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Simpplr
4.9
(94)

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The modern employee intranet

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(3)

Simpplr Features

Features Summary

Functionality

4.6

/5

94

Total features

37

5 categories

Simpplr features

API
Access Controls/Permissions
Active Directory Integration
Activity Dashboard
Activity Tracking
Activity/News Feed
Alerts/Notifications
Blogs

Common features of Intranet software

@mentions
API
Access Controls/Permissions
Active Directory Integration
Activity Dashboard
Activity Tracking
Activity/News Feed
Alerts/Notifications

Price starts from

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Pricing options
Free plan
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Free trial

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Contenders comparison

Functionality

4.6

/5

94

Price starts from

ic-pricetag

No pricing info

visit website

Total Features

37

Unique features

  • Employee Profiles

  • Activity Dashboard

  • Survey/Poll Management

  • Employee Photos

Functionality

4.6

/5

22K

Price starts from

0

Per month

visit website

Total Features

78

Features in Common

21

Unique features

  • Live Chat

  • Drag & Drop

  • Budget Management

  • Contact Management

Functionality

4.6

/5

13.2K

Price starts from

6

/user

Per month

learn more

Total Features

155

Features in Common

22

Unique features

  • Archiving & Retention

  • Live Video Interview

  • Data Extraction

  • Contact Management

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Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Solution for Driving Employee Experience

Reviewed 2 months ago

In addition to the team being responsive to requests, I've found that they are also great partners in our calls. Always a great source of information as we worked to get adoption and utilization numbers up over this initial year after implementation.

Pros

I use Simpplr daily to provide important real-time updates to our employees with their top headlines of the day in our intranet. The solution combines both documentation and social media elements so that it is not only intuitive in how to search for important need-to-know information (ex: HR policy documents, departmental guidelines, etc.) but also offers a sense of community as people are empowered to create their own user-generated content (UGC) to share on our more social sites. The team is also really receptive to feedback on suggested enhancements and has implemented some of the suggestions we've submitted like page read times and customized newsletters.

Cons

I believe there is always room for improvement like more scheduling options for posts, admin access to "comment" on behalf of an exec (execs and EAs would probably benefit from this feature), or implementing gamification to the system (ex: badges, points), some of these items are already something the team is working on for a future release! So, nothing much to complain about as the team is always working to address feedback received to make a better product and user experience. If it's not there--it's just a matter of being patient for the next release when it will be implemented!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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It keeps getting better and better...

Reviewed 17 days ago

I enjoy seeing the continuous, incremental improvements to the Simpplr platform and their their willingness to work with their clients to expand on ideas for new features and improvements on existing functionality. Their customer support has gone from good to excellent in the short period of time that I've worked with Simpplr. There is also alot of excitement from Simpplr employees about their product and it shows in our interactions with them.

Pros

- User interface is easy to use and understand. - Content is easy to create, share and publish - Growing knowledgebase of instructional and support articles - Ease of application administration

Cons

- Limited integrations to external data sources for enterprise searching - Lack of recurring events creation - Minimal filtering ability on display tiles

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Simpplr is both a powerful tool for communicators and engaging platform for employees

Reviewed a month ago

Simpplr has been served as our first ever (and only) employee intranet. The team has been easy to work with to deploy upgrades and make recommendations, and the platform rarely fails to meet our needs. Whatever we dream up, the platform usually has an easy solution.

Pros

Simpplr is packed with features that make it easy to manage content and build a site architecture that works best for whatever a communicator's needs are

Cons

The most powerful tools like the premier newsletter and Leadercast video require an upgrade and additional cost. While some integrations with other SSO-apps are strong, event management and integration with google calendar could be better.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Solid Product, Turn-Key Communication Solution

Reviewed a month ago

Our relationship with Simpplr has evolved over the past year from vendor to partner. Simpplr has been very responsive to any issues we've had and has become a thought partner in bettering the product not just for Lozier, but for all customers. They are open and receptive to ideas to improve the platform.

Pros

I like that it's easy to use from an admin perspective requiring very little - if any - support from IT. It is mobile friendly which is critical in a manufacturing environment.

Cons

I wish there was an ability for admins to post FROM mobile, so we could post updates and issue alerts on the go.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simpplr makes employee communication easy!

Reviewed 2 years ago

Our experience with Simpplr is great - from the responsiveness to any technical questions to adopting to the software updates.

Pros

The ease of sharing information is unsurpassed. Simpplr has taken the challenges of employee communication to heart and provides the tools that editors need to share articles and company news. We can focus on our words, tell the stories that need to be told - and not worry about the technical side.

Cons

There are a few features that we'd like to see - and Simpplr takes our suggestions seriously by asking questions about our needs. The support we receive is amazing and appreciated by our internal teams.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great tool for the workforce of today.

Reviewed 2 years ago

Our experience has been very positive from setup deployment. We needed a tool for a distributed workforce that would help bring people and content together. We have been through ~4 quarterly updates which are always great to see with new features and little to no impact on end users.

Pros

Ease of use, analytics, search and speed at which users can be successful with the tool and end user adoption. We came from a legacy tool that was deep in terms of features but somewhat cumbersome to create and curate content. We saw low adoption, content views and distrust in the search results. With Simpplr, our users can be successful with little to no guidance. We have a greater number of content creators than ever creating valuable, meaningful content.

Cons

No real issues with the tool, this was the right tool for us as an organization. Perceptually light weight but incredibly powerful. We have had a couple of key integrations that were not available when we deployed but these have been addressed in quarterly releases since we launched.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A Modern Intranet Easy to Deploy & Use

Reviewed 2 years ago

We had a desire to improve communication throughout the organization. The Simmplr platform has provided us a way to easily and quickly make updates and disseminate them to staff. Plus it's a visually appealing and engaging system that many staff enjoy using.

Pros

We transitioned from an outdated home-grown intranet solution to Simpplr. The two systems are night and day! From a user perspective, Simpplr is modern and easy to navigate. From an admin & content creation perspective, it's intuitive and fast - and you really can't screw things up. Everything is easily adjustable, which makes experimenting with new content and features very easy. We were also able to transition all of our knowledge documents to be hosted on Simpplr, instead of having them on various servers and systems throughout the company. Plus, everything is easily searchable - from PDFs to content pages. It has really enabled a "one-stop shop" for our employees.

Cons

Because it's a 3rd party software, not all of the features are customizable. For example, we couldn't change the name of one of the tabs from "Apps" to "Links" (like our old system had) - so that required a bit of a learning curve at first for our users. We also discovered after launching that in-site search bars are only available to admins or site managers. While users can see the in-site search bar, if they use it, they get no results. It's a minor issue, but still a little odd.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Just What We Needed

Reviewed 2 years ago

Extremely positive. Great implementation team, and a great product that is getting better with every release.

Pros

Simpplr has the perfect mix of features and configurability without being overwhelming. It's easy to train employees to manage and create their own content. Also: it's very flexible from an implementation standpoint, so if at any point you need to pivot on your approach, it's easy to do.

Cons

The Simpplr designed user experience is easy and enjoyable. Every once in a while you have to dip into the Salesforce back-end for user management which is less easy to navigate. It's not often, so not an issue for us, and the security of Salesforce was a big selling point so it really evens out.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Simpplr is Simple

Reviewed 2 years ago

Overall Simpplr has been a great experience from first contact to implementation to launch. I expect that while we continue to build out our intranet that there will be more great things to come.

Pros

Simpplr is just that - SIMPLE to manage and use. The interface is very user-friendly and consistent while still offering a feeling of customization. Anyone can use it, which makes management of the intranet easy as we delegate information to specific departments and let them control their own sites and information without the hassle of a bottleneck. Working with the Simpplr team has also been fantastic. They are responsive, informed, and invested in your success as a customer. They are available anytime I have a question, or need support. My other favorite feature are the analytics that are simple to use and understand. Analytics hold the key to understand our audience and keep improving our intranet site.

Cons

There are a couple small glitches with the system that still haven't been worked out. For example, administrators see duplicate sites. There were some problems with the events calendar, and we're hoping to see some new features in the next couple months.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Community Management Dream

Reviewed 2 years ago

Overall, every person that I've interacted with at Simpplr has been incredibly helpful. The sales team, implementation team, and now our customer success manager all seem like they really want us to have a successful community, and are not just trying to pile additional products to up the cost.

Pros

We recently moved our large intranet over from another vendor to the Simpplr platform. What I find the most refreshing about using this platform is that I could quickly tell they put a lot of research into the features they offer. They listen to their customers and respond accordingly to their needs. The system is a breeze to use. Their auto-governance tool is also incredibly helpful in assuring that our community is not a content graveyard, which had been a problem in the past. I've only had to contact their support team a couple of times so far, but I've been really impressed with the speed of response.

Cons

Can't really complain about anything. It's been a great experience so far.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Partner & Product

Reviewed a year ago

Simpplr's product is very strong, and they are a highly collaborative and responsive business partner.

Pros

Setting up the platform, building out sites and adding content are all fairly easy to do. The UI is attractive and modern. The system integrates easily with many commonly used SSO applications we utilize. We were able to customize Simpplr to add functionality, meet our specific business needs and meet the requests of our users. The Simpplr team that supported our implementation was excellent to work with.

Cons

There is currently not a way to automatically connect users to SharePoint and ServiceNow. Currently, each user must manually connect to these applications. Also, the display of SharePoint files in Search results is acceptable but could be improved.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Beautiful, elegant turnkey modern intranet solution

Reviewed 3 years ago

Simpplr provided excellent guidance and support throughout the onboarding process and post-implementation. The customer success team is always available to help whenever we need it. Besides the high-quality product, Simpplr provides extensive industry research and thought leadership to position customers for success.

Pros

Simpplr's high quality visuals, page layouts and ease of use.

Cons

Reliance on Salesforce 'Files' system does create some limitations for document sharing, but this has not been a major issue.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic UX and implementation experience

Reviewed 2 years ago

We have transformed the way we communicate, share knowledge and creates community with our hybrid workforce. I would highly recommend Simpplr for someone who is focused on search capabilities that integrate with SharePoint and has a very social culture.

Pros

Resources and implementation team keep you on track with ideas, integrations to Office 365 actually work as intended, technical support team always available to troubleshoot. We have seen better than anticipated engagement with employees and couldn't be happier with Simpplr.

Cons

MS teams integration is 1 way and a couple of minor bugs but are being fixed with new releases.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Super easy to manage SalesForce Intranet!

Reviewed 3 years ago

We are able to create a beautiful and easy to manage intranet that our teams can access from anywhere on any device! From an IT perspective we wanted a tool that anyone can create content with, we only need to set-up users on the back end and our teams can all build content and share information in a way that is connected and integrated with our existing environment.

Pros

I love that it’s built on the trusted platform of SalesForce. It makes it easy to administer as I am already familiar with SFDC and the app management is very user friendly. The mobile app is also very easy to set-up and our team can have access to all the content and contacts on the go. We love the Box.com integration too!

Cons

I wish that some of the reporting functionality and analytics can only be accessed by the administrator using SalesForce functionality and isn’t in the UI for the team to run reports in the app itself. The analytics get better with each release but do need improving to get more usable data in app.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Making life Simpplr

Reviewed a year ago
Pros

The biggest draw when looking for a platform/tool was finding something that was both user friendly and customizable to our needs. Simpplr gave us exactly what we were looking for - a tool that allows us to store, build and manage internal content and knowledge, highlight office events and internal happenings, and provides an org chart capability for employees to get a full picture of our company org. Training employees on the tool is extremely low lift - the tool operates like similar social medial platforms we all use, and is extremely intuitive to the user, allowing them to easily maneuver the site to find what they are looking for.

Cons

Generally speaking, the tool checks all of the boxes on our end. I would be happy to see some more integration capabilities (i.e. pushing content to slack comes from "Simpplr" vs our intranet name which can cause some confusion) and the tool does not integrate with our PEO platform (more of a problem on their side, i believe) Justworks.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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People who've really thought about the problem

Reviewed a year ago

Everyone I've met at the company through implementation to ongoing service has been friendly, highly competent, and you can see that the process they're following are well structured and thought out.

Pros

When looking for our new intranet, almost all the vendors told us the same thing: You can ask for whatever you want, and we'll build it for you; everything is customisable, etc. That's been the recipe for every rubbish bit of software in all history. It's also clearly been one of the reasons why people don't use intranets and they fail as ways to communicate with staff. Simpplr were the only people we met who seemed to have really understood this and have built a highly useable tool that looks great as a result. We were very quickly into the high 90% usage statistics, we had a ton of positive feedback from our employees, and we experienced far fewer people not being able to find important information.

Cons

The structure of site and pages could use another layer of hierarchy to organise the content. Being able to categorise and tag things goes some way to provide this but it could be neater.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A cornerstone of our technological ecosystem

Reviewed 2 years ago

Overall, I couldn't Simpplr enough. One of the most important facets of a product for me is responsiveness to customer needs. These guys have always provided fast, thoughtful responses to our inquiries. They even go above and beyond the product itself and serve as a thought partner on knowledge dissemination and internal communication strategies for the org at large.

Pros

Simpplr's native Salesforce application and integration with Box fits perfectly within our technological ecosystem. Simpplr's knowledge management features make it a trivial task to create and disseminate documentation on core processes in a way that's very accessible for end users.

Cons

In the future I would love the ability to do more customization of pages with custom HTML, CSS, and JS. That said, Simpplr has a steady and robust roadmap for new features, so I'm excited to see what's next!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Intuitive and Engaging

Reviewed 2 years ago

To drive engagement, we used Simpplr in place of an event management application. During our event, we discovered Simpplr didn't have all of the capacities of our previous app. The team at Simpplr heard our concerns and within months, launched new features that will allow us to use the app again at our next major event. The enhanced RSVP/Events pages and the new SMS text massaging capability are amazing.

Pros

From day one, our teams loved the homepage news carousel, engaging "twitter-like" feed for everyone to collaborate, and sticky tiles that permanently hold important information, links, social media feeds and video highlights. The individual sites for each group/department allow others to contribute valuable content without hand-holding or extensive training. Our teammates LOVE the mobile app, and the push notifications we send alerting them to important information.

Cons

Nothing. It's great. The consistent improvements address any concerns.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Excellent Employee Engagement Platform

Reviewed 3 years ago

It took us a little longer than planned to onboard due to some technology integration we wanted in place prior to launch, but otherwise the experience has been great.

Pros

We are a remote organization and were looking to increase connection and collaboration among our employees and simultaneously for a way to share important information in an alternative form than email. This platform helped us achieve both. It has a social media feel with all the privacy and protection required of an intranet. It is user-friendly and the customer experience with the support team has been great.

Cons

We have a wishlist of a few content formats we would like to see added, but the team has been very receptive to those wishes and has most on the calendar for future versions. All positive feedback so far.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Excellent platform for use as an intranet and employee comms tool

Reviewed 2 months ago

Really great tool with solid customer service support and ongoing updates to ensure issues are addressed and best practices are applied.

Pros

I really like the search functionality and the news feed that shows latest and most popular content. I also think the event calendar is very useful for encouraging awareness and attendance at events. The clean layout is also visually appealing and makes it easy to use.

Cons

The homepage could have additional functionality to make it more customizable as some people find it too busy/cluttered. Also would love the ability to reward people for comments or have a built-in game or recognition system.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Our Company Hub

Reviewed 3 years ago

Every company needs a place to store knowledge and receive company information. This one is easier to use and looks cleaner. Before Simpplr, we have various locations for information: Salesforce, Box, Sharepoint, etc. Now we have one place to go with one search across various repositories.

Pros

Simpplr’s intranet, branded the Hub, is a great place to find up to date documents and stay informed on company news. It’s easy to use, responsive, and always up-to-date.

Cons

I wish more of the company could align on this single employee portal. It’s great to have one place for our critical information.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Simpplr helps build company culture!

Reviewed 7 months ago

We needed a platform that could be accessible from anywhere and on any device without a firewall and Simpplr was the answer! It's an easy to manage intranet and integrates well with our other tools to create and build content with relevant information.

Pros

Simpplr has a modern and sleek look that reflects our company culture. It encourages and promotes employee engagement by creating 2-way dialogue between employees and leadership. The platform also has robust data analytics that provide insight into usage and effectiveness, it’s not extraneous to pull any reports. Simpplr is also available on mobile app which is such a bonus with our distributed workforce!

Cons

There aren’t any that I have encountered yet. All platform issues have been directly addressed and the company is constantly working on new updates.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use Intranet that creates a beautiful experience for users with access from any device.

Reviewed 3 years ago

We needed a way to currate the most critical information in an easy to navigate way. The powerful search functionality make it's easy to find information and the clean UI makes it visually pleasing and engaging.

Pros

I had been looking for an affordable, easy to manage and use intranet in the Salesforce app store for a long time and then there was Simpplr! It's easy for my IT team, it's easy for our content creators and it creates an engaging beautiful experience for our users. I love how we can share key content with our teams and they can have easy access to key resources, org charts and team contact info in the palm of their hands.

Cons

Our teams were a little overwhelmed with having yet another platform. As Simpplr deepens integrations this will get better. We had to establish guidelines to help our team members know when to use email, when to use Simpplr, when to use Box (although the Box.com integration is very slick!) and when to us other tools (chat, collaborations tools, etc.)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Powerful tool that easy to use.

Reviewed 2 years ago

I am impressed with the support Simpplr provides. If I have a technical question I can expect to hear a response in less than 24 hours. They release new features each quarter and are receptive to feedback.

Pros

Simpplr's ease of use has enabled conversations between leaders and their teams. Content owners across the organization are impressed with the out of box features. Manage versions, creating alerts, and collaborate with other employees has never been easier. Less tech-savvy users can create visually appealing content using the out of box tools. It is an all-in-one solution that allows for collaboration and sharing of business information.

Cons

At this time there is not a native calendar feature available. This feature has been requested by many groups within the organization.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great intranet for connecting everyone at work

Reviewed 3 years ago

We use Simpplr as our intranet to improve team communications, company-wide news, onboarding resources, and other documentation.

Pros

Simpplr interface is very user-friendly. Simpplr allows for easy coordination of content upload/management. We’ve had little need for technical help, but when we have, the team was responsive and quickly solved our challenges.

Cons

You can install Simpplr as an app to the CRM Salesforce instance, if you do that, some of your Sales/Service content surface ups to the Simpplr interface. Will recommend you get an independent org just for Simpplr.