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Slack

A single place for team communication and workflows

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Slack Reviews - Page 3

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23,186 reviews

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MJ
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Michael J.

Nonprofit Organization Management, 51-200 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Community Management for Non-Profit organizing

Reviewed 2 years ago

Setting up Slack was quite easy once we received a non-profit grant for the standard license. Some people had to be taught in detail but the transition was overall fluid and is now universally considered a smart move.

Pros

Slack enables structured communication within and across working groups (protest planning, tech, outreach, lobbying, etc.). Having access to all relevant streams of communication in one place (that isn't the personal messenging app) is crucial to maintain any semblance of structure.

Cons

It took some time to figure out proper ways to handle our most common workflows with or without bots and integrations (eg. voting, scheduling). Integration with our knowledge base app, Nuclino, remains barely functioning.

SS
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Sreekanta S.

Education Management, 51-200 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It facilitates quicker and easier communication.

Reviewed 2 years ago

I adored the audio and video quality as well as the screens sharing function.

Pros

Slack allows new users to start using it straight away with little to no setup required. The program offers a broad list of apps that may be integrated so that information can be discussed across a range of platforms from inside of Slack. Google Drive is one of the most popular programs, thus businesses who utilize Google Drive as their primary content management system should consider Slack. Slack has proven useful for both small and large businesses. Slack's numerous channels can be used by both small businesses and established organizations. It is simple to divide and conquer when each department has its own distinctive theme. It helps me and my team a lot while I am working on a research project.

Cons

Slack is wonderful for swiftly keeping track of what's happening, but it falls short when it comes to talks that cover a wide range of topics. Deeper interactions are best left to other tools because it might be challenging to maintain a conversation from beginning to end. It can be challenging to keep up with multiple talks occurring at once, especially in a larger organization. Going back over talks to identify a specific topic can be difficult and time-consuming, even with distinct channels.