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Zimbra Collaboration Suite vs HubSpot Sales Hub Comparison

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Overview

Zimbra Collaboration is an enterprise-class solution for company collaboration with email, calendar and file sharing tools....

HubSpot Sales is a suite of inbox-based email tracking & productivity tools with which sales teams can build, automate, and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

50

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

81

5

4

3

2

1

41

34

5

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.5

328

5

4

3

2

1

218

84

24

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

What I like the best about Zimbra are its splendid storage volume and the mobile version. Our colleague has access to emails even when they are traveling or away from the office.
We can integration this suite with informative applications like Ted, IBM redbooks to view our daily feeds which is quite helpful for the people who are more interested in gaining knowledge.
I like the easy installation and the web administrative console which can be used for many admin tasks. The Desktop app is great and easy to use.

Pros

It works great in terms of keeping track of opportunities, leads, customers etc. I also like that you can log (and track) your emails, notes, calls, and the like.
Deal/contact creation and management is user-friendly and easy, and love the ability to push tasks to myself. I especially love the integration with gmail.
It helps me with my inbound marketing, SEO, CRM and many other needs. The vendor is great and customer service is incredibly responsive and helpful.

Cons

The update processes are complex, since they must be done in a controlled environment, because they can produce an error and place the entire service offline.
Hard to customize the installation, lost data when I needed to migrate to another server. The API uses XML-RPC which is not easy to use, JSON is a lot easier.
The read messages do not drop down to low priority, so if I leave one unread so I can come back to it. The message gets buried in the inbox.

Cons

There is this general issue I have (or struggle with) when it comes to Hubspot is all the different tools that they have and how they all sort of work together but also maybe not.
The result is that I have to manually tell it not to enter a personal email into the CRM, which is a pain.
And its sometimes hard to know which "hub" you are in and whether that communicates with other places.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review16 days ago

Key features

  • Total features15
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Management
  • Campaign Analytics
  • Campaign Management
  • Channel Management
  • Chat/Messaging
  • Client Management
  • Commission Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Management
  • Customer Database
  • Customer Segmentation
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Field Sales Management
  • File Sharing
  • For Startups
  • Forecasting
  • Interaction Tracking
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Live Chat
  • Meeting Management
  • Mobile Access
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Prioritization
  • Proposal Generation
  • Prospecting Tools
  • Real Time Data
  • Real Time Editing
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Activity Management
  • Sales Automation
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Screen Sharing
  • Search/Filter
  • Task Management
  • Territory Management
  • Third Party Integrations
  • Video Conferencing
  • Workflow Management
  • Total features64
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Management
  • Campaign Analytics
  • Campaign Management
  • Channel Management
  • Chat/Messaging
  • Client Management
  • Commission Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Management
  • Customer Database
  • Customer Segmentation
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Field Sales Management
  • File Sharing
  • For Startups
  • Forecasting
  • Interaction Tracking
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Live Chat
  • Meeting Management
  • Mobile Access
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Prioritization
  • Proposal Generation
  • Prospecting Tools
  • Real Time Data
  • Real Time Editing
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Activity Management
  • Sales Automation
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Screen Sharing
  • Search/Filter
  • Task Management
  • Territory Management
  • Third Party Integrations
  • Video Conferencing
  • Workflow Management

Integrations

  • Total integrations13
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite
  • Total integrations98
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

HubSpot Sales Hub logo

HubSpot Sales Hub

Very intuitive to use. Excellent folder/file organization.

Reviewed 7 years ago
Pros

It was intuitive to use; enjoyable to use in keeping track of new leads.

Cons

Too expensively priced for small businesses. Also does not interface with Zimbra email platform; without interfacing with one's email platform, a CRM program is quite useless.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

HubSpot Sales Hub logo

HubSpot Sales Hub

Great SaaS that actually grows with your business

Reviewed 3 years ago

As long as your business pricing isn't super complicated, sales hub allows business to integration all customer information into one place. It's a great customer experience which is well worth the money if you can afford it.

Pros

Great thing about Hubspot is you can start with a CRM, and take that data to expand to other products in the suite

Cons

Sequence can be a bit tricky and limited in functions sometimes. I wish I had more triggers like their marketing automation tool. For example, it'd be great to have if/then function in the sales automation

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

HubSpot Sales Hub logo

HubSpot Sales Hub

Simplifies Everything, Streamlines processes

Reviewed 2 years ago

I have saved substantial time, money & resources by using HubSpot Sales Hub. It works seamlessly with marketing hub and automation. I would purchase the full HubSpot suite if I were looking for a new software.

Pros

-As a lead generation manager with a marketing background, sales hub is a breeze and intuitive! -Easily identify new leads, sort leads and assign leads manually or via workflow! This saves time, money, energy and alleviates any concerns of one rep receiving more leads than another. - So many tools for sales to leverage! Sequences to customize, notes in CRM and robust contact profiles.

Cons

-Pipeline tracking could be a little more intuitive. It would be excellent to add features including probability of closing during time periods and a cleaner view of who is working the lead. -Setting up sales pipelines and workflows is time consuming BUT WORTH IT.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

HubSpot Sales Hub logo

HubSpot Sales Hub

The go-to-CRM for startups growing from small to medium fast

Reviewed a year ago

Hubspot is a robust CRM that can take SMB sales operations a long way. Keeps things simple and easy to use. For advance sales analytics and marketing automation you may have to look for additional tools.

Pros

Intuitive, easy to use, and it is effortless to customize. Hubspot sales and marketing modules complement effectively with each other. Workflows features allow to automate marketing efforts, allowing to scale operations smoothly. It integrates smoothly with Gmail suite products, and mainstream business tools.

Cons

It does not count with advance lead scoring tools. Lead interaction tracking is limited. Workflow automation faces the same problem. As you start sophisticating your sales and marketing operations Hubspots tools may start falling short.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

HubSpot Sales Hub logo

HubSpot Sales Hub

Essential for Our Business

Reviewed 4 months ago

Overall, Hubspot Sales Hub is a key player in many of our core business functions. Hubspot has become so integrated into our day-to-day operations that all new platforms we intend to use must first prove that they can seamlessly integrate into Hubspot Sales Hub.

Pros

Hubspot Sales Hub is part of the robust Hubspot suite, which is well-known for its numerous features and extreme customization capabilities. Our sales teams (and many other sales-adjacent teams) use this platform's Lead Management, Contact Management, Sales Enablement and more every single day with fantastic results.

Cons

Like almost all other Hubspot tools, the customization tools can be quite intimidating for new users. While I was not involved in the initial launch of our Hubspot Sales Hub, I can imagine that the go-to-market process could be challenging with the number of tools at your disposal within this platform.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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HubSpot Sales Hub logo

HubSpot Sales Hub

A great set of sales tools IF you use their CRM

Reviewed 5 years ago
Pros

As with the entire Hubspot suite of tools, their Hubspot Sales has a range of really great tools that can really help with your sales processes. It syncs directly into their CRM and marketing tools which means there's end-to-end oversight and management of all of your processes, which is really helpful and time-saving.

Cons

It's only useful if you take advantage of the Hubspot CRM and the real benefits come into play when you use the entire Hubspot suite. Their CRM is very good, especially as a free CRM tool but there are many limitations compared to more advanced competitor CRM products on the market, and it might not be suitable for your specific business - so definitely check this before making a decision.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

HubSpot Sales Hub logo

HubSpot Sales Hub

A good sales tool for smaller teams

Reviewed 4 years ago
Pros

I think Hubspot is really killing it with integrated marketing and sales tools. I used to work for a smaller agency where we used their suite, and it worked perfectly for us. The sales tool is great, because you can send automated emails straight from within the tool. Sidekick is also really great for tracking how customers are interacting with your emails. Everything is geared towards personal communication, which I loved.

Cons

When I moved to a bigger company, I realized that a tool like Hubspot Sales probably wasn't going to work for such a global organization. We needed something a little bit more powerful to connect everything together.