Vitrium Security vs Lizard Safeguard PDF Security Comparison

There doesn't seem to be another service on the market that would be able to serve our unique use-case.

When purchasing this service, there was a considerable lack of clarity around the ability to prevent users from printing protected documents as a PDF to circumvent the security measures. These restrictions are actually quite limited in their scope and I would like to see the service developed to allow users to print to paper without printing to PDF.

The security features seem to work really well and I've had only positive reactions from my customers when sending them a Vitrium-protected PDF. It is enabling me to change my business model and to move away from print.

The user interface is a little clunky and initially counterintuitive. I think the user training is essential, and excellent as my trainer was I'd prefer a system where this was not necessary.

Thanks, Thomas for your valuable feedback. Vitrium has produced several more videos including detailed ones on our DRM implementation which can be confusing by times. You may want to review some of these or simply email support@vitrium.com if you have specific hurdles that you're trying to cross. Our videos can be found here: https://support.vitrium.com/hc/en-us/categories/360000918811-Videos

UI is easy to use and allows for all our business needs

Occasional issues with errors for customers but mainly this is end user driven

The social DRM function is excellent and has proven to be very helpful.

I think the configuration is comprehensive but difficult to follow.

The software protects our high value content in a cost effective way

The customers find it more difficult to use than a normal pdf

We use Vitrium mainly as a client PDF document security solution. It is cost effective, easy to use, with cogent and timely customer support that feels more like a part of your team rather than just another outsourced service run by low level customer service reps. When you need help. You get it directly from people who know the product and that save time, anxiety, and money.

With what it already does so efficiently with documents, would love for Vitrium to develop a multimedia DRM solution that covers audio and video so we wouldn't need to look for a DRM solution with a different company to cover those areas.

Thank, Sterling so much for taking the time to leave us this amazing review. I'm sure you already know this today, but Vitrium now supports much more than PDF's today. A complete list, including video, is available here: https://support.vitrium.com/hc/en-us/articles/360000423563-What-file-formats-does-Vitrium-Security-protect-

I liked the details,and video about it..

they do not have a free version,demo etc

Vitrium has provided our company with an secure way of selling our resources in the digital environment. The software provides many features that enhance the end-user experience for our product. Administration is very simple.

Conversion from a rich PDF file was not simple. Effects applied in the InDesign software and thus apparent in our PDF supplied for conversion to the Vitrium platform didn't convert easily. Once these effects were removed the conversion was easy.

Both the Vitrium product and team have been a pleasure to work with. We pose an unusual use case and Vitrium has been exceptionally accommodating and helpful.

The only weakness is the reduced ability for our students to annotate the protected PDF files.

Love that we can control who can and cannot view our PDF content

A little difficult to get set up and implement initially

Reports, Different Security Policies, Watermark functionality and many more...

Would be great to get a UI functionality that supports our one of the business model for (IP Authen.) user reports - Currently it is achievable via API

Thanks, Rishi for your kind words. We understand your concern over 'group reporting' capabilities, and our data model is to provide the tools for our customers (you) to build their own end-user/group reporting web pages.

Provides controllable/flexible security for our documents. Intellectual property protection for our materials.

Offline viewing doesn't work on Apple ios . Biggest complainte we get because many people use iPad or iPhone to review documents.

Thanks, Bob for taking the time to bring this to our attention. We always aim to deliver a great experience. Offline access is supposed to work on iOS devices but it could be that the content is simply too large to be saved in the browser's cache for offline retrieval. If you could email support@vitrium.com with an example, we will more than happy to help resolve this for you.

I'd say there are a ton of capabilities in the Vitrium system and the reporting capabilities are nice

Vitrium was a bit bit hard to configure on Day 1. I also felt the training provided could have been a bit better.

We are grateful to hear your kind words. If ever you need assistance, please simply email support@vitrium.com and we will happily guide you. And don¿t forget to visit our help center: https://support.vitrium.com/hc/en-us

We appreciate the ease of use and the effectiveness in the protection afforded our documents in using Vitrium Security.

The sole area in which we would like to see improvement is in an easier method for users to select their own user name and password options for viewing documents.

Thanks for your review. We are glad that you¿ve had a great experience in using Vitrium Security. Permissions are granted via user names which, in most cases, will be an email address. As many of the systems are integrated to 3rd party back-end systems, these email addresses are required to remain static in order to maintain the system relationships. However, an administrator of the Vitrium Administration UI can make the change to the end-users email address. However, an end-user must consult with the content vendor to request such a change.

I like that this is a very easy method for our customers to use, unlike other methods I have employed in the past I never have customers coming back to me with issues or complaints.

I don't like that we have to be the one to set the password for the client, each client should be able to change the password on their first login when we create an account. Also we should be able to revoke access to a document once sent to one user without revoking all users rights. Lastly, I would like permissions to be more granular. It would be nice to be able to give customers the ability to print without giving them the ability to edit the document.

Thanks, Lindsay, for your valuable feedback. Revoking access can be handled by utilizing DRM Settings when provisioning content to an individual user (as is the case on your account today). Remove the DRM assignment (set it to 'not set') and the user will lose access. However, when the user is in a group and that group is granted DRM permissions, you would have to remove the user from the group otherwise...

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Vitrium is able to accommodate some of our business requirements that are enhancements to their product. They are easy to integrate with.

Vitrium should consider enhancing their APIs to allow for bulk processing, as we have run into issues when we submit a large number of API requests. Also, they need to support more PDF readers.

Converts most document formats to a Secured PDF and a Secured Browser-viewable webpage. Versioning keeps everyone updated. Access controls are granular enough to control almost all end users interactions. Users management is simple. Cost is one of the best for a Entreprise class solution

Full Audit trail is missing, Multi Factor authentication is missing

Vitrium PDF protection has been a wonderful partner for my business since 2008. They are on top of changes in technology and have been very willing to understand and adapt to the unique requirements of my business. I am glad I chose them when I did.

Only compatible with Adobe Reader because of unique printing requirements. Unique printing requirements also mean that my customers cannot use protectedpdfs on iPads and other tablets.

After evaluating different market options, we chose Vitrium to protect our Educational Resources and share with our customers because the implementation process and its use for our end users are amicable while keeping all the security features we need.

There is nothing that I don't like. I love the features they offer such as annotation tools, customized view, and l look forward to the new additions Vitrium will offer.

The product ability to operate on user's computers without the need to install client software was a driving factor for selecting the product among the competitors. The ability to operate both legacy way (using standard PDF viewer software) and newer way (using HTML5-compliant browsers) was also an important factor for us, as it allowed to support the wide user community without "big switch" at once.

The product has a lot of useful features but the documentation is somewhat lacking. The support staff and product specialists largely compensated for this, but the documentation quality still needs to be improved. As a side note, the product operations require setting up a new site or changing the security posture of the existing site (cross-domain access configuration). We went with the former option. This is not a show-stopper but something that should have been described better in the documentation early on.

Vitrium allows us to create a quick username and password for each customer, which speeds up our delivery process, compared to our previous system. The online web viewer is an easy way for customers to view the report. It also enables viewing on tablet computers.

The user interface does not display the number of devices on which users have accessed a document. That must be done manually by sorting and filtering a spreadsheet for each user and each document. A quick counter on the UI would be ideal, and should be simple to add.

We are so grateful for your kind words. Thanks for sharing your review. In more recent versions of Vitrium, and for the enterprise subscriptions only, there's additional information provided for a given User's record under the Clear Usage window. There, at a glance, one can see Device Use, IP Address Use, Print Use, and File Use. However, it would seem that also providing File Use WITH Device Use per file would be useful and would help identify potential issues with end-users sharing content credentials. Vitrium also has plans on adding a notification system where administrators can define 'triggers' for things such as a user accessing content from n or more devices (or IPs) within a specified period of time.

The control dashboard is simple neat and clean and very logical. We love the portal system which you can edit to showcase company branding. We have made it accessible from our website so from a customer point of view everything is integrated and seamless. Watermarking content in user-specific or general ways to suit is brilliant, and checking out that people have got what they need ok for the courses we put on is of massive importance. Probably the best over-arching things are that everything works and the customer support is brilliant.

Don't kid yourself that you'll get the hang of everything within 10 mins of messing around with the settings. You do have to put the time in to get your head round it - but that's less of a 'con' and more a reflection of the eye-watering range of configuration options there are. So you do have to invest some quality time to learn it - but everything you need is there, and it totally works.