Zoho Cliq Features

Zoho Cliq

Team communication software

4.55/5 (42 reviews)

Zoho Cliq Feature Summary

  • Unified organization directory
  • Drag-and-drop file sharing
  • Guest users
  • Searchable messages
  • API support
  • Calendar integration
  • Zoho apps integration
  • Direct messages
  • Ad hoc chat with multiple users
  • @mentions
  • Pinned/favorited conversations
  • Starred messages
  • Link extraction
  • Markdown support
  • Emoji support
  • Chat transcript printing
  • Private channels
  • Team channels
  • Channel-based permissions
  • External channels
  • Archiving channels
  • Secret chat
  • SSL support
  • Organization policy controls
  • Notification preferences
  • Email notifications
  • Keyboard shortcuts
  • Themes
  • Team video calling
  • Chatbots

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Third Party Integration (161 other apps)

Competitor Feature Comparison

Mobile apps

iOS App


817 reviews

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Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


2,692 reviews

See all Android Apps

Zoho Cliq Feature Reviews

25 reviewers had the following to say about Zoho Cliq's features:

Sean Mackay

Good and inexpensive alternative to Slack

2018-10-08

Zoho Cliq makes inter-office meme wars and GIF wars a reality, and is a solid cheap (or free) alternative to Slack.

Pros

We started using it as a free alternative to slack (we liked the free features of this more than Slack's free offering), but we've ended up finding it really fun to use as a chat tool. GIF and emoji (or live Zomojis as they're called here) make chats pretty fund (and sometimes more time consuming than they need to be!).

Cons

You won't find as many integrations here as you'll find with other offerings like Slack or Quip, so as a collaboration tool it's not quite as strong.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
kaashif hoosen

very simple to use. very hands on software. simple to navigate

2017-12-14

we are able to track all records of actioned and not actioned tickets and see a trail of responses easily.

Pros

the ability to easily interact with clients and with current users in our workgroup. the feature of controlling clients PC without the need for a third party software

Cons

we cannot group tickets under client name. ticket system is messy and ticket order is not understood.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Lea Williams

Great option for communicating with your team!

2018-03-20

Pros

It has a free version, which has worked just fine so far! The chat tool also has an app - both of which have nice interfaces.

Cons

One issue I've encountered is periodic delays between messages arriving and showing on the web platform vs. through the mobile app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Rick Powell

Solid team chat/collaboration app with an extensive development backend for customizations

2019-05-21

I was impressed with the opportunities for developers but not with the UX.

Pros

All the basic chat and collaboration features are there in a familiar user interface.

Cons

Compared to these other apps, particularly Flock, the UI is a bit obtuse and hard to get a clear overview of.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Tanya Moulds

Verified Reviewer

Obvious Choice for Zoho Users

2019-10-16

We have one on one chats, and group chats to keep in communication between all of our remote workers.

Pros

The ability to search the history is helpful as well.

Cons

The mobile app can have a lot of input lag.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
Read more
Anyugel Marcano Torres

Verified Reviewer

Very goos tool to communicating with my work team

2018-03-23

Pros

Also, if they are distracted in other activities, it notifies them that someone wants to talk to them.

Cons

But the rest is perfectly functional and wonderful

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Hardik Panchal

Zoho Cliq for office chat but it is slow

2019-07-18

It was okay, I used it for around 10 months and than we finally decided to move to Slack because the share files take some time to open.

Pros

Easy UI and good mobile application.

Cons

Uploading a file or viewing a photo which is shared is very slow.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Internet company, 11-50 employees)

A good team communication app for managing simple communications with the teams.

2018-07-30

Pros

- Very simple and easy to use UI - Tabbed and Split chat is one of the best features that is not available in other competitors, which really helps in managing the chats between multiple windows

Cons

- The pricing seems higher for the value provided - The integrations are very less compared to the competitors.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Mohamed Shalaby

Zoho Cliq smoothly flow within the Zoho cloud for business suite

2019-03-09

communication and connection with remote employees anywhere with ease and just couple of cliqs away!

Pros

ease of use, doesn't require any specific training or needs from employees from all levels in any organization, and ease of integral with all other Zoho cloud products.

Cons

lacking some advanced features, like conferencing from within the Cliq, it's a good tool for chatting, but lack collaboration capabilities, which is covered by other Zoho products

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Matt McLelland

Powerful, but daunting.

2019-01-03

Our whole team is unified in one place and we're able to collaborate much more quickly.

Pros

As with all products in the Zoho One Suite, my favorite part is how deeply Cliq integrates with the rest of our tools.

Cons

Nothing Zoho makes is EASY out of the box.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Charles Turgeon

Easy way to chat through your company

2019-09-27

Simple, easy to learn and a great way to communicate with my colleagues.

Pros

If you use the Zoho suite, you should use Cliq. It easy to integrate and the learning curve is fast.

Cons

It work not so good with the GIFs and reaction on comment. However, if you only need to communicate like the old MSN, it does the work.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 1-10 employees)

Slack-like chat, much cheaper and with some useful extra features

2018-09-26

We moved to Cliq from Slack, as it included all the features we needed - but we didn't have to pay for them. The chats are logged in Zoho Connect as well.

Pros

Integrates fully into the Zoho ecosystem, cheap, allows broadsheet layout, easy to use with external users

Cons

Not as many native integrations available off the shelf and that means having to get developers for web hooks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Chris Rodrigues

Favorite tool in a Fully Featured Suite

2019-02-04

Staying up to date on current projects and communicating with my team has never been easier. I recommend to my colleagues all the time!

Pros

Well made and designed clients for Desktop and Mobile use!

Cons

Can feel a bit bloated at times. There are plenty of settings to fiddle with but I haven't had the need to.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Management Consulting company, 1-10 employees)

Well integrated, versatile and easy to use chat software

2019-05-07

You can chat, make video/phone calls and more.

Pros

What I probably like best about Cliq is the 3 column layout that allows me to chat in 3 different chats at once.

Cons

The desktop app for Mac feels a bit like a browser version and has some quirks where you need to reload the app in order for it to work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Import and Export company, 1-10 employees)

A great business chat

2018-08-07

Pros

It’s similar to other chat services, but it has more tools to be considered a business chat.

Cons

The app of zoho cliq should be integrated with zoho projects, so you can assign new taxes and notify by cliq.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Scott French

Zoho Cliq is a great instant messenger

2018-05-07

I get the benefit of chatting with my coworkers without leaving my applications I use on a daily basis.

Pros

works great on a desktop or laptop, it is built right into the Zoho CRM, so when I have a question for my co-workers I know they see it right away when I send them a message through Cliq

Cons

I hope they make it a little easier soon

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Marketing and Advertising company, 1-10 employees)

Great tool for internal communication

2019-08-27

Just keeping everyone connected and on the same page is crucial.

Pros

We use the entire suite of Zoho products, so it's very convenient to have the chat function built into the platform.

Cons

I miss the giphy feature that I used when my company used Slack.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
ARLENE WILLIAMS

Can send a chat instead of using my phone to send a text. Sometimes it's faster.

2018-03-21

Pros

Not just for chatting. Can send and view audio and videos, Send shared files and each team member can have their own account.

Cons

If I had to choose one thing I like least it would be I would like to see more emoticons. I like using them so more variety would be nice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 501-1000 employees)

Fun and easy to use team chat software

2018-04-18

It is a cheap software that is easy to use.

Pros

For the price (free to really cheap) you have some great features and support. Features including group and private messaging and a decent protection.

Cons

I wish there were more controls for admins.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Victor Au Yeung

Zoho's slack and Microsoft's Teams

2019-03-31

I thought overall business use case was ok. It never really caught on with team members so we have not been using it as much. Also we are not extensively using Zoho suite so that could be the reason.

Pros

It's for quick communication and chat with team members.

Cons

It also does not have emoticons as other chat programs out there.

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Alex Amechi-modum

Work chat made easy

2019-06-19

It saves mail time and official group chats are easy to create for general and quick info sharing

Pros

Able to chat with colleagues at work and share information ASAP

Cons

Ease of use difficulty and exploration of functions may take a while

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Ruby  Goyal

Verified Reviewer

It is an amazing software to interact with your colleagues on both mobile and desktop.

2019-09-18

It has been good. I use it daily for all my professional communications.

Pros

You can also chat with yourself and use it to save important links and docs.

Cons

Sometimes, it can be confusing between groups and channels. Otherwise, no major problem.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
( company, 501-1000 employees)

Awesome Collaboration Tool

2018-03-08

Pros

Zoho Cliq is an awesome collaboration tool that can get your company working together more efficiently in a fun way.

Cons

Cliq may not carry the same amount of clout as Slack, but it is super effective -- especially for the cost.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Human Resources company, 1001-5000 employees)

Value of Money with 5 star service

2018-09-01

Pros

There are a lot of application that offers security and accessibility whenever you communicate with business partners, clients., subordinate or teams.

Cons

The least thing I like is if you are not acclimated with the app you really have to go through the process of learning its in and outs, work arounds and technical issues you may encounter. Which I have not encounter so far!

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jorge Sanchez

Business chat

2018-06-01

Pros

Having access to your mail and at the same time a chat with which you can be in contact with your colleagues is a very efficient way to always maintain communication with your team.

Cons

What if it were also integrated into the ZohoMail app. Just as a suggestion to unify apps. Could be a good improvement.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more