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Enghouse eKMS Logo

Enghouse eKMS

Internal & external knowledge base and forum management

(4)

Enghouse eKMS Reviews

Overall rating

4.2

/5

12

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.44/10

Reviews by rating

Pros and cons

SmartSupport is a great product at a very good price point. Everyone at Safeharbor is a joy to work with and they delivered on everything the promised.
The Safeharbor support team has provided excellent service by training during conversion, helping to improve our site, and answering questions whenever necessary.
Take your time and learn it. For this is a great program and can help you do tons of stuff once you figure it out.
Sometimes, the product can be difficult to navigate and a little confusing.
The fact that I was really unsure on how to get started.
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12 reviews

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