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Qualio vs MasterControl Quality Excellence Comparison

Overview

Trying to get FDA approved? ISO Certified? Qualio is a Quality Management System (QMS) that helps Quality Managers at life...

Category Leaders

MasterControl is an electronic quality management software (eQMS) system compliant with FDA regulations and ISO quality standards.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5.0

(26)

5

4

3

2

1

26

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.5

(84)

5

4

3

2

1

47

32

5

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

Easy to use with a very intuitive user interface, compliance with CFR 21 part 11, outstanding customer support, swift document navigation.
The best thing about this software is the ease at which it enables staff members to learn policies and protocols for our organization.
The documents are clean and easy to read. Overall, I enjoy logging into Qualio and navigating the system to quickly get what I need.

Pros

The service offered by MasterControl has been excellent and system setup was easy thanks to a very good support. Customer Service team, as they responds quickly and offer good solutions.
It is a great, user friendly and easy to use software. Having different modules really helps in using a single platform for all the GMP requirements.
This product is good for storage and organization of important files that can be viewed by employees who enter their usernames and passwords.

Cons

Most software will encounter an error now and then. While it is infrequent with Qualio, the error messages can be vague, prompting support calls that could be avoided with better detail.
I did not find anything that i dislike in Qualio.
At first is a little confusing. I suggest making some tutorial videos for simple examples.

Cons

When the system gets upgraded, it always brings out a ton of unexpected issues. We know that we will have to dedicate a couple of days just to watching for problems.
Requires very skilled and trained employees to execute the daily business processes. Lack of design / GUI customization.
Finding information on how to configure the module was a bit difficult.
  • Vendor responds to reviews
  • Last review6 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features60
  • API
  • Access Controls/Permissions
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Automated Scheduling
  • Automatic Backup
  • Bills of Material
  • Business Process Control
  • Change Management
  • Charting
  • Collaboration Tools
  • Commenting/Notes
  • Communications Management
  • Complaint Management
  • Compliance Management
  • Controls Audit
  • Corrective and Preventive Actions (CAPA)
  • Cost Tracking
  • Customer Complaint Tracking
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Defect Tracking
  • Design Management
  • Digital Signature
  • Document Check-in / Check-out
  • Document Coding & Control
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Electronic Signature
  • Electronic Submission
  • Email Alerts
  • Environmental Compliance
  • Equipment Management
  • FDA Compliance
  • Feedback Management
  • For Engineering Documents
  • Forms Management
  • Full Text Search
  • HIPAA Compliant
  • ISO Compliance
  • ISO Standards Management
  • Incident Management
  • Inspection Management
  • Internal Controls Management
  • Issue Management
  • Issue Tracking
  • Maintenance Management
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Nonconformance Tracking
  • Operational Risk Management
  • Order Management
  • Periodic Review
  • Predictive Analytics
  • Prioritization
  • Project Management
  • Quality Assurance
  • Quality Control
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Revision History
  • Risk Assessment
  • Risk Management
  • Risk Reporting
  • Risk Scoring
  • Role-Based Permissions
  • Root Cause Analysis
  • Routing
  • Scheduling
  • Status Tracking
  • Supplier Management
  • Supplier Quality Control
  • Task Management
  • Third Party Integrations
  • To-Do List
  • Traceability
  • Training Management
  • Version Comparison
  • Version Control
  • Version Rollback
  • Workflow Management
  • Total features84
  • API
  • Access Controls/Permissions
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Automated Scheduling
  • Automatic Backup
  • Bills of Material
  • Business Process Control
  • Change Management
  • Charting
  • Collaboration Tools
  • Commenting/Notes
  • Communications Management
  • Complaint Management
  • Compliance Management
  • Controls Audit
  • Corrective and Preventive Actions (CAPA)
  • Cost Tracking
  • Customer Complaint Tracking
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Defect Tracking
  • Design Management
  • Digital Signature
  • Document Check-in / Check-out
  • Document Coding & Control
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Electronic Signature
  • Electronic Submission
  • Email Alerts
  • Environmental Compliance
  • Equipment Management
  • FDA Compliance
  • Feedback Management
  • For Engineering Documents
  • Forms Management
  • Full Text Search
  • HIPAA Compliant
  • ISO Compliance
  • ISO Standards Management
  • Incident Management
  • Inspection Management
  • Internal Controls Management
  • Issue Management
  • Issue Tracking
  • Maintenance Management
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Nonconformance Tracking
  • Operational Risk Management
  • Order Management
  • Periodic Review
  • Predictive Analytics
  • Prioritization
  • Project Management
  • Quality Assurance
  • Quality Control
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Revision History
  • Risk Assessment
  • Risk Management
  • Risk Reporting
  • Risk Scoring
  • Role-Based Permissions
  • Root Cause Analysis
  • Routing
  • Scheduling
  • Status Tracking
  • Supplier Management
  • Supplier Quality Control
  • Task Management
  • Third Party Integrations
  • To-Do List
  • Traceability
  • Training Management
  • Version Comparison
  • Version Control
  • Version Rollback
  • Workflow Management

Integrations

  • Total integrations2
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations5
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Qualio vs. MasterControl Quality Excellence

See how Qualio and MasterControl Quality Excellence stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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