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Zimbra Collaboration Suite vs WHMCS Comparison

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Overview

Zimbra Collaboration is an enterprise-class solution for company collaboration with email, calendar and file sharing tools....

WHMCS is a web hosting automation platform which can manage signups, provisioning, billing and support for web hosting service providers

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

25

/user

Per month

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

15.95

Per month

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

77

5

4

3

2

1

38

34

4

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

3.9

71

5

4

3

2

1

32

20

8

1

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

Pros

What I like the best about Zimbra are its splendid storage volume and the mobile version. Our colleague has access to emails even when they are traveling or away from the office.
AvatarImg

Andrea W.

We can integration this suite with informative applications like Ted, IBM redbooks to view our daily feeds which is quite helpful for the people who are more interested in gaining knowledge.

sv

shashank v.

I like the easy installation and the web administrative console which can be used for many admin tasks. The Desktop app is great and easy to use.
AvatarImg

Mouhsen I.

Pros

The support forums are a fantastic resource as well. There are quite a few people who generously offer their time to help each other.
AvatarImg

Amber L.

Very efficient, easy to use, easy accounting and great support. Perfect for domains and hosting.
AvatarImg

Jimmi N.

It is great that you can resell tons of different servers all from one WHMCS platform, although they definitely do have their favourites.
AvatarImg

Dave W.

Cons

The update processes are complex, since they must be done in a controlled environment, because they can produce an error and place the entire service offline.

JB

JOSE B.

Hard to customize the installation, lost data when I needed to migrate to another server. The API uses XML-RPC which is not easy to use, JSON is a lot easier.
AvatarImg

Mouhsen I.

The read messages do not drop down to low priority, so if I leave one unread so I can come back to it. The message gets buried in the inbox.

LM

Lauren M.

Cons

Software's become so bloated less tech savvy customers have a hard time using it. Invoicing system is terrible and requires research to even see what you're paying for.

CJ

Clayton J.

It is a real challenge to deal with WHMCS on everything. It is also hard to trust such a morally bankrupt company.

AR

Anonymous Reviewer

We will be moving to another platform that has the same features and costs much less. This company lost its way after it was bought.
AvatarImg

Nicholas B.

  • Vendor responds to reviews
  • Last review22 days ago
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features15
  • API
  • Access Controls/Permissions
  • Alerts/Notifications
  • Billing & Invoicing
  • Billing Portal
  • Calendar Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Management
  • Customizable Branding
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Email Management
  • File Sharing
  • Invoice History
  • Live Chat
  • Mobile Access
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Project Billing
  • Real Time Editing
  • Real-Time Chat
  • Recurring/Subscription Billing
  • Reminders
  • Reporting/Analytics
  • Screen Sharing
  • Summary Reports
  • Task Management
  • Video Conferencing
  • Total features18
  • API
  • Access Controls/Permissions
  • Alerts/Notifications
  • Billing & Invoicing
  • Billing Portal
  • Calendar Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Management
  • Customizable Branding
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Email Management
  • File Sharing
  • Invoice History
  • Live Chat
  • Mobile Access
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Project Billing
  • Real Time Editing
  • Real-Time Chat
  • Recurring/Subscription Billing
  • Reminders
  • Reporting/Analytics
  • Screen Sharing
  • Summary Reports
  • Task Management
  • Video Conferencing

Integrations

  • Total integrations13
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk
  • Total integrations33
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

WHMCS logo

WHMCS

It's fine for starting businesses

Reviewed 4 years ago
Pros

Back in 2014, as I was looking for a CRM platform that could handle hosting customers, WHMCS was the way to go. As my company grew, it was time to invest in add-ons, like integrating Zendesk, Freshdesk and Google Suite reseller portal with our system. ModulesGarden provided us the necessary functionality, but as their policy changed to SaaS, our annual costs raised by over 600%. Without doubt, WHMCS is a great platform. But without the necessary functionality, larger companies will have to invest.

Cons

Price, design and functionality. The admin panel looks outdated, their price policy has changed and the functionality needs improvement. I definitely recommend WHMCS to other my colleagues, but it's not perfect.

Vendor response

Hi there, I'm pleased to hear that WHMCS has been providing your business automation needs for several years; we pride ourselves on our longevity. Our platform is designed with some specific industries in mind and we have a number of developer resources available which allow it to be extended to meet individual needs. The policies and pricing of external vendors and developers is outside our control. Thanks for taking the time to leave your review!