Vitrium Systems Features

Vitrium Systems

Protect Your Content. Protect Your Business

4.42/5 (24 reviews)

Vitrium Systems Feature Summary

  • Data protection
  • User access controls
  • Data encryption
  • Replay attack prevention
  • Print, copy & document controls
  • Printing & device limiting
  • Computer & IP address limiting
  • Group management
  • Document analytics & metrics
  • Watermarks
  • Man-in-the-middle (MITM) attack prevention
  • Activity tracking
  • Collaborative review
  • Collaborative workspace
  • Custom login forms
  • Document review
  • Document storage
  • Customizable user portal
  • Permission management
  • Real time reporting
  • Data rights management
  • Search functionality
  • Secure data storage
  • 256-bit AES encryption
  • Third party integrations
  • Tracking features
  • Website integration
  • Keyword search
  • Data export
  • Data storage management
  • Document delivery
  • User activity monitoring
  • Revision tracking
  • Access control
  • Password management
  • Version control
  • Preview functionality
  • Document management
  • Collaboration tools
  • Behavior tracking
  • Commenting & annotations
  • DRM policy definition
  • User management
  • Document publishing

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Calendar Management (107 other apps)
Chat (137 other apps)
Collaboration Tools (255 other apps)
Collaborative Workspace (173 other apps)
Commenting (165 other apps)
Customizable Branding (129 other apps)
Document Management (135 other apps)
Document Storage (166 other apps)
Drag & Drop Interface (143 other apps)
File Management (119 other apps)
Permission Management (166 other apps)
Projections (123 other apps)
SSL Security (119 other apps)
Search Functionality (215 other apps)
Third Party Integration (161 other apps)

Competitor Feature Comparison

Vitrium Systems Feature Reviews

24 reviewers had the following to say about Vitrium Systems's features:

Alex Rozek

Vitrium offers a great cloud based document security product. Not many rivals out there.

2018-06-21

Secure management of documents post distribution and without using special software.

Pros

The ability to audit who reads what document when and control the access post distribution is a great feature.

Cons

The UI/UX can improve as well, and does not work in mobile.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Vitrium Systems


Thanks, Alex for your review. The Vitrium Web Viewer should work in all web browsers and all devices, including mobile. If you're having an issue, please reach out to support@vitrium.com. However, Vitrium's downloaded Protected PDFs will not work on mobile devices as Adobe's Reader for mobile doesn't have all the required functionality to support our implementation model.
Also, Vitirum does support diagonal watermarks but perhaps not in June 2018!

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Amy Campbell

Simple and easy

2018-06-19

Data analytics, digital rights management.

Pros

Determining who is accessing documentation has been helpful to the organization.

Cons

No folders and categorizing documents is not a function.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Vitrium Systems


Thanks, Amy for your valuable review. Your feedback always helps us get better. In the next release of Vitrium (later part of March 2019), the User Portal will support "Folders" as you describe.

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Adeline Wong

Vitrium Security

2018-12-19

We wanted to restrict others' access to our documents in softcopy for a prolonged period and the software perfectly address this.

Pros

I like the fact that there is an admin portal that allows easy administration and management of documents

Cons

DRM control setting that appears everywhere and I am not sure which is the valid one?

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Vitrium Systems


We¿re so glad that Vitrium successfully addressed the user access restriction and you¿ve found the admin portal easy-to-use.
DRM settings can be applied in five (5) areas: Global (not recommended for most), Content, Users, Groups, and Folders. We have a couple of useful videos that should help explain them in full detail here: https://support.vitrium.com/hc/en-us/categories/360000918811-Videos

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Anonymous
(Management Consulting company, 1-10 employees)

Secure and functional with great customer service

2018-10-12

Service and access to the employees, even top management, are very important to us.

Pros

The online web viewer is an easy way for customers to view the report. It also enables viewing on tablet computers.

Cons

A quick counter on the UI would be ideal, and should be simple to add.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Vitrium Systems


We are so grateful for your kind words. Thanks for sharing your review. In more recent versions of Vitrium, and for the enterprise subscriptions only, there's additional information provided for a given User's record under the Clear Usage window. There, at a glance, one can see Device Use, IP Address Use, Print Use, and File Use. However, it would seem that also providing File Use WITH Device Use per file would be useful and would help identify potential issues with end-users sharing content credentials. Vitrium also has plans on adding a notification system where administrators can define 'triggers' for things such as a user accessing content from n or more devices (or IPs) within a specified period of time.

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Rishi Singh

Robust & Self Intutive system

2018-12-18

Pros

Reports, Different Security Policies, Watermark functionality and many more...

Cons

Would be great to get a UI functionality that supports our one of the business model for (IP Authen.) user reports - Currently it is achievable via API

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Vitrium Systems


Thanks, Rishi for your kind words. We understand your concern over 'group reporting' capabilities, and our data model is to provide the tools for our customers (you) to build their own end-user/group reporting web pages.

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Lindsay Hall

Vitrium

2018-12-20

We are a consulting company specializing in IT Security and HIPAA Compliance.

Pros

I like that this is a very easy method for our customers to use, unlike other methods I have employed in the past I never have customers coming back to me with issues or complaints.

Cons

Lastly, I would like permissions to be more granular.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Vitrium Systems


Thanks, Lindsay, for your valuable feedback.
Revoking access can be handled by utilizing DRM Settings when provisioning content to an individual user (as is the case on your account today). Remove the DRM assignment (set it to 'not set') and the user will lose access. However, when the user is in a group and that group is granted DRM permissions, you would have to remove the user from the group otherwise the entire group of users would lose access.
Your request about the password is in the pipeline but has not been scheduled for development as yet.
We're not sure what you're describing as content as it is always read-only to an end-users. Perhaps you're describing annotations and printing? A suggestion is to reach out to support@vitrium.com and pose your concerns as our team will be more than happy to assist you to find solutions to the concerns.

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Madalina Oproni

Unfortunately, it has been slow recently

2018-06-19

Pros

Easy to track access, user friendly.

Cons

It happens with small and large documents. Not being able to see user's passwords.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Vitrium Systems


Thanks, Madalina for your feedback. Users passwords are a known sore spot and we'll be addressing that in the near future with a password reset feature for the end-users. However, if you'r eexperiencing slowness, please reach out to support@vitrium.com and someone will gladly investigate and help resolve the issue.

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Bob Collins

We use Vitrium to protect digital versions of our courseware

2018-06-22

intellectual property protection

Pros

Provides controllable/flexible security for our documents.

Cons

Biggest complainte we get because many people use iPad or iPhone to review documents.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Vitrium Systems


Thanks, Bob for taking the time to bring this to our attention. We always aim to deliver a great experience. Offline access is supposed to work on iOS devices but it could be that the content is simply too large to be saved in the browser's cache for offline retrieval. If you could email support@vitrium.com with an example, we will more than happy to help resolve this for you.

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Anonymous
(Market Research company, 1-10 employees)

Easy and Effective PDF Protection

2019-01-04

We have had a great experience in using Vitrium Security to protect documents which we deliver to our customers.

Pros

We appreciate the ease of use and the effectiveness in the protection afforded our documents in using Vitrium Security.

Cons

The sole area in which we would like to see improvement is in an easier method for users to select their own user name and password options for viewing documents.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Vitrium Systems


Thanks for your review. We are glad that you¿ve had a great experience in using Vitrium Security. Permissions are granted via user names which, in most cases, will be an email address. As many of the systems are integrated to 3rd party back-end systems, these email addresses are required to remain static in order to maintain the system relationships. However, an administrator of the Vitrium Administration UI can make the change to the end-users email address. However, an end-user must consult with the content vendor to request such a change.

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Rhys Watt

Fits all needs with a good support team

2019-01-04

Intelligence security and protection

Pros

UI is easy to use and allows for all our business needs

Cons

Occasional issues with errors for customers but mainly this is end user driven

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jason Condello

We are very happy with support, but there are a number or shortcomings with the product.

2018-06-21

It secures our documents and that's the main goal we have.

Pros

Good API and meets most of our requirements.

Cons

We had do deal with a major bug that hurt our system for over a month before the fix was found. We still can use the product in all of our system because it is too slow.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Vitrium Systems


Thanks, Jason for your review. While we did address your primary performance issues with what we call an Auth Extension, we do appreciate that there is work to be done still. Vitrium is actively making improvements to its core product based on your experience and that should be available by the end of summer 2019.

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Jon Schwartz

Vitrium allows us to easily and confidently share protected documents.

2018-06-20

Pros

Prior to using Vitrium we were unable to share PDF's of documents and be confident that the documents were not being shared without our permission.

Cons

One issue with the software is that sometimes users have troubles due to Adobe settings. Better error messaging would be helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Michael Cappellone

Vitrium Security offers easy-to-use DRM for PDFs and other formats.

2018-06-07

Pros

The web viewer is brilliant and brings our documents to any device while still maintaining control.

Cons

However, if you are protecting short, sensitive documents, you are better off using the web viewer, whose DRM can't be defeated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from Vitrium Systems


Thanks for the kudos, Michael. Yes, we also believe that our proprietary Web Viewer product is much more secure than Adobe's PDF spec and we are constantly adding new features based on customer feedback. Video support is one of the biggest core product changes we delivered last fall and we're in the process of enabling inter-linked PDF's while maintaining links between multiple documents; Ability to embed files in a PDF and access same in the Web Viewer; and more ...

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Suri Metla

Guard your content

2018-12-28

Good Product for your DRM solution in your enterprice.

Pros

Easy to integrate, 100% API enabled.

Cons

Bulk Encryption of content is time consuming process.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Vitrium Systems


Thanks, Suri for sharing your review. Yes, when we're speaking about GB's of data, it is relatively time-consuming as there are several processes involved to convert a raw 'unprotected' PDF to a 'protected' version and to convert that same raw file to an equivalent HTML5 rendering. Over time, Vitrium has implemented scalability in it's hosted environment such that when a host server senses an influx of content that it now scales and dynamically loads additional servers that can each take on a multitude of conversion tasks. This dynamic scaling is a feature available to all hosted accounts regardless of subscription level.

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Thomas Barlow

Helpful staff; product does what it says; good customer experiences

2018-06-19

Pros

The security features seem to work really well and I've had only positive reactions from my customers when sending them a Vitrium-protected PDF.

Cons

The user interface is a little clunky and initially counterintuitive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No

Response from Vitrium Systems


Thanks, Thomas for your valuable feedback. Vitrium has produced several more videos including detailed ones on our DRM implementation which can be confusing by times. You may want to review some of these or simply email support@vitrium.com if you have specific hurdles that you're trying to cross. Our videos can be found here: https://support.vitrium.com/hc/en-us/categories/360000918811-Videos

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Ron Shanks

I would recommend Vitrium to anyone looking to protect their content on PDF's

2018-06-21

Protect our content.

Pros

Reliable software. Very acceptable uptime. Software patches delivered on weekends with minimal interruptions to our clients.

Cons

Slow loading, and downloading times for PDF documents. Implementation took a little longer that we like, however it was still reasonable considering the complex systems we had to integrate with.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Vitrium Systems


Thanks, Ron for your review. Last fall, there was a significant improvement made to the web viewer which greatly improved its ability to render the protected HTML5 content. However, you may need to re-protect older content. Reach out to support@vitrium.com if you have performance issues and we'll be happy to work with you to resolve them.

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Sterling Brown

One of the best and most affordable small business to enterprise level DRM solutions out there.

2018-06-19

Pros

We use Vitrium mainly as a client PDF document security solution.

Cons

With what it already does so efficiently with documents, would love for Vitrium to develop a multimedia DRM solution that covers audio and video so we wouldn't need to look for a DRM solution with a different company to cover those areas.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Vitrium Systems


Thank, Sterling so much for taking the time to leave us this amazing review. I'm sure you already know this today, but Vitrium now supports much more than PDF's today. A complete list, including video, is available here: https://support.vitrium.com/hc/en-us/articles/360000423563-What-file-formats-does-Vitrium-Security-protect-

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andrew penfold

The software covers what I need. Would appreciate more options but the price is already a lot for me

2018-06-20

Pros

Simple, intuitive interface. I'm not technical but the commands/functions are logical & well set out

Cons

The yearly subscription price! It's a lot for a micro business like me and the US$ price when converted to my A$ exacerbates it

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Vitrium Systems


Thanks, Andrew for taking the time to leave a review. We appreciate the feedback and we are committed to improving our products, services and processes to create extra values to our customers.

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Anonymous
A verified reviewer

Great technical support for a somewhat difficult to use product

2018-06-20

Pros

The support team is extremely helpful and patient in working to resolve the issues that may emerge from protecting, distributing and opening documents.

Cons

My experience has been that it takes a lot of troubleshooting to get the document settings right.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from Vitrium Systems


Thank you for your feedback. We always aim to deliver a great experience. Vitrium has produced several more videos including detailed ones on our DRM implementation which can be confusing by times. You may want to review some of these or simply email support@vitrium.com if you have specific hurdles that you're trying to cross. Our videos can be found here: https://support.vitrium.com/hc/en-us/categories/360000918811-Videos

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Ryan Bazett

Satisfied

2019-01-04

Satisfied. Customer service is helpful and have been able to resolve most issues quickly.

Pros

It is easy to use and does the job it needs to do.

Cons

I would like to see more features such as a secure way to put digital files on a thumb-drive or flash card.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Vitrium Systems


Thanks, Ryan for your detailed review. The option to download a protected PDF file and store or distribute them on thumb-drives or flash cards exists for years now. The issue is that your system is configured to use True SSO which requires your users first authenticate against your back-end. If you need to distribute files and have those users manually login to receive the secured content, then you could also request a 2nd account from Vitrium Systems that doesn't use SSO.
Since v7.2.1, based on your feedback/request, there is a navigation toolbar at the top of the Web Viewer window for moving between pages Up/Down icons (rather than scrolling) including a 'jump to page #' field. Also, full-screen reading mode is available. We will consider your request as a future enhancement. Today, the Web Viewer provides the means to collapse the bigger annotation bar (to the left) but leaves the smaller annotation menu bar. Above and to the left of the window is the scaling and zoom toolbar.

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Anonymous
(Market Research company, 11-50 employees)

Does what it says

2018-12-08

Pros

Lots of flexibility for users to access pdfs(our primary use) setting expiry and resetting access.

Cons

Weren’t able to reset access properly for a while.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Vitrium Systems


Thank you very much for your great review! We are glad that our DRM technology gives you control over your PDFs. It's one of our core values to continuously improve our products, services and processes.

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Anonymous
A verified reviewer

We are testing Vitrium to provide additional security for our pdf newsletters.

2018-06-19

Pros

The reporting and features provide insight into our reader's usage which we have not had previously.

Cons

The admin creation experience is somewhat cumbersome, with some features containing limited editing capabilities.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from Vitrium Systems


Thank you for bringing this matter to our attention. Could you please reach out to support@vitrium.com if you're struggling with the system and one of our knowledgeable representatives will be happy to assist.

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Anonymous
A verified reviewer

We have used Vitrium to secure PDFs for our media brand. Nice solution to consider

2018-06-22

We definitely got a better handle on the usage of the PDFs by our audience and we can definitely see when users are having trouble opening a PDF

Pros

I'd say there are a ton of capabilities in the Vitrium system and the reporting capabilities are nice

Cons

Vitrium was a bit bit hard to configure on Day 1. I also felt the training provided could have been a bit better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Vitrium Systems


We are grateful to hear your kind words. If ever you need assistance, please simply email support@vitrium.com and we will happily guide you. And don¿t forget to visit our help center: https://support.vitrium.com/hc/en-us

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Amelina Kassa

always been good tech support is quick and helpful

2018-06-27

Pros

What i like about vitrium is the easy to use function of it, there isn't too many issues so a smooth operating software is nice.

Cons

the only cons are the troubleshooting instructions can sometimes seem a little confusing to understand

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Vitrium Systems


Thanks, Amelina for your review. Vitrium has produced several more videos including detailed ones on our DRM implementation which can be confusing by times. You may want to review some of these or simply email support@vitrium.com if you have specific hurdles that you're trying to cross. Our videos can be found here: https://support.vitrium.com/hc/en-us/categories/360000918811-Videos

Read more