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Slack Comparison

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Overview

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$8.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

13,724

4,740

777

117

39

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Slack is amazing to connect with co-workers on various topics, meetings, discussions. It has amazing interface where we can join various channels.
The tool is super easy to use, it opens up the lines of communications across teams and the org, and you can have so much fun while doing. It's great for boosting team moral and spirit.
Love it, is super easy to use, they always bringing updates, I will definitely recommend it.

Cons

As of today, the only downside that I've been experiencing is missing notifications. Even though I've updated the notification settings I've found that I missed some of the messages.
Some messages or chats can be missed due to the complexity of having lots of channels or teams and if the user is not somewhat technical it can be confusing.
It feels disorganized, repetitive, and obsolete. I do not think that this is going to be something we use in the longterm.
  • Vendor responds to reviews
  • Last review2 days ago

Key features

  • Total features40
  • @mentions
  • API
  • Activity Tracking
  • Application Integration
  • Archiving & Retention
  • Authentication
  • Automatic Notifications
  • Availability Indicator
  • Business Intelligence
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Compliance Management
  • Contact History
  • Desktop Notifications
  • Document Imaging
  • Drag & Drop Interface
  • Email Notifications
  • File Transfer
  • Full Text Search
  • Indexing
  • Instant Messaging
  • Mobile Integration
  • Personalized Profiles
  • Prioritizing
  • Real Time Data
  • Real Time Notifications
  • Real Time Updates
  • SSL Security
  • Search Functionality
  • Single Sign On
  • Tagging
  • Third Party Integration
  • Two-Way Audio & Video
  • User Photos
  • Video Conferencing
  • Video Support
  • Workflow Management

Integrations

  • Total integrations1358
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

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