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ServiceNow Customer Service Management Logo

ServiceNow Customer Service Management

4.3
(145)

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ServiceNow Customer Service Management Features

Features Summary

Functionality

4.3

/5

145

Total features

111

13 categories

ServiceNow Customer Service Management features

AI/Machine Learning
API
Access Controls/Permissions
Activity Dashboard
Agent Interface
Alerts/Escalation
Alerts/Notifications
Application Management

Common features of Order Management software

API
Accounting Integration
Activity Dashboard
Backorder Management
Barcode/Ticket Scanning
Billing & Invoicing
Cataloging/Categorization
Contact Database

Price starts from

ic-pricetag

No pricing info

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.3

/5

145

Price starts from

ic-pricetag

No pricing info

learn more

Total Features

111

Unique features

  • Interactive Content

  • SMS Messaging

  • Sales Trend Analysis

  • Call Monitoring

Functionality

4.6

/5

23.1K

Price starts from

7.50

/user

Per month

visit website

Total Features

71

Features in Common

29

Unique features

  • Meeting Management

  • Screen Recording

  • Real-time Consumer-facing Chat

  • Brainstorming

Functionality

4.4

/5

4.6K

Price starts from

9

/user

Per month

visit website

Total Features

466

Features in Common

69

Unique features

  • Forms Automation

  • Ideation

  • Survey/Poll Management

  • Project Management

Common ServiceNow Customer Service Management comparisons

ServiceNow Customer Service Management logo
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Reviewers who mentioned features said: