Sync.com Pricing Plan & Cost Guide

Sync.com

Private file sharing and storage

4.31/5 (26 reviews)

Sync.com Pricing

Starting from: $5.00/month

Pricing model: Free, Subscription

Free Trial: Available (No Credit Card required)

Sync.com offers a free starter plan with basic features, after which pricing starts at $5 per user per month for 1TB of cloud storage per user (with annual billing). Pricing then scales based on the amount of storage, as follows:

Standard: $5/user/month for 1TB of storage per user and up to 100 users.
Plus: $8/user/month for 4TB of storage per user and up to 100 users.
Advanced: $15/user/month for 10TB of storage per user and up to 1000 users.

Enterprise options are also available. Contact Sync.com for more information.

View Pricing Plans

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Sync.com Pricing Reviews

Pros
  • It is cheaper than alternatives, but it still has strong encryption and best security practices. The interface is easy to use, and it is easy to share folders with other users/collaborators.Verified ReviewerRead the full review
  • This platform is a great low cost (free) tool for backing up data files to the cloud in a safe and secure format.Verified ReviewerRead the full review
  • I like that I feel more confident our files are now secure and that it isn't breaking the bank.Lisa S.Read the full review
Cons
  • Sometimes due to connection trouble sync is lost and I had to do a manual pause > resume to make it work.Eduardo R.Read the full review
  • The browser panel is also not able to reconnect to the cloud once the Internet connection is lost.Marina Z.Read the full review
  • The only downside I find is the conflicted files when two or more people are working on a document at the same time.Eduardo R.Read the full review
85%
recommended this to a friend or a colleague

9 reviewers had the following to say about Sync.com's pricing:

Koon Chakhatrakan

Started off great but have fallen fast

Used daily for 2+ years
Reviewed 2020-05-25
Review Source: Capterra

Started off as a good system for small businesses with one of two users. Once you have files (we are at 120GB of 2TB quota) and the system stops syncing across devices completely. The only support option is through a contact form, and support team takes 2-3 days to respond. As a premium member, this "priority" support is poor.

Pros
Affordable pricing, easy to use system, supports multiple platform.

Cons
Doesn't work for teams with lots of files. Syncing files between computers take days. Support is irresponsive. Premium members receiving "priority" support still gets a reply after 2-3 days.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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Anonymous

Secure and Affordable Cloud Storage

Used weekly for 2+ years
Reviewed 2019-12-27
Review Source: Capterra

We use Sync.com successfully to organize our large documents and files that we share with clients. Many times, clients have to send us very large media files. Instead of trying to send these through emails or through WeTransfer, it is so much more organized to send them an invitation to a shared folder and have them upload as much as they want into that folder. It saves everybody time, and it keeps things more organized. It also gives me peace of mind knowing that all of the data is encrypted and secure.

Pros
This cloud storage service is simple, affordable, and secure. It does everything you need it to do. It is cheaper than alternatives, but it still has strong encryption and best security practices. The interface is easy to use, and it is easy to share folders with other users/collaborators. The desktop app works nicely to keep the folders on your computer in sync with any changes made by other users. When we do file sharing with clients, the interface is intuitive, so we never have to guide them through the process.

Cons
It's not as ubiquitous, so we usually ask our client to create the free account with Sync.com first to start sharing their files with us. I was also not aware that the "Vault" service provided by Sync.com is not adequate to do a full backup of my hard drive. I found that out after trying and failing and dealing with the customer support until they finally realized that this wouldn't work because some of the cache files were changing too often in the background. Overall, the customer support was helpful throughout the process though.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 9/10

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Orlando Lopez de Victoria

Great cloud alternative

Used daily for 2+ years
Reviewed 2018-10-09
Review Source: Capterra

Pros
It's a cloud service that is well-priced and with many great security features for sharing files.

Cons
It still needs to have some features that other famous cloud providers have, like unlimited file batch upload from a smartphone.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 9/10

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Anonymous

Sync safe tool for online cloud storage

Used weekly for 1-2 years
Reviewed 2018-09-29
Review Source: Capterra

Pros
This platform is a great low cost (free) tool for backing up data files to the cloud in a safe and secure format. I found it very easy to navigate the platform and was able to quickly upload files of various standard formats: pdf, jpg, word, and excel. The mobile app provides ease of access to your e-cloud storage as well the the webplatform that can be accessed from any device.

Cons
I can’t say that there is anything that I don’t like about Sync. I havent run into any specific issues since i started using it a little over a year ago.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Amanda Goss

Great product... Very pleased so far

Used daily for less than 6 months
Reviewed 2018-08-15
Review Source: Capterra

Positive and efficient

Pros
I have used Dropbox for storage in the past but Sync is a better option when considering price per month. It's a secure way to save files which I particularly love because I am in employment law. There are many documents in every case and a safe way to protect these documents is crucial.

Cons
I've been using Sync for just under 6 months. I have not noticed any downside to the software to date.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Brahm Dorst

After 1 year using Pro version of Dropbox and Sync, I now only use Sync.com

Used daily for 1-2 years
Reviewed 2017-05-13
Review Source: Capterra

Pros
Fast. Affordable. Secure. Intuitive. For half the price of Dropbox, plus the ability to recover old versions and deleted files. For business, teams are basically free, compare to Dropbox where an account with teams isan amount per user, sync is a small amount per user. Sync also has a vault feature, which is a nice for backup files and long term storage of files that you want to keep safe and don't need to work with everyday. Love that when you share folders with someone, the shared folders only count toward the original users quota. This makes it possible for a PRO user to share large files with free account users. With Dropbox, I couldn't share large folders with clients unless they had a paid Dropbox account.

Cons
If you try to change too many file or folder names in too short a time, Sync starts to produce conflicting files, especially if you have two computers syncing to the cloud at the same time. Dropbox algorithms seem to resolve file conflicts better. There is not much customer support to speak of, just help boards and email.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Great cloud storage backup for documents

Used daily for 1-2 years
Reviewed 2018-08-02
Review Source: Capterra

Simple, safe cloud backup for corporate documents

Pros
I like sync.com because it allows us to backup our corporate files and documents, in addition to having local copies. Synchronization is seamless and it supports multiple users to access the files and folders. The storage space they offer is also huge for the premium version. It allows you to create links to access documents, with expiry option for external users.

Cons
The cost can be considered high as compared to other cloud storage applications which offer similar features at no cost

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Jan Park

My goto file backup and synchronisation tool

Used daily for 6-12 months
Reviewed 2018-07-10
Review Source: Capterra

Replaced my old Dropbox account for client files management

Pros
- Easy to setup and control the workflow - Fast sync and you can choose exactly what folders to sync - Easy to share folders and documents for sync with other and collaborate - Includes a history for your activities - Can check if a file has been downloaded (great for clients review) - Team shared folders - More pricing options - Easy access and management through the web application

Cons
- Does not have as many integrations with third parties yet compared to other platforms - Hard to tell which files and folders are shared and to whom within the desktop app

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Lisa Smart

Secure and affordable file sharing.

Used daily for less than 6 months
Reviewed 2020-10-12
Review Source: Capterra

We needed a file storage system that was more secure than Google Drive, and affordable. This fit the bill. I like that I feel more confident our files are now secure and that it isn't breaking the bank.

Pros
We share files among a team and needed a solution that would allow us keep doing that in a user-friendly way. We also needed it to be secure. Sync.com works very well for us in these ways.

Cons
There are a few quirks that are challenging - for example, you can't rename top-level folders for a whole team that are shared with a team, and that moving files breaks the link to those files. They are small things and wouldn't make us stop using it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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