SmartSupport Pricing Plan & Cost Guide

SmartSupport

Internal & external knowledge base and forum management

4.21/5 (12 reviews)

SmartSupport Pricing

Starting from: $199.00

Pricing model: Subscription, Open Source

SmartSupport offers several packages - Basic, Pro, and Enterprise - starting at $199.

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SmartSupport Pricing Reviews

Pros
  • Take your time and learn it. For this is a great program and can help you do tons of stuff once you figure it out.Jessica B.Read the full review
  • I like the quality and customer service. I always feel like I am speaking to someone knowledgable.Rebecca A.Read the full review
  • Also able to pull reports quickly. The customers like the updated look of the site and ease of usability with improved navigation.Kim W.Read the full review
Cons
100%
recommended this to a friend or a colleague

1 reviewers had the following to say about SmartSupport's pricing:

Faisal Yazadi

SmarSupport Product Evaluation. CyberGlove User Forum Support

Reviewed 2011-10-19
Review Source: Capterra

SmartSupport is a great product at a very good price point. Everyone at Safeharbor is a joy to work with and they delivered on everything the promised.

Pros
Very simple implementation. Knowledgeable team to work with. We were up and running in a very short time. Very feature rich support environment

Cons
Everything is working great.

Rating breakdown

Ease of use
Customer support

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