This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

UserVoice vs Microsoft Power BI Comparison

Add to Compare

Compare similar apps

Bitrix24 logo

Bitrix24

4.0

Zendesk logo

Zendesk

4.4

LiveAgent logo

LiveAgent

4.7

Sprinklr logo

Sprinklr

4.2

Genesys Cloud CX logo

Genesys Cloud CX

4.2

Zoho Desk logo

Zoho Desk

4.5

Good recommendations?

Overview

UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback.

Category Leaders

Microsoft Power BI converts data into rich interactive visualizations, utilizing business analytics tools to share dashboard-based...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

9.99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

5

4

3

2

1

36

19

8

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

5

4

3

2

1

535

334

47

7

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

When I was testing all customer service software, I needed one that was the best at its core product which is a ticketing and knowledgebase system. This in my opinion is the best at what it does.

RR

Ranvir R.

I like the constant updates, a great knowledge base. The most amazing part for me that guys are using their own tool for their product management.

ET

Ekaterina T.

Add on top of that an incredibly innovative feedback system that truly helps you prioritize what customers want what.

Evan H.

Pros

It's an incredible programming for examination. I love the perception highlights since it transform drilling information into fun outlines or diagrams.

Milind D.

The ability to filter to the specific metric we are interested in is an amazing feature.

AR

Anonymous Reviewer

A great reporting tool with great visuals and user friendly graphical user interface.A wonderful application for running day to day activities.

CM

Clive M.

Cons

We were constantly struggling to get it to work properly in the beginning. I thought the set up was horribly confusing and time consuming.

NA

Neesa A.

The lack of the feature where a user can select his or her language, and automatically have the Knowledge Base switch to that language, is anathema to an SaaS business looking to scale globally.

NT

Nick T.

When you cc someone on a ticket, the cc-ed recipient cannot see the customer's email address. Quite hard to navigate through the interface.

CM

Ching-Mei C.

Cons

Could be frustrating to use when first starting as it would give you an error message but provide no specifics on what is wrong or directions to fix it.

YZ

Yang Z.

I find it a bit frustrating when presented with a visualisation that doesn't represent the particular angle on the data I am looking for.

DS

Daniel S.

Had to take some training courses and even at that it was still confusing.

KJ

Kyle J.

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features41
  • API
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Categorization/Grouping
  • Collaboration Tools
  • Customer Segmentation
  • Customizable Branding
  • Customizable Categories
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Blending
  • Data Cleansing
  • Data Connectors
  • Data Discovery
  • Data Import/Export
  • Data Management
  • Data Quality Control
  • Data Synchronization
  • Data Transformation
  • Data Visualization
  • Discussions / Forums
  • Email Management
  • Engagement Tracking
  • Feedback Management
  • Gantt/Timeline View
  • Geographic Maps
  • High Volume Processing
  • Idea Management
  • Idea Ranking
  • Ideation
  • Integration into Third Party Applications
  • Interactive Reports
  • Knowledge Base Management
  • Mind Maps
  • Mobile Access
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Natural Language Search
  • Negative Feedback Management
  • Polls/Voting
  • Prioritization
  • Product Data Management
  • Product Roadmapping
  • Project Management
  • Real Time Analytics
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements Management
  • Self Service Data Preparation
  • Self Service Portal
  • Self-service Analytics
  • Status Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Visual Analytics
  • Widgets
  • Workflow Management
  • Total features34
  • API
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Categorization/Grouping
  • Collaboration Tools
  • Customer Segmentation
  • Customizable Branding
  • Customizable Categories
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Blending
  • Data Cleansing
  • Data Connectors
  • Data Discovery
  • Data Import/Export
  • Data Management
  • Data Quality Control
  • Data Synchronization
  • Data Transformation
  • Data Visualization
  • Discussions / Forums
  • Email Management
  • Engagement Tracking
  • Feedback Management
  • Gantt/Timeline View
  • Geographic Maps
  • High Volume Processing
  • Idea Management
  • Idea Ranking
  • Ideation
  • Integration into Third Party Applications
  • Interactive Reports
  • Knowledge Base Management
  • Mind Maps
  • Mobile Access
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Natural Language Search
  • Negative Feedback Management
  • Polls/Voting
  • Prioritization
  • Product Data Management
  • Product Roadmapping
  • Project Management
  • Real Time Analytics
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements Management
  • Self Service Data Preparation
  • Self Service Portal
  • Self-service Analytics
  • Status Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Visual Analytics
  • Widgets
  • Workflow Management

Integrations

  • Total integrations53
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Zapier
  • Zendesk
  • Total integrations253
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Zapier
  • Zendesk

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Microsoft Power BI logo

Microsoft Power BI

Powerful tool for visibility of data across organization

Reviewed 4 years ago
Pros

Power BI is easy to set up, and has many different data connectors. You can try it out for free, and it is already included for your organization if you have Office 365. It will take some training (especially in the DAX language) to have it work to its full potential (as with any software), but it is better than all of its competitors, which cost MUCH MUCH more.

Cons

Not a lot for cons. Microsoft is sometimes slow to follow up on requests through UserVoice and on the online PowerBI community.