Skedify Pricing, Features, Reviews & Alternatives

Skedify

Schedule and run your client meetings effortlessly.

4.44/5 (18 reviews)

Skedify overview

What is Skedify?

Schedule and run your client meetings effortlessly. Skedify is an omnichannel appointment scheduling software that simplifies how you schedule and run customer meetings. Let your clients choose how, when and where to meet you in just a few clicks. Skedify is built for enterprises operating in financial advising, legal services, private and retail banking, insurance, and high involvement retail (automotive, home improvement, and travel).
skedify.me

Pricing

Starting from
€14/month
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, United Kingdom

Supported languages

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Skedify screenshot: Guide customers through simple scheduling steps to set up a meeting with the right expert, trough their prefered channel, at the most suitable time.SKEDIFYSkedify screenshot: Built-in Video Meeting Platform (White Labeled)Skedify screenshot: Subject Management on a Branch level: 
- Assign experts to the Subject
- Earliest available Slot Shown
- Meeting Lenght
- Auto Accept On/Off
Skedify screenshot: Availability Templates that Lets your agent easily align their availability with their routine.Skedify screenshot: Advanced Omnichannel Scheduling rules. 
Assign channels available per topic, date, time, location and expert.

Skedify user reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.3
  4.2
  4.4
Karel M.

Easy to use

Used daily for 6-12 months
Reviewed 2019-01-02
Review Source: Capterra

Pros
Works on efficiency. You minimize the time on planning an appointment with customers

Cons
The chance on less quality leads is higher. It's best to do a check by contact the customer after planning an appointment.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Cathérine V.

Easy and simple

Used daily for less than 6 months
Reviewed 2018-12-26
Review Source: Capterra

Very positive, it supports us to service our customers in a smooth and professional way... Good job!

Pros
It's easy to use, there are very few errors and if there are, the customer support service is very helpful and acts fast. The slightest problem is dealt with within a few hours and the solution is tested thorougly... Super!

Cons
Nothing really. It would be nice if there was a '2 way link' between my calendar and skedify. If I make changes to the appointment in my calendar, this is not modified in skedify, which can be confusing for customers. But if we make te effort the also change it in skedify, the problem is solved.

Response from Skedify


Hi Catherine, thank you for the review. Concerning your remark on the 2-way communication, we need to develop an Outlook add-in. It is on the roadmap and will be released in the future after thorough testing! Our solution is constantly evolving and new features keep on coming constantly!
- Pieter, Customer Success Manager at Skedify

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Yannice L.

Skedify

Used daily for less than 6 months
Reviewed 2019-04-09
Review Source: Capterra

Pros
It's positive that our clients can make their own oppointment online.

Cons
It's not so simple to work with, to change appointments, ....

Response from Skedify


Hi Yannice,

Thank you for your review. We take your remarks by heart and want you to have a complete and easy experience . We will reach out to you to give you some extra information and training materials. We strive to be a 5* company all the way.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Anonymous

Review Skedify

Used daily for less than 6 months
Reviewed 2019-04-09
Review Source: Capterra

It's a short experience but so far so good. Our company is looking to upgrade and adapt the tool to our needs. I look forward to the evolution.

Pros
Easy to use. The tool speaks for itself. It's easy to book a appointment. It helps the communication with our client. They get a textmessage so they wont forget the oppointment. Because of the message less people are too late.

Cons
It's not integrated in Outlook. Now i need to use 2 planning tools

Response from Skedify


Hi reviewer,

Thank you for your review of Skedify. We are happy to read that you are satisfied with the product.

Outlook integration however is possible with Skedify. It is an easy plug and play procedure. We would be happy to help you, Please provide your contact details to support@skedify.co so we can solve your constraint.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Martin v.

comfort

Used daily for 6-12 months
Reviewed 2019-01-02
Review Source: Capterra

Good support and easy to use.

Pros
easy to use and very good and friendly support.

Cons
I would prefer more inter active options to use for evening hours

Response from Skedify


Hi Martin, thank you for your review. A new feature for even more interactive options is in development now and will be released very soon! I will keep you updated on this but I am convinced you will like it!
- Pieter, Customer Success Manager at Skedify

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Skedify pricing

Starting from
€14/month
Pricing options
Subscription
View Pricing Plans

The price ranges from €14 per user/per month to €60 per user/per month, depending on the functionalities and meeting modalities required (video, on location, in-branch, phone).

Skedify features

API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Communication Management
Customizable Branding
Drag & Drop
Mobile Access
Workflow Management

Collaboration Tools (644 other apps)
Commenting/Notes (276 other apps)
Content Management (329 other apps)
Data Import/Export (271 other apps)
Document Management (471 other apps)
Document Storage (353 other apps)
File Sharing (374 other apps)
Search/Filter (483 other apps)
Task Management (303 other apps)
Third Party Integrations (359 other apps)
Version Control (293 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Skedify

Key features of Skedify

  • Availability templates
  • Add to customers calendar
  • Advanced subject mgt.
  • Agent expertise management
  • Analytics portal & dashboards
  • Appointment templates
  • Availability management
  • Branch specific rules
  • CRM linking
  • Central planner
  • Confirmation rules
  • Contact center module
  • Custom branding
  • Custom instructions
  • Custom mail templates
  • Custom scheduling flows
  • Extensive scheduling rules
  • HD-video meetings
  • In-branch meetings
  • Invite additional customers
  • Mail/SMS notifications
  • Meeting links
  • Meta and tracking data
  • Mobile responsiveness
  • Multilingual portal
  • Multiple locations
  • NPS and customer feedback
  • Omnichannel Scheduling
  • On-Location meetings
  • Phone meetings
  • Pooled availability
  • Priority rules
  • Real-time calendar sync
  • Role and access management
  • Rooms and resources
  • Self-service rescheduling
  • Several timeslot options
  • Single sign-on
  • Smart reassign & reschedule
  • Subject specific Q&A
  • Tentative appointments
  • Time zone automation
View All Features

Benefits

Automated appointment scheduling:
Allow customers to set up meetings with the right expert, through the preferred channel, at a suitable time.

Built-in video meeting platform:
Keep things virtual. Our powerful scheduling solution is coupled with a reliable, high-definition video chat solution.

Omnichannel appointments:
Schedule virtual HD-video meetings, allow clients to schedule meetings to take place at their homes or increase in-branch appointments.

Advanced scheduling and availability rules:
Manage Skedify user roles and access rights, activate or disable individual accounts and set up company-wide rules.

Performance analytics:
Assess your team's efficiency by different topics, availability hours and customer satisfaction levels.

Marketing automation:
Convert more leads by integrating Skedify with your current marketing funnel.