Enghouse eKMS Alternatives &amp; Competitors

Unique features

Full Text Search
N/A
Interaction Tracking
N/A
Decision Support
N/A

Pricing

Value for money

3.9

0.0

What users say about WalkMe's value for money

Great product that integrates with a webage to provide seamless training, pretty simple to use. Great concept that uses the actual love system.

Steven M.

Great, excellent work that I do WalkMe. It should be noted that their treatment and concern for the welfare of their customers is always in sight.

America C.

Categories in common

Features

Total

2

27

19

features in common

2

features in common

ilos user ratings

Functionality

(29)

Unique features

Multi-Channel Communication
Blended Learning
Gamification

Enghouse eKMS user ratings

Functionality

Unique features

Reporting & Statistics
Content Library
Full Text Search

Pricing

Starting from

$50/month

Value for money

4.7

0.0

What users say about ilos' value for money

Vidgrid makes it super easy for me to record online lectures and to do distance education easily and quickly. They have great features and are constantly making the product better.

Jeff K.

Ilos is easy to use (really, really easy), has a really good set of features that are easy to use, and it's great with Lessonly.

AL

Andrew L.

Categories in common

Features

Total

3

14

19

features in common

3

features in common

ShowHows user ratings

Functionality

(0)

Unique features

Customizable Reports
Reporting/Analytics
Multi-Channel Data Collection

Enghouse eKMS user ratings

Functionality

Unique features

Text Editing
Content Library
Interaction Tracking

Categories in common

Features

Total

13

24

19

features in common

13

features in common

Stonly user ratings

Functionality

(9)

Top features

Cataloging/Categorization
4.8
Knowledge Base Management
4.7
Text Editing
4.7

Enghouse eKMS user ratings

Functionality

Unique features

Discussions/Forums
N/A
Interaction Tracking
N/A
Commenting/Notes
N/A

Categories in common

Features

Total

16

158

19

features in common

16

features in common

Zoho Desk user ratings

Functionality

(1.9K)

Top features

SSL Security
5.0
Workflow Configuration
5.0
Customer History
5.0

Enghouse eKMS user ratings

Functionality

Unique features

Contact Management
N/A
Content Library
N/A
Commenting/Notes
N/A

Pricing

Starting from

$14/month

Value for money

4.5

0.0

What users say about Zoho Desk's value for money

Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy.

Kassy C.

Zoho Desk is a great addition to the Zoho Suite of products. We appreciate the great value offers in the entire suite.

KB

Keith B.

Categories in common

Features

Total

15

81

19

features in common

15

features in common

elevio user ratings

Functionality

4.4

(30)

Top features

Proactive Chat
5.0
Live Chat
5.0
Content Management
5.0

Enghouse eKMS user ratings

Functionality

Unique features

Real Time Notifications
N/A
Contact Management
N/A
Discussions/Forums
N/A

Pricing

Starting from

$99/month

Value for money

4.6

0.0

What users say about elevio's value for money

Overall we are very happy with how Elevio is integrated into our platform and helps us prevent questions and be proactive with supporting our clients. Especially with how easy it is to configure.

Tv

Tony v.

Working with the Elev.io team has been great. They are responsive, but more than that, extremely helpful if we hit any issues or questions.

CT

Claire T.

Categories in common

Features

Total

9

99

19

features in common

9

features in common

Mobile Service Cloud user ratings

Functionality

(0)

Unique features

Multiple User Accounts
Performance Management
Appointment Management

Enghouse eKMS user ratings

Functionality

Unique features

Knowledge Base Management
Self Service Portal
Discussions/Forums

Categories in common

Features

Total

12

136

19

features in common

12

features in common

Vivantio user ratings

Functionality

4.2

(167)

Top features

Remote Access/Control
5.0
IT Asset Management
5.0
Customizable Branding
5.0

Enghouse eKMS user ratings

Functionality

Unique features

Decision Support
N/A
Text Editing
N/A
Discussions/Forums
N/A

Pricing

Starting from

$42/month

Value for money

4.2

0.0

What users say about Vivantio's value for money

The ease of doing business is the most best thing I found in Vivantio and also the reports it generates is simply awesome.

SS

Saleem S.

We have received excellent support from cust care at Vivantio throughout the migration plan, and I really appreciate the care, time and dedication he has shown that has helped us enormously.

SK

Steven K.

Categories in common

Features

Total

6

31

19

features in common

6

features in common

CloudApp user ratings

Functionality

(177)

Top features

Task Management
5.0
Search/Filter
5.0
Real Time Editing
5.0

Enghouse eKMS user ratings

Functionality

Unique features

Decision Support
N/A
Text Editing
N/A
Full Text Search
N/A

Pricing

Value for money

4.6

0.0

What users say about CloudApp's value for money

Overall its been a win for me and people are impressed when I share a video instead of just typing a response to a question they may have.

Karen H.

Cloudapp had the best features, better price and a great support/customer success team which made it easy to implement.

DK

Daniel K.

Categories in common

Features

Total

4

23

19

features in common

4

features in common

CustomerWise user ratings

Functionality

(3)

Unique features

Customizable Reports
Client Portal
Appointment Management

Enghouse eKMS user ratings

Functionality

Unique features

Content Management
Real Time Notifications
Customizable Forms

Categories in common

Features

Total

1

10

19

features in common

1

features in common

NeuQs Free Helpdesk user ratings

Functionality

(0)

Unique features

Audit Trail
Access Controls/Permissions
Audit Management

Enghouse eKMS user ratings

Functionality

Unique features

Reporting & Statistics
Content Library
Full Text Search

Categories in common

Features

Total

8

25

19

features in common

8

features in common

iorad user ratings

Functionality

(58)

Top features

In-App Training
5.0
Content Creation
5.0
Multi-Language
5.0

Enghouse eKMS user ratings

Functionality

Unique features

Decision Support
N/A
Discussions/Forums
N/A
Communication Management
N/A

Pricing

Starting from

$200/month

Value for money

4.6

0.0

What users say about iorad's value for money

It has been a godsend for sharing processes with internal and external team members. I particularly love having it for our help center because it's been a breeze to add new articles and edit articles.

MS

Monica S.

When we went to remote learning due to COVID 19, the great quality of the tutorials made the student's learning of the material easy & effective.

JD

Joy D.

Categories in common

Features

Total

5

49

19

features in common

5

features in common

Simplisys Service Desk user ratings

Functionality

4.8

(16)

Top features

Alerts/Escalation
5.0
Knowledge Base Management
5.0
Interaction Tracking
5.0

Enghouse eKMS user ratings

Functionality

Unique features

Content Management
N/A
Reporting & Statistics
N/A
Customizable Forms
N/A

Pricing

Starting from

$20

Value for money

5.0

0.0

What users say about Simplisys Service Desk's value for money

The ease at which we were able to set this up (with the excellent assistance of simplisys) was fantastic and the move from our previous system (spiceworks) to this has been seemless.

RD

Russell D.

Very helpful, its clear they care about their customers and want the installation to be a success. Really great company to deal with and are always ready to help.

AR

Alan R.

Categories in common

Features

Total

4

17

19

features in common

4

features in common

HelpMaster user ratings

Functionality

5.0

(1)

Unique features

IT Asset Management
Service Level Agreement (SLA) Management
Email Templates

Enghouse eKMS user ratings

Functionality

Unique features

Content Management
Real Time Notifications
Customizable Forms

Categories in common

Features

Total

11

82

19

features in common

11

features in common

Cayzu user ratings

Functionality

5.0

(31)

Unique features

Search/Filter
Single Sign On
Automated Routing

Enghouse eKMS user ratings

Functionality

Unique features

Text Editing
Content Management
Full Text Search

Pricing

Starting from

$4/month

Value for money

4.9

0.0

What users say about Cayzu's value for money

I love the level of customization for each agents, and creating forms would better manage, and direct each issue to the appropriate department for great support.

AC

Angie C.

Cayzu is the clear winner for us. Easy to use, flexible, great for agents and great for management.

PR

Pete R.

Categories in common

Features

Total

19

112

19

features in common

19

features in common

Supportbench user ratings

Functionality

4.6

(33)

Top features

Email Management
5.0
Support Ticket Management
5.0
Live Chat
5.0

Enghouse eKMS user ratings

Functionality

Unique features

No unique features

Pricing

Starting from

$40/month

Value for money

4.8

0.0

What users say about Supportbench's value for money

Good software helps create a high productivity rate and happy customers. We have both now that we have Supportbench.

KR

Kim R.

Amazing tool - all in one but also specialized. Super easy to use, MUCH better performance.

FS

Floyd S.

Categories in common

Features

Total

2

9

19

features in common

2

features in common

ManageEngine SupportCenter Plus user ratings

Functionality

4.4

(13)

Top features

Service Level Agreement (SLA) Management
5.0
Self Service Portal
5.0
Reporting/Analytics
5.0

Enghouse eKMS user ratings

Functionality

Unique features

Reporting & Statistics
N/A
Content Library
N/A
Full Text Search
N/A

Pricing

Starting from

$495/year

Value for money

4.5

0.0

What users say about ManageEngine SupportCenter Plus' value for money

Very good experience i have with product, im satisfied.

aK

amir K.

Very positive overall experience, and migrating colleagues to a new process and platform was very seamless.

AR

Verified reviewer

Categories in common

Features

Total

7

41

19

features in common

7

features in common

Mojo Helpdesk user ratings

Functionality

4.2

(73)

Top features

Self Service Portal
5.0
Service Level Agreement (SLA) Management
5.0
Inventory Management
5.0

Enghouse eKMS user ratings

Functionality

Unique features

Content Management
N/A
Decision Support
N/A
Commenting/Notes
N/A

Pricing

Starting from

$29/month

Value for money

4.6

0.0

What users say about Mojo Helpdesk's value for money

We review our tickets on a monthly basis to see where we need to improve on our services and it would be nice to export this data and maybe graph my statistics. Overall love the product.

AM

Alexandra M.

I love our Mojo Help Desk, its so easy to manage and easy to access. I wish in the reporting tool there was a way to export reports, if there is please let me know.

AM

Alexandra M.

Categories in common

Features

Total

11

41

19

features in common

11

features in common

KnowledgeOwl user ratings

Functionality

(211)

Top features

Knowledge Base Management
5.0
Document Storage
5.0
Tagging
5.0

Enghouse eKMS user ratings

Functionality

Unique features

Reporting & Statistics
N/A
Customizable Forms
N/A
Real Time Notifications
N/A

Pricing

Starting from

$79/month

Value for money

4.9

0.0

What users say about KnowledgeOwl's value for money

Super cost effective because of the you can customize it to fit you needs. Also, their customer service team is knowledgeable and accessible.

PK

Patrick K.

First, I want to point out how amazing the customer service is at Knowledge Owl. All questions are answered quickly and in such a friendly manner.

AD

Amanda D.

Categories in common

Features

Total

5

34

19

features in common

5

features in common

AzureDesk user ratings

Functionality

4.2

(50)

Top features

Queue Management
4.0
Incident Management
4.0
Email Management
4.0

Enghouse eKMS user ratings

Functionality

Unique features

Customizable Forms
N/A
Reporting & Statistics
N/A
Decision Support
N/A

Pricing

Starting from

$12/month

Value for money

4.7

0.0

What users say about AzureDesk's value for money

It has been a great experience so far. The support team and overall functionality is amazing.

HJ

Himanshu J.

From day one the team over at AzureDesk have been extremely helpful. They are always very responsive to requests and happy to have a Skype session at short notice if any issues arise.

TL

Trent L.

Categories in common

Features

Total

2

8

19

features in common

2

features in common

Tender Support user ratings

Functionality

3.0

(1)

Unique features

Workflow Configuration
Real-Time Chat
Live Chat

Enghouse eKMS user ratings

Functionality

Unique features

Reporting & Statistics
Content Library
Full Text Search

Categories in common

Features

Total

3

17

19

features in common

3

features in common

TechSee user ratings

Functionality

(0)

Unique features

Workflow Management
Customer History
Real Time Monitoring

Enghouse eKMS user ratings

Functionality

Unique features

Text Editing
Customizable Forms
Real Time Notifications

Categories in common

Features

Total

7

68

19

features in common

7

features in common

Apptivo user ratings

Functionality

4.3

(675)

Top features

Customizable Fields
5.0
Support Ticket Management
5.0
Campaign Management
5.0

Enghouse eKMS user ratings

Functionality

Unique features

Decision Support
N/A
Discussions/Forums
N/A
Commenting/Notes
N/A

Pricing

Starting from

$10/month

Value for money

4.7

0.0

What users say about Apptivo's value for money

We have not yet fully deployed the program, but to date our experience with the flexibility and ease of customization of the program seems to be outstanding.

TM

Tara M.

We did not have to make our business fit their software, they fit Apptivo to our business. The Apptivo team is still available to help, so service is excellent.

MP

Mark P.

Categories in common

Features

Total

10

41

19

features in common

10

features in common

Yonyx user ratings

Functionality

(198)

Top features

Feedback Management
5.0
Routing
5.0
Help Desk Management
5.0

Enghouse eKMS user ratings

Functionality

Unique features

Interaction Tracking
N/A
Contact Management
N/A
Discussions/Forums
N/A

Pricing

Value for money

4.7

0.0

What users say about Yonyx's value for money