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Weave vs BrightSide Rental Management Comparison

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Overview

Weave is a cloud-based team communication solution designed to help healthcare, veterinary, and accounting organizations...

BrightSide Rental Management is a cloud-based platform for vacation rental agencies and acts as a central tool for managing...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

120

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

113

49

12

4

13

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

5.0

5

4

3

2

1

20

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

So far it has been great. It's very user friendly & I am so happy we are using it at the office.

LS

Lisa S.

I love the integration with our practice management software, and that patients like the features that allow text responses and ease of communication with our office.

CS

Christine S.

I love the ease behind weave, it's simple and not complicated plug the phone in sync it with my software and I was good to go.

LS

Luisa S.

Pros

Never had a worry--Brightside has outstanding uptime. Great customer service--the team listens to your concerns and helps you find solutions or answers.

AG

Amy G.

I love the fact that we can customize it for the way we need it to work best for the front desk and our guests.

TH

Tamee H.

And the value is solid--we're a small rental business and feel fortunate to have found such an affordable software solution.

AG

Amy G.

Cons

Once you have realized how bad and precarious this service is trying to cancel your contract is a nightmare.

AR

Anonymous Reviewer

I've had multiple minor issues that Weave support has failed to address or fix. For example, we have had problems with patient photos being taken out of our practice management software by Weave.

BM

Bryan M.

Sadly, these fixed issues are seemingly only temporary, as some problem occurs at a random time in the future, despite not changing ANYTHING in settings or calling customer support.

MP

Melody P.

Cons

If there is anything I disliked about the software it was because of my own lack of understanding.

SK

Shaun K.

Inability to differentiate between discount periods.

MO

Mike O.

To be honest I can't think of anything that stands out. Most of the problems in the software are operator error.

KH

Kristina H.

  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features58
  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Audio Calls
  • Availability Management
  • Billing Rate Management
  • Booking Management
  • CRM
  • Calendar Management
  • Call Conferencing
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Channel Management
  • Chat/Messaging
  • Client Management
  • Commission Management
  • Communication Management
  • Confirmation/Reminders
  • Contact Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer Experience Management
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Discount Management
  • Discussions / Forums
  • Electronic Payments
  • Email Management
  • Email Templates
  • Employee Management
  • Engagement Tracking
  • Feedback Management
  • For Small Businesses
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Guest Communications
  • Guest Experience Management
  • HIPAA Compliant
  • Housekeeping Management
  • IVR / Voice Recognition
  • Inventory Management
  • Invoice Management
  • Lead Management
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Property
  • Negative Feedback Management
  • Online Booking
  • Owner Statements
  • PBX
  • Payment Processing
  • Personalization
  • Point of Sale (POS)
  • Price / Margin Management
  • Progress Tracking
  • Project Management
  • Promotions Management
  • Rate Management
  • Ratings / Reviews
  • Real Time Notifications
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Revenue Management
  • Review Monitoring
  • Review Request
  • Reviews Management
  • Role-Based Permissions
  • Room Booking
  • Scheduling
  • Search/Filter
  • Single Property
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Task Progress Tracking
  • Template Management
  • Text Analysis
  • Third Party Integrations
  • To-Do List
  • User Management
  • Vendor Management
  • Visual Analytics
  • Voice Mail
  • Website Integration
  • Website Management
  • WordPress Integration
  • Work Order Management
  • Workflow Management
  • Total features64
  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Audio Calls
  • Availability Management
  • Billing Rate Management
  • Booking Management
  • CRM
  • Calendar Management
  • Call Conferencing
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Channel Management
  • Chat/Messaging
  • Client Management
  • Commission Management
  • Communication Management
  • Confirmation/Reminders
  • Contact Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer Experience Management
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Discount Management
  • Discussions / Forums
  • Electronic Payments
  • Email Management
  • Email Templates
  • Employee Management
  • Engagement Tracking
  • Feedback Management
  • For Small Businesses
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Guest Communications
  • Guest Experience Management
  • HIPAA Compliant
  • Housekeeping Management
  • IVR / Voice Recognition
  • Inventory Management
  • Invoice Management
  • Lead Management
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Property
  • Negative Feedback Management
  • Online Booking
  • Owner Statements
  • PBX
  • Payment Processing
  • Personalization
  • Point of Sale (POS)
  • Price / Margin Management
  • Progress Tracking
  • Project Management
  • Promotions Management
  • Rate Management
  • Ratings / Reviews
  • Real Time Notifications
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Revenue Management
  • Review Monitoring
  • Review Request
  • Reviews Management
  • Role-Based Permissions
  • Room Booking
  • Scheduling
  • Search/Filter
  • Single Property
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Task Progress Tracking
  • Template Management
  • Text Analysis
  • Third Party Integrations
  • To-Do List
  • User Management
  • Vendor Management
  • Visual Analytics
  • Voice Mail
  • Website Integration
  • Website Management
  • WordPress Integration
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations12
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Zapier
  • Zendesk
  • Total integrations5
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Zapier
  • Zendesk