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Tix
5
160
4
30
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A provider of online and box office ticketing
Table of Contents
Tix - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Tix overview
Based on 192 verified user reviews
What is Tix?
By industry, Tix reviewers are most commonly professionals in entertainment (33%). The most frequent use case for Tix cited by reviewers is ticketing (91% of reviewers).
What do users say about Tix pricing?
Most reviewers indicate Tix offers strong value for money due to its competitive pricing and robust features. Users appreciate the transparent fee structure, but some users report dissatisfaction with certain charges, such as dispute or benefit concert fees.
Starting price
Alternatives
with better value for money
Pros & Cons
Customer Support
Ticket Sales
Venue Management
Credit Card Processing
Pricing
Tix’s user interface
Tix review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.7
Ease of use
4.7
Customer support
4.9
Reviews sentiment
What do users say about Tix?
Reviewers appreciate Tix for its responsive and knowledgeable customer support, reasonable pricing, and ease of use for both event organizers and ticket buyers. They find it simple to set up events, manage venues of various sizes, and access robust reporting tools, while noting that the platform offers good value and flexibility for different needs. They say the system is user friendly and quick to learn, with helpful training and support available when needed.
Some mention occasional bugs or minor interface issues, but they report these are resolved quickly by support. They would like improvements in automation, reporting customization, and certain ticketing features.
Select to learn more
Who uses Tix?
Based on 192 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Tix's key features
Most critical features, based on insights from Tix users:
All Tix features
Features rating:
Tix alternatives
Tix
Starting from
0.25
Purplepass
Starting from
No pricing info
Ticket Tailor
Starting from
0.28
One-time payment
ThunderTix
Starting from
20
Per month
Tix pricing
Pricing plans
Pricing details:
User opinions about Tix price and value
Value for money rating:
Of 20 reviews that provide robust commentary on Tix's price and value, mention it in a positive light.
Most reviewers indicate Tix offers strong value for money, highlighting its competitive and reasonable fee structure, especially for budget-conscious users. They appreciate that Tix provides a robust set of features and reliable performance without a prohibitive cost. Users say the platform’s pricing is transparent, and they value the ability to manage fees for different events. Some reviewers find Tix affordable compared to competitors and note that all essential functionalities are included at a good price. However, some users report dissatisfaction with specific fees, such as dispute charges or fees for benefit concerts, which they feel are unnecessary.
, and
Tix integrations (13)
Integrations rated by users
We looked at 192 user reviews to identify which products are mentioned as Tix integrations and how users feel about them.
Integration rating: 5.0 (4)
“We used authorize.net as our payment processor”
Megan H.
Executive Director
Integration rating: 5.0 (3)
“Integration with Square is important because it helps streamline payment processing, keeps transactions organized, and makes checkout easier for both myself and my clients.”
“Easy to integrate, even for someone not too tech savvy like me.”
Wendy M.
Owner and HHP
Integration rating: 4.3 (3)
“We have used it in the past, not active anymore but as far as I can remember it was too much data to manage.”
Rushna M.
Donor Care Lead
Integration rating: 4.5 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
“I use SpotOn as my credit card processing company and it was great that Tix supported and integrated with them.”
Collin W.
General Manager
Tix customer support
What do users say about Tix customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Tix customer support.
Widely noted by reviewers, Tix customer support is consistently responsive, knowledgeable, and genuinely helpful during issues.
A fair number of users highlight the quick response times and effective resolution of problems, even with urgent or complex needs.
Multiple users appreciate the personalized, attentive service and the willingness of support staff to go above and beyond.
A portion of reviewers value the ease of contacting support, the availability across time zones, and ongoing follow-up after issues.
Support options
Training options
To see what individual users say about Tix's customer support, check out the review snippets below.
“Also, Tix' customer service is excellent with courteous representatives who are responsive and really know the answers.”
Stacey D.
Associate Director
“Have worked with Tix since 2010 in various institutions; Positive all-round experience, both in Tix customer service and issue resolution; Grade A+.”
Christopher M.
Senior Lecturer
Tix FAQs
Tix has the following typical customers:
Freelancers, Large Enterprises, Mid-size Business, Small Business
These products have better value for money
Q. What is Tix used for?
Tix is a cloud-based online ticketing solution that allows organization and event management companies to sell tickets to customers. It enables customers to book tickets through box-office setups i.e. tickets sold from walk-up counters and direct sales channels, through online sales which includes mobile devices, and through Tix’s call center. Tix's email marketing features can be used to send mass email notifications to customers to inform them of upcoming events, season ticket renewals, and pre-event and post-event emails. Organizations can choose to integrate custom merchant accounts with Tix or use Tix for credit card processing. Tix integrates with dozens of credit card payment gateways such as Stripe, Square, Authorize.net, and PayPal. Tix can be used for ticket printing that includes print at home e-tickets as well as printing with purpose-built ticket printers such as boca systems and practical automations, and receipt type printers such as Epson and star printers. Seat selection lets users choose their preferred seats, along with a photographic view of their seats. A real-time social distancing option is also available for reserved seating events to provide a buffer of a configurable number of seats between groups of patrons. Tix integrates with third-party services including MailChimp and SurveyMonkey. Customer and sales data can also be exported for use in external CRM systems. Tix also provides the users with additional features such as barcode scanning, brand promotion, mobile box office, donation & memberships, and analytics. The company caters to the needs of music venues, theatres, colleges & universities, sporting events, casinos, festivals, museums and others.
Q. Does Tix support mobile devices?
Tix supports the following devices:
iPad, Android, iPhone
Q. What level of support does Tix offer?
Tix offers the following support options:
24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support
