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Citrix ShareFile vs Files.com Comparison

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Overview

Category Leaders

ShareFile provides you with the ability to send, receive and share large business files securely. Through the ShareFile portal,...

Unlike "MFT" Competitors, Files.com runs entirely in the cloud, offering 7 storage regions & direct connectivity to Amazon...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

55

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

340

5

4

3

2

1

195

120

18

2

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.5

15

5

4

3

2

1

10

3

1

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

Their customer service is outstanding. If you have a question of any kind, they are always available to answer questions and offer solutions as to how to get the most out of this software.
We love ShareFile and trust it entirely with our client's security. We would highly recommend to another prospective user.
It also integrates well with Microsoft Outlook as a plugin which provides a good user experience. It is really useful because it allows us to share files without having to make a user account.

Pros

Not enoughreviews yet

Cons

Some of our people on the network complain of speed but this is probably more a problem caused by their internet speed and connection.
Sometimes it transferring files is very slow. It is very boring when the transferring process is slow.
Some clients' email systems do not even recognize the emails, so they are unaware that anything has been sent.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review16 days ago
  • Vendor responds to reviews
  • Last review6 days ago

Key features

  • Total features42
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Authentication
  • Automatic Backup
  • Backup and Recovery
  • Cloud Backup
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Conflict Tracking
  • Customer Database
  • Customizable Branding
  • Data Capture and Transfer
  • Data Connectors
  • Data Import/Export
  • Data Migration
  • Data Recovery
  • Data Replication
  • Data Security
  • Data Storage Management
  • Data Synchronization
  • Digital Signature
  • Document Classification
  • Document Generation
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Encryption
  • File Management
  • File Sharing
  • File Transfer
  • HIPAA Compliant
  • Historical Reporting
  • Messaging
  • Microsoft Outlook Integration
  • Mobile Access
  • Monitoring
  • Offline Access
  • Password Management
  • Purchasing & Receiving
  • Real Time Synchronization
  • Remote Synchronization
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Single Sign On
  • Synchronization Scheduling
  • Third Party Integrations
  • Two-Factor Authentication
  • Two-Way Synchronization
  • User Management
  • Version Control
  • Workflow Management
  • Total features51
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Authentication
  • Automatic Backup
  • Backup and Recovery
  • Cloud Backup
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Conflict Tracking
  • Customer Database
  • Customizable Branding
  • Data Capture and Transfer
  • Data Connectors
  • Data Import/Export
  • Data Migration
  • Data Recovery
  • Data Replication
  • Data Security
  • Data Storage Management
  • Data Synchronization
  • Digital Signature
  • Document Classification
  • Document Generation
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Encryption
  • File Management
  • File Sharing
  • File Transfer
  • HIPAA Compliant
  • Historical Reporting
  • Messaging
  • Microsoft Outlook Integration
  • Mobile Access
  • Monitoring
  • Offline Access
  • Password Management
  • Purchasing & Receiving
  • Real Time Synchronization
  • Remote Synchronization
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Single Sign On
  • Synchronization Scheduling
  • Third Party Integrations
  • Two-Factor Authentication
  • Two-Way Synchronization
  • User Management
  • Version Control
  • Workflow Management

Integrations

  • Total integrations38
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite
  • Total integrations18
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Printing, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Files.com logo

Files.com

Very fast file transfer site with very nice functions, as long as it fits your needs

Reviewed 5 years ago

Inexpensive file sharing with customers, for many of our users.

Pros

Extremely fast and reliable (although not as much with Microsoft Edge; but amazing with Google Chrome). Pricing is interesting as it is unlimited users. User management (centralized) and directory management is well done and easy. Option to delete files after a period of time helps managing it. And we really like that customers can drop files anonymously.

Cons

It used to allow a custom domain (using your domain name) for the basic plan but now it's only at the Corporate plan. They changed it for us after many years so it is a big deal in our case. But if you're willing to stick to their "brickftp.com" URL, the Basic pricing can't be beat! Also it does not allow you to send a link to share a directory with a customer like you would with ShareFile or Dropbox Business. You can send files to customers by sending links but unless you create user names and passwords for your users, you cannot share directories (at the time of this review anyway).

Vendor response

Thanks much for sharing your feedback/review, as well as for the kind words. The feedback you describe in regards to link-based directory-sharing is helpful - we're always working to add features that are meaningful to our users. We'd love to hear any other feedback you have about how we can improve the BrickFTP experience for users like you. If you'd like to share more, or have any questions, please feel free to reach out directly to graham@actionverb.com to connect. Thanks again for using BrickFTP!