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Zimbra vs SendGrid Comparison

Overview

Zimbra Collaboration is an enterprise-class solution for company collaboration with email, calendar and file sharing tools....

Twilio SendGrid's cloud-based email infrastructure relieves businesses of the cost and complexity of maintaining custom email...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$14.95/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

(67)

5

4

3

2

1

31

32

3

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

5

4

3

2

1

251

135

28

17

29

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

Pros

Fast webmail, email functionality works great, Clean interface and easy to use. Also has the calendar and portfolio features which is great addons.
Thanks to Zimbra I have been able to keep better communication with my teammates and at the same time I have improved my ability to plan thanks to the tools that this software has.
One thing I absolutely love about Zimbra is the ability to set it up in Outlook. This gives me the collaboration within my team using Zimbra and the features I've come to love in Outlook.

Pros

Next we really overhaul our transactional. Reliability is the number 1 benefit - once we get the response from the API we consider it as good as sent.
It has been a solid service. There have been a few times I've had to get in touch with customer service for some help, and they were responsive and helpful.
The best part is the statistics you receive following an email campaign, you can view what % of users opened the email - superb for marketing.

Cons

Despite all pluses, the service still demands some basic IT skills. Thirdly, there might be some problems with data export and back up, because the software depends on servers.
What you'll find is a simple program that allows you to collaborate with your coworkers and management without the bells and whistles. It can be a disappointment if you're use to a larger suite.
It has all the features that an basic web email client needs to have. Specially during the times we were connected to VPN, it used to easily work even in low or restricted network connectivity.

Cons

This has been for invoices and payslips which are highly sensitive information to be missing or duplicated. It's made us look like fools repeatedly and our clients are furious.
This is what they do when they decide you have violated their rules. They will not tell you what you did.
We haven't had a response to urgent requests for over 4 days and our clients are furious.
  • Vendor responds to reviews
  • Last review24 days ago
  • Vendor responds to reviews
  • Last review12 days ago

Key features

  • Total features5
  • A/B Testing
  • API
  • Alerts / Escalation
  • Assessment Management
  • Automatic Notifications
  • Business Intelligence
  • Campaign Analysis
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Chat
  • Click Tracking
  • Contact Management
  • Content Management
  • Custom Fields
  • Customer Activity Reporting
  • Customer Segmentation
  • Customizable Branding
  • Customizable Categories
  • Customizable Templates
  • Delivery Tracking
  • Drag & Drop Interface
  • Email Distribution
  • Email Integration
  • Email Marketing Management
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Geolocation
  • Instant Messaging
  • Mailing List Management
  • Monitoring
  • Permission Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • Rich Text Editor
  • Role-Based Permissions
  • Spam Analysis
  • Subscription Management
  • Template Management
  • Two-Factor Authentication
  • Unsubscribe Database
  • Usage Tracking
  • Total features43
  • A/B Testing
  • API
  • Alerts / Escalation
  • Assessment Management
  • Automatic Notifications
  • Business Intelligence
  • Campaign Analysis
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Chat
  • Click Tracking
  • Contact Management
  • Content Management
  • Custom Fields
  • Customer Activity Reporting
  • Customer Segmentation
  • Customizable Branding
  • Customizable Categories
  • Customizable Templates
  • Delivery Tracking
  • Drag & Drop Interface
  • Email Distribution
  • Email Integration
  • Email Marketing Management
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Geolocation
  • Instant Messaging
  • Mailing List Management
  • Monitoring
  • Permission Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • Rich Text Editor
  • Role-Based Permissions
  • Spam Analysis
  • Subscription Management
  • Template Management
  • Two-Factor Authentication
  • Unsubscribe Database
  • Usage Tracking

Integrations

  • Total integrations11
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations180
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Zimbra vs. SendGrid

See how Zimbra and SendGrid stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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