App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Workplace from Meta vs WhatsApp Comparison

Add to Compare

Compare similar apps

Jira logo

Jira

4.4

Asana logo

Asana

4.5

Trello logo

Trello

4.5

monday.com logo

monday.com

4.6

Miro logo

Miro

4.7

Microsoft Teams logo

Microsoft Teams

4.5

Good recommendations?

Overview

Category Leaders

Workplace from Facebook is a simple and secure way for people to share knowledge, work together and build connected communities.

Category Leaders

WhatsApp is a customer communications management software that helps businesses of all sizes create product catalogs and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

4

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

1.2K

5

4

3

2

1

667

361

135

28

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

5

4

3

2

1

11.1K

3.3K

548

69

39

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

I love how easy it is for someone to put their talents on display and how easy it is for me to find them, helped a lot to find great people to partner with.
Workplace has given me the opportunity to connect with other independent business owners with similar interests and values. It is a secure platform we feel safe sharing motivating content.
I'm very pleased and happy with this product. It's helping me to stay connected and be productive in all areas online.

Pros

And its integration with the web is also wonderful because there we do not need to load the file on the cell phone to then share with customers, just log on to the computer and share.
The best feature about WhatsApp, its chatting is very responsive and reliable. We can share pictures, videos, files attachments, music, audio notes, documents, location contact easily and rapidly.
This is one of the great advantages which I like most. Overall voice quality is also better than other app.

Cons

Don't even use it anymore due to the massive spam and inability to turn off notifications.
I disliked the large amount of notifications that are received from the groups that I participated. This impacts directly on my productivity at work, because it spent a considerable amount of time.
Probably the biggest complaint I've heard concerning Workplace is the price as it is a bit on the expensive side for what it does.

Cons

That it is owned and exploited by Facebook. The whole confusion of allowing FB to purchase this software, along with getting access to the data from it, leaves a bad taste in my mouth.
The other worst function is broadcast. Because of this feature people are using it for unwanted advertisement purposes.
Our Business WhatsApp was banned with no prior notice and no reason to ban. Now whenever we try to register they tell us to contact support as this phone number is banned.
  • Vendor responds to reviews
  • Last review25 days ago
  • Vendor responds to reviews
  • Last review6 days ago

Key features

  • Total features69
  • @mentions
  • API
  • Access Controls/Permissions
  • Action Item Tracking
  • Active Directory Integration
  • Activity Dashboard
  • Activity/News Feed
  • Agenda Management
  • Alerts/Notifications
  • Attendee Management
  • Audio Calls
  • Auto-Responders
  • Batch Communications
  • Brainstorming
  • CRM
  • Calendar Management
  • Canned Responses
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Conferencing
  • Customizable Branding
  • Discussions/Forums
  • Document Storage
  • Drag & Drop
  • Employee Directory
  • Employee Photos
  • Event Calendar
  • File Management
  • File Sharing
  • Full Text Search
  • Group Management
  • Interaction Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • Meeting Management
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Communication
  • Multi-Language
  • Multi-User Collaboration
  • Newsletter Management
  • Notes Management
  • On-Demand Communications
  • On-Demand Webcasting
  • Online Forums
  • Personalization
  • Presentation Streaming
  • Presentation Tools
  • Private Chat
  • Project Management
  • Projections
  • Real Time Notifications
  • Real Time Synchronization
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Real-time Updates
  • Recording
  • Reporting & Statistics
  • SSL Security
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Single Sign On
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Third Party Integrations
  • To-Do List
  • Transcripts/Chat History
  • Two-Way Audio & Video
  • User Profiles
  • Video Conferencing
  • Video Streaming
  • Video Support
  • Workflow Management
  • Total features25
  • @mentions
  • API
  • Access Controls/Permissions
  • Action Item Tracking
  • Active Directory Integration
  • Activity Dashboard
  • Activity/News Feed
  • Agenda Management
  • Alerts/Notifications
  • Attendee Management
  • Audio Calls
  • Auto-Responders
  • Batch Communications
  • Brainstorming
  • CRM
  • Calendar Management
  • Canned Responses
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Conferencing
  • Customizable Branding
  • Discussions/Forums
  • Document Storage
  • Drag & Drop
  • Employee Directory
  • Employee Photos
  • Event Calendar
  • File Management
  • File Sharing
  • Full Text Search
  • Group Management
  • Interaction Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • Meeting Management
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Communication
  • Multi-Language
  • Multi-User Collaboration
  • Newsletter Management
  • Notes Management
  • On-Demand Communications
  • On-Demand Webcasting
  • Online Forums
  • Personalization
  • Presentation Streaming
  • Presentation Tools
  • Private Chat
  • Project Management
  • Projections
  • Real Time Notifications
  • Real Time Synchronization
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Real-time Updates
  • Recording
  • Reporting & Statistics
  • SSL Security
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Single Sign On
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Third Party Integrations
  • To-Do List
  • Transcripts/Chat History
  • Two-Way Audio & Video
  • User Profiles
  • Video Conferencing
  • Video Streaming
  • Video Support
  • Workflow Management

Integrations

  • Total integrations63
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite
  • Total integrations198
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

SS
AvatarImg

Shreyansh S.

Staffing and Recruiting, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Workplace from Meta logo

Workplace from Meta

It could have been a good tool

Reviewed 2 months ago
Pros

I liked its overall approach, where a whole organization can interact & stay in touch with each other. It was good using it.

Cons

It is clunky & runs into problems, my previous employer stopped using it because Whatsapp, Google Calendar & Meet where doing all the work for free.

AvatarImg
AvatarImg

Jose Esteban C.

Verified reviewer

Automotive, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Workplace from Meta logo

Workplace from Meta

Used the free version until it got discontinued

Reviewed 2 years ago

I will not continue to use Workplace since the paid version lacks important business features in my opinion

Pros

Everything seemed to be good with the free version, but then after some months they discontinued it and now you must pay.

Cons

Workplace did not feel much better than a WhatsApp group or Slack group, etc...There were no useful business features for task management, calendar, etc...

AJ
AvatarImg

Abdulsalam J.

Graphic Design, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Workplace from Meta logo

Workplace from Meta

Workplace is the new Meta

Reviewed 2 months ago
Pros

Short and simple answer? All my social media applications under Meta are linked. Facebook, WhatsApp, Instagram, Messenger. That means seamless and efficient data sharing across all the platforms.

Cons

Workplace did have the occasional performance issues. Unexpected crashes, lags, and weird errors (especially in the mobile version)

MS
AvatarImg

MERUJA S.

Computer Software, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Workplace from Meta logo

Workplace from Meta

Connect with your friends!

Reviewed 3 years ago

I love to use FB because I still keep in touch with my school friends via FB. It helps to remember and wish my friends on their birthday.

Pros

- Ease of use - Interface is good - Can unfollow or unfriend others without that person’s knowledge. - tabs are well planned, (a tab for pages).

Cons

- Very addictive. - Doesn't have an option to turn off the friend request. - Quality of the photo will reduce once we upload to FB. - Repeating some features in FB, WhatsApp and Instagram.

MK
AvatarImg

Mayank K.

Real Estate, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Workplace from Meta logo

Workplace from Meta

Intra-office communication made effective

Reviewed 2 years ago

The UI & UX of Workplace is great as it is similar to the social network we already use. It is a great way for organizational announcements and closes gaps that can occur in communication from the HODs to the executive level.

Pros

Workplace by Facebook is a brilliant tool for organizations. People are really accustomed to using Facebook for communication and updates and Workplace does this for organizations in a similar UI and features.

Cons

Confidentiality can be a concern on this. For file sharing this might not be the most effective tool. There are security concerns as well with the privacy issue of Facebook & WhatsApp coming under more & more scrutiny.

MM
AvatarImg

Mmathabo M.

Information Services, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Workplace from Meta logo

Workplace from Meta

Meta is great for business social networking

Reviewed 4 months ago
Pros

It is easier to manage most of our social media accounts in one platform (Meta), we can engage with out customers on Facebook, Instagram and WhatsApp from Meta and generate detailed analytics reports. We can schedule posts for holidays.

Cons

At this stage, I haven't had any issues and suggestions. Meta is providing everything we need to engage with our customers online in this digital age.

AvatarImg
AvatarImg

Shmilona J.

Verified reviewer

Education Management, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Workplace from Meta logo

Workplace from Meta

An easy tool for ecommerce and creative marketing.

Reviewed 2 years ago

I use workplace by facebook to exhibit my creative and literary talents to prospective clients. Its a platform with a wide user base whichakes it a very convenient advertising platform. I thank Facebook for the development of this tool.

Pros

I started using workplace recently, during the pandemic when I was forced to restrict movement out of the house. It is a wonderful platform to exhibit your talent and proficiency. It allows your client to see your work and contact you through messenger or WhatsApp. Facebook's universal reach allows me to contact many prospective clients and it is very easy to communicate with them. I would definitely recommend this platform to anyone is the creative business.

Cons

It takes a little time to understand all the features and tools of the platform, but once you do so, it is very easy.

AvatarImg
AvatarImg

Nazim A.

Verified reviewer

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

WhatsApp logo

WhatsApp

WhatsApp has made the messaging life easy

Reviewed 4 months ago
Pros

The best thing about WhatsApp is you never miss a single notification and it provides real-time chat in micro-seconds.

Cons

Using it for a long time, No such thing to deslike except privacy issues from Meta

CG
AvatarImg

Cesar G.

Consumer Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

WhatsApp logo

WhatsApp

Great Team Communication Resource

Reviewed 4 months ago

great experience

Pros

very easy to use and allows your team to communicate seamlessly

Cons

meta is overseeing your communications and as a result you get needless ads on other meta platforms such as instagram and facebook

AL
AvatarImg

Alvaro L.

Verified reviewer

Consumer Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

WhatsApp logo

WhatsApp

reseña de whasapp

Reviewed 3 months ago

es muy placentera, me ayuda dia a dia a atender a clientes y comunicarme con amigos y familiares

Pros

su seguridad y la comunicacion en tiempo real que presta la empresa meta

Cons

hay algunas funciones que le hacen falta a la aplicacion para mejorar

Showing original review in Spanish. See translation

EA
AvatarImg

Emilie A.

Professional Training & Coaching, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

WhatsApp logo

WhatsApp

Mon utilisation de WhatsApp

Reviewed 4 months ago

Je l'utilise tous les jours dans un cadre professionnel pour dialoguer facilement avec des partenaires ou des clients.

Pros

Sa simplicité d'utilisation et le fait que "tout le monde " possède l'appli

Cons

Manque de sécurité, et manque de transparence de la part du groupe MEta.

Showing original review in French. See translation

Vk
AvatarImg

Vinod k.

Information Technology and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

WhatsApp logo

WhatsApp

Best App for Chat and Video call

Reviewed 15 days ago
Pros

I like how whatsapp evolve himself after merging with Meta. New features and continues introducing new features.

Cons

Nothing best app no need for other applications

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Information Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

WhatsApp logo

WhatsApp

Go-to chat app for personal and business communication

Reviewed 3 months ago
Pros

Whatsapp has a myriad of features, such as audio and video calls, audio recordings, bot management, etc. For personal use I like the audio recording the best, but for business use it's the bot management system, this saves us a lot of labour.

Cons

Frankly I don't like that it's being owned by Meta. I understands that to keep it low price or free for personal use Meta has to gather enormous amounts of data on their users and activity, and I simply do not feel comfortable with that.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Education Management, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

WhatsApp logo

WhatsApp

Easy live chatting

Reviewed 4 months ago
Pros

The fact that I can chat with my teammates and customers directly from WhatsApp without worrying about my SMS and call usage.

Cons

I am worried about privacy concerns. Although Meta tends to guarantee the privacy but i'm still concerned to trust.

KC
AvatarImg

Kristen C.

Education Management, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

WhatsApp logo

WhatsApp

Keeps me in touch with students around the world

Reviewed 4 months ago

I have had such a positive experience with this App. It keeps me in touch with so many people that I have met around the world and it is so user friendly.

Pros

Whatsapp is so useful for keeping in touch with people around the world. I teach English around the wprld and WhatsApp is my go to app to stay in contact with students, friends and coworkers I meet during my travels. I use this app daily and and it is extremely user friendly.

Cons

I personally haven't found any flaws with WhatsApp. However, I have heard that it could share info with Meta.

JJ
AvatarImg

Jonathan J.

Financial Services, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

WhatsApp logo

WhatsApp

easy to use - customer and business friendly

Reviewed a year ago

overall - is a good app for live chat - easy for company and easy for clients to use

Pros

This is the biggest app used by the world for communication (as of 2021) so it is almost a must to have whatsapp integration for the communication with the clients. very easy to use, very friend and easy to program and integrate

Cons

lacks sharing features with salesforce. We recommend meta / facebook to improve the integration with other app such as salesforce

BP
AvatarImg

Brittany P.

Accounting, 1,001-5,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

WhatsApp logo

WhatsApp

Great to use when out of the Country

Reviewed 3 years ago

It creates more efficiency in the workplace! If you need a quick answer from someone, it is much easier to use this app rather than email or call.

Pros

My favorite thing about WhatsApp is that it is free to download and use. It can be really useful when you are out of the country and you need to talk/text to someone back home. It’s nice to have that option without buying an expensive international phone/text/data plan! It’s also a super easy and convenient way to quickly get ahold of people in the workplace.

Cons

Only smart phones are supported. My grandparents do not have smart cell phones, so if I needed to get ahold of them when I was out of the country, I couldn’t do it with this App.

AvatarImg
AvatarImg

Mariam R.

Verified reviewer

Banking, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

WhatsApp logo

WhatsApp

Whatsapp

Reviewed 2 years ago

Whatsapp is a great easy messaging software that can be used for personal or business use.

Pros

Whatsapp is great to setup group messaging on phone as well as calling people instantly. You can also delete messages.

Cons

When sending files there is a file size limitation which prohibits messaging large files to groups in workplace situations.

JP
AvatarImg

John P.

Medical Practice, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

WhatsApp logo

WhatsApp

Whats App

Reviewed 4 months ago

Ever since the first time i have used, i have never had a issue. I've used here in the states and also over seas without a problem.

Pros

Very easy to use and setup. Also very easy finding other users. I've never experienced a failed message or had trouble accessing.

Cons

The only thing is Meta owns it. I'm just not a fan of Meta's practices and how i think they share user data for profit.

HW
AvatarImg

Heather W.

Food & Beverages, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

WhatsApp logo

WhatsApp

Great for Groups

Reviewed 3 years ago
Pros

This app makes it very easy for large groups to communicate! You can all keep up to date on daily notes with one easy message. It is very user friendly, and works seamlessly.

Cons

I wish it could be connected to other workplace apps in order to send and share other information within the messenger.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Hospitality, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

WhatsApp logo

WhatsApp

I love whatsapp but it just a shame it's part of META

Reviewed 4 months ago
Pros

Whatsapp is a fantastic product. Fantastic functionality and easy to use, the only bad thing is that as part of meta, as we all know, they are farming our data.

Cons

I have nothing negative to point out regarding this software.

mS
AvatarImg

mohamed S.

Hospital & Health Care, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

WhatsApp logo

WhatsApp

First chat app

Reviewed 18 days ago

The first app to communicate or chat with workplace or even your social life

Pros

It's the easiest app could u use to chat or communicate

Cons

The quality of pictures became low when u share so needed to be more improved & the video call need to be supported with high quality

JS
AvatarImg

James S.

Hospitality, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

WhatsApp logo

WhatsApp

Fast and secure messaging app

Reviewed 4 years ago

Communication is very important in the workplace. Whatsapp helps us keep in touch, update each other and discuss any matters conveniently without having to arrange meetings. It is easy to use and everyone has installed an app on their phone. It is simple and straightforward. you are always certain that the person you sent a message has read it or not. It also comes with advanced security features to ensure information doesn't get to the wrong hands.

Pros

Whatsapp provides an easy way to send messages, videos, pictures and documents securely. It allows you to choose who sees your profile photo, status and last seen details. You can also see if the recipient is online and if they have read your message. You can also call, video call, create a workmates groups or discussion forums. They recently introduced a feature to allow you to delete a message that you send to the wrong person or group. You can use the mobile app or Whatsapp web.

Cons

It is dependent of the internet. If your internet connection is not stable, you may experience delays when sending or receiving messages. It is kind of addictive because of its conversational nature. People in the workplace may spend time chatting other things apart from work-related issues.

HM
AvatarImg

Hussam M.

Translation and Localization, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

WhatsApp logo

WhatsApp

Reviewing Whatsapp simply.

Reviewed 3 months ago

Whatsapp is an amazing free tool to help you communicate with the whole world, It's simple, free and also satisfying, I use Whatsapp everyday like I chat with my life partner while I'm at work, I also call my friends and my team group using Whatsapp.

Pros

Easy to use, simple, good functionality for an application that is free, also you can log in from a computer or a smart phone, I do not worry about the privacy because Meta dose not use many data about the customer. We can talk about " status " function which is way too fun, also I can promote my work projects.

Cons

I think we don't have many disadvantages in Whatsapp only some few things that need to be developed like If I made a small mistake in my status I have to remove it all, edit it and then repost it, If the developers created an editable status function this will be more satisfying and nice !

RR
AvatarImg

Ryan R.

Staffing and Recruiting, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

WhatsApp logo

WhatsApp

Excellent Messaging App

Reviewed 9 months ago

I have been using WhatsApp long before it became a part of Meta. It has evolved over the years from a simple quick messaging service to a complete communications platform. Easy to share files, links, call, video call, chat and message. The best part is you can do so much with the free version and all communication is encrypted.

Pros

It's so easy to use. Simply add a contacts number to your phone and you are able to message them on WhatsApp. The best is you have integrated video and calling as well.

Cons

Nothing. Its perfect and has been improving a lot over the years.

BM
AvatarImg

Bame M.

Hospital & Health Care, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

WhatsApp logo

WhatsApp

Best free App for chats

Reviewed 3 months ago

WhatsApp protect my privacy by encrypting my communication with my patients, this gives me peace of mind .

Pros

I like that the mobile App service is free and its supported internationally, which means I can communicate with other people outside my country. It is also trustworthy as its owned by Meta(Facebook)

Cons

Unexpected global outage which interrupts communication. The performance of the App is determined by the speed of my internet connection

NW
AvatarImg

NATALIA W.

Entertainment, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

WhatsApp logo

WhatsApp

The accessibility in your hands.

Reviewed 3 years ago
Pros

From my experience, who have been using this software for years now, the qualities that I value the most, are the ease that I have to communicate and work through the app. From day to day talk, online mettings, paperwork exchange, it's the fastest and easiest way to contemplate all my personal and workplace needs.

Cons

I find that when the internet has a low signal, the video calls can have a bad sound and image quality, even though the internet connection is sufficient for other applications.

AF
AvatarImg

Amy F.

Professional Training & Coaching, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

WhatsApp logo

WhatsApp

WhatsApp for Business is great

Reviewed 4 months ago
Pros

It gives me the ability to have a personal whatsApp and a business whatApp separately. I wanted my clients to have other ways of communicating with me without it having interrupt my personal WhatsApp account i share with my friends

Cons

sometimes I a little difficulty contacting to my other social media apps like Facebook, which I use Facebook Meta for Business I would like if it integrated better with the app

PM
AvatarImg

Pershanthen M.

Information Technology and Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

WhatsApp logo

WhatsApp

Whatsapp is an excellent communication tool

Reviewed 3 years ago

We use whatsapp as one of our support channels for our business. Its has been an excellent communication tool.

Pros

Firstly, whatsapp is free and is so simple to use . We use it almost all the time to chat to customers and colleagues.

Cons

There is no cons to having whatsapp as it is so beneficial to have in the workplace. However i do hope they are working on more integration capabilities.

AvatarImg
AvatarImg

Cushi M.

Verified reviewer

E-Learning, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

WhatsApp logo

WhatsApp

The Messenger for your Business and Personal Needs

Reviewed 4 months ago

I travel often and WhatsApp allows my clients to reach me anywhere in the world, as long as I have an internet connection. This means that I don't even have to have a working SIM card, as long as there is a wifi connection, I am accessible. WhatsApp also allows me to communicate with multiple customers at once through group chats or broadcast messages. This is great, because unlike an ad, this goes directly to the persons phone in the form of a message. It's much more likely to get a read and response this way.

Pros

What I love most about WhatsApp is that it provides a mobile solution for chatting, calling/video calling, file sharing, and more for anyone with a cellphone. There are no international charges, it does not matter the kind of phone or operating system that you have, WhatsApp works and it works well. I have been using WhatsApp probably since its original release and have seen every update. I continue to use the software because it works, and it feels like a dedicated messaging/calling app.

Cons

I think the most troublesome aspect of this app is that it is owned by Meta who have had numerous questionable practices, particularly in the realm of privacy which is hugely important.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Management Consulting, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

WhatsApp logo

WhatsApp

WhatsApp - reliable and resilient

Reviewed 4 months ago

My experience has been pretty good. I have found that this tool is quite reliable and convenient. It's a practical solution to solve simple communication issues with no hassle or technological know how. The tool is straightforward to use and efficient

Pros

WhatsApp is responsive and reliable. It is compatible with Android and iOS devices. For the purposes of field work, I rely on this tool for remote workplace inspections/audits and general communication for updates from the team. This helps keep everyone informed and aware of next steps.

Cons

The video conferencing tool can become unstable sometimes- maybe due to internet connectivity when working at remote sites. There's also a significant lag sometimes, which can become frustrating as team members will need to keep repeating themselves

AL
AvatarImg

Ash-Lee J.

Financial Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

WhatsApp logo

WhatsApp

Solid

Reviewed 2 years ago

Having a secure way of having conversations outside of the workplace but still in a secure arena is vital, quite happy with Whatsapp in it's business sense.

Pros

The E2EE gives perfect security. Having a secure way of having conversations outside of the workplace but still in a secure arena is vital.

Cons

The fact you can't do video calls via the web application. This would open doors and allow us to facilitate much better.