SecureDocs Data Room vs FirmRoom Comparison

Ease of functionality is top-notch Price point is unbeatable Much better than data rooms that charge thousands for no better features and less functionality

Setting up a billing for individual data rooms was difficult, but customer service helped.

Thank you for the feedback Craig! Happy to hear the price and ease of functionality worked well for your team. Also appreciate the feedback about setting up billing for individual rooms, we are always looking to improve the product. Thanks again!

When looking for a data room - Firm Room and Deal Room was by far the nicest people to work with and they have a very good product. They took the time to learn how I wanted to use their product - suggested the right one and I have had no​ issues - it does what they say it does - Noting in beta that is being delayed.

no a thing - first rate product - great support

Thank you for the review Stephen! Glad to hear you have had a good experience with our software. Thanks again!

FirmRoom was easy to use to find the files that I needed. I was notified when new files were added or changed, which was very helpful to my business need.

I do not have any complaints about the software.

Thank you for your review Heather! We are happy to hear that FirmRoom was easy to use!

Simplicity (everything needed and nothing else) Speed (upload and download) Value / Pricing (nothing else compares) Ability to easily manage multiple data rooms at once

Really no complaints yet and we have used it across our firm on multiple deals.

Thanks for the great review Daniel We appreciate you taking the time to leave feedback!

Does everything every other data room does. Where FirmRoom really shines is the customer support! A real live human being is happy to talk to you on the phone and help get things set up.

The interface was not very intuitive at first, but it makes sense as you use it.

Thanks for the review Jim! Glad to hear you had a great experience with our customer service team!

Easy to figure out based on the layout. Download options are straightforward as is the ability to see which files have been recently added to the data room. No difference in functionality compared to higher priced VDR sites like Intralinks or Merrill.

I have had no issues with the software while I have been using it to date.

Thank you for the feedback! Glad to hear the platform was easy to use and you haven't had any issues. Thanks for taking time to leave a review!

Firm Room is very to pick up on. It is intuitive to use. If I got a bit stumped, a few clicks would show me the way.

Nothing really. It’s a little annoying to have to “accept” all the legal stuff every time you log in. But no big deal.

Appreciate the feedback Livingston! Happy to hear the platform was easy to pick up on your first time using it and it helped speed up your process. Thanks again!

Its easy to work with, its user friendly and always good tips on how to use the room more usefully.

Sometimes its hard to download in bulk..

Thank you for the review Kendra! We are happy to hear that FirmRoom has been easy to use!

I like the simplicity of the product to use and invite people to the virtual data room. Additionally, the low cost of the FirmRoom product is great for a company like mine that will use it about once per quarter. It is perfect for us as we do not want to pay as much as the other products in the market.

Some participants received the invites within their spam/junk email which was fairly annoying. However, after sending a reminder to participants this wasn't a problem. Only one participant mentioned the site was blocked internally by their IT and they were not able to resolve the issue. That issue was likely remote to the one company participant.

Thanks for the feedback Marshall! Happy to hear the software was easy to use! Also appreciate the feedback regarding invites going to spam/junk email, we are always looking to improve the product. Thanks again!

Very simple UI. Sign up process was not the clearest - I think there were more than 1 email sent separately? Not sure. Had to go through it because it was the only way to access the files, but nevertheless it was added friction.

UI was simple - it did not "delight", but definitely did its job. At one point, we could not download files as their original format and only downloadble as pdfs? We had to contact the administrator and explain to him the issue. We got it resolved, but it caused a bit of friction and wasted time. The point of a data room is to go in, see all files, extract data and download if allowed, and be on my way. No text search function? Not one that I recall anyway

Thank you for the review, Matt! We do have a text search function - please let our customer service know if you have any feature questions in the future. Thanks again!

Right functionality and right ease of use, at the right price.

No complaints, really. Use it and before long, you'll know how to use. Learning curve for this not terribly difficult.

Thank you for the review, Jay! Glad to hear you have had a positive experience with our software. Thanks again!

This software has all of the features that I would expect from a Data Room, plus some. As an admin, it is extremely easy to set up and manage user permissions, whether it is by group or individual. The analytics capabilities are also valuable and easy to use. It is so easy to see who has looked, downloaded, uploaded, etc. documents. Uploading and downloading documents, whether one by one or in batches is so simple. And most of all, this product is very affordable compared to other solutions.

My only complaint is not being able to do a bulk download when the watermark feature is turned on and there are PPT or XLS files in a folder. Instead of a generic error or timeout, it would be great to download all of the available files with a warning or notification about the files that will not be included (because they are PPT/XLS).

Thanks for feedback Austin! Happy to hear setting permissions and using the analytics has been easy and useful for you! Also appreciate the feedback about bulk downloading, we are always looking to improve the product. Thanks again!

The software is the easiest to use of all the data rooms that I have tried. There is the optimal mix of functionality and usability, which makes it easy for both my clients and me to organize our data. The customer support is very responsive and I have always had my issues resolved.

Sometimes the software can be 'clunky', for instance drag and drop with large folder sizes sometimes doesn't work. Also, the platform as a whole is not visually appealing.

Thanks for the review Jan! Happy to hear the platform is easy for both you and your client to use and that our customer support has responsive :) Appreciate the feedback on the UI as well, thanks!

The product is intuitive and easy to use. This product is comparable to other data rooms I've used at a significantly better price and flexibility in pricing plans make it easier to sell to my clients which are usually smaller sized companies. File trees are easy to create and manage. Downloading is easy and my clients can use this without a lot of training like some other products I've used.

I ran into some issues adding and inviting members that I solved by closing out and restarting. I don't know if this was a glitch or my error.

Thanks for the review David! Glad to hear the interface was easy to use! We appreciate the high recommendation.