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Zimbra Collaboration Suite vs Zoom Comparison

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Overview

Zimbra Collaboration is an enterprise-class solution for company collaboration with email, calendar and file sharing tools....

Category Leaders

With Team Chat, Phone, AI Companion, and more, Zoom is the platform for your best work. With Zoom, you can share your calendar...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

14.99

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

91

5

4

3

2

1

46

36

8

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

5

4

3

2

1

9.4K

3.7K

506

56

19

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

What I like the best about Zimbra are its splendid storage volume and the mobile version. Our colleague has access to emails even when they are traveling or away from the office.
We can integration this suite with informative applications like Ted, IBM redbooks to view our daily feeds which is quite helpful for the people who are more interested in gaining knowledge.
I like the easy installation and the web administrative console which can be used for many admin tasks. The Desktop app is great and easy to use.

Pros

What I enjoy most about Zoom is its ease of use, ability to record meetings, and its affordable price point.
The cost benefit is very good and ease of connection, I can share the screen during meetings, and excellent for my work.
The fact that it is easy to learn, as well as the quit and helpful response from customer service. I am glad it was recommended to me and I will continue to help others by doing the same.

Cons

The update processes are complex, since they must be done in a controlled environment, because they can produce an error and place the entire service offline.
Hard to customize the installation, lost data when I needed to migrate to another server. The API uses XML-RPC which is not easy to use, JSON is a lot easier.
The read messages do not drop down to low priority, so if I leave one unread so I can come back to it. The message gets buried in the inbox.

Cons

I think we were so overwhelmed by the zoom at this bad time that there is nothing to worry about.
If I do have problems sharing my screen, etc. then I have to typically leave zoom and re-enter the meeting. It always solves the problem but is an annoyance.
There has been a few times where Zoom doesn't work well with my internet and I'll randomly be dropped from calls with no warning.
  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features22
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity/News Feed
  • Alerts/Notifications
  • Annotations
  • Attendance Management
  • Attendee Management
  • Audience Engagement
  • Audio Calls
  • Auto Framing
  • Automatic Transcription
  • CRM
  • Calendar Management
  • Calendar Sync
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Conferencing
  • Contact Management
  • Content Management
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Desktop/Browser Sharing
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Hand Raising
  • Email Management
  • Email Reminders
  • Event Management
  • Event Scheduling
  • File Management
  • File Sharing
  • File Transfer
  • Group Management
  • HD Audio/Video
  • Host Controls
  • Inbox Management
  • Live Chat
  • Meeting Management
  • Mobile Access
  • Mobile Screen Sharing
  • Multi-Participant Screen Sharing
  • Multiple Camera Feeds
  • Multiple User Accounts
  • Multistreaming
  • On-Demand Recording
  • On-Demand Webcasting
  • Polls/Voting
  • Presentation Streaming
  • Presentation Tools
  • Presenter Control Management
  • Private Chat
  • Productivity Tools
  • Real Time Editing
  • Real Time Screen Sharing
  • Real-Time Chat
  • Real-Time Updates
  • Real-time Broadcasting
  • Recording
  • Reminders
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Session Recording
  • Single Sign On
  • Social Media Streaming
  • Split/Multi-Screen
  • Surveys & Feedback
  • Targeted/Locked Screen Sharing
  • Task Management
  • Third-Party Integrations
  • Time Zone Tracking
  • Two-Way Audio & Video
  • User Management
  • User Profiles
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Video Layouts/Views
  • Video Streaming
  • Virtual Backgrounds
  • Whiteboard
  • Total features90
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity/News Feed
  • Alerts/Notifications
  • Annotations
  • Attendance Management
  • Attendee Management
  • Audience Engagement
  • Audio Calls
  • Auto Framing
  • Automatic Transcription
  • CRM
  • Calendar Management
  • Calendar Sync
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Conferencing
  • Contact Management
  • Content Management
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Desktop/Browser Sharing
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Hand Raising
  • Email Management
  • Email Reminders
  • Event Management
  • Event Scheduling
  • File Management
  • File Sharing
  • File Transfer
  • Group Management
  • HD Audio/Video
  • Host Controls
  • Inbox Management
  • Live Chat
  • Meeting Management
  • Mobile Access
  • Mobile Screen Sharing
  • Multi-Participant Screen Sharing
  • Multiple Camera Feeds
  • Multiple User Accounts
  • Multistreaming
  • On-Demand Recording
  • On-Demand Webcasting
  • Polls/Voting
  • Presentation Streaming
  • Presentation Tools
  • Presenter Control Management
  • Private Chat
  • Productivity Tools
  • Real Time Editing
  • Real Time Screen Sharing
  • Real-Time Chat
  • Real-Time Updates
  • Real-time Broadcasting
  • Recording
  • Reminders
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Session Recording
  • Single Sign On
  • Social Media Streaming
  • Split/Multi-Screen
  • Surveys & Feedback
  • Targeted/Locked Screen Sharing
  • Task Management
  • Third-Party Integrations
  • Time Zone Tracking
  • Two-Way Audio & Video
  • User Management
  • User Profiles
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Video Layouts/Views
  • Video Streaming
  • Virtual Backgrounds
  • Whiteboard

Integrations

  • Total integrations13
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • Okta
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Total integrations377
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • Okta
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier

User reviews that mention these apps

AB
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ASHWIN B.

Oil & Energy, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
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  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoom

Great tool for a company to use to facilitate collaborations and meetings

Reviewed 4 years ago

My organization has been using Zoom for the longest time and we have found it great so far.

Pros

I like the whole suite of features that Zoom provides, from meetings to file sharing and team collaboration.

Cons

Sometimes, there are bugs with Zoom that does not allow the user to send files to a particular recipient.

TF
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Timo F.

Information Technology and Services, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Zoom

Zoom Meetings Review

Reviewed 2 years ago

mainly use this for meetings with external partners who are not part of our G-Suite, similar functionality like video conferencing, screen sharing and collaboration via whiteboard

Pros

easy to use, very helpful for video conferencing with partners/customers/employees who may not have a solution like G-Suite or MS Teams, whiteboeard functionality for collaborative screen sharing, good compensation of bad internet connectivity, especially when working from home

Cons

currently no integration for calendar software for reminders to attend scheduled meetings, auto start of scheduled meetings etc, privacy issues

AS
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Amrut S.

Retail, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoom logo

Zoom

Zoom meetings help me connect with my teammates

Reviewed 3 years ago
Pros

I have used zoom more than ever during the pandemic for my online classes.

Cons

Online collaboration tools can be improved

VR
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Vadim R.

Education Management, 5,001-10,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoom logo

Zoom

Easy to use essential software

Reviewed 3 years ago

My overall impression is very positive. I have used it primarily for interviews, both one on one and group interviews. It was highly reliable and I never had any problems

Pros

It is very useful and is widely used especially at the time of COVID pandemic. It is quite intuitive and one can easily understand the features

Cons

I did not notice any problems. It could have more features for collaboration but collaboration is not the primary purpose here

AR
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Verified reviewer

Design, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Zoom logo

Zoom

A More Succinct Microsoft Teams

Reviewed 3 years ago
Pros

While my team and I primarily use Microsoft Teams to collaborate with one another as we have access to Microsoft 365, Zoom is the primary application we use to videoconference with our clients. It's incredibly simple for us as a business to integrate and begin using, but it is also very simple for our customers to set up their own videocall and have us contact them for any concerns they may have with our designs. It puts the power in the consumer rather than the vendor, which helps the customer feel like they have the most control over the process.

Cons

Zoom doesn't have the more robust features that Microsoft Teams has, such as integration with the rest of a productivity suite such as Teams and Microsoft 365. It might not be the preferred method of collaboration for a team amongst themselves, but towards a business-consumer type of conference, Zoom can't be beat.

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Jon A.

Medical Practice, 501-1,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Zoom logo

Zoom

Excellent

Reviewed 5 years ago

Zoom has proven to be much more cost effective and reliable than WebEx. The quality of WebEx seems to be a bit rocky, and I haven't had that issue with Zoom.

Pros

Connections are fast and stable, conference calls are clear and easy to join. Screen sharing works well and controls are intuitive. Price is great.

Cons

I have no complaints either this software suite.

MG
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Matthew G.

Construction, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

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Zoom

Zoom

Reviewed 2 years ago

Overall, it is a great software.

Pros

It is easy to use and share screens, as well as to collaborate with others.

Cons

Lack of integration with Microsoft Office's software suite.

AP
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Avani P.

Consumer Goods, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Zoom logo

Zoom

Easy to use

Reviewed 3 years ago
Pros

The best thing about zoom is that it is easy to use and intuitive to understand. It doesn't throw a ton of features at you.

Cons

I wish it had more options for collaboration during the meeting

AR
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Verified reviewer

Internet, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoom logo

Zoom

Best video meeting tool

Reviewed 3 years ago
Pros

Such a simple thing but Zoom does one thing very well which is video whereas most competitors seem to lag and freeze all the time

Cons

Would be nice if there were more tools for collaboration during calls

MM
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Michelle M.

Publishing, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

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Zoom

Zoom is the Gold Standard!

Reviewed 2 years ago

Collaboration is easy

Pros

Zoom is the gold standard for online meetings. Easy to access and use.

Cons

Occasionally it's difficult to get into a meeting.

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Martin J.

Internet, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

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Zoom

Perfect for conferencing

Reviewed 6 years ago

video conference, meetings, collaboration

Pros

This has transformed the way our teams do conferences. No more telecoms with long awkward pauses and bad lines. Zoom has a great interface and makes for a very user friendly intuitive interaction. Great to store large groups of contacts too and quickly add more through the contacts section.

Cons

Very few flaws so far. Sometimes it might be hard to get a hold of the customer care center, but great online support.

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Andrea H.

Insurance,

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

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Zoom

I use this software to participate in video conferencing.

Reviewed 7 years ago

easy, effective, group, collaboration

Pros

I like that you can see all the different video feeds of the participants at the same time. This helps to know who is talking. I also like the chat and screen share feature.

Cons

No cons were added to this review

MG
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Mithun G.

Computer Software, 10,001+ employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

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Zoom

Good but need more features

Reviewed 3 years ago

Collaboration through remote working

Pros

I like the interface and the Gallery Mode. It is lightweight and do not have any disturbance while the meeting is running. Sharing Screen is also easy.

Cons

There is no noise cancellation techique. File sharing needs to be enhanced. Meeting should not end when the organizer drops off.

AR
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Verified reviewer

Computer Software, 1,001-5,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Zoom logo

Zoom

Great video conferencing!

Reviewed 4 years ago
Pros

Great video / audio quality. Works well with many participants sharing video simultaneously. Works well to facilitate virtual workshops (capability to create virtual chat rooms)

Cons

Limited collaboration tools (e.g. sharing files, creating groups) Has had some issues with security recently

AR
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Verified reviewer

Computer Software, 10,001+ employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Zoom logo

Zoom

Zoom Meetings for Collaboration

Reviewed 3 years ago

It has been good at work and Personal usage during the pandemic

Pros

Multiplatform support be it on you Phone or laptop works fine Ideal for Video Conferences and scheen Sharing

Cons

Scope to improving Pricing Model, make it more competitive, Integrate with Collaboration and Office tools

RP
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Rachel P.

Education Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoom logo

Zoom

Teacher approved!

Reviewed 3 years ago

Collaboration, synchronous learning, digital competency.

Pros

Teaching middle school students, I appreciate the ease of use of Zoom. There was a slight learning curve at the begining, but all of my students are able to independently utilize Zoom. I love the screen sharing option as I often share a presentation or information. The breakout rooms have also been amazing! It allows my students to still do group work or projects together.

Cons

I would appreciate if as a teacher I could get a transcript of what is written in the chat. I know I can turn that function off, but it would be interesting to see.

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Danielle O.

Consumer Services, 5,001-10,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoom logo

Zoom

zoom is great for new hire training!

Reviewed 5 years ago

communication, collaboration, ease of training

Pros

So with new jobs comes lots of training. Zoom has made this way easier. It allows us at home workers to collaborate with our trainer and team leads so that they can provide us the tools we need to be successful. You can share your screens in the meeting, so that your trainer can see any issues you may be having, as well as follow along with their screens to learn.

Cons

Biggest issue is security. Zoom has been the topic of security lately, allowing hackers to take over meetings etc. They seem to have recently fixed the issue, but that doesn't mean it can't happen again.

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Adedayo Adetokun M.

Financial Services, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Zoom logo

Zoom

Best online meeting platform

Reviewed 3 years ago
Pros

I love the screen sharing and recording features because they are seamless and in a conspicuous part of the software

Cons

Templates that could aid collaboration and fortiy interaction should be embede as part of the tools

JM
AvatarImg

Josh M.

Mental Health Care, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoom logo

Zoom

Student's perspective

Reviewed 6 years ago

Distance collaboration with sensitive client data.

Pros

My favorite feature about Zoom is the security. I use it to collaborate with peers and we are often discussing protected health information. Zoom is HIPPA compliant and that dwarfs all other features.

Cons

I have no complaints about the software. It is easy to use and does exactly what I need it to do when I need it to do it.

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Kurt F.

Hospital & Health Care, 5,001-10,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Zoom logo

Zoom

Great for quick meetings and collaboration

Reviewed 3 years ago

The mobile app is great and its so easy to share access and join from anywhere. Call and video quality have been great and camera and audio controls are super easy, much easier than Teams.

Pros

Super easy to use on laptops or phones. I'm able to share my link through text or email and have someone join a meeting at the drop of a hat. Sharing my screen is also a huge benefit and the ability to control someone else's screen. The call in functionality is great as well in case I don't have a computer nearby.

Cons

Doesn't have the integration and collaboration capabilities like Teams, but is much easier to use in general.

JJ
AvatarImg

John J.

Civil Engineering, 10,001+ employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoom logo

Zoom

Zoom for Meetings

Reviewed 2 years ago

I love Zoom meeting for collaboration.

Pros

I love using zoom to create meetings because everyone knows how to easily get on to the meeting.

Cons

They have a 50-minute cap for free meetings and automatically close the meeting at that time abruptly.

AR
AvatarImg

Verified reviewer

Education Management, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Zoom logo

Zoom

It actually works smoothly, unlike its competition

Reviewed 5 years ago

I could not be happier. Our institution has standardized on it, and it was one of the best I.T. business decisions we have made in the last 5 years.

Pros

Zoom video conferences are just smooth, and not loaded with an annoying amount of jitter like the other products in the field. That results in a natural meeting, as close as you can get other than physical face-to-face. It's well maintained. Unfortunately people still buy Cisco's option because of Cisco's name, not Cisco's functionality and performance.

Cons

It would be good to see more significant integration with G Suite and Office365.

EG
AvatarImg

Edgar G.

Marketing and Advertising, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoom logo

Zoom

One of the best stream meeting platform

Reviewed 3 years ago

The best for team meetings, online collaboration.

Pros

Easy to use and compatibility with different devices and software.

Cons

Audio configuration. It has to be more simple and intuitive if you want to use music software to stream live music

AR
AvatarImg

Verified reviewer

Publishing, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Zoom logo

Zoom

Easy for Basic Video Conferecing

Reviewed 4 years ago

Makes collaboration with remote teammates much easier.

Pros

Overall the system makes basic video conferencing with groups easy. With a quick download and the right meeting code, you can quickly log into a team meeting. Video and call quality is better than average. Chat feature and quick ability to mute and unmute calls makes it easy to ask questions without interrupting folks. I use it frequently and haven't had many issues with it. It's set up for a certain meeting ID for specific meeting rooms at our office, allowing quick and easy calls without figuring out a new ID or code.

Cons

The system does seem to pick up the speakers in one-on-one meetings when using a microphone vs. headset. Also if you call in and are logged in the system picks you up as two separate users instead of one person so it can make the call size look off.

KK
AvatarImg

Kieran K.

Events Services, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

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Zoom

Quick and easy

Reviewed 2 years ago

Helped with team collaboration and connecting with customers

Pros

Previously used 2 platforms to achieve the same thing

Cons

Can drain computer ram and power and need to disable certain HD features