Slack Reviews

Slack Reviews

Slack

Team communication for the 21st century

4.61/5 (1,774 reviews)
46,529     289,563

Hasan Abdul Rahman

Verified Reviewer

Good chatting app for me but can not be viewed as a collaboration platform

02/09/2016

I have tried to make it work for my company as a collaboration platform but it lacks some important features. I can not create tasks and I can not give deadlines .. It is a great chatting app for internal communication but i wished it has more features.

Pros

1-can create departments 2-can chat privately with some members 3-can share documents

Cons

1-can not assign tasks 2-no deadlines features 3-notifications issues

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

10/10

Recommendations to others considering Slack

It is good for internal communication in the company but not for collaboration

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
Read more
Johan Dowdy

Verified Reviewer

Slack: A great tool at an inflated price

22/05/2016

Slack is a flexible and complex tool for sharing information both in real time and for quick reference. Part real-time chat, part WIKI, part IRC, part BBS, and holistic communications hub, Slack is a powerful way to share information and collaborate between teams.

Pros

Users love it, especially engineers. There are really a lot of great ways to share information that make it more versatile that its competitors.

Cons

The pricing is really high and generally speaking, Slack doesn't go out of there way to make it a better value proposition(they don't negotiate). Slack has a very poor security posture, somewhat normal for a company of this age, but it does not yet seem like a priority for them.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
Helpful?   Yes   No
Read more
John Freinen

Verified Reviewer

Over-hyped chat tool

29/11/2015

The UI is horrible for a chat app. I can only have one conversation open at a time and need to switch between them to see updates. Even the "desktop" app is nothing more than the same web app wrapped in a desktop interface. IM clients have been around forever and they almost universally provide a far better interface. Slack does have an XMPP gateway that theoretically allows you to use an IM client, but the nature of Slack is slightly different and a dedicated desktop app would be better (or a plugin for some popular IM clients like Trillian). By far the worst part of Slack is lack of real notifications. If you have the desktop client it will pop-up a window in the tray, but it goes away automatically after a few seconds. Other than that you have to notice that the tab title has a star on it to know there are new notifications, and then navigate to them within the UI. Multiple chat windows is far easier to work with.

Pros

Has a lot of integrations and mention notifications are in theory nice.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
Infrastructure Engineer (Information Technology and Services company, 1001-5000 employees)
Verified Reviewer

It does the job

20/10/2015

Like pretty much everybody I have been using Instant Messaging apps for a long time, starting with MSN, and then some other like Hangouts, Skype and now Slack. Now, whats the difference between Slack and the rest? well, is extremely easy to uses, and something that for me is very important for me is that Slack is client-less, we you can have a client installed on your PC, phone, tablet, etc but if you dont want to our you dont have any of those things with you you can always go to the website and talk with everybody. It is cool, how you can have multiple channels with the right people on them all the time, and they will the message, one way or another.

Pros

Fast integration, always in sync, less annoying that other tools (notification and setup)

Cons

I find really annoying that most of the settings to customize my account or profile or whatever, opens a new tab instead of keep everything inside the same window.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
Helpful?   Yes   No
Read more
Dimosthenis (Telis) Kaleas

Verified Reviewer

15/02/2017

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

8/10
Source: GetApp
Read more
Dylan Hood

Verified Reviewer

13/02/2017

Time used: Less than 6 months

Likelihood to recommend

5/10
Source: GetApp
Read more
Tanjan OZBILGI

Verified Reviewer

25/01/2017

Time used: Less than 6 months

Source: GetApp
Read more
Richard Lalchan

Verified Reviewer

23/01/2017

Time used: Less than 6 months

Likelihood to recommend

5/10
Source: GetApp
Read more
Greg E. Williams, MD

Verified Reviewer

06/01/2017

Time used: Less than 6 months

Source: GetApp
Read more
Julia Callahan

Verified Reviewer

05/01/2017

Time used: Less than 6 months

Source: GetApp
Read more
Akira Yano

Verified Reviewer

22/12/2016

Time used: 6-12 months

Source: GetApp
Read more
Ben Barreth

Verified Reviewer

15/12/2016

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Likelihood to recommend

4/10
Source: GetApp
Read more
Guy Connor

Verified Reviewer

10/12/2016

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

7/10
Source: GetApp
Read more
Caity Rose

Verified Reviewer

09/12/2016

Time used: Less than 6 months

Source: GetApp
Read more
Bernhard Wiesner

Verified Reviewer

06/12/2016

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

5/10
Source: GetApp
Read more
Thomas Wiredu

Verified Reviewer

04/12/2016

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Source: GetApp
Read more
Richard Duffy

Verified Reviewer

01/12/2016

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

5/10
Source: GetApp
Read more
Fabio Castro

Verified Reviewer

28/11/2016

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Likelihood to recommend

3/10
Source: GetApp
Read more
Jói Sigurdsson

Verified Reviewer

07/11/2016

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

6/10
Source: GetApp
Read more
Rob Robinson

Verified Reviewer

04/11/2016

Time used: Less than 6 months

Source: GetApp
Read more
Matt Heinrich

Verified Reviewer

03/11/2016

Time used: Less than 6 months

Likelihood to recommend

8/10
Source: GetApp
Read more
RAHUL M NAIR

Verified Reviewer

02/11/2016

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Likelihood to recommend

9/10
Source: GetApp
Read more
Pawel Sadowski

Verified Reviewer

28/10/2016

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

7/10
Source: GetApp
Read more
Salaheddin AbuEin

Verified Reviewer

27/10/2016

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

3/10
Source: GetApp
Read more
Wen Hao Chuang

Verified Reviewer

24/10/2016

Time used: Less than 6 months

Source: GetApp
Read more