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Qualio Pricing, Features, Reviews and Alternatives

Qualio product overview

What is Qualio?

Qualio is the easiest way for businesses in Healthcare & Life Sciences to manage Quality and Compliance.

Key benefits of using Qualio

- Designed for Medical Devices, Biotech, Pharma, Digital health and CxOs (Manufacturing, Testing Laboratories, Research Orgs)

- Maintain 100% compliance and audit readiness at all times.

- Set up automatic email notifications to reviewers and approvers.

- Real-time parallel approval process. All reviewers can view the same document and previous versions can be compared against each other.

- Easily collaborate. You can add comments and mark documents as reviewed to immediately notify the author.

- Send automatic training notifications via email to your team at any time.

- Stay compliant with real-time and detailed insights into documents, people and actions. Monitor content sent for review, approval and training. Track change controls in progress and completed training.

- Everything is fully customizable. Create your own templates for documents, forms and records. You can even specify document numbering and approval processes.

Designed to help you comply with important quality standards Including:
- Quality management systems (ISO 9001)
- Medical Devices (ISO 13485)
- FDA Quality Systems Regulations (QSR)
- e-record keeping (FDA 21 CFR p11, Annex 11)

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
Phone Support
FAQs/Forum
24/7 (Live rep)

Training options

Live Online
Videos
In Person
Documentation
Webinars

Qualio pricing information

Value for money

4.5

/5

56

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Qualio features

Functionality

4.3

/5

56

Total features

70

7 categories

Most valued features by users

Collaboration Tools
Access Controls/Permissions
Document Management
Alerts/Notifications
Third Party Integrations
Document Storage
API
Activity Dashboard

Qualio users reviews

Overall Rating

4.7

/5

56

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.71/10
Rating distribution

5

4

3

2

1

40

13

3

0

0

Pros
Easy to use with a very intuitive user interface, compliance with CFR 21 part 11, outstanding customer support, swift document navigation.

JT

Jonas T.

The audit trails are easily accessible and provide good detail. The Events module allows documenting actions that require staged approvals and tracking progress.

BY

Barbara Y.

The documents are clean and easy to read. Overall, I enjoy logging into Qualio and navigating the system to quickly get what I need.

MM

Mallory M.

Cons
Most software will encounter an error now and then. While it is infrequent with Qualio, the error messages can be vague, prompting support calls that could be avoided with better detail.

RT

Rob T.

I did not find anything that i dislike in Qualio.

SA

Shameera A.

Missing a project specific documents training tracker / training sign-off module.

RV

Richard V.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy to use and implement eQMS

Reviewed 2 years ago

Qualio team was very supportive with the transition to an eQMS system.

Pros

- Qualio team was awesome helping us migrate to their system - streamlined employee quality training, SOPs, and overall QMS efficiency - clear audit trail for signatures and approvals - east to navigate and simple interface

Cons

- none thus far, we continue to find more and more value from this eQMS system

Vendor response

Thanks for the review, Andrew! So happy to hear you've enjoyed your experience so far.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great Software

Reviewed 4 months ago

It is very useful for anyone with or working towards ISO certification. Very audit friendly - would recommend.

Pros

It is extremely straight forward to use. You can train managers quickly on it and use/adoption rate is very high.

Cons

It is a bit pricey. However it is more versatile and easier to use than most major software - worth the extra costs.

Vendor response

Hi Mickey, thank you for your review and we're happy to hear that Qualio has made your audit processes simpler and easier to manage.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Needs basic improvements

Reviewed 4 months ago

Document Management works well

Pros

Training process works well. The system can generate reports for each employee.

Cons

Change control and periodic review reports need improvement. I cannot generate proper reports that provide visibility of these processes. The change control report is less than acceptable. Please fix this. I have explained this in the past.

Vendor response

We appreciate your feedback regarding change control and periodic review reports and have provided this to our product team.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Qualio as a regulated quality management system

Reviewed 3 months ago

Tech support is superior. They listen to suggestions and resolve problems quickly. I fully exercise the flexibility of the software without having to worry about obsolescence. The help videos and FAQ's are excellent

Pros

The software has flexibility in its use of configurable templates that allows custom formatting of procedures and records, although a basic set of templates is provided if customization is not needed. The audit trails are easily accessible and provide good detail. The Events module allows documenting actions that require staged approvals and tracking progress. Event types can be created and customized. The Dashboard is a quick view of all open tasks. Qualio is constantly improving and expanding their SW features.

Cons

Training metrics are not customizable. There is not a suspended status for people on extended leave, such as for pregnancy. the arrangement to provide limited access to some records could be better designed

Vendor response

Thank you for your thorough and excellent review, Barbara! We're happy to hear that our support team and customer resources have been helpful to you. Your feedback on training metrics and access customization has been relayed to our product team.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Excellent people supporting an excellent product

Reviewed 4 months ago

Our Design Control process is much tighter. Document Control requires less time and effort. We have elevated our Risk Management game. Our Quality people are happier using such a well integrated tool.

Pros

Qualio is very well and highly integrated. There is a relatively short learning curve, then quite intuitive. The materials available for on-boarding and learning are very well done and thorough. The built-in chat function for fast support is excellent - so easy to use. The people of Qualio are high caliber and there is clearly a culture of Customer Service. There is a very good balance between structure and customization - Qualio has found the sweet-spot. The SOPs and templates offered as a starting point are well written and concise.

Cons

I am hard-pressed to describe an aspect of the platform or the company that I would like to see changed. We do more than Medical Devices. We are in the process of considering how we might use Qualio outside of Medical and what would have to happen to accomplish such a goal - this is perhaps something Qualio might consider as an evolutionary initiative.

Vendor response

Hi Jared, thank you for your fantastic review and we're so happy to hear that Qualio has made life easier for your Quality team! We'd love to get more of your thoughts on scaling usage of Qualio outside of Medical Device and your CS contact can answer any questions you might have on this.

Qualio FAQs and common questions

Q. What type of pricing plans does Qualio offer?

Qualio has the following pricing plans:
Pricing model: Subscription, Open Source


Q. Who are the typical users of Qualio?

Qualio has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Qualio support?

Qualio supports the following languages:
English


Q. Does Qualio offer an API?

Yes, Qualio has an API available for use.


Q. What other apps does Qualio integrate with?

Qualio integrates with the following applications:
Jira, Okta, Confluence, Azure DevOps Services, Asana, TestRail


Q. What level of support does Qualio offer?

Qualio offers the following support options:
Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum, 24/7 (Live rep)

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