Skedify Reviews

Works on efficiency. You minimize the time on planning an appointment with customers

The chance on less quality leads is higher. It's best to do a check by contact the customer after planning an appointment.

It's easy to use, there are very few errors and if there are, the customer support service is very helpful and acts fast. The slightest problem is dealt with within a few hours and the solution is tested thorougly... Super!

Nothing really. It would be nice if there was a '2 way link' between my calendar and skedify. If I make changes to the appointment in my calendar, this is not modified in skedify, which can be confusing for customers. But if we make te effort the also change it in skedify, the problem is solved.

Hi Catherine, thank you for the review. Concerning your remark on the 2-way communication, we need to develop an Outlook add-in. It is on the roadmap and will be released in the future after thorough testing! Our solution is constantly evolving and new features keep on coming constantly! - Pieter, Customer Success Manager at Skedify

It's positive that our clients can make their own oppointment online.

It's not so simple to work with, to change appointments, ....

Hi Yannice, Thank you for your review. We take your remarks by heart and want you to have a complete and easy experience . We will reach out to you to give you some extra information and training materials. We strive to be a 5* company all the way.

Easy to use. The tool speaks for itself. It's easy to book a appointment. It helps the communication with our client. They get a textmessage so they wont forget the oppointment. Because of the message less people are too late.

It's not integrated in Outlook. Now i need to use 2 planning tools

Hi reviewer, Thank you for your review of Skedify. We are happy to read that you are satisfied with the product. Outlook integration however is possible with Skedify. It is an easy plug and play procedure. We would be happy to help you, Please provide your contact details to support@skedify.co so we can solve your constraint.

easy to use and very good and friendly support.

I would prefer more inter active options to use for evening hours

Hi Martin, thank you for your review. A new feature for even more interactive options is in development now and will be released very soon! I will keep you updated on this but I am convinced you will like it! - Pieter, Customer Success Manager at Skedify

It's very usefull and not difficult to use. People can easily schedule an appointment onlind.

People make an appointment and they don't come without letting us know.

Every client is free to chose, withtout calling, any day and fix their own apointment on any day that suits them best.

cannot add a last min apointment myself without having to tell administrator, that has to add it to skedify.

Hi Engin, Thank you for your review. Can you please explain what the pain is you had with the customer service? We want to learn out of the things we have could have done better, we are striving for an excellent experience for you. From a functional point of view, you should be able to add last min appointments, we cannot interfere in your enterprize organisation.

It's easy, the customer receives a confirmation e-mail and can adjust the appointment himself.

An email address is always requested, it would be a good thing if a phone number was enough in some cases. So the customer can receives a confirmation text message. It would be easy if it were possible for the customer to enter his language. For example, I don't speak French and I can't help these customers any further.

Hi Marianne, thank you for the review! We keep improving our product and value your feedback. regards, Pieter

It sends an text or email to your appointment so they wouldn't forget time and date with a direct link to google maps to found your location.

It takes a minute to put in a appointment in the agenda because you have to make a 'profile' with every new customer.

Hi Michelle, Thank you for your review. We can intergrate with your CRM system so you do not have to create profiles for every customer. We have done this before and this is definately something we want to do with your company too! Pieter

It is handy to see all your collegues dates and when you note a date that they receive an email

You should get an email or note that you have finished your date.

Hi Sharon, I don't really understand your note about receiving an e-mail when a date is finished. Can you please reach out to support@skedify.co so we can discuss how to make it more convenient for you? We work a lot on usability, we are open to discuss to make it better for your enterprise!

- easy online access for our clients - all the needed information is entered in the comment boxes so we know everything we need to know about the appointment

using the program now for 1 month, nothing so far

hi Gunter, thank you for your review. I like reading you enjoy working with Skedify!

it's practical that our customers can book appointments in our agenda's

Sometimes it isn't very easy to access to agenda's of colleagues

Hi Jan, Thank you for your review. We are happy to stay in touch if questions arise. Feel free to contact support@skedify.co Pieter

The Skedify software is very straightforward and easy to use. Almost everything is customizable and can be applied very quickly.

we have been working with Skedify for 5 months and I can honestly say that we still have to encounter our first minus or bug.

Easy to work with it, complete with app to the customer

The look of the agenda, not so easy to see wat is written

thank you for your review Pierre! please contact support@skedify.co in order to give you a better look for the agenda.

it's fast, no thinking beyond required, input and done. Fast to handle with client in front of you.

didn' find any remarks on the software that isn't friendly in use

thank you Sabrina for your review!

The ability to look into the upcoming meetings from the main dashboard and easily manage all bookings from one place.

Nothing so far. Any issue I've encountered was quickly handled by the customer support team at Skedify who are responsive to say the least.

Easy to use Disponibility for client contacts optimised.

nothing

Time saving, userfriendly, quick, easy,

installation of software and customization