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ConnectWise Control vs Event Booking Engines Comparison

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Overview

ConnectWise Control is a help desk solution that allows businesses to detect and resolve customer queries through remote...

Event Booking Engines is a cloud-based Event Management solution designed to help Venues, Caterers, Restaurants and Hospitality...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$24.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

1,204

368

54

8

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.6

(9)

5

4

3

2

1

5

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

In my nearly forty years in IT, remote management software in the form of ConnectWise has been a miracle. Thank you, and keep your own tech support folks happy, they are worth it.
We just switched to another system and we marvel at how easy ANY other RMM out there is compared to ConnectWise. We are all so happy to no longer have to work with this product.
They are continuously looking at ways to improve this product and have been a long time fan of the ability to host yourself OR use a hosted solution.

Pros

Cons

The worst part about this software is how horrible the mobile app is. It literally seems that they've tried to squeeze the desktop experience into a mobile device.
Being considered unsafe and treated as a threat - i know that i could make it an exemption in the AV software but it came up as threat after the fact as if it later was damaged as professional tool.
Difficult to implement, misleading integration and training was vague on project based jobs and change orders despite telling them that was the majority of our business.

Cons

  • Vendor responds to reviews
  • Last review25 days ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features29
  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Application Sharing
  • Auditing
  • Automated Scheduling
  • Automatic Lead Distribution
  • Automatic Notifications
  • Billing & Invoicing
  • Booking Management
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Campaign Scheduling
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contact History
  • Contact Management
  • Contract Drafting
  • Contract Management
  • Credit Card Processing
  • Custom Development
  • Custom Fields
  • Custom Forms
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Categories
  • Customizable Reporting
  • Data Capture and Transfer
  • Data Filtering
  • Data Import/Export
  • Desktop Virtualization
  • Document Automation
  • Document Generation
  • Document Management
  • Document Storage
  • Electronic Payments
  • Email Alerts
  • Email Distribution
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Event Calendar
  • Event Logs
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Event Triggered Actions
  • Facility Scheduling
  • File Transfer
  • Financial Analysis
  • Follow-up Scheduling
  • Help Desk Management
  • Instant Messaging
  • Inventory Management
  • Invoice Management
  • Issue Management
  • Issue Tracking
  • Job Scheduling
  • Lead Capture
  • Lead Management
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Integration
  • Mobile Signature Capture
  • Monitoring
  • Multiple User Accounts
  • Online Booking Integration
  • PCI DSS Compliance
  • Performance Metrics
  • Projections
  • Promotions Management
  • Proposal Generation
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Recurring Tasks
  • Reminders
  • Remote Access
  • Remote Control
  • Remote File Access
  • Remote Monitoring
  • Reporting & Statistics
  • Reservations Management
  • Resource Management
  • Revenue Management
  • Role-Based Permissions
  • Room Booking
  • Rules-Based Workflow
  • SMS Integration
  • SSL Security
  • Sales Reporting
  • Social Media Integration
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Third Party Integration
  • Transaction History
  • Two-Factor Authentication
  • User Defined Attributes
  • User Management
  • Vendor Management
  • Website Integration
  • Website Management
  • Widgets
  • Workflow Management
  • iCalendar Support
  • Total features104
  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Application Sharing
  • Auditing
  • Automated Scheduling
  • Automatic Lead Distribution
  • Automatic Notifications
  • Billing & Invoicing
  • Booking Management
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Campaign Scheduling
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contact History
  • Contact Management
  • Contract Drafting
  • Contract Management
  • Credit Card Processing
  • Custom Development
  • Custom Fields
  • Custom Forms
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Categories
  • Customizable Reporting
  • Data Capture and Transfer
  • Data Filtering
  • Data Import/Export
  • Desktop Virtualization
  • Document Automation
  • Document Generation
  • Document Management
  • Document Storage
  • Electronic Payments
  • Email Alerts
  • Email Distribution
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Event Calendar
  • Event Logs
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Event Triggered Actions
  • Facility Scheduling
  • File Transfer
  • Financial Analysis
  • Follow-up Scheduling
  • Help Desk Management
  • Instant Messaging
  • Inventory Management
  • Invoice Management
  • Issue Management
  • Issue Tracking
  • Job Scheduling
  • Lead Capture
  • Lead Management
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Integration
  • Mobile Signature Capture
  • Monitoring
  • Multiple User Accounts
  • Online Booking Integration
  • PCI DSS Compliance
  • Performance Metrics
  • Projections
  • Promotions Management
  • Proposal Generation
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Recurring Tasks
  • Reminders
  • Remote Access
  • Remote Control
  • Remote File Access
  • Remote Monitoring
  • Reporting & Statistics
  • Reservations Management
  • Resource Management
  • Revenue Management
  • Role-Based Permissions
  • Room Booking
  • Rules-Based Workflow
  • SMS Integration
  • SSL Security
  • Sales Reporting
  • Social Media Integration
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Third Party Integration
  • Transaction History
  • Two-Factor Authentication
  • User Defined Attributes
  • User Management
  • Vendor Management
  • Website Integration
  • Website Management
  • Widgets
  • Workflow Management
  • iCalendar Support

Integrations

  • Total integrations14
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations10
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

ConnectWise Control vs. Event Booking Engines

See how ConnectWise Control and Event Booking Engines stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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