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Savii Care is a complete Home Care Software Platform for private duty home care, their caregivers, and their clients.
The Rosemark System is a cloud-based home care management software that enables businesses in the home care industry to manage...
Starting from
100
Per month
Starting from
10
Per month
Pros
Pros
Cons
Cons
User reviews that mention these apps
Lynne I.
Hospital & Health Care, 11-50 employees
Used daily for 2+ years
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The support factor is amazing - no fear!
Ease of use with lots and lots of support
There are no CONS - great software for the Home Care Industry
Geez Lynne! Thank you for kind, enthusiastic words in describing our software and our people. We are so glad that you are happy and we are looking forward to many more years of mutual growth! Thank you!!
Charlene G.
Health, Wellness and Fitness, 11-50 employees
Used daily for 1-2 years
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Learning about inter viewing, and health care assistants in general.
I was always very comfortable finding my way around. Going into detail was fun, I was never lost.
That I could not use it on my phone as well as my computer.
Charlene, thank you for the review. We are happy to help with the home care scheduling part of your job.
Bradley Y.
Health, Wellness and Fitness, 1-10 employees
Used daily for 2+ years
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Excellent customer service. The team at Rosemark has helped us tremendously!
It meets our needs for scheduling, care notes and synching with our bookkeeping for invoicing.
There are no cons which I see about this software
Peter G.
Hospital & Health Care, 11-50 employees
Used daily for 2+ years
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I researched home care software before selecting Rosemark. It is a great value for the options and features it includes. We have real-time visibility of staff and client schedules and care plans with this Cloud solution. It does a great job integrating the features we use. I highly recommend this software to home care agencies to manage their operations.
Ease of use Very tight coding - seamless integration No bells and whistles - it just works! Very reliable
Very content with the software. No concerns about it.
Thank you for the review and input. We really appreciate your willingness to discuss concerns.
Peter R.
Health, Wellness and Fitness, 201-500 employees
Used daily for 2+ years
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They provide THE GREATEST service and unlimited training!
Ease of use, upgrades, training and versatility.
While they don't have the bells and whistles of Clear Care, they don't misappropriate your data for their own purposes.
Peter, thank you for your honest review. We've been partners for a long time. As you know, we continue to make changes, add new features to Rosemark and keep up on what is going on in the industry. It's an interesting dance we all do to stay moderna and up to date. We thank you for your help in that regard. Your kind words mean a lot to us, again, thank you!
Michelle M.
Hospital & Health Care, 51-200 employees
Used daily for 2+ years
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Exceptional. It tracked everything necessary in our business and was user friendly.
The software is very easy to use and has many features that are useful in the home care industry. Also, the customer service is amazing!
It would be helpful if they had similar features on the web (and for a Mac) that you can do on a desktop.
Michelle, Thank you for your kind review. We are making more and more available on a mac. We appreciate your encouragement! Best, Linda
Shelley B.
Hospital & Health Care, 11-50 employees
Used daily for 1-2 years
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Scheduling has become so much more efficient since we started using the Rosemark System. We can build better schedules and communicate scheduling changes with our care giving team with the use of this software.
The customer support from the Rosemark Team is outstanding. No matter what questions or concerns we have, we consistently receive top rate service! We also really appreciate the integration with QuickBooks for ease of payroll and billing!The Rosemark System has saved us hours in payroll and billing efficiencies!.
I wish more of the reports could be sent via excel to allow for agency customization. Most reports are in Word format.
Shelley, thank you for the review. Almost every piece of data can be exported to Excel for slicing and dicing to your hearts content. We also now have the Report Hub which gives you the ability to get many canned reports like payer sources with graphs. I hope you like, please let us know.
Lori L.
Hospital & Health Care, 51-200 employees
Used daily for 2+ years
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Solves the problem of care givers clocking in or out from a client's house in the driveway or after they leave. Rosemark has a GPS feature. it has solved a lot of problems we have having employees that are out in the field and not in the actual office
Ease of use. We use this daily to schedule caregivers. they keep up to date on the latest technology. they have webinars often to show what's new. overall a great system with great customer service!
Can't think of anything that would be a downfall..
Lori, Thank you for your feedback. I like to think that we share similar values as you all at Christian Home Care in Toledo, Oh. We are proud of our team here at Shoshana Technologies.If you think of any other way we can help please give us a call.
Libby D.
Health, Wellness and Fitness, 51-200 employees
Used daily for 2+ years
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Huge timesaver with scheduling! Corporate loves that we can enter the information in Indiana and they can then access it is New York for invoicing! Ability to track visit logs/EVV for Medicaid Waiver compliance is easy now and puts us in compliance!
Ease of use when scheduling our clients and caregivers. Love the ability to customize the care plans, caregiver info etc. Helpful with adding invoicing options etc. Tracks attendance, and scheduling fluctuations. Hands down best customer service I have ever received! They have walked me through numerous challenges I had in the beginning and still have as we use more and more of the features.
There is a learning curve in how to use. ie splitting shifts to mark tardy. How to properly enter schedules etc to get desired results.
Libby, thank you for the review. I appreciate that you went into detail about how it helps you. And being in compliance is so important. Happy to help!
Kevin D.
Individual & Family Services, 51-200 employees
Used daily for 2+ years
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My overall experience with Rosemark has been very good. I like that we can track Human Resource issues and create custom credential criteria that notifies us of credential expiration. We have increased our productivity with features like this and the shift offer options. I would highly recommend the Rosemark system to other businesses.
The Rosemark system is highly integrated with real time changes. This makes it very easy to provide updated information to a staff in several locations, the moment it changes. This is crucial to the home care business because schedules can change multiple times a day and allowing automatic email notifications to notify people of these changes saves time and expense. I truly believe it would be very difficult to operate our business without the Rosemark system.
As an administrator, I would like to be able to review changes made in the systems by all users. Basically, have access to an audit trail. I believe this is something in development and will be available in the future. Other then this, I don't really have anything I like least about the software.
Kevin, Thank you for the kind review. I'm not sure if, you know who has seen this. I'll let her know how much you appreciate her help. Thanks for you feedback! BTW we are working on the feature that you wish you had in the meantime, if anything is pressing we'll get you the the information you need, just give us a call!
Heidi J.
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We are new to Rosemark and have found the system to be great overall. It is very user friendly and the one on one training with our customer care specialist has been extremely helpful and she has been very patient in answering all of our questions. The system is easy to navigate and the video tutorials that are readily available to walk you thru just about any task make it even easier.
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Thank you for an awesome review Heidi! We are so happy you found the system user friendly and we appreciate that you took advantage of some of our support tools!
Karen C.
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The Rosemark software system is an ideal fit for any in-home care agency business. It's user friendly and built from the agency's perspective. The team is incredibly supportive and our day-to-day contact acts as an extension of our agency and truly cares about our business. We are very satisfied with the platform and feel the team and the software have delivered on their promise. We would highly recommend their services.
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Karen, thank you for the review. We have been with you since the early days of your agency and have watched you grow. We really appreciate the attention that you put on your clients and caregivers to make Cottage caregivers a great place to work and a a wonderful agency to get help for the the elderly in your community.
Larson M.
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The Rosemark software has been a great asset to our home care organization. With the desktop app as well as online access it is fast, reliable and easy-to-use. Data access is easy and users have the option of generating existing reports or exporting raw data for further analysis. The software is comprehensive and is loaded with all sorts of useful tools for both administration and caregivers. Lastly, but certainly not least, Rosemark support and customer service is outstanding. You cannot go wrong with the Rosemark software.
No pros were added to this review
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Larson, thank you for the great review! We appreciate your feedback and hope you and your staff are happy with the new Report Hub!
Sue W.
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When we started marketing Christian Home Care we didn't have many clients or caregivers. We were maintaining schedules in spreadsheets and in Gmail calendar, cross checking between the two. As we started to grow this became very laborious and time consuming. Errors were made. At that time we were utilizing a different telephony system based here in Ohio and we realized we needed a proper scheduling...
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Sue, wow thank you for the great review. We appreciate your partnership over the years. It has helps us to build the things that you are talking about in the review with the confidence that it is going to be mad well, and that it will be a useful addition to Rosemark. Thank you!
Stephen N.
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We have 3 locations that we use Rosemark with. Our staff finds it easy to use and learn, it works with our Quickbooks file so we can invoice easily and we export the payroll directly to Paychex for payroll. Our families love the web portal so they can see the schedule and our caregivers can also access their schedules from their smart phones or desktops. My scheduling staff likes the text message/email...
No pros were added to this review
No cons were added to this review
Thank you for a great review Steven. Your continued support and feedback have been so beneficial in growing the Rosemark System. We are happy that you've been able to take advantage of the Family Portal, and hope your caregivers are having just as much luck with the CMA these days!