Pros
I like the simplicity of the software, and the ease of configuration for the user. If a new document type is needed, it's literally just a few clicks away. I like the intuitive navigation and the ease of adoption by the end users.
Cons
At this time, the only place I can fault Qualio is in the data reporting capabilities. Running basics like how many open/closed NCRs or how many SOPs approved is fine, but without more capability built out, or an external API (like a BI report or crystal intelligence tool), I can't get to more data within records. I do know they are working on this however, and generally at the start up level, you're not yet in need of super detailed reporting within your QMS yet anyway. The basics they provide will more than get you off the ground!
An intuitive and simple interface is at the core of Qualio's software, so it's fantastic that you've really benefited from this. Thank you for your feedback on our data reporting capabilities too we are looking to rollout improvements to this functionality soon.
Rating breakdown
Likelihood to recommend: 10/10
Pros
- ease of use! It's all right there, easy to find and easy to teach!
- compliance: we pull multiple reports from Qualio for our compliance audits and they are never questioned
- reporting: very thorough, detailed reports for training completion and distribution
- support listens to both feature requests and existing changes that are needed and addresses all promptly
Cons
- one feature that is missing is automatic reminders of incomplete assigned training (supposed to be on the roadmap, though!)
- most software will encounter an error now and then. While it is infrequent with Qualio, the error messages can be vague, prompting support calls that could be avoided with better detail.
Ease of use and compliance are key parts of Qualio's offering, so it's great to hear you're benefiting from these in particular. We're also pleased that you've found our support department so valuable. We will be continuing with this approach to customer service, and will take on board the improvements you have suggested. Thank you so much for your feedback Rob!
Rating breakdown
Likelihood to recommend: 10/10
Very good information
Pros
It gives alot of good information, up to date information
Cons
That no cons i can think of. Information is good.
Rating breakdown
Likelihood to recommend: 10/10
Without Qualio we would not have been able to achieve our critical milestone of ISO 13485 certification before the end of 2015. We are now prepared to take the next steps towards compliance with European regulatory requirements and the CE mark.
Pros
Easy to use with a very intuitive user interface, compliance with CFR 21 part 11, outstanding customer support, swift document navigation
Cons
Author change does not generate notification for new author which makes multiple authoring somewhat cumbersome. Currently lacks CAPA handling.
Thank you for your feedback Jonas we're pleased that Qualio was so key in achieving your ISO 13487 certification in such a short timeframe. Our software has since been updated with CAPA-handling capabilities, and we are always utilizing our customer feedback to enhance Qualio's features.
Rating breakdown
Likelihood to recommend: 9/10
Pros
Great repository of all office documents. Hence I need not depend on any colleagues to get any documentation such as SOPs. User friendly GUI. I have been using this since 1 year and i never had an issue.
Impressed with the approvals with electronic signatures.
Cons
I did not find anything that i dislike in Qualio
Rating breakdown
Likelihood to recommend: 9/10
Qualio's simple pricing starts at $800 per month and scales with your business.
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