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SmartDraw Features

Features Summary

Functionality

4.1

/5

93

Total features

77

16 categories

SmartDraw features

2D Drawing
API
Appointment Scheduling
Architectural Symbol Library
Automatic Adjustments
Automatic Formatting
Brainstorming
CAD Tools

Common features of Org Chart software

API
Access Controls/Permissions
Applicant Tracking
Brainstorming
Calendar Management
Charting
Collaboration Tools
Commenting/Notes

Price starts from

9.95

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.1

/5

93

Price starts from

9.95

Per month

visit website

Total Features

77

Unique features

  • Landscape Design

  • Organizational Charting

  • 2D Drawing

  • Mobile Interface

Functionality

4.6

/5

19.1K

Price starts from

6

/user

Per month

learn more

Total Features

14

Features in Common

3

Unique features

  • Animation

  • Projections

  • Media Library

  • Video Support

Functionality

4.5

/5

9.7K

Price starts from

0

/user

Per month

learn more

Total Features

67

Features in Common

18

Unique features

  • Preview Functionality

  • Brand Guidelines

  • Change Management

  • Document Templates

Common SmartDraw comparisons

SmartDraw logo
Lucidchart logo
SmartDrawvsLucidchart
SmartDraw logo
Creately logo
SmartDrawvsCreately
SmartDraw logo
Visio logo
SmartDrawvsVisio
SmartDraw logo
Gliffy logo
SmartDrawvsGliffy
SmartDraw logo
Miro logo
SmartDrawvsMiro

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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SmartDraw a great tool for everyone

Reviewed 19 days ago

I really like this software, it was absolutely useful.

Pros

I really like the differents tools that this software provide us, I'm a lawyer and for some diagrams this software let me have a great experience, I really like it, this software it's absolutely great

Cons

This software was so good, it doesn't have things I don't like but I think that the interface can be more friendly and easy to understand for new users

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Unstable and Quirky - Danger - Lost Work Zone

Reviewed 4 years ago

The only benefit I have received is when I quickly print what I am working on, so that this horribly unstable and unpredictable program will not just lose it and delete even saved work from its memory. When you want to make certain measurements, you will never be able to do so, because it only allows "anchored" points to be measured - not the item or space you wish to measure. It is impossible to scale down their furniture selections/templates because they have it set to scale down the width, when all you want to change is the length. It has been a disappointing waste of time and money.

Pros

I has little to say for Pros: because it is just as easy to draw boxes without having this program. I learned every feature and applied all of the program's features. It is likely that you could get a beginning design to give to someone, as a simple floor plan, if that is what you need. But be sure to print it to preserve your work after each little change.

Cons

Customer service is practically nil and there is no "help" or troubleshooting. If you try to contact them for support, you have to wait and see if they will send you an email the next day - and they usually won't. If you get the email, it does not remotely address the trouble or offer to talk you through it if their "solution" or instruction is not on point. Really disappointing. There is no auto...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Review of SmartDraw

Reviewed 3 months ago
Pros

If I'm being honest, the only thing that I like about SmartDraw is how the org chart looks once completed. It is also great that you can save it as a PDF file afterwards. It has a professional look to it and it is very nice that each tab I have in the system saves as a new page when in PDF format.

Cons

When I open the program, it seems as though a new problem arises. Sometimes I cannot copy and paste a section of the org chart, I cannot see all of the tabs I have, or I cannot make any edits. While I do like how the org chart looks, getting to that point is rather frustrating. While I would love to be able to write a good review, I constantly run into issues which takes up a lot of my time.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Good and Bad

Reviewed 3 years ago

Project management and organization development.

Pros

I liked the price and the easy project management Tool Set.

Cons

Newer version does not allow import of Excel or Text files to build org charts. This is a show stopper for me!

Vendor response

Hi Barry, Thank you for the feedback. The Excel and text file import still exist for org charts. Whether you are using the online or downloaded version of SmartDraw, they are located in the SmartPanel on the left once you have opened an org chart. Hopefully this helps. If you require more, please let us know. Thank you, Chris support@smartdraw.com 858 225 3300

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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smart draw 101

Reviewed 3 years ago

I am able to organize,plan,and create forms,documents for my ministry,and hobby,and it makes it so much easier to do.smart draw is a great starter for anyone that has a hobby.or likes to keep track of activities.

Pros

This software not only helps you draw but has other activities you can plan,organize any kind of project you want to build.I got the free trial and it is great.it is good as a starter for a first timer that desires to create activities for work,school,club,organization.

Cons

the free trial is limited,but it is worth learning the basics of creating document,forms,and lots of projects that you are going.

Vendor response

Hi Carl, Thank you for the positive review. Good to hear you are getting so much use out of the software. If you need anything from us at all, please let us know. International: +1 858 225 3300 US: 800-768-3729 / 858-225-3300 email: support@smartdraw.com -Chris

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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For those who are Visual Planners

Reviewed 4 months ago
Pros

I was a programmer in the 70's and flowcharts and diagrams were how we designed applications and programs. SmartDraw was a great tool to get ideas "on paper" without having to draw it out, erase changes and store the diagrams in a file folder. It was a great transition to a digital format.

Cons

No tool is a "perfect fit" for everyone and doesn't solve every need but this fills the diagram need nicely.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Basic floor plans but easy to use

Reviewed 3 years ago

I've used other floor planners and this one is definitely the easiest to use at a great price.

Pros

It's very easy to draw up a basic house floor plan.

Cons

Limited symbol options specific to interior design. If you use too many JPEG images within the file the system struggles to convert to PDF. (which isn't the case with my other design software). Often glitches when opening files and/or is very slow to open existing documents.

Vendor response

Hi Nicky, Thank you for the positive review and for the feedback. I'll pass the review along to our development team, so we can take a look at the PDF export and file opening issues you mentioned. If you reply back to me, or contact our support using the below info, we can further investigate and help. If there is any other way we can be of assistance, please do not hesitate to reach out to us. International: +1 858 225 3300 US: 800-768-3729 email: support@smartdraw.com -Chris

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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I love doing flow charts, timelines, mind maps, decision trees and other visual presentations.

Reviewed 4 years ago
Pros

With SmartDraw, I can create visual documents in an easy way, in addition to streamline the work, smartDraw has templates that come with a library of shapes and symbols, which I can use with just drag them to the worksheet. I can add textures and photos to further improve the document.

Cons

-Consume abundant resources, and its installation is so slow that it becomes tedious waiting until fully charged.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great for new users to computer aided designs.

Reviewed 4 years ago
Pros

I tried Smartdraw for the first time in 2016 and I was impressed by the ease of use ; I understood the major workings around this program in a matter of days.I have used Smart draw for Gantt style charting , simple drawings ,including floor drawings when I moved to my new home a while back. Smartdraw provides users with a variety of modules ,making it a program which can be leveraged by different professionals in different career fields.

Cons

Smartdraw doesn't allow for remote collaboration like what I have come to expect from months of recently embracing Lucidchart. I have also found out that when creating Gantt charts with this program , I am limited in the number of coloumns I am allowed to use.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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I use SmartDraw to prepare visual documents in management area

Reviewed 4 years ago

communication support and good way to share knowledge with others

Pros

SmartDraw has tons of images to support visual documentation. It's great way to share knowledge with others using this solution. I use SmartDraw to create: process maps, easy mindmaps, data flows and creative mix of ideas. Sometimes there is good opportunity to export document as image file and put to MS Excel and add contextual values to present bigger picture of business in easy to understand way (complex but easy to see relations).

Cons

I'd like to see more options in mindmapping area, to be able to manage task information in advanced way.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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It is the special program for the realization of flow diagrams, with a large number of cliparts

Reviewed 4 years ago
Pros

SmartDraw comes with many types of templates that include flow charts, bar graphs and charts. If you do not find a template that you like, you can create a customized template that suits your project, Photos, and images. Add photos and images to the document with the import to lump sum, copy and paste the commands. You can also import images and photos from your digital camera, and then manipulate...

Cons

It consumes abundant resources if your machine is slow it can become tedious to work, besides its installation is slow

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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SmartDraw - Not quite a Visio replacement-- but pretty close

Reviewed 2 years ago

SmartDraw is great if starting from scratch to create drawing ( both simple & complex). If documents need to be traded with users who are using Visio, there will be issues-- especially if drawings need to be updated or converted across several users. It has most of the power of Visio with some added discovery things so if one is starting without the requirement of Visio integration, its a solid, but pricy tool.

Pros

Lots of examples and help videos Enterprise discovery tools are great but expensive

Cons

Stated the Enterprise version would import Visio but it is not a 100% conversion to SmartDraw format so that the properties of the Visio document carry thru in the same way with the same functionality. *) Layers don't really stay intact. *) Significant amount of the custom formatting gets lost. *) Support and 'help' is primarily from static Web Videos. While they may provide some help, there is not much detail about what steps to take when things DO NOT work -- so one needs to call in and request support. No exactly the fastest turnaround.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Dedicated Software for Charts, Diagrams and Mind Maps

Reviewed a year ago

SmartDraw is the first chart making software I used and I used it for almost all my chart/ diagram requirements for a long time. Though I used this for creating mind-maps most of the time, it did contain all the tools one would require for any type of chart. The software does need some getting used to but once you're familiar with it, it does save a lot of time. If you're not used to a dedicated chartmaker, give this one a try. You'll never go back to manually drawing flowcharts, mind maps or hierarchies.

Pros

SmartDraw comes with a large number of templates that are customizable. You'll rarely have to build a chart from scratch with those. The software also consists of almost all the tools one would need to make a chart.

Cons

Using of the software does need a bit getting used to and the workspace is not the most state-of-the-art for this software category.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Frustratingly buggy, and bad tech support.

Reviewed a year ago

Easily the most frustrating software that I have to use. I am unfortunately not aware of any other options in that price range that have the simplicity of interface and the features I need. This software would be great if it worked and if customer support wasn't abysmal.

Pros

The interface would be great if it worked. At the price, it would be a great value, if it worked.

Cons

1. Many, many bugs. In particular, things often move when they shouldn't, and saving your work never works like you expect it to. In particular, if you save a project, via the "save" button, then "save as" another file, the work that was "saved" on the original is lost. They refuse to acknowledge this bug, but, over the phone, they did explain to me how to use templates, which gives a decent workaround...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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SmartDraw makes it easier than any other app to quickly create professional-quality diagrams.

Reviewed 4 years ago
Pros

Helpful Smart Panel feature. Good integration options. It is very Easy to use. It has a desktop and online version that allows you to work in any place, it is very useful. Smart Draw is a very complete application for all types of diagrams that you need.

Cons

Weak collaboration features. It is very expensive you asked me. The speed of the online version sometimes fluctuates negatively.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Smartdraw is a truly fantastic product

Reviewed 4 years ago
Pros

There are lots of templates to start with, which makes it a lot easier to get started with this software. I like the integration with popular tools such as Trello and Jira. I also like the easy export to PDF. It's a great feature I use a lot.

Cons

There's definitely a learning curve before one can confidently use this software. I often find that zooming in doesn't work as smoothly as I'd expect.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Worst program I have ever bought!

Reviewed 3 years ago

Tried to draw floor plan for a house we are building, took FOREVER to get a plan together. Don't waste your money, I should have asked for a refund.

Pros

Relatively inexpensive, somewhat easy use

Cons

Lost count...tried using SmartDraw to create a floor plan for a house we are building and so far have a list of about 2-3 dozen issues and it keeps growing. I have encountered each issue multiple times on different computers with different operating systems so I know it is the program. Issues range from minor issues like I try to expand walls or measure lines with a click and drag of a mouse and...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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So Glad I Discovered Smart Draw!

Reviewed 4 years ago

The ability to create powerful, moving charts and mind maps.

Pros

My absolute favorite thing about SmartDraw is the simple drag and drop to build out anything from mind maps to flowcharts and more. An especially good investment for anyone needing to make their ideas clear and points understood in a powerful way.

Cons

The design of the dashboard could be better. It is a bit boring for all that it does. The layout would be better if I had the whole screen and the options to drag and drop were at the top.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Tool for Simple Drawing

Reviewed a year ago

This software is great for all types of people and professionals.

Pros

Smart draw allows me to be able to give customers an overhead look of a drawing for our container designs.

Cons

Sometimes I wish there was some more customizable floorplans that are preset. That would make it easier for me to not waste time.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Tool for Draw Diagrams !

Reviewed 4 years ago

Powerful flowchart maker!

Pros

*Templates for diagrams. *Simple to use. *Can use for small to large projects. *Multiple type export facility. *Easier than Visio.

Cons

*Not features as Visio. *Bit expensive price for a tool. *Not able to multi-users collaboration.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Not a Replacement for Visio/Project

Reviewed 5 years ago

Not many, we tried hard to use it for our intended purposes for 6-12 months. Then we gave up. Now we use it infrequently when we need to create a simple visual. The mind mapping tool is ok - but free tools online are just as good if not better.

Pros

This product ships with a lot of prebuilt content, templates that can let you create quick and easy diagrams, visuals, etc for presentations.

Cons

We bought this thinking it might be a lower cost replacement for Visio and that we'd be able to use the Project Planning template for our PM needs. Neither turned out to be true. This tool will give you a good variety of templates, but if you want to move something manually... forget it. Don't like how the basic flowchart looks or need to make room for a 3rd branch? You'll go back to Visio after a month. Project plans look create, but when you need to update 1 date good luck. ugh. This had a lot of potential but it just isn't flexible enough for real use cases in our experience.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The perfect solution for diagramming work processes

Reviewed 3 years ago

The diagramming is excellent for getting the information to others, helps to understand and document ideas, with this software the experience is unique, we have presented ideas of work, organization in diagrams and diagrams that have allowed us to understand, visualize the flow of information circulating in our area and the importance of each step we take from beginning to end

Pros

Create your diagrams and document the processes step by step of your workflow, ideal for planning strategies, powerful and easy to use, contains many templates to choose from to make your visual presentations.

Cons

The price can be a problem, since it is really expensive

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Professional 2D Floor Plans at affordable price

Reviewed 5 years ago

Imported 2D flow into network management system.

Pros

2D Floor feature . I used to implement software monitoring solution at customer site. Very often I have been asked to insert as background of the network map the floor plan of the building to easily determine the physical location of the network devices.

Cons

At time I used it there was not SmartDraw Cloud now available. This is perfect for small/individual business.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Used for org and flowcharts

Reviewed 8 months ago
Pros

This was the first software I found for flowcharts where there were enough features to work quickly and I didn't run into any problems where I couldn't achieve something. Objects + lines stay connected and the tools actually help you make the chart quickly and easily in an organized manner. Many other programs expect you to do a lot manually like placing the line which wastes time and is frustrating.

Cons

Was not impressed with the styling options for the charts.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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The perfect software for edit and modify with vector tools

Reviewed 4 years ago
Pros

This is the best software if you want and need to edit segment of a picture or image, because is pretty easy to use, the tools are very friendly and you can even work a pixel level with the maximum zoom and the results are awesome.

Cons

It is a very heavy software and demands many resources of your computer you need a very high speed ram memory and a good video card to get the most of this software.