Qualio vs MasterControl Quality Excellence Comparison

Ease of use, search feature, and the dashboards for overdue training, deviations.

Quality events feature is a little confusing.

Hi Cynthia, we're happy to hear that so many of Qualio's features are enabling your QMS processes. If you'd like to provide any additional details on improvements to our Events feature, please feel free to reach out to me directly.

The best thing about this software is the ease at which it enables staff members to learn policies and protocols for our organization.

No cons! Quality has been great overall!

Thanks for the review, Erin! So glad to hear Qualio has been useful for your team.

Event and training managing is extremely useful.

Comments that are made to disapproving and retiring a document needs to be shown in the audit trail.

Thank you for your review, Sandra! We've shared your feedback with our product team.

User friendliness. The format and logical relationship between different categories of quality pages.

At first is a little confusing. I suggest making some tutorial videos for simple examples. For example how to create files and drafts and templates.

Thanks for your feedback Matt, we work hard to make sure Qualio is really user-friendly and secure! We like your idea of tutorial videos. For the time being, there are how-to guides available on our website especially designed for new users.

I like Qualio because it is easy to use Technical support is always great.

There may be other software products out there that may be cheaper, but one should assess quality carefully.

Thank you Kamali, we love to hear our Technical support team is meeting all your needs!

The software is very user friendly and simplified compared to other quality systems I used in the past.

During the initial set up phase some of the features weren't streamlined to get the validation completed but with Qualio's great customer service and technical support concerns were resolved fast.

Thank you for the great review and feedback, Pamela. We look forward to continuing to serve you.

This software has a relatively simple learning curve. The programme has a lot of flexibility and lets you format procedures and records anyway you choose. The software contains useful features, easy-to-use interface, and finding documents is not too difficult either. Tech support is also excellent.

It's challenging to create documents with Qualio. The formatting options could be improved. Some areas lack audit trails.

Qualio is very well and highly integrated. There is a relatively short learning curve, then quite intuitive. The materials available for on-boarding and learning are very well done and thorough. The built-in chat function for fast support is excellent - so easy to use. The people of Qualio are high caliber and there is clearly a culture of Customer Service. There is a very good balance between structure and customization - Qualio has found the sweet-spot. The SOPs and templates offered as a starting point are well written and concise.

I am hard-pressed to describe an aspect of the platform or the company that I would like to see changed. We do more than Medical Devices. We are in the process of considering how we might use Qualio outside of Medical and what would have to happen to accomplish such a goal - this is perhaps something Qualio might consider as an evolutionary initiative.

Hi Jared, thank you for your fantastic review and we're so happy to hear that Qualio has made life easier for your Quality team! We'd love to get more of your thoughts on scaling usage of Qualio outside of Medical Device and your CS contact can answer any questions you might have on this.

- Qualio team was awesome helping us migrate to their system - streamlined employee quality training, SOPs, and overall QMS efficiency - clear audit trail for signatures and approvals - east to navigate and simple interface

- none thus far, we continue to find more and more value from this eQMS system

Thanks for the review, Andrew! So happy to hear you've enjoyed your experience so far.

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Thank you so much for your positive feedback Fionnuala! Saving both time and money is a core part of our QMS' offering, so it's great to hear that these capabilities have been so valuable for you. We really appreciate that you've gone out of your way to recommend us to others!

All required aspects of a quality management system are present in Qualio. Everything from the initial software validation, to the implementation and in software features like version control, track changes, electronic signatures, etc.

To date I have no cons to mention. Qualio is an incredible product for the price.

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Thanks so much for your feedback Paul! Since your review, we have changed our name to Qualio and it's so great to look back and see our software's roots in helping small companies grow. This is something we continuously work on so that this growth comes even easier.

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We really appreciate your feedback Christopher, and it's fantastic that you chose Qualio over anyone else and had such a great experience! Compliance is so key in the medtech industry, so we work on an ongoing basis to ensure all our clients can meet the required regulations.

Our company uses Qualio to house our Quality Management System. The homepage is simple with links that are appropriate for diving into the system. The documents are clean and easy to read. Overall, I enjoy logging into Qualio and navigating the system to quickly get what I need!

The login process is split into two pages, enter email first then the password page appears. If the email and password pages could be grouped and the extra page eliminated, that would be ideal! Along with the option to remember the login credentials.

Thank you, Mallory! We're so glad you can get to what you need in Qualio. Excellent feedback too! We'll get that shared with the product team for review.

This software is easy to use, intuitive, and straight forward. the search functions work well. The dash board is comprehensive and is critical is assessing status of activities.

The inability for a manger (such as myself) to have visibility to my direct reports training status as well as the status of other assigned activities for items that I have to manage. Our Quality group has full access but there is no intermediate option to control access to certain areas while allowing operational managers to be able to manage applicable information. So I have to resort to asking QA "where is this SOP in the approval process" , "who's training is outstanding", or " who started the draft version for a SOP?" etc. Since we are so restricted, it hurts work flow. Another layer, just below full access, to allow us to manage our over arching responsibilities, would be helpful.

Hi Donna, thanks so much for your detailed review and insightful feedback regarding access control. This feature is in progress and we've relayed these details to our product team.