide good customer service and the cost for the storage size is great, they regularly make updates and work on ways to improve the product.
The LSSP (Pinpoint) product used to be cost effective, simple and usable.

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Reviewers who mentioned pricing said:

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Ravi T.

Computer Software, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A True Electronic Document Management System

Reviewed 5 years ago

PinPoint has helped us go digital and have the Invoicing process happen in the EDMS.

Pros

PinPoint does not limit or hide behind pay walls. They have a simple and cheap pay model and that is per year according to the number of years. It is easy to learn and understand. It Supports PDF Forms + Digital & Electronic Signatures. With features like Drag & Drop documents in PinPoint and sharing an external link with 3rd party without worrying about document security, PinPoint has helped us a lot. PinPoint recently revamped their whole UI which made it more easy to use and Navigate. PinPoint also comes with a FREE fully fledged CRM.

Cons

Nothing to say here from me. PinPoint is on the right track and they are pushing out new features and updates every 3 months.

GP
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Gerry P.

Broadcast Media, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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PinPoint excellent price point1

Reviewed 5 years ago

We have over 1 million documents presently scanned in our 5 file rooms. With one particular file room we have made available to our Account Executives (remote applications) the prior days activity logs allowing them major time savings in locating data and the invariable "lost" document or "checked out" documents issues have vanished. Having the electronic documents gives them access any time of day or night and they never have to worry about where they can locate what they are need of for a client. The timeliness of retrieval is only upon their shoulders and not dependent upon anyone else.

Pros

Ease of installation, functionality, embedded feature rich tools. Excellent customer service and support! The speed with which the software is able to retrieve queries when using meta data searches. The capability to have the scanned documents OCR'd in the background speeds up processing. The various privacy levels which limit access to highly confidential data. The excellent price point for the software and the annual ongoing maintenance contracts. This feature rich software, for the price, is an amazing tool to have at your disposal to reduce the paper clutter that traditional filing cabinets require and that off-line storage area that is no longer required (major cost savings)

Cons

I cannot think of any! We have had such great success with the product.

BM
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Barbara M.

Retail, 11-50 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Unhappy customer

Reviewed 4 years ago

Finally, the terms and conditions state "LSSP Corporation reserves the right to prorate any refund that is requested for professional services rendered to the client in an effort to resolve any client issue(s).", but if you request a cancellation and prorated refund, they will not give you a refund. Look elsewhere for a document management software solution, there are many better alternatives out there.

Pros

The LSSP (Pinpoint) product used to be cost effective, simple and usable. Unfortunately that is no longer the case.

Cons

The LSSP (Pinpoint) product has become clunkier and more difficult to use with each "upgrade". The large price tag does not correlate with the functionality of the product. The text search function is virtually unusable. The automatic character recognition and file sorting function does not work, as a large percentage of files are rejected. There is no way to integrate the document management software with my accounting program.

JA
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Joan A.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Customer Relations and Communications

Reviewed 5 years ago

Our business is hugely paper intensive. Due to this system we have been able to cost effectively store all of our documents and have them easily retrievable.

Pros

It does everything that I could want and very infrequently do I have an issue. When I do, they are very prompt to respond and correct the situation. Most of the time it has been a connection issue to through the web. At most this happens 1 or 2 times per year.

Cons

Everything works really well. There are a lot of functions that I don't use, but that is due to the nature of our business, not the product.

KG
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Kristi G.

Hospital & Health Care, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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PinPoint Document Management

Reviewed 5 years ago

Just as I indicated above, affordable, reliable software that manages my documents. I know I don't have to worry about them. PinPoint has helped with my peace of mind so much.

Pros

PinPoint is affordable but yet helps me be HIPAA Compliant. I have the ability to monitor usage and run audit reports. We also have a reliable, searchable document management system in PinPoint. It is great!

Cons

Learning to create the structure for my business, but the PinPoint rep was awesome and helped so much.

MP
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Melissa P.

Financial Services, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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PinPoint Review

Reviewed 5 years ago

Overall they provide good customer service and the cost for the storage size is great, they regularly make updates and work on ways to improve the product.

Pros

Great price for storage size, regular updates

Cons

Not the easiest to navigate and find items

GP
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Gerry P.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Awesome software with an equally awesome support staff!!!

Reviewed 9 years ago

We have been using the LSSP product for over 10 years ingesting over a million documents. The meta search functionality when combined with the document OCR is extremely quick and efficient. We give this software an overall 5 Star because it is just that good and the price points are outstanding. We have implemented multiple file rooms to segregate our data and to further secure confidential data.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

thank you for your review.

JE
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Jim E.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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eDrawer user feedback

Reviewed 10 years ago

We have been using eDrawer for 7 years and have found it to be a reliable product. They have LSSP has continued to improve the product and made the update process easier with each iteration. The support has been good in spite of my pilot errors. They've helped me through each issue I've had at a reasonable price for annual support. Jim Erickson, CFO Pediatrics After Hours Dallas

Pros

No pros were added to this review

Cons

No cons were added to this review

JW
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Jeff W.

Logistics and Supply Chain,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Document Management Software

Reviewed 10 years ago
Pros

The vendor is prompt to respond to any issues, and this product allows us to customize the software to our needs.

Cons

The pricing structure could be better, as we lease this software on a yearly basis.

CS
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Carey S.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Pinpoint - Excellent Program

Reviewed 10 years ago

Pinpoint is an excellent, easy to use, document management system with many features that a lot of other DMS systems do not have. The cost is very reasonable for what you are getting for it.

Pros

No pros were added to this review

Cons

No cons were added to this review