App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Workplace from Meta vs Mattermost Comparison

Add to Compare

Compare similar apps

Asana logo

Asana

4.5

monday.com logo

monday.com

4.6

Jira logo

Jira

4.4

Trello logo

Trello

4.5

Miro logo

Miro

4.7

Microsoft Teams logo

Microsoft Teams

4.5

Good recommendations?

Overview

Category Leaders

Workplace from Facebook is a simple and secure way for people to share knowledge, work together and build connected communities.

Category Leaders

Mattermost is an open source workplace messaging system for web, PCs & phones, that supports 1-1 & group messaging, file...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

4

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

10

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

1.2K

5

4

3

2

1

667

361

135

28

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

4.4

133

5

4

3

2

1

71

51

10

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

I love how easy it is for someone to put their talents on display and how easy it is for me to find them, helped a lot to find great people to partner with.
Workplace has given me the opportunity to connect with other independent business owners with similar interests and values. It is a secure platform we feel safe sharing motivating content.
I'm very pleased and happy with this product. It's helping me to stay connected and be productive in all areas online.

Pros

What I like the most about this collaboration software is the simple and logical UI, which is not overloaded with lots of unnecessary features. It has all we need for successful communication.
Cross-platform applications ready to use. Amazing open source community built around the product, friendly and helpful people.
The software is easy to use, similar to the commercial app Slack. It provides good thread tracking and the interface is clean and easy to understand.

Cons

Don't even use it anymore due to the massive spam and inability to turn off notifications.
I disliked the large amount of notifications that are received from the groups that I participated. This impacts directly on my productivity at work, because it spent a considerable amount of time.
Probably the biggest complaint I've heard concerning Workplace is the price as it is a bit on the expensive side for what it does.

Cons

The incoming hook limitation of maximum content length is the hell (Mattermost don't inform the customer about a message which was higher above the hard coded message size limit).
For its purpose, I have found nothing about the software that I can find to complain about.
A bad user interface, a lot of bugs, sometime you need to restart it in order to make sure that everything works as expected.
  • Vendor responds to reviews
  • Last review21 days ago
  • Vendor responds to reviews
  • Last review9 days ago

Key features

  • Total features69
  • @mentions
  • API
  • Access Controls/Permissions
  • Action Item Tracking
  • Active Directory Integration
  • Activity/News Feed
  • Agenda Management
  • Alerts/Notifications
  • Attendee Management
  • Audio Calls
  • Brainstorming
  • CRM
  • Calendar Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Contact Management
  • Content Management
  • Customizable Branding
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Employee Database
  • Employee Directory
  • Employee Photos
  • Event Calendar
  • File Management
  • File Sharing
  • File Transfer
  • Forum/Discussion Board
  • Full Text Search
  • Group Management
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • Meeting Management
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Communication
  • Multi-Language
  • Multi-User Collaboration
  • Newsletter Management
  • Notes Management
  • On-Demand Webcasting
  • Online Forums
  • Personalization
  • Presentation Streaming
  • Presentation Tools
  • Private Chat
  • Project Management
  • Projections
  • Real Time Editing
  • Real Time Notifications
  • Real Time Synchronization
  • Real-Time Chat
  • Real-time Updates
  • Recording
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Single Sign On
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Third Party Integrations
  • To-Do List
  • Transcripts/Chat History
  • User Profiles
  • Version Control
  • Video Conferencing
  • Video Streaming
  • Workflow Management
  • Total features36
  • @mentions
  • API
  • Access Controls/Permissions
  • Action Item Tracking
  • Active Directory Integration
  • Activity/News Feed
  • Agenda Management
  • Alerts/Notifications
  • Attendee Management
  • Audio Calls
  • Brainstorming
  • CRM
  • Calendar Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Contact Management
  • Content Management
  • Customizable Branding
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Employee Database
  • Employee Directory
  • Employee Photos
  • Event Calendar
  • File Management
  • File Sharing
  • File Transfer
  • Forum/Discussion Board
  • Full Text Search
  • Group Management
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • Meeting Management
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Communication
  • Multi-Language
  • Multi-User Collaboration
  • Newsletter Management
  • Notes Management
  • On-Demand Webcasting
  • Online Forums
  • Personalization
  • Presentation Streaming
  • Presentation Tools
  • Private Chat
  • Project Management
  • Projections
  • Real Time Editing
  • Real Time Notifications
  • Real Time Synchronization
  • Real-Time Chat
  • Real-time Updates
  • Recording
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Single Sign On
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Third Party Integrations
  • To-Do List
  • Transcripts/Chat History
  • User Profiles
  • Version Control
  • Video Conferencing
  • Video Streaming
  • Workflow Management

Integrations

  • Total integrations63
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite
  • Total integrations32
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

vl
AvatarImg

valerian l.

Telecommunications, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Mattermost logo

Mattermost

Easy way for communications

Reviewed a year ago

Overall Mattermost is very convenient for me. I have access from my android phone as well. so i can chat with colegues from anywhere. This is important for me.

Pros

Mattermost is easy to use. It helps me rapidly contact colegues, chat with them and so fix problems. i can easily share files. i use it daily. it simplifies my work a lot.

Cons

To be honest, i don't like user interface. it seems boring for me.

AG
AvatarImg

Adam G.

Internet, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Mattermost logo

Mattermost

I don't know what I'd do without Mattermost

Reviewed 2 years ago

tool is great, and from this users perspective is a fine alternative to slack.

Pros

It's very easy to use, and as far as I can tell works alot like slack. I'm not sure if it has as many plug-in options but that's not something I'd use anyway. Great for team collaboration and general communication.

Cons

I get LONG LISTS of rooms and chats and there is no easy way to search for people aside fom doing a control-f. I can search within chats, but I think it needs to be easier to search FOR chats

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Information Technology and Services, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Mattermost logo

Mattermost

Better than Slack

Reviewed 3 years ago

Apart from the shortcut breaking the @-mentioning on my AZERTY keyboard, mattermost is a fantastic tool.

Pros

The ability to add many channels, with/without passwords, as and when needed. Combining multiple servers with separate usersets.

Cons

Since one of the more recent versions, they've altered a couple of shortcuts. One of these means I can no longer type an @-sign, making mentioning people rather difficult.

AvatarImg
AvatarImg

Fernando R.

Verified reviewer

Computer Software, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mattermost logo

Mattermost

Awesome colaboration tool

Reviewed 9 months ago

We use mattermost for team communication in presencial and remote job. We change from mail communication to chat communication

Pros

Main features for us: easy use, on site option, boards and channels and easy API

Cons

I would like Mattermost has better video and call options

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Internet, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Mattermost logo

Mattermost

Excellent alternative to Slack if you need on-prem or do-it-yourself deployment

Reviewed 5 years ago
Pros

It's open source, so you can tweak, audit, and customize to your heart's content. It can be deployed on-prem so you can meet whatever security requirements you have.

Cons

Doesn't feel as polished as Slack. There are a lot of little UI quirks that bother me. Aside from that, there's not much not to like.

AW
AvatarImg

Adam W.

Computer Software, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mattermost logo

Mattermost

Switched to Mattermost after using Slack extensively, but got sick of the 10000 message limit

Reviewed 5 years ago

A platform to discuss issues and feature ideas around our open source project, without cluttering up the threads on github. A great way to stay in touch with devs from all around the world.

Pros

That we can host it ourselves, for one. We used to use the free tier of slack, but quickly discovered that the message limit was causing issues when we needed to recall conversations had in the past. It's been relatively hassle-free in getting it set up, and the whole team love it! One or two of us (myself included) were inspired to brush up on some of our coding skills when we discovered it didn't...

Cons

Really, not a whole lot. Ideally I would like to be able to sign into multiple slack servers from the mobile app (though, the native app has really come along in leaps and bounds recently). The only thing I miss from the Slack days is a sidebar/widget that tells you the local times of the other users (handy when working with folk from overseas!), though we have recently developed our own slash command to return this information, it would be nice if it was built in to the server. I should probably feed this back to the devs.... ;)

AvatarImg
AvatarImg

Caleb M.

Verified reviewer

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mattermost logo

Mattermost

A very low friction transition from less flexible more expensive team chat solutions.

Reviewed 5 years ago

One place for team communications that Slack/Hipchat users find familiar and everybody else learns easily. Integration with other software in our mostly open source workflow.

Pros

Great integration with as many systems as we want including with SSO and being able to roll our own tweaks when necessary.

Cons

Audio and video integrations are still in beta and a bit rough. My teams pretty much prefer out of band calls for that which detracts from team interactions. Also notifications are a little dicey.

AS
AvatarImg

Agoston S.

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Mattermost logo

Mattermost

Mattermost is a great chat client and it is very easy to use.

Reviewed 5 years ago
Pros

I really like the fact that it's open source and people from the community have the option to contribute things that they would like to see in Mattermost.

Cons

Slack has a bot that shows you how to use slack, and sometimes gives you tips on what you can do. It also allows you test out different messaging features. Mattermost doesn't have a bot like this.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Telecommunications,

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Mattermost logo

Mattermost

It's alright

Reviewed 5 years ago

I get nothing. The company I work for gets to chat in create their own chat rooms. Zoom integration is good

Pros

I don't use it on a normal bases. I only admin the server and upgrade it. make sure it doesn't break

Cons

The way you login and using UID blows! You can't delete users from the GUI. Why do you have a GUI interface when you can't do stuff like completely delete a user. Why do I have to go into the backend

ig
AvatarImg

imedo g.

Telecommunications, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Mattermost logo

Mattermost

it was improvement

Reviewed 3 years ago

overall despite it being hard to install manually on smartphones it is way better than our past solution.

Pros

we had to change from past solution to mattermost, it was huge jump. mainly it's chatting way between company so its mainly informal and matter mostly offers modern chat features, custom emoji emoji etc.

Cons

getting mobile app and making it running is little bit hard because you need to know your chat server and its little bit hard for most people.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Computer Software, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mattermost logo

Mattermost

The best alternative to Slack and best work messaging app on the market

Reviewed 5 years ago
Pros

There are not that many good options for team messaging apps. Hipchat or Microsoft Teams do not even come close in terms of either functionality or scalability from a slack. Hipchat,Yammer, Skype were from another generation. However slack is expensive, and they limit your search history, if you're using their free version. Mattermost has the exact same functionalities but its code base is totally open so it can be integrated with anything you can think of (even those legacy applications that Slack won't bother with).

Cons

Might take you an hour to deploy. and if you're not familiar with deploying applications you might have to read the instructions... But other than that. It's a 10/10.

GJ
AvatarImg

Gaurav J.

Information Technology and Services, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Mattermost logo

Mattermost

Mattermost for connecting/supporting

Reviewed 2 years ago

It was good initiative for collaboration amongst various teams, it helped us resolve the tickets sooner with better precision and in the process educate everyone on the issue if they see similar issue in future

Pros

It was really helpful in connecting teams from L1 through L4 support on one platform where anyone can help resolve problem at hand. Really helped us reduce overall tickets getting escalated to the L2 through L4 teams

Cons

Don’t have option to share screen, send files/screenshots which are really helpful for resolving/understanding the issue

MN
AvatarImg

Mateusz N.

Sporting Goods, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mattermost logo

Mattermost

An excellent messaging alternative

Reviewed 15 days ago

We moved a large team of users in a very short time. Since we only need the communicator 99% of the time for communication between users, we reduced the cost of paying for another tool by 96%. With a similar look and functionality to other instant messengers, the transition was quick and painless. The team very quickly implemented and accepted the new tool.

Pros

Convenience of installation, practically free for most users, quick and easy implementation, very similar in appearance and functionality to top messengers, so it is very easy to move even a large group of users. Works fast and does not consume a lot of memory. Lots of add-ons and plug-ins being developed.

Cons

A few UX issues, but not significantly affecting the user experience. For example: No ability to search for users directly from the search bar, no preview of more than 1 image file, no internal media player, linking to YouTube instead of playing right away.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Telecommunications, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Mattermost logo

Mattermost

Slack on prem

Reviewed 4 years ago

We were looking at replacing HipChat from Atlassian who is switching to the cloud. Since we are not allowed to move to the cloud, we were looking at a replacement and found Mattermost to be the most valuable player in this business.

Pros

What we loved with Mattermost is the easiness of deployment. In a couple of minutes you are up and running

Cons

Tons of integration you really don't know where to start.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Computer & Network Security, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Mattermost logo

Mattermost

I have been using mattermost tool to communicate internally in our organization. And its pretty easy

Reviewed 5 years ago

Easy tool to collaborate with teams mates. It gives the feeling of using a social media interface within a professional organization.

Pros

Easy to use, Open source, ability to tag people in comments and respond with emojis (this makes it fun to work with colleagues). And being a open source we can easily customize to the needs of our organization.

Cons

The pricing of it seems to be a bit on high size. I'm able to keep more than 3 chats on the left panel, so have to search for people almost all the time to initiate a chat. Since there names offen disappears from the quick access panel.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Marketing and Advertising, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Mattermost logo

Mattermost

Make the Most of Mattermost

Reviewed 4 years ago

Between communications platforms, voice calls, emails, and texting, there are numerous ways to communicate with colleagues. My company decided to use Mattermost because it helps us avoid clogging up email when we have quick questions to ask or non-essential company-wide messages to send.

Pros

My company has over 200 employees ranging multiple departments (from editorial to strategy to support) and offices. Mattermost helps us stay connected in a quick and efficient way because we can easily connect and disconnect from channels according to our business or personal needs. For example, I am part of a group that connects members of my immediate editorial team and other groups that connect my larger team, my support resources, and strategy team members. It helps me stay organized in my communications, and it's much easier than using email or texting to communicate quickly with people on a daily basis.

Cons

Because my company is relatively large, we have dozens of channels on Mattermost. I sometimes find it difficult to find specific channels that I'm not already a part of, especially if I don't know the precise name of the channel or group. This sometimes ends up being a hindrance to what is typically quick and efficient communication. Nevertheless, I enjoy using Mattermost and would recommend it to other businesses.

AvatarImg
AvatarImg

Todor T.

Verified reviewer

Information Technology and Services, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Mattermost logo

Mattermost

Sometimes better than other independent platforms

Reviewed 2 years ago

Seamless integration, even with Jira and custom Zabbix servers via tokens and what not. Installed itself in like 10 minutes, 5 minutes for importing users within the domain and other.

Pros

It has the PlayBook plug in right off the bat. Playbook helps assign various tasks in case of disaster and keeps a log of whatever is done and sent, so collaboration is good.

Cons

Not customizable enough, even if we speak for color schemes. My other team likes darker tones for the midnight shifts and it`s not to say that the deep blue is bad, but it`s not as comforting to know that you don`t have much of an option to choose from.

AvatarImg
AvatarImg

Anjali G.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Mattermost logo

Mattermost

User friendly Software, like it.

Reviewed 5 years ago
Pros

I am using this software from last 1year and the experience is amazing. This software provides great features and it is so user friendly. You get used to it very soon and you will definitely like it. The channels, individual notifications and maintaining the history of messages and not losing them 2weeks upfront like other communcation channels differs it from other softwares. Chat options, the emojis all the perfect. The integrations with 3rd party tools is also so easy and smooth. We used this as major communication channel between offshore and onshore team and we have teamcity integrations for build success/failure messages. It integrated so well.

Cons

Personally i like it, i don't find any issue with this software. It is just few softwares more overrated and people prefer those. But believe me this one is if you get used to it will never let you switch to some other communication channel.

VC
AvatarImg

Viorel-Cosmin M.

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mattermost logo

Mattermost

Our day with Mattermost

Reviewed 4 years ago

We solve the need to have a Support/Chat/Client support software, with this we have it all in one. It helped us keep communications across teams and countries painless. Integrated with all entire ecosystem from Taiga.io to Gitlab for a better DevOps experience. Overall every chance we had to contribute we toke it, thats why we decided to fully translate mattermost in Romanian language, do we did. If you need a centralized devops collaborative platform, give it a try!

Pros

One executable binary, simple to upgrade and maintain! Reliable self hosted alternative to other SaaS PaaS options. Cross-platform applications ready to use. Amazing open source community built around the product, friendly and helpful people!

Cons

It requires integration directory to allow users app deployment in mattermost ecosystem with ease. A bot repository is missing, this can fir next to all others apps and allow users automatic deployments of any apps from the store. Store idea is not a new concept, and a company that respects themselves should make use of own repository. Allow users to safely deploy tested and 100% working apps along their Mattermost instance.