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2 reviewers had the following to say about Knowledge Base Manager Pro's features:
It has been a pleasure to work with the vendor on implementation and planning stages, they where quite active providing best practices on how to achieve our goals with their KB solution. Feature set has been met from the first selection phase and this is one to note as well.
It has great interface and usability for everyday work with KB, fully integrates with our current infrastructure and AD for user authorization, feature-full and has outstanding support.
We had some issues during deployment. However, I must admit that support was extremely helpful and we have solved them easily with the help of the vendor.
We stopped using it and switched to a hosted KB service.