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Slack vs Mural Comparison

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Good recommendations?

Slack logo

Slack

98pts

Overview

Category Leaders

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Category Leaders

Teamwork feels like less work with Mural, the secure, flexible, visual work platform purpose-built for collaboration. That's why we're trusted by the world’s most security-conscious enterprises.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

8.75

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

12

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

16.7K

5.5K

883

122

47

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.6

132

5

4

3

2

1

84

40

6

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

The best features of Slack are its innovative interface and easy to use features. Slack makes it simple, and even kind of fun, to communicate with your coworkers quickly.
I like the different slack channels for various departments, tech-support, team, individual messaging, and celebrating my teams successes or helping each other out with account challenges.
Slack has been a winner for me no matter which role I am filling. Teams adopt it quickly it's easy to use, easy to set up, and has abundant opportunities for integrations.

Pros

The interface is super clean, and it works primarily through simple drag-and-drop. It took me all of a matter of 5 minutes to feel like I knew the tool.
It's an excellent collaboration tool that helps me have creative and effective conversations.
It is great for workshops and sprints. The fact that everyone can see and work on it at the same time is great, especially during remote work.

Cons

While they are only visible to me, I am always worried that I accidentally posted something wrong.
I disliked the inability to make a public group "private" after it's creation. Would occasionally lag and my.
I hate hate hate how often I struggle with using the video share and audio when someone calls me on slack. It almost never works for me.

Cons

Before Mural, longer online workshops were not effective. Many attendees were losing their focus and the meetings were transforming into inefficient gathering activities.
People were confused why it was not changeable, even though the UI allows you to write before you enter the room. But then it doesn't reflect.
This tool hasn’t aged well with time. There’s a lack of modernization and functionality otherwise found in competing software and at a lower cost.
  • Vendor responds to reviews
  • Last review11 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features73
  • @mentions
  • API
  • Access Controls/Permissions
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Agile Methodologies
  • Alerts/Notifications
  • Archiving & Retention
  • Audio Calls
  • Audio Capture
  • Authentication
  • Brainstorming
  • Calendar Management
  • Call Conferencing
  • Call Recording
  • Call Routing
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Contact Management
  • Content Management
  • Customizable Templates
  • Data Import/Export
  • Diagramming
  • Digital Canvas
  • Discussions/Forums
  • Document Management
  • Drag & Drop
  • Employee Directory
  • Feedback Management
  • File Management
  • File Sharing
  • File Transfer
  • Flowchart
  • For Sales Teams/Organizations
  • Full Text Search
  • Graphical Data Presentation
  • Group Management
  • Idea Management
  • Idea Ranking
  • Ideation
  • Innovation Management
  • Interaction Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • Meeting Management
  • Member Directory
  • Messaging
  • Mind Maps
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Department/Project
  • Multi-User Collaboration
  • Multiple Projects
  • Notes Management
  • Planning Tools
  • Presentation Streaming
  • Presentation Tools
  • Prioritization
  • Productivity Tools
  • Project Management
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Real Time Editing
  • Real Time Synchronization
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Updates
  • Real-time Consumer-facing Chat
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Screen Capture
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Single Sign On
  • Sketching and Annotation Tools
  • Strategic Planning
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Planning
  • Task Scheduling
  • Template Management
  • Templates
  • Third-Party Integrations
  • Transcripts/Chat History
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • User Management
  • Video Chat
  • Video Conferencing
  • Video Support
  • Visual Workflow Management
  • Whiteboard
  • Workflow Management
  • Total features58
  • @mentions
  • API
  • Access Controls/Permissions
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Agile Methodologies
  • Alerts/Notifications
  • Archiving & Retention
  • Audio Calls
  • Audio Capture
  • Authentication
  • Brainstorming
  • Calendar Management
  • Call Conferencing
  • Call Recording
  • Call Routing
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Contact Management
  • Content Management
  • Customizable Templates
  • Data Import/Export
  • Diagramming
  • Digital Canvas
  • Discussions/Forums
  • Document Management
  • Drag & Drop
  • Employee Directory
  • Feedback Management
  • File Management
  • File Sharing
  • File Transfer
  • Flowchart
  • For Sales Teams/Organizations
  • Full Text Search
  • Graphical Data Presentation
  • Group Management
  • Idea Management
  • Idea Ranking
  • Ideation
  • Innovation Management
  • Interaction Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • Meeting Management
  • Member Directory
  • Messaging
  • Mind Maps
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Department/Project
  • Multi-User Collaboration
  • Multiple Projects
  • Notes Management
  • Planning Tools
  • Presentation Streaming
  • Presentation Tools
  • Prioritization
  • Productivity Tools
  • Project Management
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Real Time Editing
  • Real Time Synchronization
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Updates
  • Real-time Consumer-facing Chat
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Screen Capture
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Single Sign On
  • Sketching and Annotation Tools
  • Strategic Planning
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Planning
  • Task Scheduling
  • Template Management
  • Templates
  • Third-Party Integrations
  • Transcripts/Chat History
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • User Management
  • Video Chat
  • Video Conferencing
  • Video Support
  • Visual Workflow Management
  • Whiteboard
  • Workflow Management

Integrations

  • Total integrations2944
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • Okta
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Total integrations40
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • Okta
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier

User reviews that mention these apps

AvatarImg

Verified reviewer

Retail, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Slack logo

Slack

Great Communication Tool

Reviewed 4 years ago

Not only a great communication tool, but also for staying organized with reminders / to do lists in your own channel.

Pros

Such an easy way to communicate with colleagues. Love having different channels for specific departments / topics / projects. The integration with Mural (to be alerted whenever there is activity) is helpful. Also happy with the mobile app for on-the-go communication.

Cons

Difficult to get all colleagues on board with it.

AvatarImg
AvatarImg

Animesh P.

Insurance, 10,001+ employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Mural logo

Mural

Mural is a must have if you are a product Manager/ designer

Reviewed 6 years ago

It’s a brilliant tool. There hasn’t been an experience with mural that has not gone well. Must have !

Pros

Mural is indeed collaborative ! The fact that you can see what the other person around the world is doing, without sharing screen, is amazing ! Mural is that digital whiteboard with free stickies where you could do anything ! And it comes with so many templates !!

Cons

We cannot talk via mural . I’d need another software or tool to do that! Imagine Mural + slack in one !

AvatarImg
AvatarImg

Liam S.

Nonprofit Organization Management, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mural logo

Mural

A must have for distributed teams!

Reviewed 6 years ago

I have hosted entire multi day design sessions and Sprints with complex activities and it's been amazing.

Pros

It's amazing for facilitating remote meetings and enabling equal participation between people all over the world.

Cons

User management is the stickiest part. You can deactivate people who become inactive so you aren't being billed for them, but Slack has a nice feature that automatically does that and automatically turns them back on. If you deactivate someone, an admin must manually reactivate them upon request. It's a minor admin slowdown, separate from the actual functionality of the collaboration tools.