App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Enghouse eKMS Logo

Enghouse eKMS

4.2
(12)

Write a review

Internal & external knowledge base and forum management

learn more

(4)

Enghouse eKMS Alternatives & Competitors

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


WalkMe logo

WalkMe

4.4
(61)

Transform the User Experience

Features

Total

WalkMe logo
Enghouse eKMS logo

9

85

19

features in common

9

features in common

WalkMe logo

WalkMe user ratings

Functionality

4.3
(61)

Top features

  • Survey/Poll Management

    5.0

  • Self Service Portal

    5.0

  • Dashboard

    5.0

Enghouse eKMS logo

Enghouse eKMS user ratings

Functionality

3.9
(12)

Unique features

  • Full Text Search

    N/A

  • Interaction Tracking

    N/A

  • Decision Support

    N/A

Pricing

Value for money

WalkMe logo
3.9

3.9

Enghouse eKMS logo
0.0

What users say about WalkMe's value for money

Great product that integrates with a webage to provide seamless training, pretty simple to use. Great concept that uses the actual love system.
Great, excellent work that I do WalkMe. It should be noted that their treatment and concern for the welfare of their customers is always in sight.

Categories in common

ilos logo

ilos

4.8
(29)

Video's Most Interactive Platform

Features

Total

ilos logo
Enghouse eKMS logo

2

27

19

features in common

2

features in common

ilos logo

ilos user ratings

Functionality

4.5
(29)

Unique features

  • Multi-Channel Communication

  • Blended Learning

  • Gamification

Enghouse eKMS logo

Enghouse eKMS user ratings

Functionality

3.9
(12)

Unique features

  • Reporting & Statistics

  • Content Library

  • Full Text Search

Pricing

Starting from

$50/month

Value for money

ilos logo
4.7

4.7

Enghouse eKMS logo
0.0

What users say about ilos' value for money

Vidgrid makes it super easy for me to record online lectures and to do distance education easily and quickly. They have great features and are constantly making the product better.
Ilos is easy to use (really, really easy), has a really good set of features that are easy to use, and it's great with Lessonly.
ShowHows logo

ShowHows

(0)

Online how-to guides & tutorials for business

Features

Total

ShowHows logo
Enghouse eKMS logo

3

14

19

features in common

3

features in common

ShowHows logo

ShowHows user ratings

Functionality

Unique features

  • Customizable Reports

  • Reporting/Analytics

  • Multi-Channel Data Collection

Enghouse eKMS logo

Enghouse eKMS user ratings

Functionality

3.9
(12)

Unique features

  • Text Editing

  • Content Library

  • Interaction Tracking

Stonly logo

Stonly

4.4
(9)

Cloud-based knowledge base management software

Features

Total

Stonly logo
Enghouse eKMS logo

13

24

19

features in common

13

features in common

Stonly logo

Stonly user ratings

Functionality

4.7
(9)

Top features

  • Cataloging/Categorization

    4.8

  • Knowledge Base Management

    4.7

  • Text Editing

    4.7

Enghouse eKMS logo

Enghouse eKMS user ratings

Functionality

3.9
(12)

Unique features

  • Discussions/Forums

    N/A

  • Interaction Tracking

    N/A

  • Commenting/Notes

    N/A

Zoho Desk logo

Zoho Desk

4.5
(1.9K)

Superior customer service. Lasting experiences.

Features

Total

Zoho Desk logo
Enghouse eKMS logo

16

158

19

features in common

16

features in common

Zoho Desk logo

Zoho Desk user ratings

Functionality

4.5
(1.9K)

Top features

  • SSL Security

    5.0

  • Workflow Configuration

    5.0

  • Customer History

    5.0

Enghouse eKMS logo

Enghouse eKMS user ratings

Functionality

3.9
(12)

Unique features

  • Contact Management

    N/A

  • Content Library

    N/A

  • Commenting/Notes

    N/A

Pricing

Starting from

$14/month

Value for money

Zoho Desk logo
4.5

4.5

Enghouse eKMS logo
0.0

What users say about Zoho Desk's value for money

Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy.
Zoho Desk is a great addition to the Zoho Suite of products. We appreciate the great value offers in the entire suite.
elevio logo

elevio

4.6
(30)

Self-service support & customer education platform

Features

Total

elevio logo
Enghouse eKMS logo

15

81

19

features in common

15

features in common

elevio logo

elevio user ratings

Functionality

4.4
(30)

Top features

  • Proactive Chat

    5.0

  • Live Chat

    5.0

  • Content Management

    5.0

Enghouse eKMS logo

Enghouse eKMS user ratings

Functionality

3.9
(12)

Unique features

  • Real Time Notifications

    N/A

  • Contact Management

    N/A

  • Discussions/Forums

    N/A

Pricing

Starting from

$99/month

Value for money

elevio logo
4.6

4.6

Enghouse eKMS logo
0.0

What users say about elevio's value for money

Overall we are very happy with how Elevio is integrated into our platform and helps us prevent questions and be proactive with supporting our clients. Especially with how easy it is to configure.
Working with the Elev.io team has been great. They are responsive, but more than that, extremely helpful if we hit any issues or questions.
Mobile Service Cloud logo

Mobile Service Cloud

(0)

Mobile Service Cloud, for frictionless service experiences

Features

Total

Mobile Service Cloud logo
Enghouse eKMS logo

9

99

19

features in common

9

features in common

Mobile Service Cloud logo

Mobile Service Cloud user ratings

Functionality

Unique features

  • Multiple User Accounts

  • Performance Management

  • Appointment Management

Enghouse eKMS logo

Enghouse eKMS user ratings

Functionality

3.9
(12)

Unique features

  • Knowledge Base Management

  • Self Service Portal

  • Discussions/Forums

Vivantio logo

Vivantio

4.3
(167)

Flexible Software. Focused Service.

Features

Total

Vivantio logo
Enghouse eKMS logo

12

136

19

features in common

12

features in common

Vivantio logo

Vivantio user ratings

Functionality

4.2
(167)

Top features

  • Remote Access/Control

    5.0

  • IT Asset Management

    5.0

  • Customizable Branding

    5.0

Enghouse eKMS logo

Enghouse eKMS user ratings

Functionality

3.9
(12)

Unique features

  • Decision Support

    N/A

  • Text Editing

    N/A

  • Discussions/Forums

    N/A

Pricing

Starting from

$42/month

Value for money

Vivantio logo
4.2

4.2

Enghouse eKMS logo
0.0

What users say about Vivantio's value for money

The ease of doing business is the most best thing I found in Vivantio and also the reports it generates is simply awesome.
We have received excellent support from cust care at Vivantio throughout the migration plan, and I really appreciate the care, time and dedication he has shown that has helped us enormously.
CloudApp logo

CloudApp

4.6
(177)

Share files fast

Features

Total

CloudApp logo
Enghouse eKMS logo

6

31

19

features in common

6

features in common

CloudApp logo

CloudApp user ratings

Functionality

4.5
(177)

Top features

  • Task Management

    5.0

  • Search/Filter

    5.0

  • Real Time Editing

    5.0

Enghouse eKMS logo

Enghouse eKMS user ratings

Functionality

3.9
(12)

Unique features

  • Decision Support

    N/A

  • Text Editing

    N/A

  • Full Text Search

    N/A

Pricing

Value for money

CloudApp logo
4.6

4.6

Enghouse eKMS logo
0.0

What users say about CloudApp's value for money

Overall its been a win for me and people are impressed when I share a video instead of just typing a response to a question they may have.
Cloudapp had the best features, better price and a great support/customer success team which made it easy to implement.
CustomerWise logo

CustomerWise

4.0
(3)

Customer support and business process management

Features

Total

CustomerWise logo
Enghouse eKMS logo

4

23

19

features in common

4

features in common

CustomerWise logo

CustomerWise user ratings

Functionality

4.7
(3)

Unique features

  • Customizable Reports

  • Client Portal

  • Appointment Management

Enghouse eKMS logo

Enghouse eKMS user ratings

Functionality

3.9
(12)

Unique features

  • Content Management

  • Real Time Notifications

  • Customizable Forms

NeuQs Free Helpdesk logo

NeuQs Free Helpdesk

(0)

Web-based help desk and support application

Features

Total

NeuQs Free Helpdesk logo
Enghouse eKMS logo

1

10

19

features in common

1

features in common

NeuQs Free Helpdesk logo

NeuQs Free Helpdesk user ratings

Functionality

Unique features

  • Audit Trail

  • Access Controls/Permissions

  • Audit Management

Enghouse eKMS logo

Enghouse eKMS user ratings

Functionality

3.9
(12)

Unique features

  • Reporting & Statistics

  • Content Library

  • Full Text Search

iorad logo

iorad

4.7
(58)

Creates application instructions and step-by-step tutorials

Features

Total

iorad logo
Enghouse eKMS logo

8

25

19

features in common

8

features in common

iorad logo

iorad user ratings

Functionality

4.5
(58)

Top features

  • In-App Training

    5.0

  • Content Creation

    5.0

  • Multi-Language

    5.0

Enghouse eKMS logo

Enghouse eKMS user ratings

Functionality

3.9
(12)

Unique features

  • Decision Support

    N/A

  • Discussions/Forums

    N/A

  • Communication Management

    N/A

Pricing

Starting from

$200/month

Value for money

iorad logo
4.6

4.6

Enghouse eKMS logo
0.0

What users say about iorad's value for money

It has been a godsend for sharing processes with internal and external team members. I particularly love having it for our help center because it's been a breeze to add new articles and edit articles.
When we went to remote learning due to COVID 19, the great quality of the tutorials made the student's learning of the material easy & effective.
Simplisys Service Desk logo

Simplisys Service Desk

4.9
(16)

Help Desk, ITSM, service, and support management for SMBs

Features

Total

Simplisys Service Desk logo
Enghouse eKMS logo

5

49

19

features in common

5

features in common

Simplisys Service Desk logo

Simplisys Service Desk user ratings

Functionality

4.8
(16)

Top features

  • Alerts/Escalation

    5.0

  • Knowledge Base Management

    5.0

  • Interaction Tracking

    5.0

Enghouse eKMS logo

Enghouse eKMS user ratings

Functionality

3.9
(12)

Unique features

  • Content Management

    N/A

  • Reporting & Statistics

    N/A

  • Customizable Forms

    N/A

Pricing

Starting from

$20

Value for money

Simplisys Service Desk logo
5.0

5.0

Enghouse eKMS logo
0.0

What users say about Simplisys Service Desk's value for money

The ease at which we were able to set this up (with the excellent assistance of simplisys) was fantastic and the move from our previous system (spiceworks) to this has been seemless.
Very helpful, its clear they care about their customers and want the installation to be a success. Really great company to deal with and are always ready to help.

Categories in common

HelpMaster logo

HelpMaster

5.0
(1)

Helpdesk, service desk and customer support software

Features

Total

HelpMaster logo
Enghouse eKMS logo

4

17

19

features in common

4

features in common

HelpMaster logo

HelpMaster user ratings

Functionality

5.0
(1)

Unique features

  • IT Asset Management

  • Service Level Agreement (SLA) Management

  • Email Templates

Enghouse eKMS logo

Enghouse eKMS user ratings

Functionality

3.9
(12)

Unique features

  • Content Management

  • Real Time Notifications

  • Customizable Forms

Cayzu logo

Cayzu

5.0
(31)

Cloud Based Ticket Management & Help Desk Software

Features

Total

Cayzu logo
Enghouse eKMS logo

11

82

19

features in common

11

features in common

Cayzu logo

Cayzu user ratings

Functionality

5.0
(31)

Unique features

  • Search/Filter

  • Single Sign On

  • Automated Routing

Enghouse eKMS logo

Enghouse eKMS user ratings

Functionality

3.9
(12)

Unique features

  • Text Editing

  • Content Management

  • Full Text Search

Pricing

Starting from

$4/month

Value for money

Cayzu logo
4.9

4.9

Enghouse eKMS logo
0.0

What users say about Cayzu's value for money

I love the level of customization for each agents, and creating forms would better manage, and direct each issue to the appropriate department for great support.
Cayzu is the clear winner for us. Easy to use, flexible, great for agents and great for management.
Supportbench logo

Supportbench

4.7
(33)

Empowering support teams, saving costs, retaining more

Features

Total

Supportbench logo
Enghouse eKMS logo

19

112

19

features in common

19

features in common

Supportbench logo

Supportbench user ratings

Functionality

4.6
(33)

Top features

  • Email Management

    5.0

  • Support Ticket Management

    5.0

  • Live Chat

    5.0

Enghouse eKMS logo

Enghouse eKMS user ratings

Functionality

3.9
(12)

Unique features

  • No unique features

Pricing

Starting from

$40/month

Value for money

Supportbench logo
4.8

4.8

Enghouse eKMS logo
0.0

What users say about Supportbench's value for money

Good software helps create a high productivity rate and happy customers. We have both now that we have Supportbench.
Amazing tool - all in one but also specialized. Super easy to use, MUCH better performance.
ManageEngine SupportCenter Plus logo

ManageEngine SupportCenter Plus

4.3
(13)

Web based customer support

Features

Total

ManageEngine SupportCenter Plus logo
Enghouse eKMS logo

2

9

19

features in common

2

features in common

ManageEngine SupportCenter Plus logo

ManageEngine SupportCenter Plus user ratings

Functionality

4.4
(13)

Top features

  • Service Level Agreement (SLA) Management

    5.0

  • Self Service Portal

    5.0

  • Reporting/Analytics

    5.0

Enghouse eKMS logo

Enghouse eKMS user ratings

Functionality

3.9
(12)

Unique features

  • Reporting & Statistics

    N/A

  • Content Library

    N/A

  • Full Text Search

    N/A

Pricing

Starting from

$495/year

Value for money

ManageEngine SupportCenter Plus logo
4.5

4.5

Enghouse eKMS logo
0.0

What users say about ManageEngine SupportCenter Plus' value for money

Very good experience i have with product, im satisfied.
Very positive overall experience, and migrating colleagues to a new process and platform was very seamless.
Mojo Helpdesk logo

Mojo Helpdesk

4.5
(73)

Mojo Helpdesk makes customer service easy.

Features

Total

Mojo Helpdesk logo
Enghouse eKMS logo

7

41

19

features in common

7

features in common

Mojo Helpdesk logo

Mojo Helpdesk user ratings

Functionality

4.2
(73)

Top features

  • Self Service Portal

    5.0

  • Service Level Agreement (SLA) Management

    5.0

  • Inventory Management

    5.0

Enghouse eKMS logo

Enghouse eKMS user ratings

Functionality

3.9
(12)

Unique features

  • Content Management

    N/A

  • Decision Support

    N/A

  • Commenting/Notes

    N/A

Pricing

Starting from

$29/month

Value for money

Mojo Helpdesk logo
4.6

4.6

Enghouse eKMS logo
0.0

What users say about Mojo Helpdesk's value for money

We review our tickets on a monthly basis to see where we need to improve on our services and it would be nice to export this data and maybe graph my statistics. Overall love the product.
I love our Mojo Help Desk, its so easy to manage and easy to access. I wish in the reporting tool there was a way to export reports, if there is please let me know.

Categories in common

KnowledgeOwl logo

KnowledgeOwl

4.7
(211)

Knowledge base and documentation software

Features

Total

KnowledgeOwl logo
Enghouse eKMS logo

11

41

19

features in common

11

features in common

KnowledgeOwl logo

KnowledgeOwl user ratings

Functionality

4.7
(211)

Top features

  • Knowledge Base Management

    5.0

  • Document Storage

    5.0

  • Tagging

    5.0

Enghouse eKMS logo

Enghouse eKMS user ratings

Functionality

3.9
(12)

Unique features

  • Reporting & Statistics

    N/A

  • Customizable Forms

    N/A

  • Real Time Notifications

    N/A

Pricing

Starting from

$79/month

Value for money

KnowledgeOwl logo
4.9

4.9

Enghouse eKMS logo
0.0

What users say about KnowledgeOwl's value for money

Super cost effective because of the you can customize it to fit you needs. Also, their customer service team is knowledgeable and accessible.
First, I want to point out how amazing the customer service is at Knowledge Owl. All questions are answered quickly and in such a friendly manner.
AzureDesk logo

AzureDesk

4.5
(50)

Help desk software for SMBs

Features

Total

AzureDesk logo
Enghouse eKMS logo

5

34

19

features in common

5

features in common

AzureDesk logo

AzureDesk user ratings

Functionality

4.2
(50)

Top features

  • Queue Management

    4.0

  • Incident Management

    4.0

  • Email Management

    4.0

Enghouse eKMS logo

Enghouse eKMS user ratings

Functionality

3.9
(12)

Unique features

  • Customizable Forms

    N/A

  • Reporting & Statistics

    N/A

  • Decision Support

    N/A

Pricing

Starting from

$12/month

Value for money

AzureDesk logo
4.7

4.7

Enghouse eKMS logo
0.0

What users say about AzureDesk's value for money

It has been a great experience so far. The support team and overall functionality is amazing.
From day one the team over at AzureDesk have been extremely helpful. They are always very responsive to requests and happy to have a Skype session at short notice if any issues arise.
Tender Support logo

Tender Support

4.0
(1)

Customer support software

Features

Total

Tender Support logo
Enghouse eKMS logo

2

8

19

features in common

2

features in common

Tender Support logo

Tender Support user ratings

Functionality

3.0
(1)

Unique features

  • Workflow Configuration

  • Real-Time Chat

  • Live Chat

Enghouse eKMS logo

Enghouse eKMS user ratings

Functionality

3.9
(12)

Unique features

  • Reporting & Statistics

  • Content Library

  • Full Text Search

TechSee logo

TechSee

(0)

Intelligent visual customer support solution

Features

Total

TechSee logo
Enghouse eKMS logo

3

17

19

features in common

3

features in common

TechSee logo

TechSee user ratings

Functionality

Unique features

  • Workflow Management

  • Customer History

  • Real Time Monitoring

Enghouse eKMS logo

Enghouse eKMS user ratings

Functionality

3.9
(12)

Unique features

  • Text Editing

  • Customizable Forms

  • Real Time Notifications

Apptivo logo

Apptivo

4.4
(675)

CRM for managing customer accounts

Features

Total

Apptivo logo
Enghouse eKMS logo

7

68

19

features in common

7

features in common

Apptivo logo

Apptivo user ratings

Functionality

4.3
(675)

Top features

  • Customizable Fields

    5.0

  • Support Ticket Management

    5.0

  • Campaign Management

    5.0

Enghouse eKMS logo

Enghouse eKMS user ratings

Functionality

3.9
(12)

Unique features

  • Decision Support

    N/A

  • Discussions/Forums

    N/A

  • Commenting/Notes

    N/A

Pricing

Starting from

$10/month

Value for money

Apptivo logo
4.7

4.7

Enghouse eKMS logo
0.0

What users say about Apptivo's value for money

We have not yet fully deployed the program, but to date our experience with the flexibility and ease of customization of the program seems to be outstanding.
We did not have to make our business fit their software, they fit Apptivo to our business. The Apptivo team is still available to help, so service is excellent.
Yonyx logo

Yonyx

4.8
(198)

Decision tree driven Interactive guides for customer service

Features

Total

Yonyx logo
Enghouse eKMS logo

10

41

19

features in common

10

features in common

Yonyx logo

Yonyx user ratings

Functionality

4.7
(198)

Top features

  • Feedback Management

    5.0

  • Routing

    5.0

  • Help Desk Management

    5.0

Enghouse eKMS logo

Enghouse eKMS user ratings

Functionality

3.9
(12)

Unique features

  • Interaction Tracking

    N/A

  • Contact Management

    N/A

  • Discussions/Forums

    N/A

Pricing

Value for money

Yonyx logo
4.7

4.7

Enghouse eKMS logo
0.0

What users say about Yonyx's value for money

The scope of content moderation is fantastic.4 Content management, ease of adaptability of this software is great.5 It is a value for money experience for the end user.
Far and away the best part is the support I've received from a customer rep. They always make themselves available to answer any and all of my questions and share their vast wealth of knowledge.