Rocket.Chat vs Google Chat Comparison

It is easy to connect with people across the world.

No Cons found for this software and useful for everyone

Dear Chaitanya, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

Rocket.Chat is great in terms of the fact that it allows you to manage your own chat server without having to go through third party services and paid subscription plans. You just download and install the server and you're good to go as long as you install and configure the chat client (or you could even use it through the web client). It also provides an interesting websocket + RESTful web service interface which you could integrate with any application you build. It is free and open source, so if you play your cards right, you have an effective, modern chat server for free.

It can be a hindrance at times to do more granular configuration on a Rocket.Chat server and it takes a while to figure these things out.

Hi Ramindu! Your helpful comment are much appreciated and your feedback will help us to continually improve our platform. Thank you very much!

Many ways how you can deploy this product. Great comunity around Rocket.chat and 15k Github stars. This chat provides also livechat - ideal for live support on your website.

This product has lots of bugs - 2,2k issues on Github Screen mirroring functionality does not work properly. The Docs are not complete for some features.

Dear Thomas, Your helpful comment are much appreciated and your feedback will help us to continually improve our platform. Thank you very much!

1. Installation is a breeze. I was able to install Rocket Chat, get SSL configured, and had a running server set up in an hour without having to wave through endless linux commands. 2. Inbuilt support, for Video call using Jitsi, and inbuilt notifications. 3. Slack like user interface , which my team can instantly connect to.

1. The Quote a message, can be improved, it is visually not very clear. 2. The Video call doesn't ring inside the application, only gives a button to join which makes people skip it some times. 3. On Windows, if the app is running in background, you need to go to the notification panel to bring it to front, if you start from the Start Menu, it doesn't come to front. Overall, the shortcomings are very less and trivial. The software is very stable and a breeze to use.

Hi Aditya, our team is constantly improving the platform to offer our users an amazing team chat platform for internal and external communication. We would love to understand better the problems you are facing, would you be able to detail them and send us on support@rocket.chat? thanks for your feedback!

It's a great business chat software and makes it very simple to create channels and set chat preferences.

It's not very visually appealing compared to chat software like Slack.

Dear Mark, Your helpful comment are much appreciated and your feedback will help us to continually improve our platform. Thank you very much!

Fast, intuitive and with an interface that makes it much easier for those who use it daily

Can't edit a message sent in a private chat.

Dear Rocketeer, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience! Please, try to edit messages in a private conversations and in case of issues send us an e-mail to support@rocket.chat

Video chat, group channels, group conversations, this chat gives you several options to interact with your contacts in a smooth way.

The fact of being logged out anytime it gets an update is a little bit annoying in my opinion, but after a login everything is back to normality.

Our team is constantly improving the platform to offer our users an amazing team chat platform for internal and external communication. We would love to understand better the problems you are facing, would you be able to detail them and send us on support@rocket.chat? thanks for your feedback!

It's really good to use and good to create a public and private channel to do conversation in group. I also love the future of rocket chat API, so you can do a message programmatically.

sometimes it's really slow to use and it crashed while opening its application. one more thing is when we search into chat, by click on that message we can not directly go to that part of the chat.

Dear Rocketeer, Thanks for the feedback on your experience with our platform. We're happy to see your satisfaction and we're always looking for ways to improve our system. Keep rocketing! Kind regards, Rocket.Chat team

Rocket.Chat has so many features it's crazy. I mean, there's a feature in here to authenticate using Wordpress! So cool! They have both React Native and native apps so getting this customized and deployed is pretty easy. It works pretty well out of the box minus a few bugs. It's got a large community backing most of the repositories which is a huge plus. Overall there's a lot going for it.

Bugs... OMG the bugs are ruthless. Right out of the gate the React Native version didn't have avatar uploading working. We had to pay $1000 to contract out a developer to fix the issue for us. The issue wasn't really a fix more than it was a hack so we weren't able to push it back into the main development branch. There's also a problem with notifications right out of the box. That is really frustrating and we still don't have notifications working on our platforms.

Dear Darin, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience! If you are having issues updating the desktop app, please manually download and install the latest version at https://rocket.chat/install . We have this issue as a known bug on a prior version and the fastest way to get rid of it is to download the desktop app again.

It's open source, easy to deploy and customize. It allows for easy integrations using Webhooks, with Twilio's API, and has a live chat widget for your website.

There are still a couple of quirks in the iOS app, but overall it runs smoothly. Accessing and registering for the Rocket.Chat cloud marketplace is not as intuitive as it could be. The marketplace also requires a paid plan.

Dear Nick, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

Well, amazingly it's free for personal and commercial use. On top of that it works very well, and you can even deploy in a docker, which means you can get it up fast. It has tons of functions that you can integrate to compete with the discord and slack. Tons. Also, you can integrate bots, which seems like the latest thing.

I can't really think of any Cons, except maybe not great for the technologically challenged. This software is robust, so you can get lost in settings pages if you don't know where to go. Still, I think anyone who can follow directions can get this working.

Dear Adam, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

This is a great full featured chat utility that packs a lot into the free software. This is easy to host on your own servers with the available snap installs. Not only offers a great chat enviroment but easily ties into your website for a live chat option.

Other chat utilities are building in threads which is a nice feature to have. Some of the self hosted setup can be challenging but not overly difficult.

Dear Tyler, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

this is the most easiest chatting software i have ever use officially easy to transfer files. overall I am happy with it

Easy to group chat and file transfer. some additional functional like emoji etc

Dear Ankush, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

The team behind Rocket.Chat delivers an ongoing effort to improve the software and add new features. Feature requests and bug reports are handled professionally. You can deploy the server on premises or in the cloud. It also has lots of clients (Android, iOS, Windows, Mac OSX, ... and of course web!) Most of the admin settings can be configured via the web interface. I use Rocket.Chat within a docker container and Traefik for SSL termination and proxy. Works like a charm.

Administration is not that easy and the documentation sometimes lacks in depth descriptions. Some functionality is not yet available in all clients.

Hello Michael, thank you for your feedback. We loved that you have such a good experience with our community version. If you have other suggestions let us know! Sincerely, Rocket.Chat Team

Its a great tool we often use it in our organisation to communicate with our Colleagues about work to pass any information.Its quite secure way of communication. We can go back to the previous chats to get any past information.We can make groups and pass the same information to all the members in the group.

Can add some more features would be better.

Dear Rocketeer, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

It is a Good application for communication and share files. There is a group chat functionality which help us to chat or shared anything with many people at same time.

There should be a option to save some important stuff in group chats so that we don't need to search for something from complete chat. All type of files should be shareable like c#,html.

Dear Shivani, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

It's a familiar layout as it's similar to Slack. You can easily create channels and chat to team members. Uploading custom emoji is always fun, and it works well on Rocket.Chat.

It just doesn't feel as streamlined and fast as Slack, and I'm not a huge fan of the notification sounds included.

It is free to use and has now replace all other way to communicate in my projet. All basic feature are available: channel, groups, one to one chat etc...

Sometime the notification comes with delays, I don't know if this setting is due to Rocket.Chat or my browser/OS.

Dear, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

Its free to use its also great for sharing files you get emails for all rocket messages, makes it easy to catch missed messages its open source Its way better than sending emails to colleagues you can host it in your own server

When its running in the background the desktop app doesn't open when you open using the shortcut icon to open it. there is nothing to hate about this app

Dear Mbongiseni, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

I like it for live chat, making groups or discussions.

Sometimes its hard to use it on the mobile phone and icons are really small.

Rocket Chat is easy to use, our team uses it daily! Intuitive and high-quality chat with all functions needed (e.g. private chats, hidden chats, ability to edit or delete messages). Our team's been using it since 2018 and we're extremely happy to communicate via Rocket Chat! Thanks for doing this, guys!

I'd change nothing, it'sa cool communication tool for businesses

Hi Maria! Thank you very much for your review and feedback! We are really glad to hear that you like Rocket.Chat as much as we do! That being said, we hope that you and your end users are still enjoying Rocket.Chat. If you would like to learn more about us, please feel free to visit our Docs (docs.rocket.chat) or reach out our Sales Team directly at sales@rocket.chat. Cheers!

I liked the support that was given by the Rocket Chat team to answer all of our End Users questions to make the transition of the licenses seamless.

The initial license process was a little confusing and would have been really confusing if the team didn't do a conference call to clarify questions.

Hey Tommy! Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

So far Rocket.Chat is pretty good. It’s actually easy to use, everyone can chat at once, it’ll show what messages that has been unread. And what has been place in the chat that day.

It’s doesn’t really make a loud sound notifying when a direct message is available, other than that it’s fine.

Hello Rickelle, thank you so much for your feedback. We're always working to make Rocket.Chat as user-friendly as possible! :) And yes, you can use R.C. outside of business - just choose one of our plans (Community/SaaS/Self-hosted) and go for it!

rocket chat allows multiple users to join and collaborate in channels that allows for free flow of communication on a regular basis, it is a very interactive tool for project managers to communicate to large number of people and to allow them to share information freely. one can also use rocket chat to send direct messages to users who have access to the rocket chat platformone can download rocket chat on the mobile platform both Android and iOS and on desktop both for Windows, macOS and Linux

sometimes if the app fails you have to use the browser to log in

Dear Joram, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

This is a best software for do private chats. Most secure chat app.

It is best app. I haven't found any problems in this.

Dear Akanksha, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

*Already included in G Suite tier. *If you do not have G Suite account, you can activate 14-days trial G Suite tier. *Easy to use, there are almost no settings. *A few intergrations via Chat bots

*No native desktop application for Linux/iOS. *Just for companies, not for personal use. *Feature like syntax highlight is missing. *No options how customize look feel.