Universal Knowledge Features

Universal Knowledge

Multi-solution knowledge management product

  0 reviews

Universal Knowledge Feature Summary

  • Natural language search
  • Self-learning
  • Multi-lingual index & search
  • User-defined content expiry & revalidation schedules
  • Simple content editor
  • Configurable taxonomy structure
  • Dynamic document repositories
  • Review & approval workflows
  • Full audit trails
  • Document versions
  • Customer feedback capture
  • Customizable templates
  • Style sheets
  • Knowledge capture
  • Notifications portal
  • Custom reporting
  • Report dashboards
  • Automatic index process
  • Keyword extraction
  • Image & video embedding
  • Dynamic FAQs
  • ‘Required Reading’
  • Self-service portal
  • Guided problem solving

Competitor Feature Comparison

API
Audit Trail
Automatic Notifications
Content Library
Content Repository
Customizable Reporting
Customizable Templates
Document Management
Document Review
Feedback Collection
Indexing
Knowledge Base Management
Natural Language Search
Receiving
Search Functionality
Self Service Portal
Self-Learning
Tagging
Training Management
Version Control
Video Support
Learn moreCompare App
API
Audit Trail
Automatic Notifications
Content Library
Content Repository
Customizable Reporting
Customizable Templates
Document Management
Document Review
Feedback Collection
Indexing
Knowledge Base Management
Natural Language Search
Receiving
Search Functionality
Self Service Portal
Self-Learning
Tagging
Training Management
Version Control
Video Support
Visit WebsiteCompare App
API
Audit Trail
Automatic Notifications
Content Library
Content Repository
Customizable Reporting
Customizable Templates
Document Management
Document Review
Feedback Collection
Indexing
Knowledge Base Management
Natural Language Search
Receiving
Search Functionality
Self Service Portal
Self-Learning
Tagging
Training Management
Version Control
Video Support
Visit WebsiteCompare App