Skedify Features

Skedify

Schedule and run your client meetings effortlessly.

4.44/5 (18 reviews)

Skedify Feature Summary

  • Availability templates
  • Add to customers calendar
  • Advanced subject mgt.
  • Agent expertise management
  • Analytics portal & dashboards
  • Appointment templates
  • Availability management
  • Branch specific rules
  • CRM linking
  • Central planner
  • Confirmation rules
  • Contact center module
  • Custom branding
  • Custom instructions
  • Custom mail templates
  • Custom scheduling flows
  • Extensive scheduling rules
  • HD-video meetings
  • In-branch meetings
  • Invite additional customers
  • Mail/SMS notifications
  • Meeting links
  • Meta and tracking data
  • Mobile responsiveness
  • Multilingual portal
  • Multiple locations
  • NPS and customer feedback
  • Omnichannel Scheduling
  • On-Location meetings
  • Phone meetings
  • Pooled availability
  • Priority rules
  • Real-time calendar sync
  • Role and access management
  • Rooms and resources
  • Self-service rescheduling
  • Several timeslot options
  • Single sign-on
  • Smart reassign & reschedule
  • Subject specific Q&A
  • Tentative appointments
  • Time zone automation

Competitor Feature Comparison

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Applications Management
Appointment Management
Appointment Scheduling
Automated Scheduling
Availability Indicator
Availability Management
Billing & Invoicing
Booking Management
Business Process Automation
CRM
Calendar Management
Calendar Sync
Callback Scheduling
Campaign Management
Chat/Messaging
Client Database
Client Portal
Communication Management
Conditional Logic
Configurable Workflow
Confirmation/Reminders
Contact Database
Customer Database
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Questions
Data Capture and Transfer
Data Visualization
Drag & Drop
Email Alerts
Email Invitations & Reminders
Email Management
Email Templates
Employee Profiles
Employee Scheduling
Feedback Management
HTML5 Technology
Lead Generation
Match & Merge
Meeting Management
Microsoft Outlook Integration
Mobile Access
Mobile Alerts
Multi-Language
Multi-Location
Online Booking
Payment Processing
Presentation Streaming
Real Time Notifications
Real-time Scheduling
Real-time Updates
Reminders
Reporting/Analytics
Request Assignment
Role-Based Permissions
Room Booking
SMS Messaging
SSL Security
Scheduling
Secure Data Storage
Single Sign On
Social Media Integration
Status Tracking
Task Scheduling
Team Calendars
Travel Management
User Management
Video Conferencing
Visual Analytics
Website Analytics
Website Integration
Workflow Management
iCalendar Support
Learn moreCompare App
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Applications Management
Appointment Management
Appointment Scheduling
Automated Scheduling
Availability Indicator
Availability Management
Billing & Invoicing
Booking Management
Business Process Automation
CRM
Calendar Management
Calendar Sync
Callback Scheduling
Campaign Management
Chat/Messaging
Client Database
Client Portal
Communication Management
Conditional Logic
Configurable Workflow
Confirmation/Reminders
Contact Database
Customer Database
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Questions
Data Capture and Transfer
Data Visualization
Drag & Drop
Email Alerts
Email Invitations & Reminders
Email Management
Email Templates
Employee Profiles
Employee Scheduling
Feedback Management
HTML5 Technology
Lead Generation
Match & Merge
Meeting Management
Microsoft Outlook Integration
Mobile Access
Mobile Alerts
Multi-Language
Multi-Location
Online Booking
Payment Processing
Presentation Streaming
Real Time Notifications
Real-time Scheduling
Real-time Updates
Reminders
Reporting/Analytics
Request Assignment
Role-Based Permissions
Room Booking
SMS Messaging
SSL Security
Scheduling
Secure Data Storage
Single Sign On
Social Media Integration
Status Tracking
Task Scheduling
Team Calendars
Travel Management
User Management
Video Conferencing
Visual Analytics
Website Analytics
Website Integration
Workflow Management
iCalendar Support
Visit WebsiteCompare App
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Applications Management
Appointment Management
Appointment Scheduling
Automated Scheduling
Availability Indicator
Availability Management
Billing & Invoicing
Booking Management
Business Process Automation
CRM
Calendar Management
Calendar Sync
Callback Scheduling
Campaign Management
Chat/Messaging
Client Database
Client Portal
Communication Management
Conditional Logic
Configurable Workflow
Confirmation/Reminders
Contact Database
Customer Database
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Questions
Data Capture and Transfer
Data Visualization
Drag & Drop
Email Alerts
Email Invitations & Reminders
Email Management
Email Templates
Employee Profiles
Employee Scheduling
Feedback Management
HTML5 Technology
Lead Generation
Match & Merge
Meeting Management
Microsoft Outlook Integration
Mobile Access
Mobile Alerts
Multi-Language
Multi-Location
Online Booking
Payment Processing
Presentation Streaming
Real Time Notifications
Real-time Scheduling
Real-time Updates
Reminders
Reporting/Analytics
Request Assignment
Role-Based Permissions
Room Booking
SMS Messaging
SSL Security
Scheduling
Secure Data Storage
Single Sign On
Social Media Integration
Status Tracking
Task Scheduling
Team Calendars
Travel Management
User Management
Video Conferencing
Visual Analytics
Website Analytics
Website Integration
Workflow Management
iCalendar Support
Visit WebsiteCompare App

Skedify Feature Reviews

13 reviewers had the following to say about Skedify's features:

Mick D.

Top service for our clients and prospects !

2018-11-11

Lean management of commercial agenda.

Pros

Easy to use Disponibility for client contacts optimised.

Cons

nothing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
jan m.

use of skedify

2019-04-12

Pros

it's practical that our customers can book appointments in our agenda's

Cons

Sometimes it isn't very easy to access to agenda's of colleagues

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Skedify


Hi Jan,

Thank you for your review. We are happy to stay in touch if questions arise. Feel free to contact support@skedify.co

Pieter

Read more
Gunter P.

skedify

2019-04-04

Happy to make the switch to skedify

Pros

- easy online access for our clients - all the needed information is entered in the comment boxes so we know everything we need to know about the appointment

Cons

using the program now for 1 month, nothing so far

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Skedify


hi Gunter,

thank you for your review. I like reading you enjoy working with Skedify!

Read more
Anonymous
(Retail company, 1001-5000 employees)

Review Skedify

2019-04-09

Our company is looking to upgrade and adapt the tool to our needs.

Pros

It helps the communication with our client.

Cons

Now i need to use 2 planning tools

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Skedify


Hi reviewer,

Thank you for your review of Skedify. We are happy to read that you are satisfied with the product.

Outlook integration however is possible with Skedify. It is an easy plug and play procedure. We would be happy to help you, Please provide your contact details to support@skedify.co so we can solve your constraint.

Read more
Hans V.

High quality product and service

2018-10-15

Pros

Almost everything is customizable and can be applied very quickly.

Cons

we have been working with Skedify for 5 months and I can honestly say that we still have to encounter our first minus or bug.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sharon D.

Agenda

2019-04-13

Pros

It is handy to see all your collegues dates and when you note a date that they receive an email

Cons

You should get an email or note that you have finished your date.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from Skedify


Hi Sharon,

I don't really understand your note about receiving an e-mail when a date is finished. Can you please reach out to support@skedify.co so we can discuss how to make it more convenient for you?
We work a lot on usability, we are open to discuss to make it better for your enterprise!

Read more
Anonymous
(Writing and Editing company, myself only employees)

A Robust Omnichannel Scheduling Software

2019-12-06

Skedify does a great job of alleviating the need to constantly chase clients over the phone to set up a meeting. Customers can schedule, reschedule, cancel or edit their appointment directly on the website as well as choose what topic they'd like to discuss beforehand.

Pros

The ability to look into the upcoming meetings from the main dashboard and easily manage all bookings from one place.

Cons

Nothing so far. Any issue I've encountered was quickly handled by the customer support team at Skedify who are responsive to say the least.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Pierre P.

Skedify is the limit

2019-04-09

Pros

Easy to work with it, complete with app to the customer

Cons

The look of the agenda, not so easy to see wat is written

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Skedify


thank you for your review Pierre! please contact support@skedify.co in order to give you a better look for the agenda.

Read more
Heyvaert S.

easy breezy

2019-04-06

easy and simple

Pros

it's fast, no thinking beyond required, input and done. Fast to handle with client in front of you.

Cons

didn' find any remarks on the software that isn't friendly in use

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Skedify


thank you Sabrina for your review!

Read more
Martin v.

comfort

2019-01-02

Good support and easy to use.

Pros

easy to use and very good and friendly support.

Cons

I would prefer more inter active options to use for evening hours

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Skedify


Hi Martin, thank you for your review. A new feature for even more interactive options is in development now and will be released very soon! I will keep you updated on this but I am convinced you will like it!
- Pieter, Customer Success Manager at Skedify

Read more
Marianne I.

Review Marianne Impens Van Marcke Aartselaar

2019-04-10

Pros

It's easy, the customer receives a confirmation e-mail and can adjust the appointment himself.

Cons

It would be easy if it were possible for the customer to enter his language.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Skedify


Hi Marianne,

thank you for the review! We keep improving our product and value your feedback.

regards,

Pieter

Read more
Eric G.

Why I like Skedify ?

2018-10-22

Pros

Time saving, userfriendly, quick, easy,

Cons

installation of software and customization

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Cathérine V.

Easy and simple

2018-12-26

Very positive, it supports us to service our customers in a smooth and professional way... Good job!

Pros

It's easy to use, there are very few errors and if there are, the customer support service is very helpful and acts fast.

Cons

Nothing really. It would be nice if there was a '2 way link' between my calendar and skedify. If I make changes to the appointment in my calendar, this is not modified in skedify, which can be confusing for customers. But if we make te effort the also change it in skedify, the problem is solved.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Skedify


Hi Catherine, thank you for the review. Concerning your remark on the 2-way communication, we need to develop an Outlook add-in. It is on the roadmap and will be released in the future after thorough testing! Our solution is constantly evolving and new features keep on coming constantly!
- Pieter, Customer Success Manager at Skedify

Read more