Wire Features

Wire

The most secure collaboration platform.

4.5/5 (60 reviews)

Wire Feature Summary

  • Persistent chat
  • Secure chat
  • Video calling
  • Group calls
  • Conferencing
  • File sharing
  • Audio recording
  • End-to-end encryption
  • Video messages
  • Screen sharing
  • Group message deletion
  • Timed messages
  • Rich conversations
  • Markdown support
  • Image annotation & sketching
  • Role management
  • Access controls
  • 1:1 and group voice calls
  • Data sync between devices
  • 1:1 and group chats

Competitor Feature Comparison

API
Access Controls/Permissions
Activity/News Feed
Agenda Management
Alerts/Notifications
Annotations
Attendee Management
Audio / Video Conferencing
Audio Calls
Audio File Management
Auto Framing
Board Meetings
Brainstorming
Brand Management
Calendar Management
Call Recording
Call Routing
Chat/Messaging
Collaboration Tools
Committee Meetings
Communication Management
Conferencing
Contact Management
Content Management
Data Synchronization
Desktop / Browser Sharing
Discussions / Forums
Document Management
Drag & Drop
Electronic Signature
Employee Communities
Employee Database
Employee Directory
Encryption
Event Calendar
File Sharing
File Transfer
HD Audio
Host Controls
Internal Meetings
Invitation Management
Legislative Meetings
Live Chat
Meeting Management
Meeting Preparation Tools
Meeting Room Booking
Messaging
Minutes Management
Mobile Access
Mobile Screen Sharing
Multi-User Collaboration
Multiple Format Support
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Presenter Control Management
Private Chat
Project Management
Real Time Editing
Real Time Notifications
Real Time Screen Sharing
Real-Time Chat
Recording
Remote Support
Reporting/Analytics
Role-Based Permissions
SSL Security
Scheduling
Screen Capture
Screen Mirroring
Screen Recording
Screen Sharing
Search/Filter
Surveys & Feedback
Team Chat
Third Party Integrations
Two-Way Audio & Video
User Profiles
Version Control
Video Call Recording
Video Chat
Video Conferencing
Video Streaming
Video Support
Learn moreCompare App
API
Access Controls/Permissions
Activity/News Feed
Agenda Management
Alerts/Notifications
Annotations
Attendee Management
Audio / Video Conferencing
Audio Calls
Audio File Management
Auto Framing
Board Meetings
Brainstorming
Brand Management
Calendar Management
Call Recording
Call Routing
Chat/Messaging
Collaboration Tools
Committee Meetings
Communication Management
Conferencing
Contact Management
Content Management
Data Synchronization
Desktop / Browser Sharing
Discussions / Forums
Document Management
Drag & Drop
Electronic Signature
Employee Communities
Employee Database
Employee Directory
Encryption
Event Calendar
File Sharing
File Transfer
HD Audio
Host Controls
Internal Meetings
Invitation Management
Legislative Meetings
Live Chat
Meeting Management
Meeting Preparation Tools
Meeting Room Booking
Messaging
Minutes Management
Mobile Access
Mobile Screen Sharing
Multi-User Collaboration
Multiple Format Support
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Presenter Control Management
Private Chat
Project Management
Real Time Editing
Real Time Notifications
Real Time Screen Sharing
Real-Time Chat
Recording
Remote Support
Reporting/Analytics
Role-Based Permissions
SSL Security
Scheduling
Screen Capture
Screen Mirroring
Screen Recording
Screen Sharing
Search/Filter
Surveys & Feedback
Team Chat
Third Party Integrations
Two-Way Audio & Video
User Profiles
Version Control
Video Call Recording
Video Chat
Video Conferencing
Video Streaming
Video Support
Visit WebsiteCompare App
API
Access Controls/Permissions
Activity/News Feed
Agenda Management
Alerts/Notifications
Annotations
Attendee Management
Audio / Video Conferencing
Audio Calls
Audio File Management
Auto Framing
Board Meetings
Brainstorming
Brand Management
Calendar Management
Call Recording
Call Routing
Chat/Messaging
Collaboration Tools
Committee Meetings
Communication Management
Conferencing
Contact Management
Content Management
Data Synchronization
Desktop / Browser Sharing
Discussions / Forums
Document Management
Drag & Drop
Electronic Signature
Employee Communities
Employee Database
Employee Directory
Encryption
Event Calendar
File Sharing
File Transfer
HD Audio
Host Controls
Internal Meetings
Invitation Management
Legislative Meetings
Live Chat
Meeting Management
Meeting Preparation Tools
Meeting Room Booking
Messaging
Minutes Management
Mobile Access
Mobile Screen Sharing
Multi-User Collaboration
Multiple Format Support
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Presenter Control Management
Private Chat
Project Management
Real Time Editing
Real Time Notifications
Real Time Screen Sharing
Real-Time Chat
Recording
Remote Support
Reporting/Analytics
Role-Based Permissions
SSL Security
Scheduling
Screen Capture
Screen Mirroring
Screen Recording
Screen Sharing
Search/Filter
Surveys & Feedback
Team Chat
Third Party Integrations
Two-Way Audio & Video
User Profiles
Version Control
Video Call Recording
Video Chat
Video Conferencing
Video Streaming
Video Support
Visit WebsiteCompare App

Mobile apps

iOS App


409 reviews

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


33,768 reviews

Wire Feature Reviews

25 reviewers had the following to say about Wire's features:

francois v.

easy, safe, up to my expectations

2020-05-19

I use a private free address with my daughter and try to rally them to wire in order to quite wats'crap, facebeurk and those climate warming / data gathering / manipulating software.

Pros

conference mode safety and confidentiality technical support fluidity of the conversation, we can hear different collaborators speaking in the same time but without having the feeling of saturation. easy management of screen-sharing and easy way to send a document or a link

Cons

I was unable to figure out how much it will cost me to use Wire, once I finish the trial period.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Sam L.

Wire is an actually secure messenger

2018-09-14

I highly recommend it to any individual or company looking to take their communication to a higher level of security.

Pros

+Encrypted chat +File sharing +Screen sharing +Multi-device support

Cons

-Somewhat steep learning curve -Cannot screen-share with control

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Wire Swiss


Hi Sam, thanks for the review! Please email wire.support@wire.com if you need Pro-level support, we noticed you found the support experience lacking.

Read more
Mubasshir Ali R.

Best and secure way of communication

2020-11-24

Pros

The smooth and Realtime collaboration among cross functional teams.

Cons

The group function is not like other communication tools

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Information Technology and Services company, 11-50 employees)

Simple but lack features

2020-01-01

But look elsewhere if you need something that has a lot of 3rd party integration or bots to help with productivity.

Pros

As a chat app very simple to use and setup. UI is basically chat but nothing else.

Cons

Integrations with 3rd-party almost non-existent.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Jörg E.

Increase our productivity

2019-08-20

Pros

We´re now faster in internal communication. We like most, that we are able to have different streams and can send layouts and easily assess ist.

Cons

The Mac Version (Desktop) need some updates in design und functionality.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 501-1000 employees)

As secure communication tool can get, it far exceeds expectations. Fantastic product with a great UI

2018-07-17

Pros

End to end encryption is a fantastic feature, a must for any communication software. UI looks pretty sharp as well.

Cons

Loading times to log on can be a bit of a pain. Other than that nothing wrong to point out so far at this point

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Wire Swiss


We are glad to hear that Wire has exceeded your expectations!

Regarding long loading times we have recently released an update for desktop which sped up loading times, as well as sending and receiving message, significantly. We hope that you too will see an improvement.

In case you have any additional questions or comments, our support team is always happy to help.

Read more
Danna I.

WIRE has been a game changer for our Program

2019-09-04

Pros

We are a new team and decentralized across a lot of different countries so we needed something to replicate an 'office space' - somewhere to have quick conversations with the right people; somewhere to share files and sometimes jokes; and somewhere to share documents with easy encryption.

Cons

Instead we need to use the browser version.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Nonprofit Organization Management company, 201-500 employees)

Great for the Workplace!

2020-06-17

My whole team really appreciates Wire and we rely on it over any other form of communication.

Pros

Wire is great for the workplace! It is simple to use and has a fabulous IOS app. It allows me to stay in contact with all of my coworkers who work not in the area since we are all working remotely right now. It is an added bonus that Wire is encrypted and they care about their user privacy.

Cons

It updates frequently and it is perfect for a large work group to communicate via computer as well as via mobile device.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
kshama N.

wire @need some changes

2021-04-16

Overall it's good , but few things needed to improve for -people give more priority to wire rather then switching to other apps.

Pros

and end-to-end delivery feature . design and view .

Cons

1> screen sharing feature - must be included for all screen not for only one 2> when used wire for call - sometime is not good for conversation. 3>not good for multiple people at a same time calling. 4>problem of echoing sometime. 5>include a feature for message is delivered and received check.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Linos S.

Slick looks, powerful under the hood

2019-05-13

Pros

Wire surely has the best design and usability on mobile devices, and an interesting desktop GUI.

Cons

Some past security controversies might have lead people away. I understand this, and why Wire does not have the big community of other messaging apps.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Justin J.

Use for sharing the screen with end to end encryption.

2020-08-20

This application is an excellent video conference tool to communicate with clients and its mobile app offers 24-hours service to allocate the business detail on hand.

Pros

Wire is the best application to communicate online with clients for sharing ideas and thoughts on business promotions.

Cons

This software helps in understating the business promotions with unique ideas but, all that comes with good quality internet. If your networking is not good then, you can enjoy its offers and packages because during live streaming it can cause hindrance to your live conversations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Manfred M.

Easy and secure to use communication solution for our business

2019-05-03

In order to do this we use Wire across different platforms like on desktop in the reception and on mobile with all our staff.

Pros

Our main pros we like about Wire are the end-to-end encryption, the fact Wire offers apps for all platforms and gives us the opportunity to communicate across these. Audio quality is very good compared to other solutions or regular phone calls.

Cons

We noticed some bugs during our use but they also got resolved pretty fast by the team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Bruno B.

Wire use in clinical research

2018-09-21

Pros

In particular, the group video-conferencing feature allows for smooth and high-quality group calls from mobile devices.

Cons

However, it is my understanding that Wire has plans to develop this feature moving forward.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Dan T.

Wire dropped the ball.

2020-04-16

Despite the "you have to wait 15 minutes for messages to decrypt" slowness in the browser, and the occasional UI bug, the platform fundamentally did what the security community was looking for.

Pros

It actually does e2e, and its mostly useable on multiple platforms.

Cons

I worked with [SENSITIVE CONTENT HIDDEN] and a few other folks for the last four years to do things like "bring the mr. robot television show in as an avertising medium", reported easily dozens of bugs, lodged dozens of feature requests and onboarded easily a few hundred users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Read more
Rita C.

Easy and Convenient

2019-07-25

Pros

My favorite aspect about wire is that you can safely share photos, documents and communicate in a secure platform.

Cons

I have not used the software very long and so far I have had a great experience. The one thing I would like is to be able to do is completely delete a contact completely from your account.

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Beautiful, Easy to use, Top notch security, Messaging as it should be

2018-02-07

Pros

The UI is beautiful and the security does not drag down the ease of use of the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tyrell F.

I'm Wire'd!

2018-09-21

Communicating with work colleagues is, not only fast, but easy to track and to send important information.

Pros

It's like having messaging (private and public), webcasts, document sharing, and "FaceTime" all together!

Cons

The "homepage" - needs to have an initial start page to see an overview of everything at first.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Abner H.

Wire

2019-12-10

It’s shockingly well designed. I’ve honestly considered bothering friends on Facebook messenger to switch to it.

Pros

I’ve been able to share and receive a lot of media quickly through it that’d be difficult to otherwise.

Cons

A lot of people I use the app to communicate with had to jump ship because they suspected the company’s new owners couldn’t guarantee the same level of security. Some still use it with me though, so that’s a mixed bag. Internet security folks more knowledgeable than me would have to weigh in.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jens L.

Simple but picture quality lacks

2020-04-16

Liked the program, but because of the quality of picture I dropped it again.

Pros

The simplicity for both me and my client. Very simple to use. Sound is ok.

Cons

The quality of the picture is so bad that I couldn't use the program. Got headache because it is so unclear.

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Read more
Luka G.

Best encrypted collaboration platform

2018-09-11

For a regulated crypto assets exchange data privacy is of utmost importance.

Pros

Ease of use, strong encryption, good call quality (audio and video)

Cons

Limited number of callers on encrypted video call

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Wire Swiss


Thank you, Luka! Increasing the number of participants in a video call is definitely something we plan to work on in the future.

Read more
Robert V.

Wire App

2019-09-19

My overall experience with the app is that you can share privately and conduct business without a hassle and the most important feature is that you can not screenshot anyone's messages.

Pros

The most that I love about this app is that is private and also great for business and speaking with family members. I literally have everyone that is in my immediate circle using wire and look forward to staying on the app as long as the quality stays the same.

Cons

There isn't anything least that I personally don't like as of now. I just hope the video quality keeps improving.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Samer A.

The best we've found, but leaves a lot to be desired

2019-08-20

Not loving it, sometimes really frustrated by it, but it works just well enough to keep around. I don't know of any secure messaging alternatives that work any better...

Pros

Our organization works with vulnerable communities and needs to be able to communicate securely so we've been looking for an encrypted alternative to Slack for some time now. Wire seemed like the closest fit in terms of the features we wanted: custom "channels" the ability to include some people outside of the org, silo'ed information, and secure group calling. It hasn't been spectacular at any of those things, but it hasn't been terrible either.

Cons

The calls frequently drop, or some people's audio won't connect, etc. etc.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Vincèn P.

Only advantage: efficient encryption, rest is poorly coded

2020-05-20

Pros

Encryption end to end with no way to decode messages on server Multi-platform (Linux, OSX, Windows)

Cons

Very poor customer service (unable to help when you have any problems, and don't care about feedback of users) Extremely poorly coded clients (at least on Android, Linux and OSX) No new features or improvement of very poor ergonomy since apps exists Very bad support of instable internet access both for messages and audio

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
Yasseen T.

A good idea that needs further development

2019-02-22

Pros

The idea of secure communication between users.

Cons

The implementation of the idea is good, but while trying to use the application I found it very hard to reach and communicate with others. On top of that, when I call someone, unless they open the application they won't know that I'm calling. So I should notify them before calling on another application, deeming the application useless.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
Felix B.

Wire Teams

2019-08-05

We are organizing a distributed Team with high expactiations to security and usability especially with regards to group text chat. These expectations were completely satisfied.

Pros

- Great call and video quality - Highly Secure Architecture

Cons

- UI is a bit messy, especially with lots of contacts - Calls a are somethimes Buggy to establish, especially with multi-device usage

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more