XM Fax vs Scout Comparison

Overview

XM Fax is a cloud-based document management solution that helps organizations to collaborate on projects by sending and receiving...

Scout is a cloud-based solution designed to help pet sitting and dog walking businesses with appointment scheduling and billing....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$25.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(38)

5

4

3

2

1

29

8

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.8

(61)

5

4

3

2

1

51

10

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Best of all - easy and seamless migration from any other platform. On the other hand - the PRICE is right.
Great monitoring and Test / troubleshooting tools are part of the Application. Good interface for the Administrative Application.
Support, XMedius support is outstanding. Once in place and configured, the system is rock solid and requires virtually no ongoing maintenance.

Pros

I exploit the Scout app on our website and in all of our materials. Aside from love and genuine care, Scout is the greatest benefit you can offer your clients and their pets.
Overall Scout is a good service offered to pet parents and i'm happy with it. I feel the care my pets got was good quality and they were happy pups.
Not only is their product amazing, their support is just as impressive. The (many) times I've had a question, they have gotten back to me literally within minutes.

Cons

We had problems with the new medians and not with xMediusFax.
The on-prem setup and configuration can be somewhat intimidating especially if you are unfamiliar with VoIP technology.
The interface is somewhat confusing because of the seemingly duplicate configuration settings between the site section and the general section.

Cons

Need to get full front-end functionality of the app on mobile. Most of it is there already, but they are working on it in the new version coming out so no worries on my end.
I also am frustrated that I do not get direct alerts to my iPhone when new appointment requests come through. Instead it goes to email.
It does lack some features such as iCal integration, and branding capabilities. They do seem open to suggestions but those are things that would make this product a 10/10 for me.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features19
  • Access Control
  • Active Directory Integration
  • Activity Tracking
  • Appointment Management
  • Approval Process Control
  • Audit Trail
  • Auditing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Barcode Support
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Credit Card Processing
  • Custom Forms
  • Customizable Branding
  • Document Imaging
  • Document Management
  • Drag & Drop Interface
  • Electronic Payments
  • Electronic Signature Capture
  • Email Notifications
  • Employee Management
  • Employee Reward Programs
  • Event Management
  • Expense Tracking
  • Fax Management
  • File Transfer
  • Financial Analysis
  • GPS
  • HIPAA Compliance
  • Instant Messaging
  • Invoice Management
  • Job Tracking
  • Lead Capture
  • Location Tracking
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Payroll Management
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Updates
  • Receiving
  • Records Management
  • Registration Management
  • Reporting & Statistics
  • SSL Security
  • Sarbanes-Oxley Compliance
  • Search Functionality
  • Task Scheduling
  • Third Party Integration
  • Total features41
  • Access Control
  • Active Directory Integration
  • Activity Tracking
  • Appointment Management
  • Approval Process Control
  • Audit Trail
  • Auditing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Barcode Support
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Credit Card Processing
  • Custom Forms
  • Customizable Branding
  • Document Imaging
  • Document Management
  • Drag & Drop Interface
  • Electronic Payments
  • Electronic Signature Capture
  • Email Notifications
  • Employee Management
  • Employee Reward Programs
  • Event Management
  • Expense Tracking
  • Fax Management
  • File Transfer
  • Financial Analysis
  • GPS
  • HIPAA Compliance
  • Instant Messaging
  • Invoice Management
  • Job Tracking
  • Lead Capture
  • Location Tracking
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Payroll Management
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Updates
  • Receiving
  • Records Management
  • Registration Management
  • Reporting & Statistics
  • SSL Security
  • Sarbanes-Oxley Compliance
  • Search Functionality
  • Task Scheduling
  • Third Party Integration

Integrations

  • Total integrations3
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations3
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

XM Fax vs. Scout

See how XM Fax and Scout stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.