SeamlessGov Pricing, Features, Reviews & Comparison of Alternatives

SeamlessGov

Better Online Services with Online Forms

4.5/5 (10 reviews)

SeamlessGov overview

What is SeamlessGov?

SeamlessDocs is the easiest way to take any PDF or word doc and convert it into a dynamic mobile and tablet friendly web document that can be completed, eSigned, and synced with your cloud. It is a free marketplace of documents and forms that can be seamlessly exchanged, completed and signed online. SeamlessDocs.com offers the ability to discover, find and use essential documents and forms for your business. Filter through hundreds of curated business forms and documents and with a couple of clicks be able to customize, share and sign crucial documents. Based off your usage we will even recommend other documents and forms that you can use to enhance your business. Businesses can also create their own Galleries of documents that can be shared and tracked throughout an organization.
www.seamlessdocs.com

Pricing

Starting from
$2500/year
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, China and 7 other markets, Europe, Germany, India, Japan, Latin America, Middle-East and Africa, United Kingdom

Supported languages

English
SeamlessGov screenshot: SeamlessForms Web FormSeamlessDocs: Turn Paperwork into Digital DocumentsSeamlessGov screenshot: SeamlessDocs eSignaturesSeamlessGov screenshot: Use your SeamlessDocsSeamlessGov screenshot: SeamlessDocs LobbySeamlessGov screenshot: SeamlessDocs Edit Mode

SeamlessGov reviews

Excellent
5

Very good
5

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.6
  4.3
  4.2
  4.4
Pamela Crenshaw

Seamless Docs is the best esign application there is.

Used weekly for 2+ years
Reviewed 2018-01-14
Review Source: Capterra

Pros
Seamless Docs allows you to export the data provided by the signers, into an Excel spreadsheet. I have not found any other esign applications that does this. It is very easy to use. If I do run into a snag, their customer service team is superb and very responsive. Seamless Docs has changed their business model and only work with government agencies now. I am so appreciative that they still allow me to be a customer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Rick Satterfield

An excellent forms management tool that keeps getting better

Used weekly for 1-2 years
Reviewed 2016-07-15
Review Source: Capterra

We're going on our second year with SeamlessDocs, and the system has been very positively received by both citizens and staff. Before SeamlessDocs, any City form that required a signature had to be hand delivered, mailed, or faxed. That is steadily becoming a thing of the past as we load our existing Word and PDF forms into SeamlessDocs and turn them into fillable and signable online forms. It saves time for everyone. As the principal form builder, I love the ability to create web-based forms as well. I can build a web form so fast, the staff can hardly believe it. SeamlessDocs is built on the idea of a paper-free office, although that hasn't been realistic for us'at least not yet. Customer service is top notch with highly knowledgeable and friendly staff. The level of care and attention certainly softens the blow when a particular form scenario can't be accommodated. And fortunately, new features keep appearing. SeamlessDocs is very much a growing and improving platform. Getting what you need is sometimes a matter of just waiting a few months. The developers are eager to meet your needs.

Pros
- Online signatures - Online payments (no set-up fee, just transaction fees which can be passed on to citizens and result in no expense to you) - Mobile friendly - Good value for the money - Ability to load existing Word/PDF forms into the system (don't have to re-create forms you're used to) - Ability to gather signatures electronically from one department to the next (Ex. Citizen > Department A > Department B > Department C) - Customization of forms (easy branding) - Easy-to-use tools to add form elements and signatures to PDF forms including an "auto-detect fields" feature - Fast and easy web form creation - Outstanding customer service - Features improving and being added regularly

Cons
- Some form requirements are just too complex for SeamlessDocs, so we have not been able to convert everything to the platform - Loading forms into SeamlessDocs is NOT the quick load-and-go process that it may appear during an online demonstration; to get everything just right, each form requires about 1-4 hours of configuration time - The back-end database (aka "the pipeline") is not accessible to everyone unless you pay for additional "users," so we rely on staff to print or save the PDF files they receive by email instead of giving them access to the forms through the database - Some processes have been quite slow in the past, but it is getting better; security is improving as well

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mary Weis

Implementing eforms city wide

Reviewed 2015-04-28
Review Source: Capterra

The cons --> Some of the terminology is not what one would expect. Ex. "Pipeline" vs database. --> a few bugs have been found, although it should be noted they were fixed very quickly. --> The "lobby" loads slowly (approximately 30 seconds), which can be frustrating for a user who is used to working fast. --> Conditional statements are very important to us, which can not currently be done with this program. Ex. If I click this, then this set of choices are available. If I click another, a different set of choices are available. I have been advised this is potentially coming later this year, which may determine weather or not we renew our service. --> There have been a few complaints from end users about the printing feature. Work-around for this: I tell them to open the PDF they receive in the email confirmation and print that in stead. The pros --> They are highly responsive to customer complaints, inquiries and questions. Everyone from the CTO to the random person answering the phone is knowledgeable, personable, professional and willing to help. In my opinion, this alone makes up for the majority of the cons listed above. --> Reasonable price. Databases of this complexity can be quite costly because they take A LONG time to build. Considering what we get for the price, it's very reasonable. --> Willingness to implement new ideas and truly listen to their customers. Ex. when we started authorize.net was not an add-on. We asked for it, we got it. It was that simple. Of course that's not to say every request can be honored and some of ours have not. But if it is within their power, I believe they will do it. --> The features contained within this database are pretty cool. I would go over them, but your account rep can do a much better job of explaining their product than I can. Overall, I have been pleased with the product and the company and would highly recommend them to both experienced computer users (like myself) or novices.

Rating breakdown

Ease of use
Customer support

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Mindi Nunes

We love SeamlessDocs!

Used weekly for 2+ years
Reviewed 2019-12-30
Review Source: Capterra

Prior to SeamlessDocs, we struggled to get our forms online. We had very little options for the public to access our services 24/7. We had a lot of internal paperwork also. With SeamlessDocs, we have streamlined many of our processes and have become paperless in many functions. Giving our public options to interact with us through online forms is a great benefit.

Pros
The software is extremely easy to use. I can train staff in under 30 minutes and they require very little support from me afterward. The tech support is amazing. Their account reps are incredibly helpful and respond very quickly to my inquiries. They also connect with me after using the online chat to make sure my needs were met.

Cons
The payment processing was a challenge. Not sure if it was on our end or SeamlessDocs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mike Thornton

Affordable forms management

Used daily for 2+ years
Reviewed 2019-01-25
Review Source: Capterra

This product an affordable forms management system. The workflow is good and the support for electronic signature is a plus.

Pros
The support of electronic signature in the workflow and approval processing of documents.

Cons
Converting PDF form to Seamless form is not perfect.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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SeamlessGov pricing

Starting from
$2500/year
Pricing options
Subscription
View Pricing Plans

Price depends on size of municipality's population, number of users, and number of forms.

SeamlessGov features

API
Customizable Branding
Document Storage

Access Control (224 other apps)
Activity Dashboard (184 other apps)
Activity Tracking (137 other apps)
Automatic Notifications (186 other apps)
Chat (159 other apps)
Collaboration Tools (342 other apps)
Collaborative Workspace (221 other apps)
Commenting (197 other apps)
Document Management (196 other apps)
Drag & Drop Interface (175 other apps)
File Management (139 other apps)
Permission Management (193 other apps)
Projections (144 other apps)
Reporting & Statistics (138 other apps)
Search Functionality (260 other apps)
Third Party Integration (220 other apps)
Workflow Management (145 other apps)

Videos and tutorials

Additional information for SeamlessGov

Key features of SeamlessGov

  • Electronic signatures
  • Online Form Builder
  • Upload PDF or Word Doc and Automatically detect fields
  • Fully Integrated CRM to Easily Manage Data You Collect
  • Convert a PDF into a Fillable PDF
  • Drag and Drop Form Builder
  • Complete, eSign, Share, and Sync all Forms and Docs
  • Custom Email Notifications
  • Template Gallery of thousands of curated forms and documents
  • Form and Document Analytics and Reports
  • Collect Payment via a Form or Document
  • eSignature Workflow: Manage Signatures & Email Notifications
  • Upload Document Tool
  • Easy to use Project Management Software to Assign Data
  • Self Mapping Tool
  • Easily Distribute Form by Email, URL, Facebook or Site Embed
  • Algorithm Detection Word
  • Full Box.com Integration with 5GB of Free Storage
  • Algorithm Detection PDF
View All Features

Benefits

+ The easiest way to take any PDF or word doc and convert it into a dynamic mobile and tablet friendly web document.
+ The online SeamlessDoc can be completed, shared, eSigned, and synced with your cloud.
+ SeamlessDocs.com is the only website dedicated to completely eliminating paperwork from any business.
+ A complete document management tools that gives you 3 quick and easy options to become SEAMLESS
1. Choose from our template of curated legal doc and online web form.
2. Upload your own PDF or Word Doc and make it an online document.
3. Create your own web form using our drag & drop form builder.