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Teamwork vs Ring4 Comparison

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Overview

Work and project management software that helps in-house teams & agencies improve collaboration, visibility, accountability...

Ring4 is a cloud-based solution designed to help businesses of all sizes generate a second phone line for calling and texting....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

10

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

8

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

408

220

48

3

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.5

5

4

3

2

1

11

2

1

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

Pros

Use Teamwork every day and great task management software and absolutely love it and make constant updates to improve the experience. A good place to document everything.
From the sales team to technical support, the responsiveness and dedication from the crew at Teamwork has been fantastic.
I have been using TeamWork for 6 years now, I am very happy with it, and new useful features are always being added, making the tool more and more helpful and efficient.

Pros

I love love love this product. It is helping me communicate with customers in other countries easily.
Super easy to use on Mac platforms. Easy to message back and forth between clients.
Works perfectly and very easy to use and setup.

Cons

Our problem was that everyone on our team was using the software differently and projects were getting lost simply because they weren't assigned correctly.
In order for a task to be sent to billing it has to have hours attached. This is a pain if you have no hours but do have materials.
We do struggle to get reports out of the system in an automated or less manual way, particularly the billing side of the system.

Cons

Unfortunately I get many spam calls on my regular cell number because it is listed on the web. By changing to a Ring 4 number I am able to block all these spam calls.
I find that the app does not always ring through when I get a call. I usually notice that I have missed a call when I see there is a voice mail.
Doesn’t sync bt apple products with same iTunes accounts - annoying when you have multiple team members using software and moon can see evidence of what other are doing.
  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features150
  • API
  • Access Controls/Permissions
  • Action Item Tracking
  • Action Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Agile Methodologies
  • Alerts/Notifications
  • Anti Spam
  • Approval Process Control
  • Archiving & Retention
  • Assignment Management
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Auto Framing
  • Auto-Dialer
  • Availability Management
  • Billable Items Tracking
  • Billing & Invoicing
  • Budget Management
  • Bug Tracking
  • Business Process Automation
  • Calendar Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Tracking
  • Call Transcription
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Campaign Management
  • Capacity Management
  • Categorization/Grouping
  • Charting
  • Chat/Messaging
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Tracking
  • Contact Database
  • Contact Management
  • Cost-to-Completion Tracking
  • Create Subtasks
  • Customizable Branding
  • Customizable Categories
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Storage Management
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Desktop / Browser Sharing
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Due Date Tracking
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Email-to-Task Conversion
  • Employee Directory
  • Employee Time Tracking
  • Estimating
  • Event Triggered Actions
  • File Management
  • File Sharing
  • Gamification
  • Gantt/Timeline View
  • Goal Setting / Tracking
  • HD Audio/Video
  • ID Scanning
  • IVR / Voice Recognition
  • Idea Management
  • Import Tasks
  • Invoice Management
  • Issue Management
  • Issue Tracking
  • Job Management
  • Job Tracking
  • Kanban Board
  • Labeling
  • Lifecycle Management
  • Live Chat
  • Milestone Tracking
  • Mobile Access
  • Monitoring
  • Multi-Department/Project
  • Multi-Language
  • Multi-Participant Screen Sharing
  • Multiple Projects
  • On-Demand Recording
  • Organizational Charting
  • Overtime Calculation
  • Parent Task
  • Percent-Complete Tracking
  • Performance Management
  • Performance Metrics
  • Planning Tools
  • Portfolio Management
  • Predictive Dialer
  • Presenter Control Management
  • Preview Functionality
  • Prioritization
  • Product Roadmapping
  • Productivity Analysis
  • Progress Reports
  • Progress Tracking
  • Project Estimating
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Real Time Notifications
  • Real Time Screen Sharing
  • Real-time Updates
  • Recording
  • Recurring Tasks
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Resource Management
  • Risk Management
  • Role-Based Permissions
  • SIP Trunking
  • SSL Security
  • Scheduled / Automated Reports
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Spam Blocker
  • Spreadsheet View
  • Status Tracking
  • Strategic Planning
  • Summary Reports
  • Supports Agile
  • Supports Scrum
  • Tagging
  • Task Board View
  • Task Editing/Updating
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Calendars
  • Template Management
  • Testing/QA Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timeline Management
  • Timer
  • To-Do List
  • Traditional Methodologies
  • Unified Communications
  • Version Control
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • Visualization
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Workflow Configuration
  • Workflow Management
  • Total features46
  • API
  • Access Controls/Permissions
  • Action Item Tracking
  • Action Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Agile Methodologies
  • Alerts/Notifications
  • Anti Spam
  • Approval Process Control
  • Archiving & Retention
  • Assignment Management
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Auto Framing
  • Auto-Dialer
  • Availability Management
  • Billable Items Tracking
  • Billing & Invoicing
  • Budget Management
  • Bug Tracking
  • Business Process Automation
  • Calendar Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Tracking
  • Call Transcription
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Campaign Management
  • Capacity Management
  • Categorization/Grouping
  • Charting
  • Chat/Messaging
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Tracking
  • Contact Database
  • Contact Management
  • Cost-to-Completion Tracking
  • Create Subtasks
  • Customizable Branding
  • Customizable Categories
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Storage Management
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Desktop / Browser Sharing
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Due Date Tracking
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Email-to-Task Conversion
  • Employee Directory
  • Employee Time Tracking
  • Estimating
  • Event Triggered Actions
  • File Management
  • File Sharing
  • Gamification
  • Gantt/Timeline View
  • Goal Setting / Tracking
  • HD Audio/Video
  • ID Scanning
  • IVR / Voice Recognition
  • Idea Management
  • Import Tasks
  • Invoice Management
  • Issue Management
  • Issue Tracking
  • Job Management
  • Job Tracking
  • Kanban Board
  • Labeling
  • Lifecycle Management
  • Live Chat
  • Milestone Tracking
  • Mobile Access
  • Monitoring
  • Multi-Department/Project
  • Multi-Language
  • Multi-Participant Screen Sharing
  • Multiple Projects
  • On-Demand Recording
  • Organizational Charting
  • Overtime Calculation
  • Parent Task
  • Percent-Complete Tracking
  • Performance Management
  • Performance Metrics
  • Planning Tools
  • Portfolio Management
  • Predictive Dialer
  • Presenter Control Management
  • Preview Functionality
  • Prioritization
  • Product Roadmapping
  • Productivity Analysis
  • Progress Reports
  • Progress Tracking
  • Project Estimating
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Real Time Notifications
  • Real Time Screen Sharing
  • Real-time Updates
  • Recording
  • Recurring Tasks
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Resource Management
  • Risk Management
  • Role-Based Permissions
  • SIP Trunking
  • SSL Security
  • Scheduled / Automated Reports
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Spam Blocker
  • Spreadsheet View
  • Status Tracking
  • Strategic Planning
  • Summary Reports
  • Supports Agile
  • Supports Scrum
  • Tagging
  • Task Board View
  • Task Editing/Updating
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Calendars
  • Template Management
  • Testing/QA Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timeline Management
  • Timer
  • To-Do List
  • Traditional Methodologies
  • Unified Communications
  • Version Control
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • Visualization
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations121
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations4
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk