Workplace from Meta vs Mattermost Comparison

Mattermost is easy to use. It helps me rapidly contact colegues, chat with them and so fix problems. i can easily share files. i use it daily. it simplifies my work a lot.

To be honest, i don't like user interface. it seems boring for me.

It's very easy to use, and as far as I can tell works alot like slack. I'm not sure if it has as many plug-in options but that's not something I'd use anyway. Great for team collaboration and general communication.

I get LONG LISTS of rooms and chats and there is no easy way to search for people aside fom doing a control-f. I can search within chats, but I think it needs to be easier to search FOR chats

The ability to add many channels, with/without passwords, as and when needed. Combining multiple servers with separate usersets.

Since one of the more recent versions, they've altered a couple of shortcuts. One of these means I can no longer type an @-sign, making mentioning people rather difficult.

Main features for us: easy use, on site option, boards and channels and easy API

I would like Mattermost has better video and call options

It's open source, so you can tweak, audit, and customize to your heart's content. It can be deployed on-prem so you can meet whatever security requirements you have.

Doesn't feel as polished as Slack. There are a lot of little UI quirks that bother me. Aside from that, there's not much not to like.

That we can host it ourselves, for one. We used to use the free tier of slack, but quickly discovered that the message limit was causing issues when we needed to recall conversations had in the past. It's been relatively hassle-free in getting it set up, and the whole team love it! One or two of us (myself included) were inspired to brush up on some of our coding skills when we discovered it didn't...

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Really, not a whole lot. Ideally I would like to be able to sign into multiple slack servers from the mobile app (though, the native app has really come along in leaps and bounds recently). The only thing I miss from the Slack days is a sidebar/widget that tells you the local times of the other users (handy when working with folk from overseas!), though we have recently developed our own slash command to return this information, it would be nice if it was built in to the server. I should probably feed this back to the devs.... ;)

Great integration with as many systems as we want including with SSO and being able to roll our own tweaks when necessary.

Audio and video integrations are still in beta and a bit rough. My teams pretty much prefer out of band calls for that which detracts from team interactions. Also notifications are a little dicey.

I really like the fact that it's open source and people from the community have the option to contribute things that they would like to see in Mattermost.

Slack has a bot that shows you how to use slack, and sometimes gives you tips on what you can do. It also allows you test out different messaging features. Mattermost doesn't have a bot like this.

I don't use it on a normal bases. I only admin the server and upgrade it. make sure it doesn't break

The way you login and using UID blows! You can't delete users from the GUI. Why do you have a GUI interface when you can't do stuff like completely delete a user. Why do I have to go into the backend

we had to change from past solution to mattermost, it was huge jump. mainly it's chatting way between company so its mainly informal and matter mostly offers modern chat features, custom emoji emoji etc.

getting mobile app and making it running is little bit hard because you need to know your chat server and its little bit hard for most people.

There are not that many good options for team messaging apps. Hipchat or Microsoft Teams do not even come close in terms of either functionality or scalability from a slack. Hipchat,Yammer, Skype were from another generation. However slack is expensive, and they limit your search history, if you're using their free version. Mattermost has the exact same functionalities but its code base is totally open so it can be integrated with anything you can think of (even those legacy applications that Slack won't bother with).

Might take you an hour to deploy. and if you're not familiar with deploying applications you might have to read the instructions... But other than that. It's a 10/10.

It was really helpful in connecting teams from L1 through L4 support on one platform where anyone can help resolve problem at hand. Really helped us reduce overall tickets getting escalated to the L2 through L4 teams

Don’t have option to share screen, send files/screenshots which are really helpful for resolving/understanding the issue

Convenience of installation, practically free for most users, quick and easy implementation, very similar in appearance and functionality to top messengers, so it is very easy to move even a large group of users. Works fast and does not consume a lot of memory. Lots of add-ons and plug-ins being developed.

A few UX issues, but not significantly affecting the user experience. For example: No ability to search for users directly from the search bar, no preview of more than 1 image file, no internal media player, linking to YouTube instead of playing right away.

What we loved with Mattermost is the easiness of deployment. In a couple of minutes you are up and running

Tons of integration you really don't know where to start.

Easy to use, Open source, ability to tag people in comments and respond with emojis (this makes it fun to work with colleagues). And being a open source we can easily customize to the needs of our organization.

The pricing of it seems to be a bit on high size. I'm able to keep more than 3 chats on the left panel, so have to search for people almost all the time to initiate a chat. Since there names offen disappears from the quick access panel.

My company has over 200 employees ranging multiple departments (from editorial to strategy to support) and offices. Mattermost helps us stay connected in a quick and efficient way because we can easily connect and disconnect from channels according to our business or personal needs. For example, I am part of a group that connects members of my immediate editorial team and other groups that connect my larger team, my support resources, and strategy team members. It helps me stay organized in my communications, and it's much easier than using email or texting to communicate quickly with people on a daily basis.

Because my company is relatively large, we have dozens of channels on Mattermost. I sometimes find it difficult to find specific channels that I'm not already a part of, especially if I don't know the precise name of the channel or group. This sometimes ends up being a hindrance to what is typically quick and efficient communication. Nevertheless, I enjoy using Mattermost and would recommend it to other businesses.

It has the PlayBook plug in right off the bat. Playbook helps assign various tasks in case of disaster and keeps a log of whatever is done and sent, so collaboration is good.

Not customizable enough, even if we speak for color schemes. My other team likes darker tones for the midnight shifts and it`s not to say that the deep blue is bad, but it`s not as comforting to know that you don`t have much of an option to choose from.

I am using this software from last 1year and the experience is amazing. This software provides great features and it is so user friendly. You get used to it very soon and you will definitely like it. The channels, individual notifications and maintaining the history of messages and not losing them 2weeks upfront like other communcation channels differs it from other softwares. Chat options, the emojis all the perfect. The integrations with 3rd party tools is also so easy and smooth. We used this as major communication channel between offshore and onshore team and we have teamcity integrations for build success/failure messages. It integrated so well.

Personally i like it, i don't find any issue with this software. It is just few softwares more overrated and people prefer those. But believe me this one is if you get used to it will never let you switch to some other communication channel.

One executable binary, simple to upgrade and maintain! Reliable self hosted alternative to other SaaS PaaS options. Cross-platform applications ready to use. Amazing open source community built around the product, friendly and helpful people!

It requires integration directory to allow users app deployment in mattermost ecosystem with ease. A bot repository is missing, this can fir next to all others apps and allow users automatic deployments of any apps from the store. Store idea is not a new concept, and a company that respects themselves should make use of own repository. Allow users to safely deploy tested and 100% working apps along their Mattermost instance.